Windows8:integrated flash player corrupted after uninstall Adobe Creative Suite

Initially, after conversion to Windows8, the flashplayer worked fine. After uninstalling Adobe Creative Suite trial software, the flash player corrupted and only the video portion works, no audio. Followed every single forum solution on Adobe Help site, endured 3+ hours of hold time with Miscrosoft warranty department, to no avail. Downloaded uninstall for the flash player and then uninstalled it and the system still reports the flash player is integrated in Windows 8!!!!!! and functioning. Do I have to re-install the operating system?
Please, someone? Anyone?

Do I have to re-install the operating system?
Nope.
Repair Internet Explorer: http://support.microsoft.com/kb/318378
That'll put the embedded Flash Player back.

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