Windows xp pro stalls - blank screen- hardware or software problem?
Hi Guys,
My system is about one month old and has been awesome in performance and graphics.
Suddenly it (windows xp pro) stalls after flashing the windows loading screen and it goes blank. Looks like a software problem?
I am posting on this forum because when I check cmos, no hard drives are registered.
I can't get into safe mode, can't get past the administrator/user screen because no mouse operates here and can't select icons with the keyboard.(No admin passwords were set up anyway)
Booting from CD, repair console doesn't work because it can't find any hard drive.
Reluctant to do a complete reinstall because of precious stuff on the hard drive.
Using f8, "last known good..." just gives the same blank screen.
Using floppy boot, no other drives are recognized.
If my root directory has been wiped out by a virus or something, how come it gets past post and starts to load windows? If it's merely the graphics driver or similar not loading, how come the cmos shows no hard drive?
Is this a hardware or software problem? Any help much appreciated.
THE ANSWER !!
Hi Guys,
I finally got to talk to the guy who set up this system and he said that it is normal for RAID drives not to show on BIOS/CMOS. 'Think of it like a vrtual drive' he said. When the black and white initialization screen shows something like: 'Nividia Stripe-healthy'...then THAT is the hard-drive.
He said that as long as Windows was getting to the loading screen, that means that the computer itself was functioning okay, so don't worry about BIOS, the problem is a file corruption in windows, or virus etc.
Also he said that when trying to use recovery console or reinstall windows, because the system can only read the RAID drives through a SCSI interface, you have to load the Nvidia SCSI drivers from floppy by pressing f6 when asked to at the bottom of the pale blue screen (from Windows cd boot), before trying to do anything with windows (or windows will just tell you it can't read the drives, as it did before with me.)
So in the end, I reinstalled windows by that method and everyting seems fine so far. YAY!
Thanks you people for being kind enough to help someone out. I really appreciate it.
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Process: com.apple.WebKit.WebContent
Path: /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 9537 (9537.74.9)
Build Info: WebKit2-7537074009000000~3
Code Type: X86-64 (Native)
Parent Process: ???
Responsible: Safari
User ID: 502
Date/Time: 2014-03-20 16:20:19.611 +0100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: C00000D-CF00-7000-000E-4BBEVEW00
Sleep/Wake UUID: AAAACA16-)BAFG-4CF4-9BB9-433AB2AFAE18
Crashed Thread: 8 JavaScriptCore::Marking
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004
VM Regions Near 0x4:
-->
__TEXT 0000000104657000-0000000104658000 r-x/rwx SM=COW /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore 0x00007fff8e1d45d3 JSC::JSString::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 35
1 com.apple.JavaScriptCore 0x00007fff8e1d42f4 JSC::SlotVisitor::drain() + 388
2 com.apple.JavaScriptCore 0x00007fff8e1d28e6 JSC::Heap::markRoots() + 550
3 com.apple.JavaScriptCore 0x00007fff8e1d2069 JSC::Heap::collect(JSC::Heap::SweepToggle) + 233
4 com.apple.JavaScriptCore 0x00007fff8e1d1cd7 JSC::DefaultGCActivityCallback::doWork() + 167
5 com.apple.JavaScriptCore 0x00007fff8e1d1914 JSC::HeapTimer::timerDidFire(__CFRunLoopTimer, void) + 164
6 com.apple.CoreFoundation 0x00007fff93f8d564 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
7 com.apple.CoreFoundation 0x00007fff93f8d09f __CFRunLoopDoTimer + 1151
8 com.apple.CoreFoundation 0x00007fff93ffe5aa __CFRunLoopDoTimers + 298
9 com.apple.CoreFoundation 0x00007fff93f488e5 __CFRunLoopRun + 1525
10 com.apple.CoreFoundation 0x00007fff93f480b5 CFRunLoopRunSpecific + 309
11 com.apple.HIToolbox 0x00007fff92f05a0d RunCurrentEventLoopInMode + 226
12 com.apple.HIToolbox 0x00007fff92f057b7 ReceiveNextEventCommon + 479
13 com.apple.HIToolbox 0x00007fff92f055bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
14 com.apple.AppKit 0x00007fff95f943de _DPSNextEvent + 1434
15 com.apple.AppKit 0x00007fff95f93a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
16 com.apple.AppKit 0x00007fff95f87b2c -[NSApplication run] + 553
17 com.apple.AppKit 0x00007fff95f72913 NSApplicationMain + 940
18 com.apple.XPCService 0x00007fff9702bc0f xpcmain + 385
19 libxpc.dylib 0x00007fff914b5bde xpc_main + 399
20 com.apple.WebKit.WebContent 0x0000000104657ba0 0x104657000 + 2976
21 libdyld.dylib 0x00007fff99be75fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff95c6ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92d0cf08 pthreadwqthread + 330
2 libsystem_pthread.dylib 0x00007fff92d0ffb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff95c6f662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8ccff43d dispatchmgr_invoke + 239
2 libdispatch.dylib 0x00007fff8ccff152 dispatchmgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff95c6aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95c69d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93f49155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93f48779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93f480b5 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff9613416e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
7 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
8 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 4:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff95c6aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95c69d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93f49155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93f48779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93f480b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff93ffd811 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff8ce83d44 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x00007fff8e1aac5f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
9 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
10 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff95c6aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95c69d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93f49155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93f48779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93f480b5 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8fc09967 + + 348
6 com.apple.Foundation 0x00007fff8fc0976b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
8 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
9 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 6:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff95c6e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92d0dc3b pthreadcond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8e1b5e16 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8e1b5935 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore 0x00007fff8e1aac5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
6 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
7 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 com.apple.JavaScriptCore 0x00007fff8e1d46db JSC::JSString::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 299
1 com.apple.JavaScriptCore 0x00007fff8e1d42f4 JSC::SlotVisitor::drain() + 388
2 com.apple.JavaScriptCore 0x00007fff8e1d3f27 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 343
3 com.apple.JavaScriptCore 0x00007fff8e1b62ba JSC::GCThread::gcThreadMain() + 74
4 com.apple.JavaScriptCore 0x00007fff8e1aac5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
6 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
7 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 8 Crashed:: JavaScriptCore::Marking
0 com.apple.JavaScriptCore 0x00007fff8e1d435b JSC::SlotVisitor::drain() + 491
1 com.apple.JavaScriptCore 0x00007fff8e1d3f27 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 343
2 com.apple.JavaScriptCore 0x00007fff8e1b62ba JSC::GCThread::gcThreadMain() + 74
3 com.apple.JavaScriptCore 0x00007fff8e1aac5f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
5 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
6 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 com.apple.JavaScriptCore 0x00007fff8e1d4e4d JSC::JSObject::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 429
1 com.apple.JavaScriptCore 0x00007fff8e1d74c5 JSC::JSFunction::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 21
2 com.apple.JavaScriptCore 0x00007fff8e3fa2d6 JSC::JSBoundFunction::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 22
3 com.apple.JavaScriptCore 0x00007fff8e1d438d JSC::SlotVisitor::drain() + 541
4 com.apple.JavaScriptCore 0x00007fff8e1d3f27 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 343
5 com.apple.JavaScriptCore 0x00007fff8e1b62ba JSC::GCThread::gcThreadMain() + 74
6 com.apple.JavaScriptCore 0x00007fff8e1aac5f ***::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
8 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
9 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 10:: QTKit: listenOnDelegatePort
0 libsystem_kernel.dylib 0x00007fff95c6aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95c69d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93f49155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93f48779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93f480b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff93ffd811 CFRunLoopRun + 97
6 com.apple.QTKit 0x00007fff90f53f3c listenOnDelegatePort + 385
7 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
8 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
9 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 11:: QTKit: listenOnNotificationPort
0 libsystem_kernel.dylib 0x00007fff95c6aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95c69d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93f49155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93f48779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93f480b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff93ffd811 CFRunLoopRun + 97
6 com.apple.QTKit 0x00007fff90f54404 listenOnNotificationPort + 353
7 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
8 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
9 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff95c6ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92d0cf08 pthreadwqthread + 330
2 libsystem_pthread.dylib 0x00007fff92d0ffb9 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff95c6ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92d0cf08 pthreadwqthread + 330
2 libsystem_pthread.dylib 0x00007fff92d0ffb9 start_wqthread + 13
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x000000010de126f0 rbx: 0x00000000ffffffb5 rcx: 0x0000000000000004 rdx: 0x000000010f8d0000
rdi: 0x000000010bbd1830 rsi: 0x0000000000000082 rbp: 0x0000000109211e70 rsp: 0x0000000109211e40
r8: 0x0000000000000001 r9: 0x0000000116b0f000 r10: 0x000000010af1a740 r11: 0x0000000018ef92fe
r12: 0x0000000107c7c000 r13: 0x00007fff7c55b278 r14: 0x00007fff7c55c268 r15: 0x00007fff7c55bea8
rip: 0x00007fff8e1d435b rfl: 0x0000000000010202 cr2: 0x0000000000000004
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x104657000 - 0x104657ff4 com.apple.WebKit.WebContent (9537 - 9537.74.9) <46AD5B20-A90A-329C-8A8C-18A9062AA559> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x104660000 - 0x104660fff WebProcessShim.dylib (7537.74.9) <D688F5E3-16BC-3856-A9A2-8524B7C85002> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
0x10a8cb000 - 0x10a8ddff7 com.apple.webcontentfilter.framework (5.1 - 5.1) <81289FEE-C191-3434-9394-543B00B24522> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
0x10fb10000 - 0x10fb14ffd com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <82D2F703-F961-3298-B06F-14B772D23C7B> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x123400000000 - 0x12340047bff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.24.11 - 8.2.4) <AD8822DB-4408-36A5-B524-04476A8E0245> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x7fff68c4e000 - 0x7fff68c81817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff8bf96000 - 0x7fff8bf9eff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8bf9f000 - 0x7fff8c105fff libGLProgrammability.dylib (9.6) <8807FAD2-11E2-3293-89D8-397B87334138> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff8c106000 - 0x7fff8c16afff com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8c16b000 - 0x7fff8c59effb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8c59f000 - 0x7fff8c5abff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E5EF8E1A-7214-36D0-AF0D-8D030DF6C2FC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8ccfc000 - 0x7fff8cd16fff libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
0x7fff8cd17000 - 0x7fff8cda0fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8cdac000 - 0x7fff8dbfafff com.apple.WebCore (9537 - 9537.74.11) <9683BA7C-A04B-3E33-B195-DCF1C2CABF95> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8dc44000 - 0x7fff8dc6cffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff8dc6d000 - 0x7fff8dc9efff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8dd44000 - 0x7fff8dd97fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8dd98000 - 0x7fff8ddc9ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x7fff8ddca000 - 0x7fff8ddd5fff libkxld.dylib (2422.90.20) <EF476345-7A69-3AC0-95ED-0196FB8910CB> /usr/lib/system/libkxld.dylib
0x7fff8ddd6000 - 0x7fff8de24fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8de25000 - 0x7fff8de9cfff com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009-C35E-3F21-824E-E0D00E7808C7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8e130000 - 0x7fff8e138ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8e139000 - 0x7fff8e154ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff8e1a1000 - 0x7fff8e518ffa com.apple.JavaScriptCore (9537 - 9537.74.4) <0942FE6B-3152-30FC-B92A-92A1C29C5295> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8e51a000 - 0x7fff8e5d2ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8e869000 - 0x7fff8e8b0ff7 libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib
0x7fff8e8c4000 - 0x7fff8e8caff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff8e8cb000 - 0x7fff8e8cbfff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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0x7fff9993d000 - 0x7fff9998bfff com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff9998c000 - 0x7fff9998dff7 libsystem_sandbox.dylib (278.11) <5E5A6E09-33A9-391A-AB34-E57D93BB1551> /usr/lib/system/libsystem_sandbox.dylib
0x7fff9998e000 - 0x7fff99992ff7 libsystem_stats.dylib (93.90.3) <1A55AF8A-B6C4-3163-B557-3AD25DA643A8> /usr/lib/system/libsystem_stats.dylib
0x7fff999a5000 - 0x7fff999a7ffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
0x7fff999a8000 - 0x7fff99a6cff7 com.apple.backup.framework (1.5.2 - 1.5.2) <A3C552F0-670B-388F-93FA-D917F96ACE1B> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff99a6d000 - 0x7fff99a75ffc libGFXShared.dylib (9.6) <E276D384-3616-3511-B5F2-92621D6372D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff99b30000 - 0x7fff99b7dff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff99b80000 - 0x7fff99be3ff7 com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff99be4000 - 0x7fff99be7ff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
0x7fff99be8000 - 0x7fff99c16ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff99c17000 - 0x7fff99c81ff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 663
thread_create: 1
thread_set_sSafari keeps crashing. Also tried Google Chrome but had problems with that as well. Is this a hardware or software problem?
When you have problems with multiple browsers, that could be an indication that the startup disk needs repairing or you need to restore OS X.
Launch Disk Utility located in HD > Applications > Utillities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If DU reports errors, restart your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities in OS X Recovery to repair the startup disk and restore OS X if necessary.
Make sure to back up all important files first before using OS X Recovery.
OS X Recovery does require a broadband high speed internet connection. -
My Iphone4 microphone only works on wi-fi (FaceTime orTango. Is this a hardware or software problem?
My Iphone4 microphone only works on FaceTime or Tango. I cannot speak on a regular phone call. Is this a hardware or software problem?
Get help with hardware features on your iPhone, iPad, and iPod touch - Apple Support
-
HT1414 my iphone 4s the wifi grayed out!! is it hardware or software problem?
my iphone 4s the wifi grayed out!! is it hardware or software problem?
Hello EAB007,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Best of luck,
Mario -
Blank Screen after Restart / No Problems after a full Shutdown - Windows 10 Pro
When the machine is shutdown then powered back on everything works fine. If the machine is restarted or times out and goes into the sleep mode, you can see evidence of Windows coming back up as the HDD light flickers and normal start up sounds come from the speakers. But, the screen is only backlit and blank. The only way to recover is to force power off the machine and power up normally. As a work around I have found that if I disable the graphics driver (Intel HD Graphics) the machine responds normally however one looses the sleep mode as an option. The processor is an i7 620M (1st generation) I am running Windows 10 Pro. The product ID is - SJ341UP#ABA All of the items in the Device Manager are normal except for the graphics adapter showing an off normal condition. Thanks // Jeff
I have found that changing the refresh rate from 60Hz to 40Hz corrects the blank screen problem. Have no idea what that has to do with anything but at least we are not getting the blank screen on restart now. I do not consider this a fix but more of a workaround. Right clicking on the Intel Icon in the system tray then selecting Graphics Properties took me to the panel where I made this change.
-
Week old laptop with Windows 8.1 giving blank screen at Startup
I have a HP Laptop. I don't know the exact model number but it has the following configuration :- Intel Core-i5 4210u
1.7Ghz Processor, Nvidia 820M GPU and 4GB RAM. It came preinstalled with Windows 8.1
Now this is my problem :-
Whenever I power-up the laptop by using the power-button, I get the Windows 8 logo and than instead of the login-screen it
gives me a black screen. Its not even a black screen, the display is exactly as it is when the laptop turned off(nothing
at all on the screen). But I know that the laptop is running because the power button and caps-lock key is illuminated.
Now I discovered that in order to get to the Login Screen, I have to manually close the lid and open it. This however does
not work everytime. How can I fix it.
Please someone help me. It is a new laptop and I can't return it because I bought t from a different countryHello svmpua,
Welcome to the HP Forums!
I understand you are having issues with a blank display on your new notebook. It would help to know which product you are using. For information on finding your product and model numbers click here: How Do I Find My Model Number or Product Number?
In the meantime I would suggest going through this document for your issue: Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.
You may also want to confirm if this is a hardware or software issue. Does the BIOS screen load properly? You can access this by repeatedly tapping F10 while the computer turns on. If this does not load properly try an external monitor to determine if it is a hardware problem. If it does load OK, you may want to try safe mode and see if the display works properly there.
Furthermore, it could be the physical connections on the display cable. Opening and closing the lid may be wiggling the cable enough to reseat the connection temporarily. You can see how to reseat that connection in the Service and Maintenance Guide. This will not void your warranty as long as you follow the directs. You can find the guide in the User Guides section of the support page for your product, which will require the exact product or model number.
You may also want to read this document about HP's Global Warranty: Global Warranty and FAQs. In short this shows you still have protection even if the unit is purchased in another country, but the coverage depends on part availability in the country you are currently located in. You can always try calling HP Phone Support, they may be able to provide service for you. You can contact HP Technical Support at 1-800-474-6836 in North America. For all other regions click here.
I look forward to your reply!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP. -
Windows (7) boots to blank screen via GRUB
I have Arch installed as my main OS however now need to get a dual boot working with Windows 7.
I have installed Windows 7 to a partition as below
sda 8:0 0 931.5G 0 disk
├─sda1 8:1 0 734G 0 part / //Arch Linux Install
├─sda2 8:2 0 100M 0 part //Partition windows created?
└─sda3 8:3 0 197.4G 0 part //main Windows partition
My Grub.conf has the below section which has been generated by OS-prober
menuentry 'Windows 7 (loader) (on /dev/sda2)' --class windows --class os $menuentry_id_option 'osprober-chain-EE8401AB840176FD' {
insmod part_msdos
insmod ntfs
set root='hd0,msdos2'
if [ x$feature_platform_search_hint = xy ]; then
search --no-floppy --fs-uuid --set=root --hint-bios=hd0,msdos2 --hint-efi=hd0,msdos2 --hint-baremetal=ahci0,msdos2 EE8401AB840176FD
else
search --no-floppy --fs-uuid --set=root EE8401AB840176FD
fi
chainloader +1
When I boot windows all I get is a blank screen, althought the windows splash sound does play, so im not sure if this is actually a boot issue or perhaps just an issue with windows so wanted to check here first.
ThanksIf you're hearing the splash noise, it boots. No issue with GRUB.
-
Brand new mac pro has blank screen on start up...why? Can here instructions but can't see
I hae a brand new mac pro and the screen is blank during start up. ***...I can here instructions but can't see screen.
That Mac comes with 90 days free phone support from trained Applecare reps. You should take advantage of it.
Another alternative is to make an appointment at the Genius Bar and have them put their hands on it.
Be sure you do something before your 14-day return/exchange (if you bought it direct from Apple) expires, or you may face a 3 to 5 day repair cycle.
Shine a bright light at the screen when it has booted up.
¿ Is the picture "there" but not lit up? that could be a backlight failure.
The F2 key is used to turn up the brightness, if it accidentally got turned down low. -
Windows 8 Pro tablet - Syclo screen layout not displayed properly data entry
Hi Team,
We are working on the windows 8 pro tablet to test the standard
service manager 4.2 application
During the testing in windows 8 Pro tablets, when we want to enter any data in syclo screen with the help of tablet’s keyboard, the input
fields becomes so small that we are not able to enter the data.
Is there any configuration which can be done so that the screen isclearly visible when data entry is made in the syclo screen.
If anyone has faced similar issue please share how to over come this.
Please advice
Thanks
NehaHello Phil,
Command bars were deprecated and shouldn't be used any longer. Instead, you need to use the Fluent UI (aka Ribbon UI) instead. You can read more about the new UI in the following series of articles in MSDN:
Customizing Context Menus in Office 2010
Customizing the 2007 Office Fluent Ribbon for Developers (Part 1 of 3)
Customizing the 2007 Office Fluent Ribbon for Developers (Part 2 of 3)
Customizing the 2007 Office Fluent Ribbon for Developers (Part 3 of 3)
As a workaround you can add a custom control to the context
menu with the getEnabled or getVisible callback which will be invoked before the context menu is shown. -
S10 would not boot, blank screen, hardware problem??
hello all,
my s10 was working perfectly the previous night, but the next day when i press the power button, the screen was blank.
When I press the power button, the blue light came on to indicate power, and also the wireless light came on.
The fan also started up, but then it turns off, leaving a blank screen, it seems nothing was booting or working except for those 2 lights. I have tried it with battery in and out and also with AC. But it still doesn't work.
Is it a hardware (like maybe circuit or harddrive) problem? As when I decide to hold down and press on power button when i found out is not working, the screen flickers and the computer shuts down.
I got some important school work, last yr of high school, hopefully someone can help me to get my computer running again, is only 5 months old =[
Thank you, canicecy =]I will propose you something close to one thing done but slightly different and tried (and worked) many times and with many different laptops having the same issue as yours. You need to Reset any possible electrostatic Charge.
take off the battery and the power cable (this means no contact to any current)
press continuously the power button for 10 seconds.
plug back everything and retry
if it persists you can try it a second time but if after this it's still the same you must call the hotline and repair you unit as long as you are under warranty.
...Information Technology is simple logic...
(Series on main concern: Y, U, K, S and all the OSs) -
New 15" Screen Issue: It's NOT a Hardware or Software Problem!!
So, just brought my PB in to an independent, certified Apple tech.
Bottomline from his perspective was that it is neither a hardware or software issue. His opinion was that Apple is putting in cheaper LCDs!!! To his eyes - ane experience - they look like the cheaper one put in many Wintel books.
That said, we can't expect a software or hardware solution EXCEPT total replacement of the LCD - which personally I don't see happening. Now we know why this version of the PB offered more features at a cheaper price. They skimped on the screen!!!
The good news. it is not an issue for the 17"!!
As for all of us "stuck" with one? I'm afraid, not much can be done or expected from Apple at this point. The techs are not lying to you when they say it's "within spec." For these lower quality screens it is.
So, that's it as far as I'm concerned. Question answered. Not the answer I wanted to hear. But, it is the one I expected. It will be interesting to see if Apple uses these screens on the next release of PBs.Not sure that the LCD screen is so cheap. The lines are not produced by bad packaging of the pixels units, because they fully disappear when using pure colors, and are just apparent in mid tones.
My guess is that this has something to do with an inadequate coupling btw the video board and the screen. This does not mean that this can be repaired in keeping the same hardware configuration. This rather means to me that the screen deserves a more adapted piece of equipment to work with.
I have an exemple of a low price Dell LCD screen at home (and an exemple of very good Sony as well). The Dell displays faint lines, but they do not disappear on the right sausage boy when moving the crankycat safari window. The Sony is just perfect.
Hope is not totally gone..but I did send back my powerbook for a refund just in case there is none.
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