Windows XP crashes after Reader 9 update!
Last week, one of my PC's died. I restarted it one day, and after the usual boot sequence and the Windows XP Flag, all I got was a black screen.
I had to restart it to get away from the blank screen, and Windows offered me the option of safe mode, last working configuration, etc... I tried the last working config, but no improvement. I remembered the Adobe had been the last update I'd noticed, so I tried to uninstall it in Safe mode, but it reminded me that I can't uninstall in Safe mode.
I finally gave up, backed up any important files, and reinstalled Windows XP (reformatting the drive). Obviously, you can't live with Reader, so I downloaded it again. When it updated, it killed XP again!
Does anyone know of a way to uninstall Reader 9.1 or something else in Safe mode? (since that's the only way I can boot up now)
Also, any idea why this is happening? It's not a cluttered Registry or anything because the Registry is about as blank as it can be!
Thanks!
I had exactly the same. Running Reader 8.1 for some months, yesterday I couldn't open a PDF file. Adobe reader 8. error message. I tried to repair it. No luck. downloaded Reader 9, installed and rebooted. My c drive was totalled. A complete day to try and run XP. No chance. Adobe reader killed my XP. Luckily I run a twin drive system so have swapped the C-drive with the E-drive.
In all my years of computing - starting with a ZX81 - i have never had such a disaster.
This is a moajor flaw in Reader 8 or 9. Why does it need to go deep into the OS?
If I can't find a solution, I will have to re-format the drive after moving all my software to another drive.
Message to Adobe - If it ain't broke don't fix it with yet another bloated version of reader.
I believe you know about this problem and I suggest you should tell me how to repair my C drive without having to format the whole drive.
not very happy,
yours,
webwriters
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