Windows XP Quicktime doesn't work for Windows XP!!!

Ok. I bought Quicktime PRO for windows since it had features like looping.
But... it does not play wmv files!!!
The ultimate insult is that there is a wmv plugin for MAC version of quicktime.
And there's no obvious way to rant directly to Apple, or get my money back.
I do see that there has already been one post on this with no answer... thought I'd try again

QuickTime Player can't open Windows Media Player formats. It never could and you should have seen that when reading the Web page carefully.
The plug-in for Mac users is endorsed by Microsoft and is intended to replace the Windows Media Player for Mac. Microsoft hasn't updated WMP for Mac since 2003 and has discontinued it.
Flip4Mac is third party software that enables most WMP formats be played via QuickTime. Ask them to write a Windows version.

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