Wiped hard drive at apple store and now need to reinstall programs (Photoshop) I should be able to do this without purchasing the program again??

My computer was turning on, but never getting past a gray loading screen. I took it to an apple store and they ended up having to wipe my hard drive clean. I now want to reinstall photoshop and microsoft office, which are programs I had purchased and had on my computer previously, and I'm thinking there should be some way to do so without having to purchase those programs again?

Yes. Download the current trial and make it permanent with your serial number:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997

Similar Messages

I had to wipe my computer as well as Windows due to a virus. I installed Ubuntu and now need to re-install photoshop CS6. How do I do this?

I had to wipe my computer as well as Windows due to a virus. I installed Ubuntu and now need to re-install photoshop CS6. How do I do this?
Desperately need Photoshop back so any information would help.
Thanks
Sam

Photoshop doesn't run on linux unless you use Wine or a virtual windows install
WineHQ - Adobe Photoshop CS6 (13.0)
Ubuntu is a linux based operating system (distro)

So I've changed my hard drive for an ssd and now I've been told to enable trim now I've got the apple cover will they show me how to enable it with out some program of the internet ?

so I've changed my hard drive for an ssd and now I've been told to enable trim ? now I've got the apple cover will they show me how to enable it with out some program of the internet ?

Use an app called chameleon ssd optimizer.
I enabled trim with it after almost a year of having installed a Samsung 840 pro SSD and my read/write speeds almost quadrupled.
I would definite;y advise using it even though Samsung SSD's come with there own garbage disposal.
Hope that helps.

I just replaced my hard drive on my imac and now when i turn the computer on the fan is running and slowly gets louder and louder. how do i turn it off?

I just replace my hard drive on my imac and now when i turn the computer on the fan starts running and keeps getting louder. How do i turn it off?
thanks.

If your machine was made after 2009 you probably installed th wrong HD. Beginning in 2009 Apple began using HD's that had an integrated fan sensor. If you did not use one of these drives then that is the problem. You should contact OWC (www.macsales.com) or visit your local AASP and they will help you select the correct HD to use.

I had my macbook pro system restored at an apple store and now my itunes can't recognize my iPhone. What should I do?

I had my macbook pro system restored at an apple store and now my itunes can't recognize my iPhone. What should I do?

Try these: iPhone, iPad, or iPod touch: Device not recognized in iTunes for Mac OS X, http://support.apple.com/kb/TS1591

My hard drive died last week, and I needed to install a new one. Previously, I was able to save a .doc with text and inserted photo to .pdf and then to .jpg. Now I can get the .pdf but can't determine what to do to convert to .jpg. Does anyone know ?

My hard drive died last week, and I needed to install a new one. Previously, I was able to save a .doc with text and inserted photo to .pdf and then to .jpg. Now I can get the .pdf but can't determine what to do to convert to .jpg. Does anyone know ?

Rather than do that, which means starting over from scratch, losing all your edits, organisation and so on, why not simply use iPhoto Library Manager to revert the Library to the older version? Easier, less destructive.
The instructions on that are here
If you really want to start over: you can access the Originals folder simply by going to your Pictures Folder and finding the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.

My mom has a brand new Macbook Pro which was set up at the Apple store and now she cannot get it to accept her login. What can she do?

My mom has a brand new Macbook Pro which was set up at the Apple Store and now she cannot get it to accept her log in info. What should she do next?

Thank you sig--it seems in talking to her on the phone that she was not giving me the info correctly and she couldn't get into her bank account, NOT the computer. The computer is fine she was just frustrated with the bank's system and feeling alone with no help handy...
I appreciate your reply. Thank you.

If I were to drag and drop files from an OSX 9 onto an external hard drive (1 TB), assuming there is still plenty of space left, will I be able to use this same external hard drive to back up my iMac (Mountain Lion)?

If I were to drag and drop files from an OSX 9 onto an external hard drive (1 TB), assuming there is still plenty of space left, will I be able to use this same external hard drive to back up my iMac (Mountain Lion)? And would it ask me if I want to initialize (thus erasing it) or eject the hard drive like the OSX 9 did?

I was trying to follow this thread because I was curious about the OS 9 installation - until I realized you have another thread going about the very same subject, albeit with a different subject line.
FWIW: it is best not to double post - things get far too confusing after a while.
@ Kappy (in case you hadn't seen the other one):
https://discussions.apple.com/thread/5054178?tstart=0

I paid for the movie " mud" from apple store but now it says download error. What should I do?

I paid for the movie " mud" from apple store but now it says download error. What should I do?

You'll have to appeal to Apple and explain what happened: https://expresslane.apple.com/GetproductgroupList.action is a place to start.

I am about to replace my hard drive with Apple. Do I need to format my existing drive to clear my data?

I am about to replace my hard drive with Apple. Do I need to format my existing drive to clear my data?

In my view, definitely. Make sure you have reliable and tested backup of all your important data by way of TIme Machine or a clone (preferably both) so that you can restore once the drive is replaced and then erase the internal drive.

I've just replaced my computer and now need to reinstall Dreamweaver. I can't for the life of me find anywhere on Adobe's site to download it again. What steps do I take to download and reinstall software that I pay for monthly?

I've just replaced my computer and now need to reinstall Dreamweaver. I can't for the life of me find anywhere on Adobe's site to download it again. What steps do I take to download and reinstall software that I pay for monthly?

Download/install the desktop application, sign in, install the subscription application(s).
Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Activation & deactivation help
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

Uninstalled Acrobat Pro (part of CS 5.5 Design Standard) and now need to reinstall. How??

I am so confused. I have CS 5.5 Design Standard running on a Windows 7 computer. I have the serial number. The problem is, I stupidly uninstalled Acrobat Pro and now need to reinstall it. What do I do? I downloaded Acrobat Pro X from the download link on the Adobe site but it won't take my serial number. I am guessing because the serial number pertains to the entire Creative Suite, not just Acrobat.
Please help. Thanks!

Correct. You need to use the full suite installer.
Mylenium

My computer had to be wiped clean and I had to reinstall my Photoshop Elements 5. I keep getting this message: The Adobe Updater could not be started. Please reinstall the application and components.

My computer had to be wiped clean and I had to reinstall my Photoshop Elements 5. I keep getting this message: The Adobe Updater could not be started. Please reinstall the application and components.
I need to take care of this. I have reinstalled it 3 times and still get the same message.
Any suggestions?

Firefox is trying to update but it can't because Firefox is running
Open the task manager with Ctrl + Alt + delete. Click on the Processes tab and find firefox.exe. Click End process

TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I plugged in iPhone 5 charger to my MacBook Pro and it immediately shut down and I can't get it restarted. Any ideas how to do this without removing the battery?

I plugged in iPhone 5 charger to my MacBook Pro and it immediately shut down and I can't get it restarted. Any ideas how to do this without removing the battery?

If you have your MBP charger, try a SMC reset:
http://support.apple.com/en-us/HT201295
If no success, make an appointment at an Apple store genius bar.
Ciao.

Wiped hard drive at apple store and now need to reinstall programs (Photoshop) I should be able to do this without purchasing the program again??

Similar Messages

Maybe you are looking for