Wipe Handheld - Upgrading Phone

I am trying to wipe all of the data and apps off of my Blackberry Curve 9330 3G phone. I completed the "Wipe Handheld" feature but it still is requiring a password.
I used to get my work email pushed to my BB via the Blackberry Enterprise Exchange Server, and my company required a password be set on the handset in order to get the emial pushed.
My question is how do I eliminate the need for this password since I have sold the phone and all of my data has been wiped from it. I tried going under options/settings/password, but the "enable password" box is checked and there's no way that I have found to uncheck it.
Thanks!

See the RIM Knowledge Base article here for information on how to remove an IT Policy. See the Method Three in the link:
KB14202 How to remove an IT policy from a BlackBerry smartphone
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Any advice or info would be greatly appreciated!

Ringtones are currently a one-time only download, they won't appear under the Purchased tab nor in the cloud. Have you got copies of them in the Tones section of your computer's iTunes library or in the backup of your downloads that you can use to re-sync them to your phone ? If not, and they are still in the store, then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

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No.
iCloud isn't a file storage service.
You can backup your camera roll but you can only restore the entire roll to the device.
Backup your photos to your computer.

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Did you try to replace the calendar info on the phone with the one on your Mac? You can find this option in iTunes/Info pane, Advanced section.

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Hi, JTCW33.
Thank you for visiting Apple Support Communities.
If you still have possession of the iPhone you wish to wipe, here are a couple articles that will walk you through the process.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you no longer have access to your device, it will need to be connected to the Internet in order to remote wipe the device.
iCloud: Erase your device
http://support.apple.com/kb/ph2701
Cheers,
Jason H.

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Hi
Just upgraded to latest version of PC Suite and have hit problems. Prior to upgrade phone and PC were connecting fine with no problems.
Now when establishing connection between phone and PC receive following message :'PC Suite does not support the connected phone. PC Suite settings file is missing from the the phone. Switch off your phone, switch it on, and try again.' The phone then appears to connect but none of the PC Suite offers are available, presumably as the phone is not being supported. Switching the phone off/on makes no difference.
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I am running Windows XP SP2, PC Suite 6.81.13.0, connecting via cable or Bluetooth yields same result, using N70 on Vodafone firmware V 5.0609.2.0.1 01-03-06 RM-84.
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All Best
Prasannavira

22-Aug-2006
10:28 PM
prasannavira wrote:
Hi
Have tried completely uninstalling PC Suite and reinstalling to no avail. Wondered if I needed to upgrade the N70 firmware and attempted to use the new Software Updater but this crashed.
Quite frankly I haven't got time to mess around trying all sorts of things so any help would be much appreciated.
All Best
Prasannavira
Hi - I have not experienced this problem before but there are things you can check to rule out certain possible causes.
From what I can remember when you upgrade PC Suite, there's an element of it which it installs onto the phone - was that done successfully ?
Also - it isn't 100% clear from your message, but I presume you're attempting to connect to PC Suite via Bluetooth - does your PC->Bluetooth work OK with other devices ?
If not this indicates you have a Bluetooth centred problem.
Next thing to check - can you connect your phone to your PC using the USB cable ? If so then this also points to a Bluetooth problem.
The fact that the software updater crashed is not a good thing - the update can only be done via USB and not Bluetooth - what message do you get when you try to do the Software Updater ?
If it's a Bluetooth centred issue, then make sure you redo the syncing process - it's wizard driven so should be quite easy to do.
Hope this helps.
Let me know how you get on.Message Edited by edwardquan on 23-Aug-2006
12:17 PM
Regards,
Edward

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I have a new computer and want to sync my iPhone/iTunes. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say yes to wipe out my phone and sync?

See Recover your iTunes library from your iPod or iOS device.
tt2

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spottedcatfish wrote:
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BeA Droid wrote:
the new phone is 4G does that matter about the activation?
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Give me a better idea on what you are wanting to know

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Hi ilzostue,
Oh my! We are so excited to hear that you are interested in upgrading your line. The upgrade process should be easy, and I apologize that this is not happening. Which make/model iPhone are you interested in purchasing? You can also order the device online here http://bit.ly/nD0WuY .
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PamelaF_VZW
Tweet us @vzwsupport

Wipe Handheld - Upgrading Phone

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