Windows XP driver problem - Nomad Zen Xtra and Zen To

I have both a Nomad Zen Xtra 60GB and a Zen Touch 20GB, both of which were working fine with my Windows XP Pro SP2 computer until a couple of days ago. I had recently put firmware 2.0.03 onto the Zen Xtra, and was using the drag-and-drop method in Windows Explorer to copy loads of albums across to it from my music folder. It seems I might have tried to copy too much over at one go, because eventually the file copying just stopped, and I had to unplug the Zen Xtra from the PC to abandon the copy process. Since then, neither Zen device has been properly recognised by any of my PCs. When I plug the Zen Xtra into?a USB port, Windows brings up the messages: "Found new hardware: Nomad Jukebox Zen Xtra" and "Found new hardware: MTP device", then brings up the Found New Hardware Wizard, even though firmware 2.0.03 is supposed to provide "seamless support with any computer running Microsoft? Windows Media? Player 0 and Windows? XP - no drivers or software needed" (I have WMP0.00.00.4036 installed). The Zen Xtra's display does not show the "docked" icon except when plugged into my laptop (running XP Home Edition)... but even on the laptop Windows still asks for a driver, which it then fails to install properly. When I plug my Zen Touch into my PC, it detects that an MTP device has been connected, but Windows Media Player doesn't list it under the Sync tab, and when I try to install the "Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players", the installer complains that "Setup could not detect any portable device on your system... please ensure that Zen Touch PlaysForSure Firmware is properly installed". The device's firmware version is 2..0, and as I have already said, both this and the Zen Xtra were working fine with my PC up until a couple of days ago. Additionally, the "docked" icon?no longer appears?on the Zen Touch's display when plugged into the PC. I have made the registry change suggested in Creative Knowledge Base Solution ID #9287, and my PC is up-to-date with Windows Hotfixes. I've also tried uninstalling all Creative programs and reinstalling them one at a time, but I can not get my PC to correctly work with the Zen devices anymore. Any suggestions? Also, is there some kind of Factory Reset that I can do to get my Zen Xtra back to an earlier firmware?

I had the same issue. My battery ran down during a sync, then I was unable to sync again.
The Zen is showing up fine in the device manager, but none of the software (Media Player, MediaSource) sees it.
Finally, after a day of trying new drivers, running cleanup, etc. I decided to go into the Zen's recovery menu. To get there, press and hold the Play button and press and hold the reset (use a paperclip) button while powering up.
Once there, select the first option in the menu to Clean up the system. I forgot what it's called and I'm in the middle of a sync now, so can't look.
Worked fine after that. Phew!
If your device is being detected fine, but cannot sync, try that and post here if it fixes it.
Tooner
evokefrank.googlepages.com

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Nomad Xtra, Zen Micro, and Zen To

I'm your typical money-starved college student and need to find the best sounding mp3 player for as less cash as possible. I have about 800-,000 songs from my cds that I would want to store, and would like to add some other songs from Kazaalite and Limewire. Is converting shared P2P mp3s and such going to be a problem(28-92KBps)? As it stands, I'm deciding on the Nomad Xtra 30GB($90), the Zen Touch($220), or the Zen Micro($220). First of all, I was wondering if the sound quality of any of these three players is necessarily better than the other two. That's my biggest concern. I also realize that the Zen Micro has the least amount of storage available, but the recorder, better quality in-box earbuds, fm tuner, and extra replaceable battery are advantages. It seems like this would save me the most money in the long run. With that in mind, Is swapping out play lists that are stored on my computer a reasonable way to compensate for the lack of storage on the Micro? Or would that be frustrating and should I just go with more storage? I would also like to know if any of these models are compatable with cassette or fm car transmitters, and does that actually work well? And finally, can the Nomad Xtra and Zen Touch comfortably fit into a pocket? Based on all of this, which would you reccomend for me since it will be my only mp3 player?
Also, is the Zen Touch's sealed battery an issue to consider? I'm not planning on buying another mp3 player for a while, and I would hate to have a battery die on me just a couple years after it's purchase and render my mp3 player a $200+ paperweight. Is there any sort of Apple-like battery refurbishing survace for the Zen Touch?
Message Edited by Nova on 0-09-2005 09:55 PM

.) Q: Is converting shared P2P mp3s and such going to be a problem (28-92KBps)?
A: You don't have to convert any files to upload them to either the Xtra, Touch, or Micro. You can play pretty much any bitrate mp3, wma, and wav files.
2.) Q: I was wondering if the sound quality of any of these three players is necessarily better than the other two.
A: Not really. Based on everyone's reviews around here, they all sound the same. Each player has a custom equalizer for personal settings too (more bass/less treble, etc).
3.) Q: Is swapping out play lists that are stored on my computer a reasonable way to compensate for the lack of storage on the Micro?
A: To do that, you'd have to remove certain files then upload other ones. There's a synchronize option which could be used to do this a little easier. But it's not as easy as taking music database A on the MP3 player and replacing it with music database B from your computer.
4.) Q: Are any of these models compatable with cassette or fm car transmitters, and does that actually work well?
A: Yes, check out the Creative MP3 player accessories section for more info.
5.) Q: And finally, can the Nomad Xtra and Zen Touch comfortably fit into a pocket?
A: My Zen Xtra fits into every one of my pants' pockets. The Zen Touch is smaller than the Zen Xtra, so I would say that it would fit into your pocket even easier.
6.) Q: Based on all of this, which would you reccomend for me since it will be my only mp3 player?
A: Let the customers decide that for you. Check out the reviews in this thread
Hope this helps in your decision! If I were you I would probably go with the Zen Micro.

Windows 7 detects problem with iPod shuffle and after troubleshooting say it can't fix and disconnects it. What's up?

Windows 7 detects problem with iPod shuffle and after troubleshooting say it can't fix and disconnects it. What's up?

You might get some help over on the shuffle discussions.
http://discussions.apple.com/forum.jspa?forumID=822

Zen xtra to zen mic

i able to hook up my zen xtra and a zen micro to my comptuer and transfer all my songs from

Look at the advice in the Appendix of my?Nomad Primer on backing up the player, particularly about making sure that you use a folder structure.

Zen Xtra and Win 7

I have recently upgraded my computer to Windows 7. I find that when I plug my Nomad Zen Xtra into the system, it is not recognized and I cannot sync my Zen with my Creative Media Source. Any suggestions. I cannot find new drivers for the Zen or upgrades. HELP. This has all our music on it and I need to get it transferred and back to work.

I found the same thing occured when I bought new notebook w/oem win 7. I don't have access to XP right now, so I can't do the firmware thing. However, I did have SOME success getting connectivity, and at least being able to play songs, and get them to my hardri've using Winamp, (v5.5.7.2830), nomad zen xtra 30g Firmware v .20.08, and NOMAD Jukebox Series USB Drivers v.30.03.00. I also have Adaptec StorPort Ultra320 SCSI Driver (X64), installed, although I'm not sure if that has an effect or not.
You'll notice that the zen firmware is an older version, I've been told that the older versions of FW have had some success with connecting to win 7, whereas in later versions it doesn't work as well. If you have a more recent FW and you feel like it might be causing a problem, try installing winamp in "compatability mode" for XP. Also try whatever you can to get devMgr to at least 'see' the player, as it will make it easier for your media program too.
The other program that I had even MORE success with was Media Monkey ( the free version). I've been able to download and upload some files, it's very slow, and doesn't ALWAYS work, but so far the best option. I really like media monkey, and appreciate the fact that you can run it WITHOUT skins (No Skins, No Problems!), I am considering getting pay version. Be sure to read directions, because the UI can look a little intimidating, but the help and instruction file that comes with is very informati've and easy to understand.
Also, I MYSELF have not had to install any "plays for sure" programs, and again it might be cuz of my fw version.
I've heard some people suggesting "Notmad" installer for this, but to my knowledge they don't have any win 7 compatible downloads.
Good luck, man. Let me know how it went.

Problem with Creative MediaSource and Zen Ex

Earlier today my Creative MediaSource software (the Organizer) stopped detecting my Zen Extra (60GB). I have uninstalled and reinstalled the software several times.
Everytime I try to open the MediaSource Organizer, I get the following:?[size="3" color="#0033ff">Creative MediaSource Player has encountered a problem and needs to close.[size="3" color="#0033ff">?[size="3" color="#0033ff">Error Signature: [size="3" color="#0033ff">AppName: ctcms.exe AppVer: 2.2.5.0 ModName: ctcms.exe
[size="3" color="#0033ff">ModVer: 2.2.5.0 Offset: 00098c[size="">
?Can anyone help me? How can I get the Organizer working again and how can I get it to detect my player. I have installed the firmware and drivers on this site, but nothing is helping.

Try deleting the .dat file(s) under "C:\Documents and Settings\YourName\Application Data\Creative\MediaSource". It may solve the MediaSource crashing problem. To detect your Zen Xtra, you need to install its plugin for MediaSource. You may install it from your product CD or get the latest from the Web download. Here is what you should do:?- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.- (Depending on your product and firmware)
For non-PlaysForSure Zen series: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Xtra: Download and install the Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players.
- If it is listed for your product: Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.

Zen Sleek Photo, Zen Xtra, and Vi

I know I?ve posted about this before, but new folks visit here every day, and the information contained in these posts can get buried after just a few days. If the moderators wish, they can remove any earlier posts that I have put up here on this board.
This concerns problems with Vista and the Zen Sleek Photo mp3 player. The Zen software is not compatible and won?t install.
After receiving some information from ?Creative, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
I have also discovered that this installation procedure also works for my Nomad Zen Xtra ? an unexpected bonus!
It worked for me, and I have received feedback from several dozen people already who have used this procedure with 00% success, so I know that it works!? I am currently getting three or four requests daily for this, and most have been kind enough to follow up and let me know that it solved their problem.
I will send this info, in Word document form, to anyone who requests it. Just email me at:
[url=mailto:[email protected]">[color="#0000ff" face="Times New Roman" size="3">[email protected][/url]
Dave McClay

Dave, I tried to send email to [url=mailto:[email protected]">[email protected][/url]?but it's bouncing back. Can you pl post your correct ID? I'd like to get the procedure for Zen Sleek Photo Installation on Vista. Thanks?

Windows Display Driver Problem.. Please Help!!

Hi,
I get a blue screen with this message..
A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: ati2dvag
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
The device driver got stuck in an infinite loop. This usually indicates problems with the device itself or with the device driver programming the hardware incorrectly.
Please check with your hardware device vendor for any device updates.
Technical information:
* STOP: 0x000000EA (0x89282c90, 0x8982A880, 0xBA4E3CBC, 0x00000001)
ati2dvag
Beginning dump of physical memory
The computer is fine just browsing the internet for example, but if I use a CAD package it will crash. Today it crashed just opening a Word document..
The OS is Windows XP SP2 installed on a 24" Intel Imac.
I've also installed the latest drivers from this link:
http://support.amd.com/us/gpudownload/Pages/bootcamp-xp.aspx
Note crashing happened before I installed these drivers too.
Graphics card is ATI Mobility Radeon HD 2600 XT
Any help would be great!

If you are running Windows using Boot Camp I'd recommend re-posting in the Boot Camp forum. You can find that forum at:
http://discussions.apple.com/category.jspa?categoryID=237
If you are running Windows using Parallels or Fusion then you should post there.
I would think your chances of finding your answer would be with those that are running Windows.
Roger

HP 15-f039wm Windows 7 Driver Problems REOPEN PLEASE

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/HP-15-f039wm-Windows-7-Driver-P...
Im experiencing the same issue. A very nice person posted links to drivers to help solve the issue, but the 2nd link for the graphics card is no longer valid. Does anyon know were i can find the driver thats listed in the previous link?
Why does it affect my HP15 after downgrading to windows 7.. and is there a support page on HP.com where i can find these drivers just in case i need to format my computer again in the future?

Try the Intel driver update utility.
http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
Try the following HD graphics driver
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24391&lang=eng&ProdId=3590
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

"Unknown Artist" using Zen Xtra and WM

I have a Zen Xtra updated with the latest firmware and it is syncing fine with Windows Media Player on Windows XP SP2. The issue I am having is when I try to "sync from" my Zen Xtra back to my PC, all of the music gets placed into an "Unknown Artist" folder and then into a folder with the correct Album name within my "My Music" folder.
For Example:
When syncing "In Your Honor" by the Foo Fighters from my Zen to my PC I get this:
My Music\Unknown Artist\In Your Honor
All of the music is tagged with the correct Title, Artist, Album, and Genre information.
Any ideas?
Thanks.

I think you can already do this with the ipod. I was looking at Belkins website and found a device you plug compact flash cards into, and which then plugs into your ipod. Transfers all you piccies.
Since the micro (and i guess other h.dri've players) can store data then it should really be a case of some simple software and a memory card reader.
This facility on the Micro, for me, would be almost as useful as having music to listen to.
Creative must be aware of this as the new colour screen photo micro is coming out this year sometime. Lets hope a media card reader adaptor will also be available.
Cheers.

Cases for the Zen Xtra and which online servi

I just bought a Zen Xtra 30 GB and would like to get some safe way of carrying it when I jog. Either a fanny pack or arm band. Has anyone seen these. If so where? Also what online services work with this device. I saw Napster works directly with the micro.

I've not seen either specifically for the Zen, but I'm sure you can get a generic belt based case from something like a camera shop. Or use a case e.g. Vaja, that has a belt connector.
Currently the Xtra will support any service that uses normal WMA DRM (or of course the very few that use MP3). It won't support PlayForSure (and Janus DRM) yet, but a new firmware is supposed to bring this. See the FAQ.

HT4759 I had to change my apple password to fix hard drive problem in my iPhone and now I cannot connect date stored in iCloud as my password has changed. How do I plug in new password to iCloud to be able to retrieve data from my MacBook Pro to my I pho

If you change your apple password how do you notifly icloud to resync everything? Forgot my apple password, had to change it due to hard drive problem on my iphone 4 which had to be totally erased then rebouted and now works but cannot download from my computer/icloud due to password change. So how do I orchestrate the change of password to icloud/computer to allow all to sync together?

If you use Lion, boot into your recovery pressing Command and R buttons, press "Utilities" menu, open Terminal and write:
resetpassword
If you have Snow Leopard, boot into your install DVD pressing C button, click "Utilities" and press Password Reset

T61P Windows 7 Driver problem: Port_#0006.Hub_#0007

Am getting an error message saying driver not installed for Unknown Device. When I look at details, the location of the device is: Port_#0006.Hub_#0007. I found some great fixes to other driver problems I was having on the message boards, was wondering if anyone else had this problem and better yet had a fix!!!

A quick and painless path to take is install Lenovo System Update v4 onto your machine, run it, and install all critical updates.
In most cases, if you're missing a driver, this should supply it for you.

Zen Xtra and files trans

Is it possible to transfer files from Zen Xtra to computer whitout drivers installation ? I've got Windows XP.

No, not until the MTP firmware is ready.

Zen Xtra and accessing subscription mu

I was very disappointed to learn that my Zen Xtra cannot access subscription music from services like Rhapsody and Yahoo Music Services because it does not support the proper license management for subscription services. Has anyone found another way around this besides waiting for their "Gee we don't know when we will support it" ridiculous answer that I got from them? These services are fantastic and, for a small amount of money, give enormous access to portable music. Help!!!
Steve Sankey

We are all very dissapointed, I'm a Zen Touch owner, and can't wait for the update, although I've been "can't waiting" for 7 months. The only solution at this time would be to buy a player from another manufacturer, for example the Dell DJ 20, even Toshiba which is known for their bad support has a 20GB PlaysForSure player.

Windows XP driver problem - Nomad Zen Xtra and Zen To

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