Windows XP CS4 Upgrade Install hangs at Checking System Profile...

Question

Problem: When installing from DVDs, the "Checking System Profile..." progress bar makes it to 90%, then hangs, causing you to abort using Task Manager. Changing startup and services settings, or disabling antivirus software doesn't help.
Here's what got me past the hang.
My guess is that it's a DVD player issue. These install disks thrash like crazy during installation. I did this:
1. Copy the "Application 1" disc contents to a folder on your hard drive then run setup.exe from the folder the same as you would from the DVD (see Adobe install instructions).
2. The "Checking System Profile..." progress bar completes and gets you to the serial number entry page.
3. Enter your serial number and let Disc 1 install from your hard drive.
4. When the installer asks for Disc 2 in the c:\ drive (which can't be done), cancel the installation. You'll get some troubleshooting information and links that you may find interesting. Exit the installer.
5. NOW try to install Disc 1 from your DVD drive. Again you get "Checking System Profile...", but since you've already entered your serial number, you get the install window for installing or reinstalling CS4 components. Check the programs that you want to install, then proceed. It's working for me so far.
Good luck,
J.

Answer 1

Repy to Jeff K (number 1 topic see top of page):
Your method worked for me THANK YOU FOR POSTING YOU ARE A GODSEND!
This is what I did to make it work:
1) Copied contents from App1 & App2 DVD's. (can take a while, good time to get a cuppa coffee!)
2) Pasted them into separate folders on my hard drive (named them Adobe CS4 App1 & Adobe CS4 App2
3) Ran the App1 setup.exe program from the Hard drive and in a few minutes the serial number page appeared (which didn't appear in the many attempts I have done this weekend so I knew this was working well)
4) Setup goes through the process as you would expect.
FYI:
- The virus & firewall did not affect the installation
- I did use the cs4cleaner but only found 'Adobe Setup' that was linked to anything on my system
- I did all other 'Adobe support suggested' work arounds, but none worked for me
- Jeffs suggestion of copying files to Hard drive is the only one that has worked
- Some suggestions say to remove flash player...don't bother because it's required for other programs and it gets upgraded with the install anyway so no need to uninstall. it caused problems for my HP Officejet 8500 all in one when i did uninstall it...save yourself the extra issues.
- Dual monitors and graphics cards aren't the issue so don't change any settings there, i have dual monitors didn't create the issue for me.
I'm running XP SP3 on PC with a fresh install of CS4 (not an upgrade).
hope this helps