Windows XP User problem with CS5

Following a recent security scare, I stopped running XP as a User with Administrator rights and changed to being a Power User. Shortly after, CS5 started to behave very oddly. My arrow and delete keys ceased to function and I could not have any more than one floating box open at any one time. Running as an Administrator, however, works fine. I deleted all preferences and even reinstalled CS5, but to no avail. It's a real pain having to switch users just for InDesign, especially as I need to have other programs, including the web, open at the same time, but don't want to run the security risks of a Trojan. Should I create a new user and start over? I can't understand why CS5 should differentiate betwen users - it seems bizarre to me.

Thanks for the info, chaps, but I have got absolutely nowhere despite spending hours on the issue. I have trashed the preference files time and again, but to no avail. I have even tried deleteing all the relevant InDesign Application data folders in Document&Settings>Application Data and Local Settings. Still no good. I have amended the registry in regedit to allow full access to me as a Power User. I have run CACLS commands to give me access rights for the InDesign Presets. Still, no good! InDesign opens OK, but there are no tools showing and when I open a floating dialogue box, for example Type>Character it shows Align...and my arrow keys still don't work.
Tearing my hair out over this.

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Windows 8 upgrade problems with CS5

I upgraded to windows 8 and no I can't view images in CS5. The photos load (I see the image name and the image thumbnail in the layers pallet). but there is no picture to edit. It is like it is invisible. I have uninstalled and re-installed twice now and done all the updates. Microsoft keeps telling me they are compatible, but I can't figure out why I can't see pictures. Here is a screenshot. You can see the image background layer in the layers pallet, and I can even do adjustment layers. My image information is on the top left, but as you can see, no image! I'm at a loss.....
ETA: I guess my screen shot didn't work so I'll try uploadting an image...

It's a new OS, and the drivers are not yet all right.
Try going into Edit - Preferences - Performance, then pressing the [Advanced] button and changing the GPU mode to Basic. Make sure to close and restart Photoshop to test.
If that doesn't work, try disabling OpenGL Drawing entirely (again, close and restart). This could be an interim fix until new drivers are available.
Make sure to check for new drivers at the web site of the company that makes your video card.
-Noel

Windows 7 Firewire Issues with CS5 and ADVC-700

I've got a Windows 7, 64 bit system with CS 5. In dubbing out for playback, I route a firewire cable from the PC to an Canopus/Grass Valley ADVC-700. Both units are less than a year old and are having issues with "black outs" during the dub out process. I've read different things about Windows 7 having issues with firewire drivers. After speaking to someone with Adobe, I've changed my firewire driver to Legacy. That hasn't helped.
The ADVC-700 has s-video out running to preview monitor and BNC out/XLR audio running to my playback system for ingest. When the video goes to black (usually for a 1/2 second), the audio drops out with it.
I've reset the settings on the ADVC-700 with no luck.
Any suggestions on a fix or something else to try?

I did test with a JVC GY-HD200U and there weren't any performance issues which led me back to the PC or other on the PC.
The system is running Windows 7, 64 bit with CS5 Production Premium following an upgrade from the CS4 version.
I've got 12 GB of Ram, (2) Intel Xeon Quad Core E5560 -2.8 GHZ processoCrs.
(1) 500GB SATA2 hard drive, 7200 RPM, 32 MC (System Drive)
(3) 1 TB SATA2 Hard drives, 7200 RPM, 32 MC (3 TB, RAID0 Storage Drive)
Nvidia GeForce 9800GT graphics Card
Supermicro X8DAi motherboard, Intel 5520 Chipset, 2-PCIe X16, 1 PCIe x4, 3-PCI, 10-USB2 ports, 2-pro/1000 NIC, 8-channel HD audio, 6 SATA ports, RAID 0/1/5/10
I've got the legacy drivers for the firewire card. I've checked to make sure all of the power save options are off along with all screen saver options. I've cleaned my Adobe Cache out, deleted my Adobe Preferences, went from the 4pin/6pin cable to a 6pin/6pin cable to feed the ADVC-700 from the PC, reset the ADVC 700 back to factory specs...all of this with no luck.
The problem seems to be worse since the move from CS4 to CS5 but it's hard to tell.
I've also hooked up an older ADVC-500 unit with the same output results.
I think I noted in the first post that this is happening on two indentical systems with the same cabling and programs and the same ADVC-700 boxes.
I've been told by Adobe to clean my C; drive and reload the OS and Adobe CS5 as I should have done that when I upgraded instead of just upgrading the system from CS4 to CS5 using the discs. I haven't done this yet as I have to budget time/workflow to accomodate.

Windows 7 detects problem with iPod shuffle and after troubleshooting say it can't fix and disconnects it. What's up?

Windows 7 detects problem with iPod shuffle and after troubleshooting say it can't fix and disconnects it. What's up?

You might get some help over on the shuffle discussions.
http://discussions.apple.com/forum.jspa?forumID=822

Template problem with cs5

I've transferred all my sites to cs5 (from cs4). I build all my sites with DW templates. When I bring up my pages from any site in DW cs4, I can edit them no problem. When I bring them up in cs5, all of a sudden I have the "no-edit" symbol (red circle crossed) when I try to type over any editable areas. Is there a setting that I am missing that I forgot to readjust when I loaded the files in cs5?
Thanks in advance
Jules

I think I'm talking to myself, here...
But just in case anyone has run into this problem with cs5...
I usually create editable regions with content alone (minus divs). It seems that cs5 won't allow this somehow. I do this so that my clients won't move the div and can highlight the text that they want to change without screwing up the placement of the divs or having to click on it several times in Contribute in order to highlight the text.
Example: (This one works)
      
   <div id="contentLeft">
        <table width="100%" border="0" align="left" cellpadding="5" cellspacing="0" background="images/transBack.png">
        <tr><td>
          <h1>Heading Goes Here</h1>
          <p>Lorem ipsum eum erant soleat perfecto ex, ei pro mentitum aliquando theophrastus. Quodsi lucilius adolescens nec te, alia melius dissentias id eum, eu vel atqui munere eligendi. Eu eum viris suscipit, mei iracundia persequeris necessitatibus ad, qui putent vocent comprehensam ea. Eos sumo illud fuisset ea, sit doming dolorum fierent ea. Vis rebum aperiri nonummy at, ne eam impedit persequeris accommodare.</p>
          <p>An dico veritus evertitur cum, mentitum legendos theophrastus mei ei, qui hinc timeam honestatis ad. Ut illum takimata gloriatur eam, ei nullam propriae delicata vel, has ea solum ludus. Pro solum ridens inciderint ad, te ius vocent perfecto, partiendo scripserit reformidans cum te. No fastidii scaevola maiestatis mei, percipit praesent abhorreant eam no. Ea vim nobis dolore ignota, quodsi inciderint ei vel. Velit dicam te cum, te inermis principes percipitur per, animal constituam his an.</p>
          </td></tr>
          </table>
          </div>
      
          (This one doesn't)
   <div id="contentLeft">

        <table width="100%" border="0" align="left" cellpadding="5" cellspacing="0" background="images/transBack.png">
        <tr><td>
          <h1>Heading Goes Here</h1>
          <p>Lorem ipsum eum erant soleat perfecto ex, ei pro mentitum aliquando theophrastus. Quodsi lucilius adolescens nec te, alia melius dissentias id eum, eu vel atqui munere eligendi. Eu eum viris suscipit, mei iracundia persequeris necessitatibus ad, qui putent vocent comprehensam ea. Eos sumo illud fuisset ea, sit doming dolorum fierent ea. Vis rebum aperiri nonummy at, ne eam impedit persequeris accommodare.</p>
          <p>An dico veritus evertitur cum, mentitum legendos theophrastus mei ei, qui hinc timeam honestatis ad. Ut illum takimata gloriatur eam, ei nullam propriae delicata vel, has ea solum ludus. Pro solum ridens inciderint ad, te ius vocent perfecto, partiendo scripserit reformidans cum te. No fastidii scaevola maiestatis mei, percipit praesent abhorreant eam no. Ea vim nobis dolore ignota, quodsi inciderint ei vel. Velit dicam te cum, te inermis principes percipitur per, animal constituam his an.</p>
          </td></tr>
          </table>

          </div>
Anyone else have this? Or even use this?
Message was edited by: JulesN

SWF Problems with CS5.5

I am trying new Flash CS5.5. Has some new features that I need but having lots of trouble with posting the SWF. I created a scrolling text "panel" to insert into an HTML document. I admit I've never built that particular object HOWEVER, when I previewed it via Control > Test Movie, it worked great.
Then I exported the file via File > Export > Export Movie, double clicked it on the desktop ... also worked great. HOWEVER, when I emailed this file to a friend, the systems (both windows and Mac OS) asked user to select program the created the file. It would not open without Flash in the background.
I've used Flash CS4 and have never had a problem like this. BUT, that's not the end of it. When I went ahead and inserted the file into the HTML doc in Dreamweaver, then hit File > Preview in Browser > Safari (or Firefox), the following message popped up:
"Adobe Flash Player has stopped a potentially unsafe operation.
The following local application on your computer or network:
/Users/john/Desktop/jimednorman/Scripts/expressinstall.swf
is trying to communicate with this Internet-enabled location:
fpdownload.macromedia.com
To let this application communicate with the Internet, click Settings.
You must restart this application after changing your settings"
The problems are two:
1. I have no idea what to do in "settings". It is not clear at all as to what I'm supposed to change.
2. This still does not solve the problem with the swf file NOT playing unless Flash is running in the background.
Hey, I'm on my knees! Please help. I've never seen this and especially never had an issue with swf not playing on its own ... given that the "test movie" ran great.
What did I do wrong OR what have I left undone? Or do I need a spiritual advisor? (Don't answer that

Hello: I, too, am new to both the forum and Flash CS5, and am having a similar problem trying to get a Flash .swf file to play on my website. I've done all the things suggested here. I have tried "publishing" the fla , but, as dunb as this may sound, once the file has been published, I have no idea where it went. I can't find it anywhere on my system, and it's not in the site directory in Dreamweaver CS5. When I test the movie and the scene, it plays perfectly. When I double click the file, it plays perfectly. When I export the file to the Dreamweaver page (insert>media>SWF) the gray box appears on the page and when I save the page, all the files get uploaded. A "Script" directory is created under the root, with 2 files, and the .SWF file is in the root directory as well. The settings in Dreamweaver are all standard and there is nothing large or weird about the SWF itself. Essentially, it's a rotating graphic. Very basic. But when I open the web page, nothing appears. (Using Firefox). Even when I switch to IE, the page opens, but the SWF does not play. I've Googled every web site forum that addresses this issue and I can find nothing to make this work. When I "publish", I understand an .HTML file is created that should be put into the root of the server, but I have no idea what that file is or where it goes once it's created. A search for .html files on my system finds nothing more than the files I have created myself.
When I open my web site, instead of just displaying the title "Home Page", it says Home Page - Flash Player Installation - Index.html.
I just upgraded to Adobe Flash, Photoshop, Dreamweaver CS5 after years with Dreamweaver MX and Photoshop CS2. I've never had Flash Pro at all.
Can someone please tell me what I'm missing or doing wrong? My hair, fingernails, keyboard, ulcer, high blood pressure and dog all thank you.

Outlook users' problems with Apple mail attachments

Folks on Windows XP using Outlook 2003 are having problems with email from Apple mail. Apple mail is using Windows Friendly Attachments and Rich Text as the settings. Sometimes attachments (Word, Excel, PDF) come in fine with an additional .htm attachment, but the body text of the message is missing. If the Outlook user opens the .htm file, there is the body of the Apple mail. Testing with Plain Text results in the body text appearing fine in Outlook, but the attachment is seen as a *.dat file and of course can't be opened. The Macs are all on OS X Tiger with all OS updates applied. Users of Outlook in other offices don't have this problem, and users of Thunderbird on Windows don't have this problem. Any ideas on what is causing this and how to resolve it? Is there a setting on Outlook that needs to be tweaked? Is there a setting on Apple mail that needs to be tweaked? Apple mail attachments to this Windows office worked fine until a few weeks ago. I do not know what changed between then and now as I am not in charge of the computers at the Windows office. Could a Mac OS update have caused a problem? Something on Windows or Outlook specifically? Thanks for any help you can provide. I've scoured the web and have tried everything to no avail. Zipping attachments, while a workaround, is not a long-term solution. Thanks!

Is this in an environment where an MS Exchange Server is being used? Seeing a file change to .dat would often point to that.
Plain Text should be the plan of action for users of Apple Mail, but something (probably the Exchange Server) is messing that up. See:
http://support.microsoft.com/kb/138053
and also related:
http://www.pchell.com/support/winmaildat.shtml
Moving to Leopard would probably not solve this -- the administrator of the exchange server must act.
Also the problem with winmail.dat files is known to impact other email clients used even on Windows computers.
Ernie
Message was edited by: Ernie Stamper

After SysPrep Windows Logs Users In With Temporary Profile

I have created a Windows 8.1 Pro image which was created by installing from the DVD. On first login I put windows into audit mode and installed all software and customised. I then ran sysprep with an unattend file with "copy profile" set to true.
Once the image is loaded onto a new PC it is joined to our domain and if I login as a Domain Admin things are fine, but if I login as a Domain User it logs the user in with a temporary profile which disappears at log off. The fact that Domain Admins
can login successfully suggests it is permissions but I am not sure where or why. To create the image I used Microsoft best practice as detailed on the MSDN. It is not a corrupted profile as there are no domain users have been logged on prior to capturing
the image. I am using DISM to capture and deploy. I did use the ADK to create the unattend file.
Does anyone have any suggestions as to what might be causing this behaviour?
Thanks
JeffW

Hi,
We have not heard from you in a couple of days. Please post back at your convenience if we can assist further.
If the above suggestions doesn't work, We'd collect PROFILE.ETL to further troubleshoot the issue.
a. Log onto the machine as an administrator.
b. Select the start menu
c. Type cmd in "Start Search"
d. Right click on cmd under “programs”
e. Select "Run as administrator"
f. Enable the User Profile Service Tracing using the following command in the new-opened elevated command prompt at the root of the C drive:
logman -start profile -p {eb7428f5-ab1f-4322-a4cc-1f1a9b2c5e98} 255 3 -ets
g. Do not Log off as the current user and switch to logon as the user who receives the profile problem (please tell me the user name).
h. Once the user experiences profile issue, please switch back as the administrator.
i. Stop the User Profile Service Tracing using the following command in an elevated command prompt
logman -stop profile -ets
j. Gather the profile.etl file in the root of the C drive and upload it to a shared space like Onedrive and shared the link here.
Kate Li
TechNet Community Support

Major problems with CS5

We just moved to CS5 and are having major problems with crashing and losing text. I haven't seen these kind of issues since beginning the Indesign/Incopy workflow way back in CS2. I've got dozens of users (Indesign and Incopy) slamming me with complaints of crashing. Indesign crashes when exporting to Incopy (usually when exporting a layer), Incopy users are complaining of crashing when peforming copy/paste either from Word or from within Incopy. Also have had incidents where the text in the Incopy story just disappears or the stories corrupt and will not open in the layout or as a standalone file. Trying to open one will crash the application.
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Try moving everything to a local harddrive and working on a file there. If you don't get the crashing then you can start checking the network. And please, one thread is enough.
Bob

Problems with CS5 Web Premium Disks Being Unreadable

I pre-ordered my CS5 Web Premium update and finally received the three disk set on May 6. Attempted to install and the first disk which was the Suite installed fine. The other two disks were unreadable. I called Adobe support and they shipped another set to me which arrived today, May 12, and the same thing happened with the same two disks - Adobe Acrobat and CS5 Content. The disks are unreadable on five of my Macs and three windows machines.
Called tech support and was bounced around from Customer Service to support in India and back to Customer Service and finally told them I just wanted a refund after about ninety minutes on the call. I do find it funny that I was passed to Tech Support to "troubleshoot" unreadable disks.
A simple solution which nobody at Adobe seemed to grasp is to allow you to download a copy even if you paid for a shipped copy. I am amazed that this is not an option. So now I will eat the shipping costs and send my box back to Adobe and wait for what will probably be months before they credit my card back for the purchase.
Anybody else having problems with the install disks?

CS5 loads fine but Acrobat is unreadable and the Content disk is unreadable. The CS5 trial download doesn't include the content or Acrobat. Acrobat is a windows only download. So the trial download only installs what comes on disk 1 which is the only good disk of the three in the shipment.
A guy I talked to in Tech Support acknowledged that they produced a bad batch of disks and it seems I got two shipments of bad disks.

Printing problems with CS5 to Xerox C320 Laser

Hi There,
I have recently upgraded from CS4 Windows to a new iMac with CS5. I was getting good prints out of the PC although when we switched to Mac CS5 I have been getting de saturated prints, no colour concistancy across progams and it is near impossible to colour callibrate.
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If anyone has any ideas of how to fix this problem it would be greately appreciated.
Thank you,

Hi There,
Thanks you for your response.
I use a Spyder 3 to callibrate my screen and I have had Syder experts in to show me how to callibrate the paper so we can set up profiles. This worked a little bit. It meant that I could see how de-saturated the print would come out. This didn't help the print quality at all.
Thank you for your advice. I will definantly look into some alternative devices.

CS4 while Adobe fix the problems with CS5 for Mac?

If anyone from Adobe is monitoring this forum, is it possible for customers who have bought PRemiere Pro CS5 to have access to a fully functional copy of Premiere Pro CS4 while we wait for fixes to two serious bugs in the Mac release of CS5?
The problems with not being able to save project files, and the wrong aspect ratio randomly being selected when importing widescreen DV footage - discussed in threads on this forum - make CS5 unusable on a Mac currently.
thanks.

You randomly get a saved Quicktime file with the wrong aspect ratio.
Ah ha...now that I can fix for you ..if you have QT Pro.
BTW: That behavoiur is typical of QT Player and is not actually random.
Method:
Open your mov in QT Pro
Show Movie Properties (Ctrl-J)
Click on Video Track
Click on Visual Settings Tab
Un check the Preserve Aspect Ratio box
(Here is where you now need to do some math to change the 4x3 to 16:9 ratio)
Divide the Vertical Pixel Dimension by 1.78 and enter the result in the Vert Dimension box
Ensure the Preserve Aspect Ratio box is UNCHECKED
Hit Tab key and notice the image in the QT window change.
In the QT Window Menu - File>Save (SAVE is an IMPORTANT STEP)
Here is an example:
QT movie Original is 320x240
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Bingo!

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I've got a problem with games from windows store. The installation is going well without any problems, however when I try to open it it's loading and then it turns off. The same problem happens when I try to use Games for Windows. I've use a sfc scan and
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Hi,
According to my experience, the problem like store game app open failed probably caused by hardware driver. such as Audio and Graphic driver. So, first of all, please try to reinstall these two driver to fix this problem for test.
In addition, for SFC scan failed problem, it can be caused by many reasons, I would suggest you use another command to fix your system for test.
Dism /Online /Cleanup-Image /ScanHealth
Also you can test SFC command in Windows 8.1 safe mode.
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Roger Lu
TechNet Community Support

Does change to Windows XP involve problems with application runnig with Labview 6.1?

Thank you

A little more information maybe helpful. Are you saying you have upgraded from a OS to Windows XP and it caused problems with your application, or are you asking if there will be any problems if you upgrade? What OS were you upgrading from? LabVIEW 6.1 is the first issue of LabVIEW that was supported under Windows XP, so there should not be any issues there. In my experience, doing upgrades from one Windows version to another is never a smooth transition. If you are using any hardware I would advise that you uninstall the drivers and remove the hardware before the upgrade. I might go as far as removing existing National Instruments (such as LabVIEW) before you upgrade and then reinstall the software and hardware after you have upgraded. This will be the be
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Color printing problems with CS5 on Mac 10.6.5

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Thank you,
sharon

It may also be a Mac thing. I have some recollection that for a period of time Macs were introducing the monitor profile (which they shouldn't have) into the color management equation when printing from ID, and that has changed, either with CS5 or Snow Leopard. I'm sorry I don't recall the gory details -- I'm on Windows and thus never had to deal with it -- but there should be some discussion here on the forum if you search.

Windows XP User problem with CS5

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