Windows xp and itunes don't recognise my nano.. someone plz help.. =(

my computer doesn't recognise the ipod nano, ocassionally it charges for about a minute then the ipod turns off, but ipod hasn't shown up in 'my computer' since april..! it works perfectly on my laptop, but it is annoying to use since i have to keep transfering music from my computer to the laptop. i don't understand why it doesn't appear in my computer or in itunes because my brother's JNC mp4 works perfectly on the computer.
i even called up technical help to ask, they told me i can send the ipod for repair and apple will definitely fix my problem, YET they sent it back without changing a single thing..!! apple is ridiculous

I just fixed this problem last night. I hopped around a few threads here and found the answer but of course now I can't find it to give you the exact link. But I think I can walk you through it. You need to put your ipod into "Disk Mode". Plug it into the USB port, toggle hold on & off. Then press & hold center and top of the wheel at the same time for about 5 seconds. As soon as the apple appears, release and press the center and bottom of the wheel at the same time. When you see a check mark in the center of the screen release - that means you are in disk mode. When I did that suddenly iTunes recognized my ipod again (4 months later!!). I updated and everything was fine. I didn't even need to restore which is what I was trying to do. Good Luck!!
ipod nano     windows at home =-( mac at work =-)

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