Windows XP won't recognize my Zen Touch. Please he

Hi,
I jusy got a ZT and I did a full installation from the included disk. But I cannot get either Nomad Explorer or Creative Media Source to recognize my player. In Nomad, it has a Not Connected icon in the working area, and in CMS, the player is not present as a choice in the menu on the right side of the screen (where the PC music library drop-down is).
I've tried to re-install AND update the drivers in Windows. But Windows cannot seem to find the drivers even though the CD is in my CD player. I've also tried to install the drivers from Creative's website, but it tells me I need to be logged in as an administrator, and Windows seems to indicate that you really shouldn't do that, so I didn't pursue it.
When I tried to install the firmware update from the Creative website, it also says my player is not connected. So that didn't work either.
I am running Windows XP Home Edition if it matters.
I did not have the player connected when I installed the software. But just to be safe, I uninstalled everything, restarted my machine, and then reinstalled all the software and restarted again. This didn't help.
Does anyone have any idea what I can do? I cannot use the player because I cannot get any music in it (and I don't like the classical that they already loaded).
Thanks!!!!

PS. Notmad doesn't recognize the player as connected either. I cannot manually connect it in Notmad Manager.
I have not disconnected and reconnected my USB hub as I read someplace as a suggested fix (don't know how to do that). And I have not logged on as an admin and tried to reinstall the drivers (don't know how).
Before I bought this thing I read all the horror stories of the software it came with and whatnot, but I never imagined the nightmare it would actually be. I've been installing hardware and software on this computer for three years and not one conflict or crashing program has ever occured. I can't believe you have to be an IT expert just to use this stupid little toy. End rant!
Thanks again for the suggestions.

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