Winshuttle problem with new excel sheet

Hi ,
I am getting Winshuttle problem after the excel upgraded to latest version.
when i open the winshuttle from icon, i dont get any prompt/no information.
Any ideas fromo experts ?
Siva

We solved the problem by going into the performance settings and disabling the "fade" functionality in Windows. To get to the screen to make the changes in Windows, open the Control Panel and navigate to "System". Open "System" and click on the "Advanced Settings" tab. Next, click on the button marked "Settings" in the "Performance" area. In the "Visual Affects" tab, clear the checkbox for three "Fade... " options.
I tested this successfully, even for users who have no administrative rights on their computer.
Please try this solution and see what results you receive. The strange thing in our situation is that the OS image used for laptops does not suffer the problem with Bex and WinShuttle as does the OS image used for desktop computers.
BG, are you from the UK? I ask as I watch a few UK television programs, and I notice they use "sorted" in the same manner us Americans use "taken care of" or as us Southerners say "figured out".
Cheers,
Kurt

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