Windows XP Service Pack 2 Installed, still no response from Zen

I'm at a complete loss what to do now. My Zen Vision M will not connect to my computer. I've done everything suggested in these forums and more. I spent $30 on a high quality Belkin 2.0 USB port and installed it properly. I spent $20 on an AC charger to make sure it was not an issue with charging from the USB port. After 5 hours of waiting on my 56K modem connection I was able to install Service Pack . When this didn't work, I ordered Service Pack 2, waited over a week for it to come. I recieved Service Pack 2 today and installed it properly. Nothing. Why with all these fixes is it still not showing up as connected? I've followed every step to restart, format, and clean up the Zen. I've selected "everyone" in the registery to make sure Windows is allowing it to show up. I've restarted, restarted, reinstalled, restarted, etc., over and over again. It CAN connect, because I am able to use it as a removable storage device. But you cannot play music through this, so what's the point? What else can I do? I would just return the stupid thing, but it was a gift, and I'm trying my best to make it work.

My computer is fully up to date now, I doubt it would work on anyone else's computer after all the hot fixes, patches, and windows updates I've installed. I don't know ANYONE who keeps their computer that updated.
I did try it on one friend's computer, and nothing. I really don't know anyone elses' I could try it on. And even then, yeah I highly doubt it would work.
How much does it cost to send it to creative? Because I've already spent $50 of my own money on this, nevermind how much my dad must have spent buying the thing in the first place.

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asin123 wrote:
I hope this solution is easy to follow and helps anyone who has had the same problems as me.
Thanks for coming back and sharing the solution with others!
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Jane
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Message Edited by asin123 on 04-04-2008 10:45 PM
Moderator Note; Please do not duplicate posts - Thread locked.
Message Edited by andyP on 04-04-2008 02:11 PM

asin123 wrote:
I hope this solution is easy to follow and helps anyone who has had the same problems as me.
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Jane
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