Wipe out

hey hi i am new user to BB family...i was jst checking up my phone and by mistake i had clicked wipe out and my all 838 contacts deleted including all contacts frm BBM...so kindly help me out to recover my contacts as my mail id are automatically restored.....

Of you did backups you can get your contacts from some backups or from a sync you might have don't before
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HT201272 I downloaded sveral ringtones and they are not showing up in my purchased items. I had to wipe out my phone so they are not on there anymore. Please, any advice would be appreciated!

I recently had to wipe out my phone and lost everything! I have been able to recover all apps, pics, songs. Lost alot of my contacts due to me not backing up my info to icloud more often. (my mistake) However, I cant find any of my purchased ringtones. They are not showing up in my purchase history on itunes either. I do have the receipts for all of them tho.
Any advice or info would be greatly appreciated!

Ringtones are currently a one-time only download, they won't appear under the Purchased tab nor in the cloud. Have you got copies of them in the Tones section of your computer's iTunes library or in the backup of your downloads that you can use to re-sync them to your phone ? If not, and they are still in the store, then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

I need to know all the questions below. I had to restore my computer to original state and now even if I sign on it won't let me sync my ipad or iphone. the message is that it is synced to another library and it could wipe out my data on the ipad.

I need to know all the questions below. I had to restore my computer to original state and now even if I sign on it won't let me sync my ipad or iphone. the message is that it is synced to another library and it could wipe out my data on the ipad. Am I understanding correctly? I am running Windows 7 but have never had any problems. Thanks

You need iTunes on the computer. There is no iTunes for your phone. See:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

My new computer wants to wipe out all the apps on my sons iphone and he has games on it that he has worked hard to get to high levels. If I allow my new computer to be the primary computer will I lose all his games or is there a way to sync without losing

My new computer wants to wipe out my sons apps on his iphone and he will lose all of his "progress" in the games he had loaded on already. Is there a way to save th info from all the apps and still designate the new computer as his new primary one?

JBapple1 wrote:
Is there a way to save th info from all the apps and still designate the new computer as his new primary one?
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.

I am having sporadic issues after new hard drive install and recovery using Time Machine. The same sluggish response, start up screen pixelating...If I reinstall Lion will it wipe out other applications? My HD was formatted and partitioned correctly, I ha

I am having sporadic issues after new hard drive install and recovery using Time Machine. The same sluggish response, start up screen pixelating...If I reinstall Lion will it wipe out other applications? My HD was formatted and partitioned correctly, I have a late 2009 iMac.

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

Will updating to iCloud 3.1 wipe out my *group* email contacts as happened before? Using Outlook on Windows 7, 64 bit.

I have iCloud installed but when I first synced with it, some years ago, iCloud completely wiped out all my email groups that had been so carefully set up in Outlook. (Windows 7, 64 bit) It was devastating because some of those contacts were entered only there and could not be recovered.
I am getting notices to update to iCloud 3.1 and it seems to have some connection of signing in automatically to Outlook. I am worried this will happen all over again, so I have avoided that particular part of the update.
(not to mention updating iTunes has become a holy nightmare)
What have been others' experiences with this? How to avoid the wipe-out?

Hello Mizoo,
Thank you for explaining your concern. I definitely understand the importance of keeping your Contacts organized and the work that goes into it.
If you are hesitant to do the update, I recommend making an archive of your iCloud Contacts before running the update. The following resource has steps to do this:
iCloud: Archiving or making copies of your iCloud data
http://support.apple.com/kb/ht4910
Thank you for using Apple Support Communities.
Best,
Sheila M.

Wipe out Internal Mac Book Pro hard drive

I need help on how to wipe out my internal Mac Book Pro hard drive. I used the Mac Office demo and now the demos are no longer usable. How can I wipe out the mac book pro hard drive? Should I contact my Apple Care service center for assistance, since I am paying for that service and they can walk me through the process? I want to clear out to what it was like when I first got the lappy. Help, anyone? Thanks in advance.

Extended Hard Drive Preparation
1. Boot from your OS X Installer Disk. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.
After formatting has completed quit DU and return to the installer. Proceed with the OS X installation. Once OS X has been installed and is running you can then run the installer for the pre-bundled software.

Wipe out my MacBook Pro

I want to wipe out my MacBook Pro so I can give it away. Is there a guide or support on how to wipe it out so it is ready to go for a new user?

Which OS version did it originally come with?
You are showing that you are running Lion; if you purchased that at the app store, you must remove it as the license is not transferable. You will need to wipe your drive and use the original install disks to reinstall the original system.
Post back if it came with Lion for instructions on how to do it.

HT1386 I have a new computer with windows 8.1. I want to add the 52 Gb of music now on my old ipod to itunes on the computer. I don't want to wipe out the files on the ipod by syncing to the new computer which has no music files on it yet! How can I do

I have a new computer with windows 8.1. I want to add the 52 Gb of music now on my old ipod to itunes on the computer. I don't want to wipe out the files on the ipod by syncing to the new computer which has no music files on it yet! How can I do this?

Apparently I wasn't clear. The music on my ipod is but a subset of all the music on my external hard drives. I want to import only the songs and playlists from my existing ipod into the itunes library on my new computer, which currently has no music or playlists. How can I do this?

Is it possible to wipe out iMac with ML upgrade and THEN reinstall SL from disk, back up with TM?

Iv'e been going round and round with my iMac ever since Genius bar employees "upgraded" me to ML while replacing Seagate HD per the recall. THis is a late 2009 27-inch iMac that came with SL.
What I think might solve this once and for all is to completely wipe out the hard drive and THEN reinstall SL from the disk that was shipped to me by Apple.
Here's what has happened thus far:
1. iMac was working fine, but per emails from Apple, replacing the Seagate HD that came with the computer was advised. Made appt, took it in after backing up to external hard drive.
2. Picked up the iMac first week of August. Found that they had upgraded me to ML.
3. Proceeded to put back contents of backup from July 27 (before the hard drive was replaced, all saved in SL).
4. Immediately after back up was reinstalled, realized that iPhoto contents (ALL of my saved files/photos, movies, etc, both work and personal) are inaccessible. Also, fan will not stop running (and this is true even when there is no user signed in, ie, no CPU-intensive programs running). Programs that worked in SL no longer work with ML (iWeb, etc).
5. Have been in contact with Apple numerous times, and finally got a senior tech to work with me via phone. I had a SL disk borrowed from a friend (the 27-inch was a replacement for original iMac that was defective and never received any install disks with new iMac Jan 2010). Per instructions from Apple tech, backed up iMac, then tried to reinstall with SL disk. When the progress wheel only kept spinning, he said that the disk I was using must be incompatible and I waited for a replacement SL install disk to be mailed to me.
6. Called back when I got the new SL disk, and then we tried it again. When the progress did the same thing, ie just spinning, Apple tech said that I must have a hardware problem and he instructed me to make another appoitment with the Genius bar. I did that and am supposed to take it in tonight.
7. Apple tech said it must be a hardware problem, that the super drive would not read the install disk, BUT, the super drive (actually both of them, one inside the machine, one external super drive purchased separately) has no problems reading audio CDs. It is ONLY the SL reinstall disk.
That, along with the continually running fans that have also been deemed by Apple tech to be bad hardware (which were both fine before the upgrade to ML) make me think that it is the ML software that does not work properly with this late 2009 iMac. It was designed for SL, not ML.
I suspect that if the hard drive on the iMac is completely wiped clean and SL then reinstalled with the disk that was mailed to me, this would put my machine back in order with SL as the OS.
I'd like to try that BEFORE I take this iMac back to the Apple Store. I have the back up from July (before ML was put on as the OS) and that's what I'd like to put back on. I can more easily save jpegs that were savde after ML was put on as the OS than I can save everything (one by one) that was on this iMac from Jan 2010 till July 2013.
Is there anyone who can give me a yes or no, whether this would work or not? Wipe it all out, start fresh with a new SL installation and back up from that July 2013 backup?

Yes it is. That is why you got a set of reinstal disc with your Mac. For just this purpose.
But if you have a 2009 model it might of come with Leopard. But you should still be able to use that reinstall disc or the retain Snow Leopard DVD you used to upgrade to SL to restore your Mac from a Time Machine backup.
First you need to boot the system from either the original reinstall DVD or the retail SL DVD and use Disk Utility to Repartition the drive as One Partition. you MUST do that to get rid of the Mt Lion Recovery HD partition. Once that is done there should be an option to Restaore your Mac from a TM backup. Have the backup drive connected before you start the system from the Reinstall DVD, either of them whichever you chose.

I just bought a new Nano. It says I need to uninstall and reinstall iTunes. If I uninstall iTunes, will it wipe out all the music I've already downloaded on my computer?

I just bought a new Nano. it says I need to uninstall and reinstall iTunes. If I uninstall iTunes will it wipe out all of the music I have already downloaded on my computer?

No. Back it up anyway.
(73635)

HT1391 I have a new computer and want to sync my iPhone. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say to wipe out my phone and sync?

I have a new computer and want to sync my iPhone/iTunes. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say yes to wipe out my phone and sync?

See Recover your iTunes library from your iPod or iOS device.
tt2

I have 4 devices on an iTunes whose computer hard drive is dead. How do I get my devices on a new iTunes on a different computer and not wipe out my contents?

I have 4 devices (iPhone 3GS, iPhone 4s, iPad2, Mini iPad) on an iTunes whose computer hard drive is dead. How do I get my devices on a new iTunes on a different computer and not wipe out my contents?

This should be of great help to you.
https://discussions.apple.com/docs/DOC-3991
Or this one.
https://discussions.apple.com/docs/DOC-3141

I just had to install a new hard drive, windows 7,itunes and outlooks 2010 on laptop and want to import contacts, calendars and photos. it seems sync wants to wipe out my phone with whats on the computer unidirectionally. whats the fix?

Hi guys newbie here. My HP laptop crashed and i had to install a new hard drive, windows 7, outlook, itunes, etc. i need to get my contacts, calendars and photos off the phone and into Outlook and My Pictures. Syncing seems unidirectional PC -> iphone and i think wants to wipe out the iphone 4s with whats on the laptop - which is nothing. Need help to do this right...

-Me again - it also won't upload the few new pictures I have on the computer onto the iPad without deleting all the photos that are already there....

I'd like to wipe out my current LR of all photos and re upload new files. How do I go about this?

I'd like to wipe out my current LR of all photos and re upload new files. How do I go about this?

Option 1. Create a new catalog.
Option 2. Select all images, hit the delete key and choose Remove. Then select Import.

Wipe out

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