Windows XP Sound Blaster Audigy FX Support

How do I get my Sound Blaster Audigy FX to work with Windows XP. First it doesn't find the device. Then the cd that came with it says it needs Windows Vista to work. Please Help!

joyalton wrote:
I have a new Emachine T3508 512MB with Windows XP (I plan to add a second 512MB). I also plan to purchase/upgrade with the Sound Blaster Audigy SE sound card. Is the Creative Inspire T3030 2.1 Speaker System compatible with my T3508 & the Sound Blaster? I think it should be but I wanted to hear it from someone who knows more than I do. Thanks guys.
To be honest, this is a pointless post. You're going to have to check your machine to see if there's an additional PCI slot that can take on the audigy SE. If so, then you already know your inspire t3030 can be used. Even the onboard sound with your motherboard should be able to take it on (assuming your emachines PC has onboard sound). I hate buying emachines, HP, and Compaq PCs they lack expandability.

Similar Messages

  • Choppy sound in Windows 7 on Sound Blaster Audigy SE

    Hey all,
    I recently upgraded to Windows 7 and I love it with the exception of my sound card. Ever since I upgraded, all my sounds are super choppy (like every 5 seconds it chops). Of course I installed the new creative windows 7 drivers but it didn't fix the problem. Anyone have any ideas as to what could be causing this or other possible solutions to try?
    Thanks,
    Jason

    Re: Choppy sound in Windows 7 on Sound Blaster Audigy SEk What I meant was when you uninstall your graphics driver and use standart VGA drivers then the sound turns to normal without any crackling/popping. But of course you wouldnt want to do that or else you wouldnt have graphics accerelation. (You can't play video games and even watch any kind of video)
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    That's why I said that there's a kind of confliction between graphics interface and creative drivers. Because when u install any kind of display driver, crackling sound starts again.
    There's no solution for this except updated SB drivers. And that's why people get mad to creative on this forum. (Not only on this forum of course, it's a worldwide madness)

  • Creative Sound Blaster Audigy ZS And Vista Driver installation prob

    HI!
    I encounter Installation problems with that file:
    Creative Sound Blaster Audigy Value/SE/LS and Sound Blaster Li've! 24-bit XP and Windows Vista Pack .04.0077
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    estebandit wrote:
    Is there a known issue for this
    Yes it is called trying to install the wrong driver for your card. Will work much better if you try installing the correct one,
    SBAX_PCDRV_LB_2_8_000.exe
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    Sound Blaster Audigy Value/SE/LS, or Sound Blaster Li've! 24-bit audio devices
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  • Vista drivers problems Sound Blaster Audigy 2 ZS Noteb

    First thing to do: haveyour systemchecked out, if windows says the hardware is failing there may really be something wrong with it.
    If the SB card works in an XP machine there may be a problem in the the PCI slot or controller on the motherboard, either way have a tech shop look at it. If thehardware allchecks out: before putting the card back in completely delete the old driver and software, download the new one without installing it, then put the card in and windows should try to auto-install with the new driver.P.S. the platinum version is the one with thecontrol panel that slots into a dri've bay, if you have one of those, it's a platinum, if not, it's a regulHi all, how are you
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    It is kind of all in one solution from Texas Instruments (PCMCIA
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    2)I've already brought this notebook to Sony's support service, so they could verify if there is any kind of hardware problem with the notebook. Sony's technician wasn't able to find any hardware problems on it, but I'm experiencing the problem described below:
    2.)Every time that I plug this sound card on my notebook, and I try to install Creative's latest windows Vista drivers(Creative Sound Blaster Audigy series Vista Driver 2.2.0002), thus It leads me to a Blue Screen during the driver installation process. Please, Does somebody know what could be this problem root causeIt is very weird, even if i try to install this sound card on clean windows vista install, then it leads me to blue screen. Besides, I have another PCMCIA card from another manufacturer, and I was able to install its windows vista drivers with no problem.(It sounds that Creative labs' vista drivers is the problem root cause as I've tested this sound card on a different notebook with windows xp and It worked fine).
    3)Does anyone know if creative is planning to release a windows vista driver that allows the users to use all of this sound card featuresSo far the latest driver available doesn't support even DVD-Audio. Have creative labs discontinued this product
    I appreciate any help you can give me,
    thanks in advance,
    Rogerr ZS.

    The best advice I can give is to fully remove ALL Creative software.We've compiled a list of entries that will cause problems here. It's very important before installing newer files.http://nomoregoatsoup.wordpress.com/...tall-problems/Then install some better drivers and see if that cures your issues. The 2.2.0002 drivers are really, really awful, 99% of people I've spoken to had problems with them. I personally like 2.5.0002 Hope this helps.

  • SOUND BLASTER AUDIGY SE AND VISTA DRIVERS WITH FULL FUNCTIONALITY- WOOOOO

    (ONLY DRAWBACK IS THAT YOULL HAVE TO FIND ANOTHER MEDIA PLAYER BESIDES WINDOWS MEDIA PLAYER FOR YOUR SAVED AUDIO FILES: I WENT WITH WINAMP)
    CONTINUE ON-
    Download RAR file with ISO inside and install if you don't have the installation CD
    installation cd with EQ download: http://files.filefront.com//;689430;;/
    If you do or after you finish downloading goto step A.
    A) Take your Creative Driver/Install CD, copy it to your hard dri've.
    B) Goto Setup.exe right click, goto properties, goto the Compatibility tab.
    C) Set it for Windows XP SP2.
    D) Run install the Creative Audigy and if you need MediaSource *WMP Will pop and hiss while multitasking I reccomend MediaSource as it does not although the "Sources" is glitchy.
    E) Restart when told to
    F) Part ) Right click on the speaker icon by the clock, click Audio Devices... Right Click on Playback Control, goto properties click Configuration Set it to Stereo hit apply.
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    G) Part ) Right click on the speaker icon by the clock, click Audio Devices... Right Click on Playback Control, goto properties click Configuration Set it to Stereo hit apply.
    G) Part 2) Goto Speaker Settings, Set the configuration to 5./7. depending on what you need, then make sure Sync with Control Panel is UNCHECKED I found that is the critical element! Enjoy your multichannel!Message Edited by jeepbme on 03-08-200708:49 PM
    Message Edited by jeepbme on 03-08-200708:50 PM

    estebandit wrote:
    Is there a known issue for this
    Yes it is called trying to install the wrong driver for your card. Will work much better if you try installing the correct one,
    SBAX_PCDRV_LB_2_8_000.exe
    Also helps if you click on the "Show Details" link on the download page, then you would see that the one you tried to install doesn't support your card,
    Requirements:
    Microsoft Windows Vista 64-bit, Windows Vista 32-bit, Windows XP Professional x64 Edition, Windows XP Service Pack 2, Windows XP Media Center Edition 2005 or Windows XP Media Center Edition 2004
    Sound Blaster Audigy Value/SE/LS, or Sound Blaster Li've! 24-bit audio devices
    whereas the correct driver shows the following,
    This download supports the following audio devices only:
    Creative Sound Blaster Audigy including Platinum and Platinum eX series
    Creative Sound Blaster Audigy 2 including Platinum, Platinum eX, and Value series
    Creative Sound Blaster Audigy 2 ZS including Platinum and Platinum Pro series
    Creative Sound Blaster Audigy 4 Pro and Sound Blaster Audigy 4
    Creative Sound Blaster Audigy 2 ZS Notebook PCMCIA

  • Can not detect Sound Blaster Audigy 2 on this sys

    Im having trouble install drivers (apart from the old CD ones and some out of date ones) all the latest drivers or beta drivers say they cannot detect my card. I have an Sound Blaster Audigy 2 OEM which i bought nearly 2 years ago. I've tried swapping it to a different pci slot but makes no different Constant crashes when playing openal games. Even if i install the lates openal file. But i need to find out why i can't install the newest drivers and why they say i haven't got an audigy 2 when i have. In my device manger even says that its an "Creative SB Audigy 2 (WDM)" My system is as follows...
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    I am getting the exact same problem. Just downloaded the "Creative Sound Blaster Audigy unified series Beta driver with OpenAL support 2.08.0002" for my soundcard which is an Audigy 2 OEM (Model No. SB0240).
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    My Device Manager shows Creative SB Audigy 2 (WDM) with driver version as follows:
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    Driver Version: 5.2..444
    I am currently hearing sound fine (so the soundcard is installed correctly), but the sound keeps cutting out from games that use OpenAL.
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  • Bug in Sound Blaster Audigy 2

    Hi,
    I'm experiencing something that is annoying. I noticed it long ago and it continues happening even with all the updates installed:
    Windows XP SP2
    DirectX 9.0c
    Drivers:
    Control Panel, Creative SB Audigy 2 NX, shows 2004/04/9 for the windows driver.
    Firmware: ..0509
    I installed the latest drivers found HERE (http://es.europe.creative.com/support/downloads/download.asp)
    called "Creative USB Sound Blaster Audigy 2 NX update .00.000" (4 Feb 2005)
    EAX Console version: 2.07.0
    What is the problem?
    Well... I have 5. soundsystem, and I choose "Surround Stereo" in the CMSS 3D option.
    Each time I shut down the sound card PRESSING THE BUTTON or either turn of the system, I have to re-click this option button.
    This is, the system saves the settings correctly, and if I open the EAX Advanced HD again, I find it selected, but when I re-click it again, then the sound gets surround.
    Hope it gets fixed, as its a very annyoing thing.
    Thanks in advance,
    PS: If this is not the place to put this, please tell me insted of simply ignoring it.

    There IS a problem with this. I have experienced it in two different configurations, and yes, I have everything updated. As you can see I STILL have the problem... (I don't remember when I posted the first post). I also contacted Creative Support, and although it being fast, they did not test it. I simply got answers once and again about unsinstalling the drivers and some other things on my computer and install again.
    I don't know how to report this to a developer or someone who can take some minutes to test it and say "hey yes... it's true!".
    The problem with this is that you DON'T notice it at all.. you hear 5., all seems OK, untill you re-click again the "surround stereo" option.. it's in that moment when you notice that the volume and the quality increases... I guess people is using their 5. like in surround but not at 00% quality.
    Sad, but it's the way it is I guess...
    Now this is my day by day... Plug the NX, open EAX, select surround... and if I previously used my headphones (on the speakers) I have ALSO to switch from 2 speakers to 5. and then EAX and surround (although it's always clicked...)
    I'm not asking for help, or suggestions. I just want someone who cares at Creative to know about this... Well of course, if someone has a suggestion or can help in a way that can make me forget about opening EAX console... it's welcome.
    Thanks again for reading or for any help.
    Regards.
    PS: I'm thinking on replying to creative again, but I guess I will get the same answer...

  • Sound Blaster Audigy, DR release 2.8.4 failed just like that

    Hi, I have a big problem, last Saturday someone has used my computer he did nothing all too strange he only downloaded some files and had an audioconversation on his MSN-account. But to my astonishment the sound disappeared. I have tried everything in my ability on my knowledge of computers and this site. I have checked every configuration and all. I have re-installed and updated everything but nothing works, does anybody have an idea what I can do?
    Sound Blaster Audigy, DR release 2.8.4Date: Agust 8th 2005
    Program version: 5.2.8.64
    Application instance id: PCI\VEN_02&DEV_0004&SUBSYS_005A02&REV_03\3&6AAA0&0 &60
    Windows XP Professional 2002 version service pack 2
    Need more info? let me know!

    go online to http://support.creative.com/Products...Audigy+2+Value?go to the bottom of page and click auto update and up date all your drivers.
    Or go to your start menu click on settings, click open control panel, your system file click it open, click open Device manager, in device manager scrool down till you find sound,video game controllers double click that open, go down till you find the name of your sound card right click on that, click on properties a window will open up with a bunch of tabs at the top find the driver tab click it open find where it says update driver click that and let it do its thing? after done restart your computer good luck!

  • Sound blaster audigy ca0106 waltf sb0570

    Hi there could anyone help me to find driver for sound blaster audigy ca006 waltf sb0570 ... could not find it on internet .. if anyone have some direct link to download it please send it to my mail [email protected] thx a million ..

    ,Re: sound blaster audigy ca006 waltf sb0570/Hi coolhandLuke...
    I Think it may be Creative Sound Blaster Audigy Se/Value Card.... Search Daniel_k Pack in Sound Blaster forums for Latest Modded driver Current build "P7 Support Pack 2.7"..... It Supports Xp,Vista and Windows 7.... If u want Creative Default Drivers Here is the link...
    http://support.creative.com/Products...VARSET=prodfaq:PRODFAQ_4257,VARSET=CategoryID:

  • Sound Blaster Audigy ADVANCED HD Audio??

    I had this for my Dell XPS M70 on Vista but now that i've upgraded to windows 7 i can't find anything on this.
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    Am I missing something else here?

    AeonSpace wrote:
    Notebook: Dell Inspiron 6400
    OS: Vista 64-bit
    Sound card according to Dell: Creative Labs Integrated Sound Blaster Audigy ADVANCED HD Audio
    I am unsure which driver to download for this sound card. Would it be simply the "Audigy Series" driver? This particular name is not mentioned in the supported cards.
    The Audigy Advanced MB isn't a device, it is an application that makes your onboard sound sound better. Therefore, it doesn't have a "driver", the only drivers involved would be the driver for your onboard sound, which you need to get from Dell.
    As for the application itself, it is my understanding that it's not ready for Vista yet, and I am currently trying to get an update on that situation.
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  • Setup could not detect any Sound Blaster Audigy card on your system

    Hi from Barcelona!
    I've a Soun Blaster Audigy card (Model: SB0090)
    I tried to install the Audigy software and drivers from the original product CD but Setup was unable to find Augigy hardware and halted the installation!
    "Setup could not detect any Sound Blaster card on your system. Please ensure that your Sound Blaster hardware is properly installed before running this Setup program"
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    I tried a clean installation of Windows XP and Windows 2000 PRO (reformatted the hard dri've) but Audigy install CD still could not find Audigy hardware.
    I've changed the card to a different PCI slot with the same results!!! Damaged?
    What is happening? I need a solution!! Many users have this problem to with other Sound Blaster cards and models...

    ADSLNEW wrote:
    It seems to be an important BUG of Creative Sound Blaster Audigy cards related with EEPROM!!!
    Yes, indeed, that is my theory as well. After much ****hing and on-line research, it seems that this problem has been around since 2002. From Creative Labs point of view, it appears they view this as "pilot error" -- the user has installed the card in a system that is not fully compliant with the latest standards -- specifically Microsofts ACPI (configuration and power management). A wide variety of configurations and/or actions seem to cause the PCI subsystem ID in the Audigy EEPROM to be erroneously overwritten -- including certain older motherboards, certain older PCI cards, and perhaps other actions.
    Once the subsystem ID in the EEPROM is overwritten and has garbage information, many or all of the Creative applications cease working and various sound problems can arise. Attempts to reinstall the driver or update to the latest driver consistently fail becuase of the dreaded "Setup could not detect any Sound Blaster Audigy card in your system..." error message.
    There appear to be four fixes:
    ) Get a replacement Audigy card from Creative, but <EM>only</EM> after you perform their prescribed troubleshooting steps to prove that the card is indeed the source of the problem. Apparently, the steps include installing the card in another PC. Apparently, Creative in Europe is more willing to replace your card than Creative in the US. It's up to Creative Labs whether or not they issue you an RMA ("Return Material Authorization").
    However, this fix will fail if the root causes of the EEPROM error are not corrected. Apparently, Creative Tech Support isn't always a foolproof source of guidance, so the burden is on you. The root cause MUST be corrected before the new card is installed, or the same problem will happen all over again. Eliminating the root cause may involve replacing your motherboard, replacing other PCI cards, or manual configuration (disabling ACPI).
    2) Reprogramming the EEPROM. This is for advanced PC owners only, because it involves desoldering the EEPROM, programming it, and resoldering (and even lifting some pins to prevent reprogramming). There are instructions on how to do this posted in the German Creative Labs discussion board, by a Russian (!). I have links for those who are interested.
    3) Removing the Creative drivers and software (using Clean Sweep procedures and third party utilities), updating again using Windows XP SP2, then physically moving the card to different PCI slots (multiple times if necessary), until ACPI Bios writes the proper information into the EEPROM. You can then reload the drivers.
    Again, the root causes of the problem must be removed or your fix will only be temporary (a day or two). This solution also seems to be very dependent on the specifics of your system (motherboard, PCI cards, etc.).
    4) Some people have had success in by-passing the step in the driver installation process where they check for the Audigy card subsystem ID, using a utility called CTZAPxx on the installation CD. Then then manually install each of the applications they need to use.
    5) Use the open source driver from the kX Project (http://kxproject.lugosoft.com/index.php). This driver (and associated utilities) does not depend on the detailed configuration of the card (i.e. they don't check subsystem ID) and appear to work fine even with cards with corrupted EEPROM.
    This driver is aimed primarily at computer music applications, and opens up the on-card signal processing capabilities. The downside is that the Audigy 2 ZS does not have all of it's capabilities supported <EM>yet </EM>(e.g. Dolby Digital decoding, S/PIF passthrough, possibly some game sound features, THX, 24-bit recording, support for Hyperthreading CPUs, etc.). But scanning over the discussion boards, the user community seems to be MUCH happier with the performance and support associated with these drivers than with Creative's.
    This is the direction I'm going. I'm not a big gamer and I don't really care about the latest in home theater audio performance. Basic 5. surround sound is all I care about, and I'm much more interested in computer music capabilities.
    I have also lost faith in Creative Labs as a vendor to provide the support I want and need going forward. Just imagine if the Creative Labs were running the Space Shuttle program :smileysurprised:.

  • Sound blaster audigy midi p

    I bought a SB Audigy2 value bulk, this card haven't a onboard midi port; is there the possibility to buy and connect a midi port?

    Originally Posted by karloch
    Hi everyone!
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    Hi karloch,
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    Perhaps, you may like to test it with another media player.
    Cheers,
    JL-CL

  • Creative Sound Blaster Audigy 2 ZS Video Editor

    Creative Sound Blaster Audigy? 2 ZS Video Editorc Hello.
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    <img border="0"><a rel="nofollow" target="_blank" href="http://img38.imageshack.us/img38/8/videoeditorprob.jpg"]http://img38.imageshack.us/img38/8/videoeditorprob.jpg[/url]
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    Hello,
    I have the exact same problem and would very much like to know if there are 64bit drivers available.
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  • Sound blaster Audigy 2 ZS bad so

    Hi.
    I have a Creative Sound Blaster Audigy 2 ZS and I just installed Windows Vista yesterday. The auto updates for Vista gave me some working drivers for my sound card, but sometimes the quality just sounds way worse than it did with Windows XP. Has anyone else noticed this? Is there a way to fix it's
    James

    First unistall Creative stuff through add remove programs.
    Next run Guru3D driver sweeper and double check the log for failed removals.
    Next uninstall Creative hardware in Windows device manager. (also tick "delete the driver software for this device")
    After that, you should have deleted everything!
    As for "the best drivers", both are (the same but) different and it depends on what you want to use your card for. Both work fine wth ALchemy and both get the job done.
    daniel_k's latest drivers have equalizer, louder volume and advanced CMSS. daniel_K also has a few hybrid ISO with DVD audio, MIDI and other valuable applications. They don't always perform as they should though for obvious reasons (NO OFFICIAL CREATIVE VISTA SUPPORT - XP applications - No Hardware Audio).
    nomoregoatsoup are just recent X-Fi drivers and a basic Creative Audio console. They offer improved sound quality over the official version and also offer limited DTS/SPDIF options like the Dell counterparts.
    All current Audigy Vista drivers are inferior compared to XP ones.

  • Sound blaster Audigy 2zs platinum setup with creative inspire 5.1 digital 5

    what should the setup be for the sound blaster Audigy 2zs platinum and the reati've inspire 5. digital 5500 because with the decoder in i only get center fl fr on games. i dont get sound from the rear speakers.but when i take the decoder out and just plug the 3 leads straight into the back of my sound card i get 5. any help plz.i done a thx sound test with the decoder in it does fl i can hear it but i can hear the center as well
    and no sound comes out on the 2 rear speakers when doing the test.but when puting the 3 cables straight into the back of the sound card i runed the test and i could hear all the speakers fine even the rear speakers any help plz is this ment 2 happen or do i have to change some settings thanks for any help plz help me thanks.

    I Have had a problem for ages. I have the Audigy 2 ZS Platinum and Inspire 5. digital 5500.
    I have copied the advice I received/didnt recieve from creative.
    Best of luck
    Dear Martin
    Thanks for your reply
    I am sorry for the problem you are facing.
    To achieve outputs from all the speaker during speaker test, you will need to have an analog connection, or digital DIN connection.
    That will be possible if you connect the three line out jacks on your soundcard, to the three audio input (analog jacks->green,black,orange) on your speaker, if it has this connection. Or, you may connect them using Digital DIN, if they have this connection.
    If you are using digital connection (coaxial, optical), there will be no way to achieve sound output from all the speakers during 5. speaker test, as they carry stereo signal.
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Creative Labs Europe:
    Original Message Follows:
    Hi
    I understand you must be busy, so no problem.
    No I do not hear EAX when in Pro-logic mode. I only hear (depending on the game in question)
    Half life two: front left-right and centre. NO rears
    Fear: Front, left, right, & centre. No rears
    Farcry Front left, right & centre. No Rears
    When I run your speaker test HISSSSS, No Rears, no front left or right
    Beats me?
    Regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 24 January 2006 5:44
    To: Martin
    Dear Martin
    I apologize for the delay on the answer.
    If you select Dolby Prologic mode on the decoder, are you able to listen
    the game audio, with EAX, in all of the speakers?
    Regarding to the optional bay dri've, you can purchase it from ou
    Best Regards
    (Mod Note: Name Removed)
    Original Message Follows:
    Hello
    Your email was helpful, unfortunately, not for my unit, you see I would
    have
    connected the Jack leads in by now if the inspire had Jack lead inputs
    as
    you describe
    Please don't think I am being sarcastic, but from reading the
    correspondence
    below it would seem as if your department is having difficulty
    understanding
    my problem.
    Also it would seem your department doesn't have the necessary technical
    information on your very own product, so to help with your dilemma I
    have
    taken photos of the input/outputs on the Inspire unit.
    You will clearly see the inspire has no inputs other than Coaxial and
    Optic.
    This leaves me back to my last post. I think the solution would be for
    me to
    purchase the correct processor, which would have come with the original
    sound card had I not been a little tight on the money front.
    I have attached a photo of the sound card with the processor, I would
    love
    to buy this processor but find myself unable to locate this product on
    your
    web site. Would you possibly be able to send me the correct link to this
    item so I can buy this Processor Please?
    Kind regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 8 January 2006 0:3
    To: Martin
    Subject: RE: CLE -
    Dear Martin
    Thanks for your reply
    Your soundcard is Audigy 2 ZS
    Your speaker is Creative Inspire 5. Digital 5500
    You will need to have a 3:3 cable(with the color green, black, orange)
    to connect your soundcard to your speaker, to achieve the 5. effects
    with games.
    Below is the connection:
    - Connect line out jack of Audigy 2 ZS
    to 'Front' of Creative Inspire 5. Digital 5500 using the green color
    connection
    - Connect line out 2 jack of Audigy 2 ZS
    to 'Rear' of Creative Inspire 5. Digital 5500 using the black color
    connection
    - Connect line out 3 jack of Audigy 2 ZS
    to 'Center/Subwoofer' of Creative Inspire 5. Digital 5500 using the
    orange color connection
    Once you have done the correct connection, play the game DOOM3.
    Ensure you have selected either the EAX or surround option in the game
    settings.
    Does it work?
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Creative Labs Europe
    Original Message Follows:
    You have lost me. Your sound card clearly states that I can have EAX
    surround decoding from the sound card I have purchased.
    All of the games on your web site claim to give me an environmental
    effect
    that will blow my mind, hence EAX.
    All I have done wrong is NOT buying your decoder that comes with the
    sound
    card. My mistake.
    All I want to do is re-address this issue and buy the correct
    decoder/processor.
    Can you point me to the correct link on your web site so I can buy the
    correct decoder/processor?
    As for the PCM out of the above cables, this foxes me as my other
    equipment
    only use Optical cabling on my Lexicon processor and from that I have DD
    7., DTS 7. and meridian 5. lossless.
    My issue is more to do with NO EAX from the rear and centre channels
    while
    in-game.
    Kind regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 6 January 2006 09:3
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM887805I6636L0KM)
    Dear Martin
    Thanks for your reply
    All commercial digital connection eg. optical or coaxial cable will only
    carry PCM stereo signal. If you want to output the signal to a surround
    5. with extra EAX environment effects, it will not be possible at all
    since it is only restricted to stereo channel signal.
    As per current industry limitations, we are bound to follow the standard
    one-signal output for all our SPDIF and Optical output jacks. This is
    something that is currently shared by all vendors for all products.
    Please note that all games are not dolby digital, even they are , it
    will require certain motherboard to encode it to dolby digital signal,
    which our soundcard does not support.
    You can only use analog connections to gain true 5. surround for
    gaming..
    email.
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Creative Labs Europe
    Original Message Follows:
    Hi Joong
    I don't fully understand your email, but I do get the gist of what
    you're
    saying and understand I need to connect the analogue cable to fully
    appreciate the sound in EAX.
    Would you be able to tell me what product I could buy from your
    catalogue
    which would marry up with the sound card I have, as I understand now
    that
    the Inspire 5. will not do the job.
    Kind regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 6 January 2006 04:00
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM8875697I6636L0KM)
    Dear Martin
    Thank you for the reply.
    Computer games written with support for 3D audio do not require a Dolby
    Digital Interacti've Content Encoder (DICE) to output multichannel sound,
    with no exceptions. Sound devices that support the real time encoder
    technology from Dolby will simply receive the multichannel wave file
    output and encode it in real time to a somewhat modified Dolby Digital
    bitstream. Creative does not support the Dolby Digital Interacti've
    Content Encoder on any of its sound cards.
    The only difference between a Sound Blaster card and an audio card that
    has a real time encoder, is that you can make a one-wire, digital
    connection from your audio card to your home theater receiver and enjoy
    discrete multichannel sound from the game. However there will be a
    continuous, slight delay, known as "latency", as the encoder is creating
    and transmitting the bitstream, and of course the compression scheme
    being used is "lossy" (i.e. not bit-accurate).
    If you want to enjoy 3D audio in 3D enabled PC games in multichannel
    surround sound with a Sound Blaster card, it is recommended that you
    connect the analog outputs of the sound card directly to the analog
    inputs of the receiver. This will require 3 cables for 5. surround
    sound, one for front right and left, one for rear left and right, and
    another one for front center and subwoofer. Though it requires more
    cables than a real time encoder system, it will not have any latency
    issues. When connecting PC audio to a home theater receiver, Creative's
    latest sound cards such as Sound Blaster Audigy, Sound Blaster Audigy 2
    are likely to provide higher quality audio than any Dolby Digital real
    time encode system available for the PC today.
    Please retain all the previous correspondence when replying to this
    email.
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Please do not use this link to submit technical queries
    Original Message Follows:
    Hi
    One particular game which has "in-game" DD is Farcry; I used this as my
    benchmark disc for DD and to push my Nvidia 7800 GTX GPU's (I have tried
    it
    on friend's machines and they get the full surround effect so I Know
    this
    version is ok. I also have ALL of the game patches & updates.
    I would like to point out that while playing Doom 3, Half Life 2,Fear,
    Colin
    McRae rally 04,FIFA 2004,Meddle of honour pacific assault, Rome, Shadow
    ops, All these games have EAX HD, which is enabled within the options
    menu
    "in-game", But I do not get ANY use out of the rear's and I might as
    well
    listen in stereo.
    No, inspire 5500 does not automatically switch while "in-game" when DD
    is present as you would expect, but does if it was a Movie, which makes
    me
    think the DD stream isn't getting to the processor.
    I originally thought I could put all this to rest if I could buy the
    control
    panel that would have come with the Sound card if I had not tried to
    save
    money, but every time I search your accessories site I get completely
    lost,
    it really isn't user friendly, the sub-menus are very time consuming and
    point you in the wrong direction because they are not categorised as Joe
    public would understand
    I downloaded your TEST Movies and creative demo player utility, ran it
    but
    still no EAX HD or DD if that were present.
    I want to put this card and Processor into my boys computer (which is
    the
    same Spec as mine and I will update to the FX series, but I am unwilling
    if
    I cannot find a logical reason why this set-up cannot work first.
    Would it have anything to do with the pins on the Digital out on the
    sound
    card plug, the one I bought and was attached to the last email? Only
    sending
    certain channels down to the processor?
    Regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 5 January 2006 08:09
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM8868993I6636L0KM)
    Dear Martin
    Thanks for your reply
    Your speakers are fine as you mentioned that there is sound from all the
    speakers when you are playing movie.
    May i know what game are you playing when there are no sound from the
    rear speakers?
    Have you done the appropriate settings in the game to achieve the 5.
    sound?
    Is there any game patches that you will need to update?
    Does the Dolby Digital LED light up when you are playing the game?
    Please retain all the previous correspondence when replying to this
    email.
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Servic
    Original Message Follows:
    Hi
    I am sorry; I should have said the Inspire 5. was model number digital
    5500
    S/N SW330030026.
    The inspire has these connection on the back of the processor
    >From top/back of unit
    Audio Outputs
    Front
    Rear
    Centre/subwoofer
    Audio inputs
    Audio line in
    Coaxial
    Optical
    DIN
    The Din to a remotely located Subwoofer which has the speaker leads
    inputting into it. Plus power.
    Attached is the creative view of the controls menu and I have attached
    the
    invoice I was sent, it shows the lead I was told to fit.
    As I said, I can now hear DD5. while within a movie from ALL speakers
    BUT
    no sound from rears during IN GAME DD5.
    I do not use this PC for films only games.
    Regards
    Martin
    If you are having a digital connection, it is normal for only get only
    front left/right is you use the speaker test option.
    http://us.creative.com/support/kb/article.asp?l=3&sid=4858
    Speaker test only outputs from two front speakers?
    You mentioned that that you are unable to get any sound from the rear
    speakers when playing game right? May i know are you using a digital
    connection? May i know what speaker settings have been made under
    Creative Speaker settings?
    Do get back to me on the above.
    Thanks
    Original Message Follows:
    Operating System: Windows XP Professional x64 Edition
    Creative Model Number: SBO 350
    Computer Brand/Model: home made
    Processor/CPU: AMD 64
    Memory: Gig DDR 4
    BIOS Type/Revision: 5. 39
    System Board/Chipset: ASUS A8N-SLI Deluxe
    Detailed Problem Description:
    I have the above Sound card.
    I also own Inspire 5. amp/processor
    I Wanted to save money by connecting above sound
    card to amp/processor
    Connections on sound card made life very difficult
    I contacted Creative for help. you told me to buy
    an RCA to mini jack cord which also has other connections, from your
    web site, (I tried to find
    the product number for you, but your sub-menu
    system is so poor I couldn't locate the RCA/mini
    3.5 /to phono link for you) this cord connects
    directly into the digital in, on the sound card (3.5 Mini jack) to the
    coaxial input on the
    inspire 5. amp/processor.
    I have enabled ALL sp-diff settings and digital in
    setting on every program/utility/kitchen sink and all.
    I have an SP-Diff wire from DVD burner to creative
    sound card, and yes its enabled and digital only
    is selected.
    I can play a DVD and see the inspire 5.
    automatically change from Pro-logic to Dolby
    digital when it See's an AC-3 stream.
    when I try and play ANY game you say has EAX
    ,2,3,4 I cannot get any sound from my rear
    speakers (see above in Dolby Digital ALL speakers
    work correctly)
    when I enter the set-up menu within the creative
    software you supply with the sound card and select
    5. speaker, digital only, test the speakers via
    the white noise function, all i hear is left and
    right noise. no centre, no rears.
    I phoned you tech support line, the boy on the
    phone didn't have much of a clue about your
    product and I had to tell him what connections sit
    on the inspire 5. series amp/processor.
    I want to build another PC for my son, I want to
    add the FX series sound card and amp, but i am not
    willing to buy anything until i feel you have
    helped me to solve this problem first.
    please can you help, I am at the end of my tether
    with this sound card.
    kind regards
    Martin Waite
    Message Edited by Daniel-CL on 0-28-2006 :36 PM

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