Wiping you hard drive clean!
I have a 4 year old macbook pro with mountain lion on it. I wish to reset my hard drive and i read that in order to wipe you hard drive clean you need to put the installation cd that came with the laptop. So my question is, will i lose mountain lion in the process and have my macbook pro set back to Leopard??
Yes but you can reinstall it from the Mac App Store for free after you wipe the drive reinstall Leopard and Snow Leopard, or just use the Snow Leopard disc to first reinstall Snow Leopard (Leaving Leopard out of the mix) then uipdate that from Software Update to 10.6.8 and then go to the MAS and redownload Mt Lion.
Similar Messages
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Do I need to deauthorize a computer if I have wiped the hard drive clean before I sell it?
I am going to sell my computer. I forgot to deauthorize it in itunes. I have already wiped my hard drive clean. Do I need to still deauthorize this computer and how can it be done?
Once the drive has been wiped, the only way to deauthorize is to Deauthorize All from any computer with iTunes installed.
If the intent was to deauthorize the comptuer, that needed to be done prior to wiping the computer. -
My eMac won't update to 10.5.8 from 10.3.5 after I wiped the hard drive clean
I was wiping the hard drive of my eMac that at the time HAD a good running copy of OS X 10.5.8 on it. Now obviously I did not want to reinstall from a back up because I'm donating the eMac to a non-profit and wanted no data from me, the previous owner, on it..
I do have the original discs, but they only install OS X 10.3.5 on the eMac. When I tried to update the OS to 10.5.8, where I had it running before wiping, I got a message that the "Bill of materials was not included for this package" (or something to that effect), so the eMac would not allow me to update the OS with the newly downloaded software.
Now what?Thank you both so very much! I have found my Leopard DVD and am installing it as I write this on a different computer. The missing link, no doubt. I presume that after I install the 10.5 Leopard, I can then add the update that sits on my desktop now?
Again, thank you so much. -
Bought CS3 about 7 years ago under an email address that's been closed for many years and I lost the serial number from that old CS3 and now after doing a clean wipe of my hard drive after some computer glitches, I can no longer install CS5 upgrade as I cannot produce the CS3 serial number. No monkey business, I've been using CS5 since 2011 when I bought it directly from Adobe. What are my options?
Is it possible for you to log in to your OLD Adobe account using that email address to check your history?
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
If not, you MAY be able to have an employee look up the information linked to that old email address
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If that doesn't work, you are going to have to buy new... either a subscription or Creative Suite 6 -
Is there any way to completely wipe my hard drive clean without losing the basic operating system
is there any way to completely wipe my hard drive clean without losing my operating system
Stellar Wipe Mac is a wiping software that wiper a hard drive beyond the scope of recovery. You can select from the software which drive to wipe leaving the OS X intact. Else, if the drive is a single partition then no software will be able to wipe without wiping the OS X. So be careful.
More Info on Disk Wipe Mac - http://www.stellarinfo.com/data-safety-eraser/wipe-mac/file-eraser-mac.php -
I recently had to have my computer hard drive "cleaned." While this was going on, I broke my SG3, and now own an SG4.
I also changed servers for the internet. When I tried to plug in my SG4, after not being on iTunes for some time, all my data was erased.
No every time I try and do ANYTHING, it asks for my PW.....which is ALWAYS WRONG.....though I've reset it over and over and over.
I want my data back (contacts, pics, etc.). But I can't even maneuver around iTunes any more.
How in the **** do I get someone from iTunes to give me assisstance for the myriad of problems for which I am encountering. This is a CLUSTERF.....
HELP!There is no such thing as an "SG3" or "SG4". Did you possibly mean a 3GS and iPhone4?
It has always been very basic to ensure that a backup exists of your media and other important files. Computers fail, hard drives crashes... things happen. Do you not have a backup? The iPhone, like all iDevices is NOT a backup of your media, but rather a mirror of the content in the iTunes library on your computer.
If your contacts, pics, etc are not on your computer, no backups of the iPhone exist, and they are not on the phone, they are gone.
No one can magically make them re-appear. -
Computer is balky random freezes across apps. Two hard drive cleans later (their scan reveals no hard drive problems) photo shop won't work at all, magic touch mouse inoperable and their diagnoses is corrupted data? Anybody heard of this?
Well, yes, data does get corrupted sometimes.
The trick is finding what data.
By 'cleaned' are you therefor meaning that the drive has been erased and the system re-installed?
Because that's the quickest way to deal with such a situation.
Back up the system first of course,
Add back 3rd party apps one at a time in case one of them is causing the problem. -
My PC recently got a virus and wiped the hard drive. I used itunes for my ipod. I would like to know if the music i had on itunes is stored on my computer or on the net? So in other words can i still access my itunes from a different computer?
Your purchased music is availble for download again at no cost. If you have iTunes match service, you can download your matched music.
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Wipe hard drive clean as part of maintenance?
A friend recommended that I completely wipe my hard drive clean and reinstall the OS and all programs from scratch as a way to maintain a smooth running machine. My MacBook Pro is 2007 and gets used pretty hard. I regularly move files to an external HD in order to keep space free for operation. It sometimes gets sluggish but i assume that's a symptom of running too many heavy programs at once (I sometimes run Windows on VM Ware while using Photoshop and/or Illustrator with the usual iTunes and a web browser).
Is this a necessary or advisable form of maintenance?
thanks in advance for advice!No. That is not maintenance. This is maintenance:
Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. TechTool Pro provides additional repair options including file repair and recovery, system diagnostics, and disk defragmentation. TechTool Pro 4.5.1 or higher are Intel Mac compatible; Drive Genius is similar to TechTool Pro in terms of the various repair services provided. Versions 1.5.1 or later are Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts had been significantly reduced in Tiger and Leopard. These utilities have limited or no functionality with Snow Leopard and should not be installed.
OS X automatically defrags files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems.
I would also recommend downloading the shareware utility TinkerTool System that you can use for periodic maintenance such as removing old logfiles and archives, clearing caches, etc. Other utilities are also available such as Onyx, Leopard Cache Cleaner, CockTail, and Xupport, for example.
For emergency repairs install the freeware utility Applejack (not compatible with Snow Leopard.) If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the commandline. Note that AppleJack 1.5 is required for Leopard. AppleJack is not compatible with Snow Leopard.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Retrospect Desktop (Commercial - not yet universal binary)
2. Synchronize! Pro X (Commercial)
3. Synk (Backup, Standard, or Pro)
4. Deja Vu (Shareware)
5. Carbon Copy Cloner (Donationware)
6. SuperDuper! (Commercial)
7. Intego Personal Backup (Commercial)
8. Data Backup (Commercial)
9. SilverKeeper 2.0 (Freeware)
10. MimMac (Commercial)
11. Tri-Backup (Commercial)
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at www.versiontracker.com and www.macupdate.com.
Find a friend who actually knows what he/she is talking about. -
Wipe my hard drive clean except for the OS whats the best way?
I need to wipe my hard drive clean except for the OS whats the best way?
From Kappy (note: with this method, you will need to update to the present OS version using the appropriate Combo Update from Apple Downloads.)
Boot from the OS X Installer Disc One that came with the computer. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities (Installer menu if using Panther or Jaguar) menu. After DU loads select the startup volume from the left side list then click on the Erase tab. Set the format type to Mac OS Extended (Journaled) then click on the Options button. Select the one pass Zero Data option and click on the OK button. Then click on the Erase button.
Note: You can skip the Zero Data option if you are not concerned about removing sensitive personal data from the hard drive. If you choose to skip this part of the process then it is possible for others to recover data from the hard drive. The Zero Data procedure will prevent others from getting access to your personal information.
This process will take 30 minutes to several hours depending upon the size of the hard drive. After formatting has completed quit DU and return to the installer. Now complete the OS X installation. At the completion of the installation do not restart the computer. Instead just shut it off. The next user will be presented with the Setup Assistant when they turn on the computer just as it would if new out of the box.
https://discussions.apple.com/message/12364050?messageID=12364050#12364050 -
How do I wipe my hard drive clean so I can sell my iMac G3?
I have an iMac G3 (model #5521) with OS 9 and need to know how to wipe the hard drive clean so I can safely sell it. I tried following the advice someone gave to an earlier post, but was unable to find the security screen for the Zero All Data option or even Disk Utility on the Installer menu for that matter. I have these discs: Software Install, Software Restore and Apple Hardware Test. If someone would be so kind as to walk me through the process step by step, I would greatly appreciate it. I know very little about Apple computers.
You need to boot to the Software Install CD-ROM that came with the iMac. To do so boot the computer off the CD-ROM by holding down the C key. Once it boots up open the Utilities folder displayed in the open CD-ROM window. Open Drive Setup. Open the Functions menu. Select the option labeled Options. In that window select the Zero All Data option checkbox. Open the initialization menu. Select initialization options. You want to make sure the iMac formats its hard drive in HFS+ or Mac OS Extended. Once you've selected all the initialization options click the Initialize button. It will then format the hard drive & check it for bad sectors. Then reinstall the Mac OS. Then it should be ready to sell.
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I wiped my hard drive and I want to put my music from my iphone back on my computer, ie some music was not purchased from i tunes
johnjeangreen wrote:
I wiped my hard drive
but you did not make a backup before you did this?
See this -> Recovering your iTunes library from your iPod or iOS device -
Can I install Mac OS X 10.5 on a Powerbook G4 already running Mac OS X 10.6? I lost my disc of 10.6 and can only find my 10.5 disc as I'm selling my MacBook, and wiping the hard drive for a complete reset.
A PowerBook G4 can't run Snow Leopard OS 10.6, however, it can run Leopard OS 10.5. But you must use a retail (black) Leopard install DVD.
What does the selling of your MacBook have to do with installing Leopard on your PowerBook?
Cheers, Tom -
I had my hard drive cleaned and cannot install cs6 master collection from disk. I am getting error message failed to initialize. please download adobe advisor support. I am using a pc and have windows 8. Please help.
start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html -
Purchase Adobe Acrobat XI, had to wipe hard drive clean & start over, need to reload it..Can u Help ?
Hi greg v.p44270855,
We would love to help. What part are you having trouble with? For starters, please make sure that you're logged in as an administrator, and temporarily disable any antivirus software. If you don't have the Acrobat installer, you can download Acrobat from http://www.adobe.com/products/acrobat.html.
If you're running into a particular problem with the installation, please provide some specifics about the problem (error messages, operating system and version, and so so).
Best,
Sara
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