Windows XP, SP3: 'Skype has encountered a problem ...
I have seen quite a few people have this issue on here, but despite countless forum searches and multiple uninstalls/re-installs, I have not been able to fix my problem.
I have not had any issues will Skype on my other computer. But I have recently gotten a WiFi adapter for the Windows XP in my room, and decided to download Skype on here as well. I have tried various downloads from Skype, earlier versions of Skype, and deleting .xml files as well as updating and restarting my computer. My install seems to go smoothly, but once I click on Skype or its shortcut icon, a blank Skype window opens up, quickly followed by an error message like displayed in the title. I have sent a few error reports, but that doesn't really move toward fixing my problem.
If someone could help me reach a solution soon, that would be greatly appreciated. Here is some of my computer information below:
System:
Microsoft Windows XP
Professional
Version 2002
Service Pack 3
Computer:
Intel(R)
Pentium(R) 4 CPU 2.80 GHz
2.79 GHz, 1.25 GB of RAM
IE:
Version 8.0.6001.18702
Error Info:
AppName: skype.exe
AppVer: 6.13.0.104
ModName: mlang.dll
ModVer: 6.0.2900.5512
Offset: 00017ad2
I have attached the extra file that was attached to the error report. Please let me know of any other information you may need to help with my dilemma. I have spent most of my day attempting to fix this problem to no avail, and would really appreciate any help. Thank you.
Solved!
Go to Solution.
Attachments:
476_appcompat.zip 2 KB
So the Microsoft support site tells me that mlang.dll errors occur when 'you have a damaged TrueType font or if the Mlang.dll file is not registered properly.' So I start to follow the instructions, but then it tells me to 'Place your Windows CD-ROM in your CD-ROM drive'.
This computer was given to me from a friend; I don't have the Windows CD. Is there any way I can fix my problem without it?
EDIT: FIXED!
After running Command Prompt, all of my windows started displaying strange symbols instead of text. I recently (for gaming purposes) had to change the language settings on my computer to Japanese, so in an attempt to fix the problem, I opened up my Control Panel, went to Regional and Language Options, and changed both my Regional Options and my Advanced settings to English, and restarted my computer. Skype now works fine! Thank you for your help!
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Windows XP, SP3: 'Skype has encountered a problem and needs to close...'
I have seen quite a few people have this issue on here, but despite countless forum searches and multiple uninstalls/re-installs, I have not been able to fix my problem. I have not had any issues will Skype on my other computer. But I have recently gotten a WiFi adapter for the Windows XP in my room, and decided to download Skype on here as well. I have tried various downloads from Skype, earlier versions of Skype, and deleting .xml files as well as updating and restarting my computer. My install seems to go smoothly, but once I click on Skype or its shortcut icon, a blank Skype window opens up, quickly followed by an error message like displayed in the title. I have sent a few error reports, but that doesn't really move toward fixing my problem. If someone could help me reach a solution soon, that would be greatly appreciated. Here is some of my computer information below: System:Microsoft Windows XPProfessionalVersion 2002Service Pack 3 Computer:Intel(R)Pentium(R) 4 CPU 2.80 GHz2.79 GHz, 1.25 GB of RAM IE:Version 8.0.6001.18702 Error Info:AppName: skype.exeAppVer: 6.13.0.104ModName: mlang.dll
ModVer: 6.0.2900.5512Offset: 00017ad2 I have attached the extra file that was attached to the error report. Please let me know of any other information you may need to help with my dilemma. I have spent most of my day attempting to fix this problem to no avail, and would really appreciate any help. Thank you.Problem Statement: Skype working fine. Then two days ago, I opened the skype program and this time it immediateley began an automatic update (nothing unusual,, has been doing this for years) Upon installation of the update (presumably for ver 7.6) I received a dialog box message "Skype update has encountered a problem and has to close"...... you know the drill...send error report to microsoft,etc.I then tried to reopen skype, but no skype window opened, Instead another error dialogue box "Skype has encountered a problem, yada,yada,yada send error report to microsoft"After consulting the support pages, did a COMPLETE uninstall/reinstall of ver 7.6 Evidently the install went fine (or did it ?) Skype is in my program files folder, the desktop icon is in place, but again, when I double click to open skype, the dialoge error message appears instead,, as before, "Skype has encounteed a problem...send erreor report to microsoft" Of course, using XP, SP 3 1.2 Ghz processor, 512 MB RAM, IE 8.0 which meets min requirements for skype. Considered other posts here suggesting to retro back to a previous version, but with auto-updates, how long will that last ? (can they be disabled ?)To sum up, 7. 6 auto update installation started the problem, and nothing I've tried seems to solve the problem. P.S. I installed a Netgear wireless USB adapter and corresponding driver between the date of the last successful Skype auto update, and the time the current issue occurred. Skype had worked fine with the wireless connection before the 7.6 update. But I wouldn't think there would be a connectivity problem, as Skype simply refuses to open. Or maybe I'm wrong. As of now I am clueless and skypeless.
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Skype has encountered a problem and needs to clos...
I use windows xp x34
Problem Statement: Skype working fine. Then two days ago, I opened the skype program and this time it immediateley began an automatic update (nothing unusual,, has been doing this for years) Upon installation of the update (presumably for ver 7.6) I received a dialog box message "Skype update has encountered a problem and has to close"...... you know the drill...send error report to microsoft,etc.I then tried to reopen skype, but no skype window opened, Instead another error dialogue box "Skype has encountered a problem, yada,yada,yada send error report to microsoft"After consulting the support pages, did a COMPLETE uninstall/reinstall of ver 7.6 Evidently the install went fine (or did it ?) Skype is in my program files folder, the desktop icon is in place, but again, when I double click to open skype, the dialoge error message appears instead,, as before, "Skype has encounteed a problem...send erreor report to microsoft" Of course, using XP, SP 3 1.2 Ghz processor, 512 MB RAM, IE 8.0 which meets min requirements for skype. Considered other posts here suggesting to retro back to a previous version, but with auto-updates, how long will that last ? (can they be disabled ?)To sum up, 7. 6 auto update installation started the problem, and nothing I've tried seems to solve the problem. P.S. I installed a Netgear wireless USB adapter and corresponding driver between the date of the last successful Skype auto update, and the time the current issue occurred. Skype had worked fine with the wireless connection before the 7.6 update. But I wouldn't think there would be a connectivity problem, as Skype simply refuses to open. Or maybe I'm wrong. As of now I am clueless and skypeless.
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Generate another of those errors, and click the "Click here" link in the error message box.
What modname and modver do you see for the error? (Precise spelling, please.)
If the error is a BEX and you thus aren't seeing a modname or modver, let us know what P1 through P9 items are being listed for the error. -
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Hello :
I just updated to iTunes 7.7.0.43 for Windows Home XP. The earlier version was working just fine. But last week I downloaded the update and although the program works fine, every time that I exit from this application I get an error message "iTunes has encountered a problem and needs to close." I went to the support site and did several things including creating a new ueer account to test whether user or system-specific (I cannot tell); re-installing the application; re-creating my library and play-lists; etc. But I still get the same error message. Otherwise the application works fine, plays music, imports music OK, etc. This condition only occurs a few seconds after I exit from the application. Can anybody out there help me ? I am at my wit's end with this annoyance ! Thanks.Whether or not this will be fixed by a software update depends on what the root cause of the issue is. I would recommend trying MSCONFIG, although I can understand your reluctance to do so. Is your computer currently in Normal startup mode? If so, and if Apple's MSCONFIG steps do not resolve your issue, you can easily revert to Normal startup using the utility. If your computer is currently in Selective startup mode, just make note of the changes you make so you can change them back after you determine whether MSCONFIG resolved the issue. If it does, I'd suggest using the utility to disable a few items at a time until you narrow down which is the cause of the issue. Then you can determine whether this is a startup item or service that you need to have running on your PC.
MSCONFIG for XP: http://support.apple.com/kb/HT1275
MSCONFIG for Vista: http://docs.info.apple.com/article.html?artnum=305415
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Right-click on iTunes.exe and click Properties
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Uncheck the option to run in compatibility mode
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Right-cick on QuickTime.exe and click Properties
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Uncheck the option to run in compatibility mode
Click Ok
Test iTunes again.
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Cannot open Skype - "has encountered a problem and...
Hi all,
I haven't used Skype in a few months, and just tried opening it - it crashed immediately. I completely uninstalled it, downloaded the latest version and installed that, and rebooted my pc. It first opened and said it was updating, then crashed. Since then, it cannot open at all - as soon as I clock on the desktop icon, it says it encountered and error and needs to close.
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Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
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While importing a CD i get an error message halfway through and the burning stops. The windows message is: "itunes has encountered a problem and needs to close".
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http://discussions.apple.com/message.jspa?messageID=826742&ft=y&#826742
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And for those of you who are still experiencing this problem, this is what I did. Although I don't know your details and your own specific problems, I hope this can be at least a helpful guide. (The solution was incredibly simple and easy that I am extremely mad at myself for deleting all of my files now...)
First, just for safety measures, run a virus scan and a malware scan (so you can get rid of those icky programs lurking in your computer). Once you're done with that, check to see if your computer has an update for you (those automatic updates you get that comes with every Windows computer). If you do, click on it and update your computer. Once it's done, restart your computer and VIOLA! Itunes is fixed, Quicktime is fixed, and Adobe Reader is fixed.
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Keep in mind that it's your responsibility to provide a problem-free working environment on your computer for Photoshop, and system software (such as display drivers) can have problems.
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Fault bucket 19706014, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 11.0.2.0
P3: 4bf2d91c
P4: VanishingPoint.8BF
P5: 11.0.0.0
P6: 48d395f1
P7: c0000005
P8: 000000000004a430
P9:
P10:
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C:\Users\Johnny\AppData\Local\Temp\WERB71F.tmp.WERInternalMetadata.xml
C:\Users\Johnny\AppData\Local\Temp\WERFBFC.tmp.appcompat.txt
C:\Users\Johnny\AppData\Local\Temp\WER9A4.tmp.mdmp
These files may be available here:
C:\Users\Johnny\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_e 4881f26a567c586252e8667502237add319ee67_0ccd2665
Analysis symbol:
Rechecking for solution: 0
Report Id: c3830bd2-e129-11df-a41a-000272ab905c
Report Status: 9 -
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I have un and re installed and followed a command promt reset.
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