WinXP home - icons arranged alphabetically Z-A

Hi, I have no idea why my computer's started doing this, but now all my MS explorer windows arange al the icons in them first with shortcuts, then folders Z-A, then files Z-A, although if i arrange by type, the file extensions are A-Z, but the file names are Z-A within them.
If i then hit "arrange by type", for example, again, it is still Z-A on everything except now the file extensions are Z-A too.
The same thing happens in all my "open" and "save" dialogs. Microsoft won't give free support because it tells me to go seek advice from my computer manufacturer (I have a Toshiba Equium MX40).
I've tried messing around with a folder until it's almost back to normal and doing "apply settings to all folders", but the settings don't change on any folders and sooner or later, that folder will return to the messed up order. All apply to all folders seems to do is link pairs of random folders so that changes to one affect the other, which is annoying when it links things like "my pictures" to "my computer" so if i make 1 thumbnails, they're both thumbnails.
Is there any way to stop it acting so weird? I would rather not reinstall windows. My microsoft office is acting weird too, but I'll post that elsewhere.

Firstly this is definitely not a notebook problem but only the Microsoft Windows issue.
I have found a very nice websites about the explorer configuration.
It explains how to customize the View, Adding Categories to the Details View, using the folder templates, etc
http://vlaurie.com/computers2/Articles/explorer3.htm

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