Windows XP/Itunes not recognising ipod

Hi - hope there's someone out thre who can help me!
My son's ipod stopped working after he connected to itunes and recommended he download new version (sounds familiar, huh?) Anyway to cut a long story short, it's not worked since - I've tried deleting all versions of software and updates, etc, etc., for the last two weeks!
Tonight I thought I was getting somewhere, the ipod says it has Version 2.1 under settings, I connect to the PC and it says I need to configure ipod (removable disk E is shown in My Computer - but freezes if I try and right click on it!)
I install Version 2.1 Updater from original disc, then User Guide, then Itunes, Version 4.1.
It then says again Ipod is not readable - needs to be reformatted for use on PC and asks me to click on Update to proceed.
This opens up Updater 2.1 - both Update and Restore buttons are greyed out, after a couple of minutes Restore is no longer greyed out, so I've clicked on this, (already backed up music!) After a while, the blue task bar starts moving and when completed it says
"ipod has been restored to factory settings. Please leave ipod connected while it completes task" - on the ipod the apple logo is showing. After another wait it says Restore complete. I then get a message saying 'USB device is not recognised and I need to format it to get it to work on my pc and so the cycle begins again!!
Anyone out there got any ideas how to get round this problem? Son now using my Zen 20Gb which he complains is chunky but heh, it works!!
Thanks in advance of any help!

Hello and Welcome to Apple Discussions.
Try working through the following two articles:
http://docs.info.apple.com/article.html?artnum=306640
http://docs.info.apple.com/article.html?artnum=93716
Hope that helps.
Aaron and macgirl77, neither of your Macs have USB2.0 which unfortunately is one of the requirements for the +iPod touch+. It seems that after a short period of syncing correctly on USB1.1 it fails.
mrtotes

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Hi,
Step 1:Turn USB bus power back
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To turn USB bus power back, you may follow the steps mentioned in the Apple link below
http://support.apple.com/kb/TS1401
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*So here I am with the issue still not resolved. *How do i Download and install the latest chipset drivers in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod??*
Many thanks in advance!

> Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.
>*So here I am with the issue still not resolved. How do i Download and install the latest chipset drivers >in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod?
Install an hardware diagnostic tool like Everest home Edit or similar.
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IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 03:00:00 1970
Lease Expires:          Thu Jan 01 03:00:00 1970
DNS Servers:
Adapter Name:          {60858492-ADDA-4403-AE82-CDBA200EBA8E}
Description:          Bluetooth Device (Personal Area Network)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 03:00:00 1970
Lease Expires:          Thu Jan 01 03:00:00 1970
DNS Servers:
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Description:          Intel(R) Centrino(R) Wireless-N 2230
IP Address:          192.168.90.66
Subnet Mask:          255.255.255.0
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Lease Expires:          Thu Jan 01 03:00:00 1970
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iPod nano (7th Generation) running firmware version 1.0.2
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See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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- Have you tried everything here:
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Did you remove and reinstall all the Apple software by:
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