Windows XP to Windows 7 64-bit help for imagePROGRAF 8400
We are in the process of moving from Windows XP Pro to Windows 7 Pro 64-bit at our company. Under XP, we are currently running PosterArtist 1.1.1 and Digital Photo Print Pro 1.0.1 and printing to our iPF8400 without problem. While we can get the same versions of software installed from the CDs that were provided with our printer on Windows 7, we cannot get the applications to recognize that there is an imagePROGRAF printer installed. We did download the latest 64-bit driver from Canon's website and we can get the printer to work with other programs and straight from the OS, just not through these older versions of programs. When we try to update PosterArtist, for example, from the downloads available, the upgrade does not recognize that there is a previous version installed. Our vendor tells us we need a whole new printer, but I don't think so. I'm assuming we just need to get newer versions of software for everything to work, but need someone to confirm this.
Is anyone else running Win7 64-bit with this software, and if so, what version? Is this version available as a free upgrade, or will we need to purchase it? Thanks in advance for any help you can provide.
I don't know the specific answer to your problem but just before I retired from Hallmark we had a similar problem.
Our IT department worked on it for several days. Sorry I don't remember what the solution was but they did not buy any additional software, or a new plotter.
I am thinking it is the switch to 64 bit that causes the issue. Are you certain you have all the latest version of the software?
And most of all you got the latest firmware, too? Is your plotter connected directly or is it a share on your network? Ours was a shared plotter in our CAD/CAM and Technical Design departments.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 8.7, Lightroom 5.7
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Can't boot into Windows 8 Single Language 64 bit or access the BIOS screen with the F1 key
I have in my possession right now a Lenovo E49, Model name: 3464
I am unable to access the BIOS settings at POST by pressing the F1 key. Neither does it respond to the Enter key when it displays the message "To interrupt normal startup, Press Enter". I am also unable to boot into the installed OS Windows 8 Single Language 64 bit.
For your informtion, these are the events that led to this issue.
I accessed the BIOS settings at startup using the CHANGE PC SETTINGS option in the CHARMS menu in Windows 8 Single Languge 64 bit followed by GENERAL and ADVANCED STARTUP. Then I chose Restart Now. Windows restarted to produce the startup screen where I chose Troubleshoot, followed by Advanced Options and UEFI Firmware Settings, followed by Restart. This took me to the BIOS settings screen. Once there I changed the boot settings in BIOS so that SECURE BOOT was turnned OFF. It was in ON state prior to that. I also changed the BOOT MODE to LEGACY ONLY. I also changed the BOOT ORDER to boot from DVD drive first followed by the Hard Disk and USB Hard Disk. I saved the changes by pressing F10.
Now the computer is able to boot from the DVD Drive. I tested this by inserting a Windows 7 Repair DVD and also a Linux Live DVD. Mind you, I didn't mke any changes to the Hard Drive. I'm also able to boot from a USB Hard Disk. This too was tested by inserting a bootable USB HD that had both Windows 7 and Windows 8 OS installers. I used only the command prompt feature in the Repair option on the Windows 8 installer to ensure that I could access the partitions on the HD. I did not in any way install Windows 7 or 8 on the HD.
If there is no bootable DVD or USB HD inserted, the laptop is involved in a loop that restarts followed by a message that says the following:
"Intel Undi, PXE-2.1 (build 083)
Copyright (C) 1997-2000 Intel Corporation
This product is covered by one or more of the following patents:
US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and US6, 327, 625
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I am positive that the current state of the BIOS is such that it does not accept any input keys like F1 and F12 at POST so that the BIOS can only be accessed through Change PC Settings in Windows 8 as I had done prior to the occurence of the issue. Since I cannot boot up Windows 8 I cannot use this method to access the BIOS. And since it is not possible at this stage to access the BIOS settings through the F1 key, I believe Lenovo must have surely provided another alternative to enter the BIOS. Can you kindly tell me what other way is there to do this. In earlier days, one could reset the BIOS by shorting the BIOS through pins on the motherboard. Is that possible now? Or is there some Lenovo BIOS utilily that enables me to change the BIOS setting to boot with Legacy and UEFI? Or do I have to install Windows 8.1 64 bit in Legacy mode?I'll see if another member of the team can jump in here and offer more help...
What I might imagine is that you can only access BIOS from a cold boot. Windows 8/8.1 have hybrid shutdown and don't completely shut down the machine normally, so even when it powers off, it isn't fully off and the next boot is not really a cold boot.
Please see this KB. I realize this assumes you can get into windows.
As you suggest, it also seems as though you have set legacy vs UEFI and that may be why your drive is not currently booting. Can you remove the battery on your system? If not, is there a reset hole on the bottom? Removing battery and AC and pressing and holding the power button several times, then re-attach AC and Battery and try to restart and press F1 to get into BIOS. (Not familiar with models that use enter for BIOS).
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
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What does a new non-DE user need? | Help for a Wiki page
Hey Archers,
I'm using Arch with the Compiz Standalone Window Manager and I need some help for a project.
It turns out (who knew) that computers need a lot more to run smoothly than just a desktop and applications. You need network managers, gtk themes and much much more. Now, Desktop Environments such as GNOME and KDE provide a lot of these programs built-in, good for them, but I'm looking to build my system as dependency-free as I can and the big DE's don't really provide that. Especially GNOME just ropes me in whenever I want to use the tiniest piece of it (darn you gnome-keyring).
So I come to you fora, with a quest for information. I want to compile an overview of essential and useful applications with minimal dependencies that allow a CompizIndy user to build his system freely. And if I get enough information, I want to turn it into its own page for the Wiki so it becomes easier to get started with a birds-eye view of what you need to flesh out your system (not exclusively for CompizIndy btw). So please help me!
What applications/daemons/tools should a new system install? I'm not asking which ones are the best or worst or your favorites, just which kinds do you need --that aren't covered in the install guide--?
For example it's advisable to get:
Panel/dock
desktop manager
network manager
compositing manager
a tool for managing removable devices (ntfs-3g etc)
a packer/unpacker
a screensaver
power management
alt-F2 runcommand
custom keybindings
a user switch/logout manager
a volume manager
etc.
So what do you recommend? What do you need to get up and going?
Hoping to hear from you guys and girls,
Matthias
PS: if I'm doubling up on anything, please let me know and save me effort and embarassment ^_^
Last edited by Matsjo (2011-01-28 20:37:26)There are many threads on this, although individual ones asking for "the best app to do XXX". You could try searching those. Also Search for the LnF Awards threads. you might find a few ideas there. We also have wiki pages for light-weight applications which might be useful
Panel/dock none
desktop manager none
network manager netcfg
compositing manager none or xcompmgr (for basic compositing)
a tool for managing removable devices (ntfs-3g etc) udiskie or udev rules or devmon
a packer/unpacker coreutils eg - tar, bzip etc with an alias called "ex" in .aliases
a screensaver none
power management ???
alt-F2 runcommand gmrun
custom keybindings xbindkeys
a user switch/logout manager none
a volume manager see udiskie....
BTW, if this is for you, then simply install Arch and use a non DE based WM --- eventually you will figure out what you are missing -
windows 7 64 bit will not install itunes..it tries to install and keeps telling quick time for windows did not properly install any help?
Hi Tamekia,
I am sorry to hear nothing has worked yet. I have looked up some additional information and possible solutions. Follow the steps in this document to perform a level-three uninstall, register the Windows Installer Service, and then reinstall the HP software. An uninstall and reinstall of the software deletes and overwrites any of the files that might cause the error and resets the Windows Installer. HP recommends that you download the latest software from the HP Web site to remove any files that might be causing this error.
Level-three uninstall, and register the Windows Installer Service
Note: The title of this document is not specific to the issue you are experiencing or the operating system you have, but the 3 steps and instructions are what I suggest we do to resolve the issue you are experiencing.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
Why does it say "The configuration data for this product is corrupt. Contact your support personnel." when trying to install itunes64installer on my b4 bit windows 7 acer pc? Any help would be much appreciated...
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?
The following was done so far:
1. Windows Firewall - new rule created for itunes.
2. iTunes - latest version installed.
3. LAN setting : automatic detection of proxy is enabled;
4. iTunes diagnostics shows:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L655
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003FB880034B7720
Current user is not an administrator.
The current local date and time is 2013-04-23 11:01:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {1CB5BBC2-8124-4664-899A-CE0A4683E3B4}
Description: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {8140112A-43D0-41D6-8B36-BE146C811173}
Description: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address: 10.5.7.196
Subnet Mask: 255.255.0.0
Default Gateway: 10.5.0.1
DHCP Enabled: Yes
DHCP Server: 172.18.255.2
Lease Obtained: Tue Apr 23 10:14:40 2013
Lease Expires: Tue Apr 23 22:14:40 2013
DNS Servers: 121.97.59.7
121.97.59.2
121.97.59.3
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-03-22 10:05:31.
@@@. iTunes IS ENABLED THROUGH THE FIREWALL , even though diagnostics says "NOT enabled"hours after the first post i somehow got this to work. dont know how, but i do tried the dns clear cache, the clear host file, oh and i did the check automatically detech dns AND THEN se-check it again before i got this to work.
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I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Windows 7 64 bits driver for hp colour laserjet 2840
Where to find Window 7 64-bit driver for HP Colour LaserJet 2840 all-in-one printer full complete version?
Hello B-I-F,
The drivers for the HP Color Laserjet 2840 are already "built" into Windows 7. Here is a link regarding how to install them:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02536257
Also, for future reference, the HP Color LaserJet 2800 All-in-One Printer series are commercial printers. I recommend posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution -
Windows 7 64 bit Drivers for HP Designjet H45500
Hello everyone,
Please help me to find a Windows 7 64 bit driver for HP Designjet H45500
Thanks
DINDownload and install the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
Fingerprint Software 5.8 for Windows XP and Vista (32-bit)
Fingerprint Software 5.8 for Windows XP and Vista (32-bit) points to:.
Version: 5.6.2.3650 Release Date: 2007/09/27 which is OLD!!!!
we ar stiil waiting for new driver? package? .. have lot's of customer which acan not help! to fix their machines?
If you have a woman with smal hands/wingers .. there is no way to make it WORK!!!
When will we see new turbo memory drivers?? Have more than 50 customer/notebooks wit turbo memory diabeld. as it not usable, but they have paid for a product!!!!
Come ON !!
Message Edited by TeMpL on 07-09-2008 07:29 PMHi there!
Please see this thread for the download links for the Fingerprint Software 5.8 ....
This issue was already raised in the ThinkVantage subforum here at Lenovo Forums and it is resolved.
Regarding the Turbo Memory, please keep in mind that the hardware only works with Vista. Windows XP does not support turbo memory thus the piece of hardware is rendered useless. With regards to Turbo Memory usage in Vista, the latest drivers do fully support the card in Vista and since there are no technological changes, there is no need for additional or new drivers.
Hope this helps!
Steve
Message Edited by icantux on 07-09-2008 02:28 PM -
C4580 won't run wirelessly on driver downloaded for Windows 7 Home Premium 64 bit
Got a new computer with Windows 7 Home Premium 64 bit. c4580 not compatible with Windows 7. Working with HP Instant Care, downloaded Windows driver for c4500 series all-in-one printers. Printer now works using USB cable but does not work wirelessly. Techs from HP were to call me back within 48hrs (from 2/11). No callback. Still have open service ticket 8034746768 but have spent so many hrs on my cellphone with HP I have run way over my allowed minutes per month, about $80. worth. Hesitate for that reason to call them again. Can anyone help?
Have you looked through this page?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
AMD Radeon 6770m and Intel HD 3000 Driver for Windows 8.1 Pro 64 Bit
Hi, I use
Laptop : HP Pavilion DV 6 - 6019 TX.
OS : Windows 8.1 Pro 64 Bit.
VGA : - AMD Radeon 6770m
- Intel HD 3000
Now, the graphic was error, each after booting, the windows logo appears then to black screen (can't get the desktop).
In device manager - display adapters, only AMD problem (Microsoft Basic Display Adapter), then I uninstall the driver to be able to install AMD drivers.
I tried with "14-4-mobility-win7-Win8-win8.1-64-dd-ccc-WHQL", it is said that the last AMD drivers, but when at the end of install, it said failed to complete.
i also update driver Intel HD 3000 from this " https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 "
File name: win64_152822.exe
Version: 15.28.22.64.3517 (Latest)
Date: 04/10/2014
Size: 138.68 MB
OS: Windows 7 (64-bit), Win 8 (64-bit), Win 8.1 (64-bit)
anyone please help me? i already try 5 days to try some driver but still black screen because AMD driver can't install. if you know the driver, please write the link. thanks a lot1. In bios, do you found fixed and dynamic? if you don't found, install bios mod. Use dynamic
2. Uninstall all programs and drivers previously, before of "Advanced Micro Devices, Inc. - Graphic Adapter WDDM1.3 - AMD Radeon HD 6700M Series" Release July 2014. You can use http://www.wagnardmobile.com/DDU, for example.
3. Do you install windows 8.1 on windows 8.0? do you use windows 8.1 fresh installation? Can you testing install a new copy of windows 8.0 fresh? install drivers and later install updates... or fresh install windows 8.1?
4. You testing install Windows 7 with http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe and update to windows 8?
5. You testing install http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe in windows 8 initially?
NOTE: Excuse me my bad english, I try to help you. You should install drivers in order: Intel Chipset Device Software, Intel Rapid Storage Technology, Intel Management Engine Interface (6-series / 7-series / 8-series / 9-series) and then AMD software: http://forum.notebookreview.com/hp-drivers-software-forum/556469-drivers-hp-dv6-4xxx-dv6-6xxx-dv7-5x...
NOTE 2: My computer support Windows 8.1 native, but your computer not... http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5077... will be no new official drivers for these devices
NOTE 3. Test leshcat or guru3d drivers, and review forum respectively -
Windows 7 (64 bit) driver for the matshita bd-cmb uj-120 ata device for my hp pavillion dv6478
I recently upgrade my OS from Vista 64 bit to Windows 7 64 bit and the driver for my DVD player has a yellow question mark on it and I need to know if there is a driver for matshita bd-cmb uj-120 ata device for windows 7 64 bit
Hi,
Hope this helps:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
Windows 7 64 bit driver for the Zen Vision M?
- Where EXACTLY can I find the Windows 7 64-bit driver for the Zen Vision M? My new computer came with it installed in Windows Media Player 2, but the driver became corrupt. I can't seem to find that driver on the Creative or Microsoft download websites. Please Help!
The driver is nati've to Windows. Creative does not write the MTP driver. I would suggest re-install WMP2 or contact Microsoft for advice if it is corrupt. As for software to use the player on a 64 Win 7system? there is nothing for the Vision M. You may want to read this page? http://support.creative.com/KB/showarticle.aspx?sid=605&h=3
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how to solve the problem when opening program illustrator cs6
ERROR: 16
It is WINDOWS 8.1 / 64 BIT
help pleaseThanks, Jeff! The file Adobe Setup Error.log contains the following information:
02/14/14 07:20:26:474 | [INFO] | | OOBE | DE | | | | 8860 | DEVersion: 5.0.0.0
02/14/14 07:20:26:475 | [INFO] | | OOBE | DE | | | | 8860 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[ 8860] Fri Feb 14 07:20:26 2014 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[ 8860] Fri Feb 14 07:20:26 2014 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[ 8860] Fri Feb 14 07:20:26 2014 INFO
:: END TIMER :: [Total Timer] took 6.90443 milliseconds (0.00690443 seconds) DTR = 579.338 KBPS (0.56576 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...
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