Wipe phone before trade in

how doI wipe iphone 4 before trade in

Before selling or giving away an iOS Device...
If desired, move photos/videos off the Camera Roll: http://support.apple.com/kb/HT4083
If desired, backup the device to iTunes or iCloud: http://support.apple.com/kb/ht1766
Then, on the device...
Settings > Messages > iMessage > Off
Settings > FaceTime > Off
Settings > iCloud > (scroll down) Delete Accout (this only unregisters and deletes it off the device)
Settings > iTunes & App stores.  Tap the AppleID and sign out.
Settings > General > Reset > Erase All Content and Settings
Unregister your device at https://supportprofile.apple.com
More Info... http://support.apple.com/kb/HT5661

Similar Messages

  • HT201472 can you guys please help me find my ipod because i lost it a week ago and i cant find it i've been trying really hard to find it but i cant cause i didn't set up find my phone before i lost it so my question is can you help me someway here my

    can you guys please help me find my iPod because i lost it a week ago and i cant find it I've been trying really hard to find it but i cant cause i didn't set up find my phone before i lost it so my question is can you help me someway  or somehow because my iPod i love it i would always take pictures with my friends and i have all my memories in it so i don't know where it is for all i know it could be on the street getting ready to get ran over because the last time i ever saw it was on last Sunday when i went to my cousins house when we were leaving i grabbed something to eat then i sat at the table then i left but i swear i had it in my pocket when i left but i didn't so i asked my cousin if he could look for it and he said sure so he started looking for it but didn't find anything and so i lost it sense and i asked my dad if i could get a new one and he said in a couple of years but i want that iPod back it has all my memories in it it's really special to me and i'm really desperate so please help me someway somehow anyway just help me please i don't know what else to do but beg for someone to help me because I've tried looking for it in my car in my room in my coats and nothing i tried looking for it on the website find my iPhone/iPod/iPad and it didn't help so please help me i beg of you if you are reading this and don't care you really are heartless because a little 12 year old girl can't find the most precious thing she got from her father 1 year ago and if you are reading this and you have a heart please help me find it if you do want to help me find it****
    <Personal Information Edited by Host>

    You are not addressing Apple here. We are all just users like yourself
    lost/stolen                                     
    No app on the iOS device is required.                           
    - If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
    - You can also wipe/erase the iOS device and have the device play a sound via iCloud.
    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
    - There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I have updated my iPhone 3s to the latest software. I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download as the phone says I don't have any music or apps available. Help!

    I have updated my iPhone 3Gs to the latest software in an attempt to iron out a problem with a new telephone network provider (Tmobile). I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download from iTunes as the phone says I don't have any music or apps available to re-download although it all shows up on my Mac. The music and app content cannot be restored when I try to restore the phone from the back up I madeon my Mac. Help!

    Working on that now.  I'm just getting frustrated that everytime I run updates for the phone I end up with tech problems that I have to spend time solving as opposed to updates that actually improve my usage.  Now I will once again get to spend hours reloading my phone all for updates that didn't affect my usage in the first place.

  • I tried to update my iPhone 4S but I nowkeep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do??

    I tried to update my iPhone 4S but I now keep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do?? Somone please help, i'm freaking out over here!

    Anything that was on the phone is already gone. You have no choice but to restore. If you were backing up and syncing the phone on a regular basis, you should be able to restore your backup with minimal data loss.

  • I dropped my phone in water.  Now iTunes says it needs to be restored.  How do I get my original pictures off of the phone before restoring the phone and losing all of my information?

    I dropped my iPhone 3G in water and it immediatley turned off.  One day later, it turns on again but it tells me to connect to iTunes.  iTunes says that I need to restore my iPhone to the factory settings in order for it to work again.
    I want to get all of the pictures off of my phone (if it's not too late), but I'm not sure how to do it.  The only option iTunes gives me is to restore the phone.  My computer doesn't even detect the phone as being connected to my computer so I cannot view the pics that way.
    Can anybody help me figure out how to get the pictures off of my phone before restoring it?
    Thanks in advance.

    http://www.tansee.com/download.html for PC users
    http://www.copytrans.net/copytransphoto.php (PC users)
    Also you could try this:
    Following are Steps to Transfer Photos from iPhone to MAC:
    1). Attach your iPhone to Mac
    2). Open up Preview
    3). Click File menu and from there select “Import from iPhone…”
    4). Select the photos you would like to transfer and click import, Select “Import All” in case you want to have all the photos in computer.
    5). For confirmation sake go to ~/Pictures/ folder, picture copied from iPhone should be there.
    If you have a windows PC then follow below given procedure to Transfer Photos from iPhone to PC.
    You can accomplish this just using Windows Explorer, but there are two different methods. And here you go with the first one.
    1). Plug your iPhone into your computer without iTunes running.
    2). Now pop-up will appear asking what you would like to do with iPhone.
    3). Click on “View Content”
    4). Locate your photos.
    5). Copy the same and paste it at desired location on your computer.
    Another method for Mac users is "Image Capture" which is already installed on your mac, I will look for other applications for mac users, hope this helps!

  • I have lost my iphone and did not have Find me set up. Is there any way that Apple or anyone can track the last location of my phone before it turned off?

    I have lost my Iphone last week. I know this has been a while, but I am desperate. I have talked to At&t and there is no way they could track my phone with it turned off. So I was wondering if there's any way that we can check the last location of the phone before it died? And also, if there's any way we can ping the phone in case it was stolen and was turned on? I hope to read ur responses soon. Thank you.

    If you did not setup Find My Phone, I'm afraid yo're out of luck. There is no practical way to track your phone.

  • HT4859 The guy at the verizon store programmed my phone before I got the chance to restore my apps, etc. from icloud- therefore i did not get to go through the setup assistant..  How do i get my apps and app data back on my phone w/o having to go through

    The guy at the verizon store programmed my phone before I got the chance to restore my apps, etc. from icloud- therefore i did not get to go through the setup assistant..  How do i get my apps and app data back on my phone w/o having to go through and re-

    To restore from an iCloud backup you have to erase the phone and start over.  To do this, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup assistant again and when given the option, choose Restore from iCloud Backup.  There is no other way to do this.
    Be sure you phone is connected to wifi and your charger as this is likely to take some time to finish.

  • I want to backup my phone before upgrading to ios5 but I get an error message itunes could not back up the iphone because a session could not be started with the iphone. Please help me..

    I want to backup my phone before upgrading to ios5 but I get an error message: itunes could not back up the iphone because a session could not be started with the iphone. I want to go to ios5, but I do not want to lose everything. I've gone to my device under preferences and I have no backup currently.
    I have a Verizon Iphone 4 and a PC.
    Please help me..

    Hi Judy,
    Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
    Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
    VBR,
    ray

  • HT5569 I have just brought home my new iphone and realised that I don't know how to phone with it. Always had a very basic phone before. Help anyone!

    I have just brought home my new IPhone 5 and realised I don't know how to use it as a phone. I have been used to a very simple phone before this!

    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • Order phone before my upgrade?

    My upgrade is available on November 18. I want the iPhone 6 64gb in space grey, and it says it should ship by Nov 21. Is there a way to order the phone before my upgrade is available, but still pay the upgrade price since I won't have it until after my upgrade, to make sure that I have it asap? My current phone is broken and I decided to wait for my upgrade so I could get the 6. Baiscally, I want to order it before my upgrade to make sure it still ships on the 21st and doesn't get pushed back further.

        I am sorry to hear about your current device, bwolve. Do you have an alternate device to activate?  Orders now for the iPhone 6 64GB Space Grey are shipping by 11/21 and you can choose overnight shipping option. This date is subject to change so can't be guaranteed your order would ship by that time.
    Sincerely,
    YaleK_VZW
    Follow us on Twitter @VZWsupprt

  • Do I have to activate my new phone before I can set it up,ie apps, contacts, emails, etc.?

    Do I have to activate my new phone before I can set it up,ie apps, contacts, emails, etc.?

    Not necessarily. You can remove the SIM card from the phone and set it up via wifi only first and then go the your MyVerizon account online and activate the phone.

  • Hi Please could you tell me if i am able to retrieve photos that i have lost on my iphone due to apple asking me to restore my phone before it would update any apps - thanks

    Hi Please could you tell me if i am able to retrieve photos that i have lost on my iphone due to apple asking me to restore my phone before it would update any apps - thanks

    I need a new account because one day while trying to buy an app my Apple Id randomly said my password was incorrect after I typed my password in right. I tried thousands of times, and no hope. I couldnt reset the password because I had forgotten its password. I tried other things but they failed. So I did this iCloud change address thing and it kept my Apple ID's data, but change the email and I set a new password. Then all my data goes to iCloud and I still can't buy apps as of the security questions which I forgot.... I tried to reset but instead of giving me a form for it, they just told me what to do when I get the email (even when I still have a rescue address which is the email I used for Apple ID) so I just want a fresh start, to tranfer the money over and get the stupid bug sorted...

  • How do you regulate the number of emails that are kept on your phone before they are deleted?

    HOW DO YOU CHANGE THE NUMBER OF EMAILS THAT ARE KEPT ON YOUR PHONE BEFORE YOU DELETE THEM?

    Your carrier sets this by time, not the number of "rings" since different ring tones take different times/ring.  The typical setting is 30 seconds, sometimes up to 40 seconds.  Contact your carrier to shorten it.

  • How to turn off "Find my iPhone" for broken phone before passing it to repair services?

    My wife's iPhone 5 is broken (water damage) and would not even switch on.  We have an insurance, so it is going to be repaired.  However, the repair agency advised us that we have to turn off the "Find my iPhone" function for this phone before we pass it to them for repair.
    The problem is that the phone does not turn on at all, so there is no way to turn the feature off directly from the phone.  It was possible to remove it from iCloud, but from what I understand it still does not switch "Find my iPhone" off.
    Repair agency told us that we have to delete the Apple ID profile completely in order to make the phone repair-able.  Is that correct?  Is there no other way?  I am afraid that if we delete the Apple ID profile, then all the purchased apps will not be accessible any more.  Also this ID is in use by other devices (Mac Mini, iPad) so that's not exactly the ideal situation.
    Please advise.
    Thank you.

    I do suspect that they will not be really repairing.  However, I was told what I was told, and I just would not like to end up in situation when an iPhone gets comletely locked if they manage to fix it somehow but then it would lock-out because I did not remove it from "Find my iPhone".
    I could remove the phone from the account already (as the page you refer to suggests).  Will that be sufficient?  Erasing it is not possible because it is switched off.

  • I backed up my phone before i went on vacation. I dropped my phone in a pool and now it doesn't work, is there any way that i can get the pictures that I took on vacation off of the phone?

    I backed up my phone before i went on vacation. I dropped my phone in a pool and now it doesn't work, is there any way that i can get the pictures that I took on vacation off of the phone?

    IF you had icloud backups and Camera Roll turned on in Settings on the wet phone, then you can restore that backup to an iOS device, but not a computer.
    http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
    Once you get a replacement phone...
    Go to Settings>General>Reset and tap Erase All Content and Settings.  This will erase your device.  Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
    This link gives another overview of backup and restore:
    http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US

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