Windows XP crashes and system restarts when I try to open Itunes 6

Question

I tried to ask the people at Apple support what was going on. But they didn't seem to know. My system restarts when I try to open Itunes. It does it with the factory software I recieved with my 5g Ipod Video. It also does it with any updated version I install. If I reinstall Itunes the program works fine for about a day. Then it crashes my system again. Please help. I don't want to reinstall Itunes everyday in order to use it.
compaq   Windows XP  

Answer 1

Now I have the blue screen and this is the error message.
* stop: 0x00000050 (0XBB9EA29E,0X00000000,0X8057DA81,0X00000002)
hmmmm. okay ... do you have an early version of Roxio CD Creator 5 installed on that PC?
i've seen this show up a few times. one of the early versions of Easy CD Creator 5 actually isn't compatible with XP:
Easy CD Creator 5.0 Does Not Function In Windows XP
... but sometimes the first time people know about this is when the PC starts throwing a 0x50 at them them they try to launch itunes or (of all things) plug in an ipod ...
if that doesn't seem to be a factor, another thing to try is vigorous spyware and virus scans (with fresh definitions). both haxdoor and sdbot can make PCs suddenly start throwing 0x50s after new software installs.
but if those turn up blank, let's try getting a minidump on the crash to the Discussions Hosts so they can throw it over the fence to the Apple Engineers for a look. (thanks to toonz for teaching me this one.)
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
And then send it to a Discussions Host. It doesn't hurt to put the URL to this discussion thread, so that whoever gets it has some context. Also give as much information about the context of the crash (in the email) as you can.
love, b