Wiped computer and reinstalled iTunes but now jams up
I have a Windows XP computer running Media Centre Edition on Service Pack 3. It had the latest version of iTunes running my iPod with no problems but then the computer got a lot of viruses so I wiped the hard drive. After reinstalling the SAME version of XP and reinstalling the latest version of iTunes, it seemed to jam up everytime I open up the program. The install went through fine but when you double click to open the program it says there is a DEP erro (Data Execution Prevention I think?) and then it would come up witht he famous Windows message: "iTunes has encountered a problem and needs to close bla bla bla". A friend suggested uninstalling and then installing an older version of iTunes. So I uninstalled v10.??, and all the other Apple software including Bonjour and Quicktime, then restarted and downlaoded iTunes 9.2.1, installed that and no longer got the DEP error but still getting the "iTunes has encountered a problem and needs to close bla bla bla". So uninstalled everything again, restarted and went back to version 8.something and still getting the "iTunes has encountered a problem and needs to close bla bla bla". What can I do?! Is there something in the registry from when I first installed v10, which needs deleting in order to run an odler version?
Cheers. G
In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store
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Error 1611
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