Windows XP 64bit SP2 will not recognise additional memory.

Hi,
Hope Im posting this in the correct forum. I have a XP PRO 64bit SP2 (latest version support till April 2014)
It has 4GB of ram and I have upgraded it to 8GB. The bios see the extra ram but the OS will not. Running crucial memory tool also sees the ram. I have tried looking for a memory mapping option in the bios but there is none. I have also tried enabling the
15-16mb memory hole but this made the server hang on post and I had to remove bios battery to fix. Also tried ticking the maximum memory in msconfig but only allows to state 4gig.
Anyway I can get this OS to see the extra memory that the bios does ?
Thanks
MyPchealth

Hi,
it might be the motherboard or cpu do not support 8GB of RAM, or the BIOS has been configured to limit the amount of RAM shown to OS. Check the bios configuration and check if there are updates for the BIOS.
You could test using an alternate OS (Windows PE, Linux live,...) to see if these are able to detect the aditionnal RAM.
And... doublecheck the OS truly is 64 bit; 32 bit OS would only support 4GB.
MCP/MCSA/MCTS/MCITP

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Windows XP 64bit SP2 will not recognise additional memory.

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