Wiping your computer problems
I wanted to sell my old mac so I started to wipe my computer and delete all my files. During the process It froze so I shut it down and rebooted. When i turned it back on it wouldn't start and it kept flashing a grey apple sign, a folder and a circle with a line through it. Anyone know what's wrong or how to get it to turn back on? Help please!
Your hard drive may have died. In any event you will need to try repartitioning and reformatting it. If you can't do that or the drive fails to appear in Disk Utility, then it needs to be replaced.
Drive Partition and Format
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.
Similar Messages
-
How to access old files after wiping your computer and putting the files back on via time machine
I had recently wiped my computer because it was running to slow. After doing so i put my backup of my computer back on via time machine. However when i try to acces those files i cant find it in the finder. However it still takes up space on my computer and lists it as other now i cant deete any files to free up space on my computer please help!
Try using disk utility on the hard drive to repair the permissions.
-
Mid 2010 Macbook Pro "Your Computer was restarted because of a problem"
Hi guys,
Ever since I upgraded to Mountain Lion my Mid 2010 Macbook Pro has been randomly restarting itself and showing a grey sceen with the text "Your computer was restarted because of a problem."
I've googled and read all sorts of things saying remove everything from Login Items, it still happens. Everything I've tried has done nothing. Just in case it helps, here is my latest kernel panic log from Console:
Wed Jan 16 20:23:26 2013
panic(cpu 2 caller 0xffffff7f8c16bb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80aade1000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address
0xffffff8081a8b260 : 0xffffff800ba1d626
0xffffff8081a8b2d0 : 0xffffff7f8c16bb25
0xffffff8081a8b360 : 0xffffff7f8c2654b3
0xffffff8081a8b3c0 : 0xffffff7f8c265527
0xffffff8081a8b430 : 0xffffff7f8c57a853
0xffffff8081a8b570 : 0xffffff7f8c28b659
0xffffff8081a8b5a0 : 0xffffff7f8c1758da
0xffffff8081a8b650 : 0xffffff7f8c170fac
0xffffff8081a8b840 : 0xffffff7f8c172ade
0xffffff8081a8b920 : 0xffffff7f8d1d9ad5
0xffffff8081a8b960 : 0xffffff7f8d1ef507
0xffffff8081a8b980 : 0xffffff7f8d20e353
0xffffff8081a8b9c0 : 0xffffff7f8d20e3b1
0xffffff8081a8ba00 : 0xffffff7f8d1f4c43
0xffffff8081a8ba50 : 0xffffff7f8d1af0fc
0xffffff8081a8bae0 : 0xffffff7f8d1aaefa
0xffffff8081a8bb10 : 0xffffff7f8d1a8aab
0xffffff8081a8bb40 : 0xffffff800be650c3
0xffffff8081a8bbc0 : 0xffffff800be67153
0xffffff8081a8bc20 : 0xffffff800be64b8f
0xffffff8081a8bd70 : 0xffffff800ba981e1
0xffffff8081a8be80 : 0xffffff800ba20aed
0xffffff8081a8beb0 : 0xffffff800ba10448
0xffffff8081a8bf00 : 0xffffff800ba1961b
0xffffff8081a8bf70 : 0xffffff800baa5b16
0xffffff8081a8bfb0 : 0xffffff800baced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c104 000->0xffffff7f8c406fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8c0f0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8c0ad000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 c414000->0xffffff7f8c736fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c1 04000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8d190000 ->0xffffff7f8d252fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c1 04000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8c0f0000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8c0ad000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000b800000
Kernel text base: 0xffffff800ba00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 6221983549187
last loaded kext at 38470250641: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8da1b000, size 36864)
last unloaded kext at 216558598475: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8c9ea000, size 65536)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleMuxControl 3.2.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0It looks as if you may have the dreaded 'bad GPU' that shipped with some versions of the 2010 model. See - http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US.
Use the "Contact" Apple techs link and see if your model may be one affected. If it is, you'll qualify for a free logic board replacement from Apple.
Good luck,
Clinton -
Your computer restarted because of a problem
Hi there, my 15 inch mid 2010 macbook pro has a nasty habit of restarting at random times (typing a word document or playing a game) and starts with the dreaded "your computer restarted because of a problem".
I can't really make sense of the error reports but here at the two most recent incase someone can understand them.
Any help would be gratefully received!
Brian
Interval Since Last Panic Report: 82782 sec
Panics Since Last Report: 5
Anonymous UUID:
Sun Oct 27 10:49:46 2013
panic(cpu 3 caller 0xffffff7f88b35f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8082ec5000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff8081feaef0 : 0xffffff800681d636
0xffffff8081feaf60 : 0xffffff7f88b35f1a
0xffffff8081feb030 : 0xffffff7f86f7026c
0xffffff8081feb0f0 : 0xffffff7f870431f6
0xffffff8081feb130 : 0xffffff7f87043254
0xffffff8081feb1a0 : 0xffffff7f87308278
0xffffff8081feb2d0 : 0xffffff7f8706bad1
0xffffff8081feb2f0 : 0xffffff7f86f7703f
0xffffff8081feb3a0 : 0xffffff7f86f74ad6
0xffffff8081feb5a0 : 0xffffff7f86f763ff
0xffffff8081feb670 : 0xffffff7f87ff993e
0xffffff8081feb730 : 0xffffff7f88025028
0xffffff8081feb7b0 : 0xffffff7f8800c460
0xffffff8081feb810 : 0xffffff7f8800cd41
0xffffff8081feb860 : 0xffffff7f8800d1f3
0xffffff8081feb8d0 : 0xffffff7f8800da53
0xffffff8081feb910 : 0xffffff7f87fd8edf
0xffffff8081feba90 : 0xffffff7f88009f8f
0xffffff8081febb50 : 0xffffff7f87fd7978
0xffffff8081febba0 : 0xffffff8006c6f789
0xffffff8081febbc0 : 0xffffff8006c70d30
0xffffff8081febc20 : 0xffffff8006c6e74f
0xffffff8081febd70 : 0xffffff8006898c21
0xffffff8081febe80 : 0xffffff8006820b4d
0xffffff8081febeb0 : 0xffffff8006810448
0xffffff8081febf00 : 0xffffff800681961b
0xffffff8081febf70 : 0xffffff80068a6546
0xffffff8081febfb0 : 0xffffff80068cf473
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f88b28000->0xffffff7f88b3afff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f88b23000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f86e75000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f88b0f000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f86df3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f86efb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f86eb8000
com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f86f 0f000->0xffffff7f871b1fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f86e75000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f86efb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f86eb8000
com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7 f871bd000->0xffffff7f87490fff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f86f 0f000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f86e75000
com.apple.GeForce(8.1.6)[0E3D8776-A5B7-3D82-9BFD-9188170B358D]@0xffffff7f87fc50 00->0xffffff7f88092fff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f86f 0f000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f86efb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f86e75000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f86eb8000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12F37
Kernel version:
Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5
Kernel slide: 0x0000000006600000
Kernel text base: 0xffffff8006800000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 2986193190589
last loaded kext at 45874996242: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f888ba000, size 36864)
last unloaded kext at 136828840872: com.apple.driver.AppleUSBUHCI 621.4.0 (addr 0xffffff7f87818000, size 65536)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.13.12
com.apple.driver.AppleHDA 2.4.7fc2
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.GeForce 8.1.6
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleIntelHDGraphics 8.1.6
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleMikeyDriver 2.4.7fc2
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.driver.AppleIntelHDGraphicsFB 8.1.6
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.3.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleUSBHub 623.4.4
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.4.7fc2
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.nvidia.nv50hal 8.1.6
com.apple.NVDAResman 8.1.6
com.apple.kext.triggers 1.0
com.apple.driver.AppleHDAController 2.4.7fc2
com.apple.iokit.IOHDAFamily 2.4.7fc2
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.4.1d11
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 630.4.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
And this one:
Interval Since Last Panic Report: -8 sec
Panics Since Last Report: 1
Anonymous UUID:
Sun Oct 27 13:10:19 2013
panic(cpu 3 caller 0xffffff7f9cd35f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8097148000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff809672aef0 : 0xffffff801aa1d636
0xffffff809672af60 : 0xffffff7f9cd35f1a
0xffffff809672b030 : 0xffffff7f9b17026c
0xffffff809672b0f0 : 0xffffff7f9b2431f6
0xffffff809672b130 : 0xffffff7f9b243254
0xffffff809672b1a0 : 0xffffff7f9b508278
0xffffff809672b2d0 : 0xffffff7f9b26bad1
0xffffff809672b2f0 : 0xffffff7f9b17703f
0xffffff809672b3a0 : 0xffffff7f9b174ad6
0xffffff809672b5a0 : 0xffffff7f9b1763ff
0xffffff809672b670 : 0xffffff7f9c1f993e
0xffffff809672b730 : 0xffffff7f9c225028
0xffffff809672b7b0 : 0xffffff7f9c20c460
0xffffff809672b810 : 0xffffff7f9c20cd41
0xffffff809672b860 : 0xffffff7f9c20d1f3
0xffffff809672b8d0 : 0xffffff7f9c20da53
0xffffff809672b910 : 0xffffff7f9c1d8edf
0xffffff809672ba90 : 0xffffff7f9c209f8f
0xffffff809672bb50 : 0xffffff7f9c1d7978
0xffffff809672bba0 : 0xffffff801ae6f789
0xffffff809672bbc0 : 0xffffff801ae70d30
0xffffff809672bc20 : 0xffffff801ae6e74f
0xffffff809672bd70 : 0xffffff801aa98c21
0xffffff809672be80 : 0xffffff801aa20b4d
0xffffff809672beb0 : 0xffffff801aa10448
0xffffff809672bf00 : 0xffffff801aa1961b
0xffffff809672bf70 : 0xffffff801aaa6546
0xffffff809672bfb0 : 0xffffff801aacf473
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f9b1 0f000->0xffffff7f9b3b1fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f9b075000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f9b0fb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f9b0b8000
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f9cd28000->0xffffff7f9cd3afff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f9cd23000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f9b075000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f9cd0f000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f9aff3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f9b0fb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f9b0b8000
com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7 f9b3bd000->0xffffff7f9b690fff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f9b1 0f000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f9b075000
com.apple.GeForce(8.1.6)[0E3D8776-A5B7-3D82-9BFD-9188170B358D]@0xffffff7f9c1c50 00->0xffffff7f9c292fff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f9b1 0f000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Good Day!
Hope all is well. I may have a problem I'm not sure. While surfing the web, my computer crashed and wasn't restarting for 10 mins. Please help.
Thanks much!
Mik
Wed Jun 25 08:59:10 2014
panic(cpu 2 caller 0xffffff800ccb8945): Kernel trap at 0xffffff800cfe97b6, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000010783f7d2, CR3: 0x00000000221f6017, CR4: 0x00000000001606e0
RAX: 0xffffff800d2ecfb4, RBX: 0xffffff801f7331a0, RCX: 0x0000000000000006, RDX: 0xffffff801f669e38
RSP: 0xffffff80fce9bf60, RBP: 0xffffff80fce9bfb0, RSI: 0xffffff801ed99094, RDI: 0xffffff801f7331a0
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000206
R12: 0xffffff801ed99094, R13: 0xffffff800d260e28, R14: 0xffffff801f669df0, R15: 0xffffff801ed99090
RFL: 0x0000000000010246, RIP: 0xffffff800cfe97b6, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000010783f7d2, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80fce9bc00 : 0xffffff800cc1d636
0xffffff80fce9bc70 : 0xffffff800ccb8945
0xffffff80fce9be40 : 0xffffff800cccebfd
0xffffff80fce9be60 : 0xffffff800cfe97b6
0xffffff80fce9bfb0 : 0xffffff800cccf453
BSD process name corresponding to current thread: fseventsd
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x000000000ca00000
Kernel text base: 0xffffff800cc00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 19063949069
last loaded kext at 1518935293: com.apple.driver.AppleUSBTCButtons 237.1 (addr 0xffffff7f8e1d3000, size 20480)
loaded kexts:
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleSDXC 1.4.3
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBHub 635.4.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleUSBXHCI 635.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.7.7
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
I was told to update iTunes. I did and it failed. Then every time I tried to open iTunes I get the following message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." Then I get the following: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126)." I have uninstalled and installed iTunes a couple of times with no luck. I cannot even access iTunes support
Troubleshooting issues with iTunes for Windows updates - MSVCR80
-
iTunes wont install. It says "The program can't start because MediaAccessibility.dll is missing from your computer. Try reinstalling the program to fix this problem." I have uninstalled iTunes 5 times and reinstalled it, and nothing has worked. Help!!!!
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99683) -
After iTunes requested that I download latest version on PC it now will not open. 2 error messages appear. first: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. second: iTunes was not installed correctly please reinstall iTunes. Error 7 (Windows error 126). I have tried reinstalling a number of times and restarting computer but no luck.
This happened to me today as well post installing the latest version of itunes. I did a search on google for the error and came across a recommendation to :
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation. -
I'm trying to install windows 7 on my macbook pro. I went through the process of bootcamp telling it to install windows 7. Once the windows boot manager started an error message came up. The error message says " windows has encountered a problem communicating with a device connected to your computer. I don't have a usb connected to my computer. I am using windows 7 professional install disc. I can't figure out what i am doing wrong. The same message keeps coming up over and over. Am I doing something wrong or is it something else?
Well, shucks, i just spent almost 30 minutes trying to find your model user guide to explain it better, I guess they never got around to making it.....
I would just borrow another Windows disk and try installing it again and if it does it again then you might take it to an Apple Store and see if one of the "Genius' " can figure it out.
Make sure your internet is enabled and click on your blank desktop and at the top of your screen is a Help menu option, enter PRAM and it should give you a list of things relating to Pram. It may take a few seconds to list anything as it has to connect to Apples severs first. It should list the things you may have to fill back in when your done.
"P-ram" stores some common information that is used in the background, your date, time, startup disk, etc, that you don't have to re-fill when you restart, it's a little different for each computer. -
Your computer shut down because of a problem. Mac grey screen
Recently I have been having issues with my Mac.
The computer will freeze for no apparent reason and the screen goes ever so slightly blue, then crashes to grey screen - 'Your computer has shut down... blah blah blah' and then it restarts itself and i get a kernel panic (Below is the msot recent one).
At christmastime I installed extra RAM which could be a problem but I think the problem occurs when using Google Chrome. I have tried to switch to Safari for the time being to see if that eliminates the problem but I did use Chrome at some point today.
I believe that I lasted longer without the problem while I was using Safari.
Any help reading the panic log would be appreciated!
Cheers
As I was writing this (on Safari) the screen went completely black and restarted to the grey screen
Report:
Anonymous UUID: 54E61FB9-8E93-6428-45F2-05526730A5C1
Wed Jan 15 19:34:06 2014
panic(cpu 0 caller 0xffffff800e8dc19e): Kernel trap at 0xffffff800ecb937d, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff807e9633d4, CR3: 0x000000002250d000, CR4: 0x0000000000000660
RAX: 0xffffff802f88fb78, RBX: 0x0000000000000000, RCX: 0x0000000000001400, RDX: 0x0000000000000008
RSP: 0xffffff80be9633c0, RBP: 0xffffff80be9634b0, RSI: 0x0000000000000000, RDI: 0xffffff801f13c0c0
R8: 0x0000000000000096, R9: 0xffffff802f88fb00, R10: 0x0000000000000001, R11: 0xffffff801e0a0900
R12: 0xffffff802f88fb00, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000001400
RFL: 0x0000000000010246, RIP: 0xffffff800ecb937d, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff807e9633d4, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80be963050 : 0xffffff800e822f69
0xffffff80be9630d0 : 0xffffff800e8dc19e
0xffffff80be9632a0 : 0xffffff800e8f3606
0xffffff80be9632c0 : 0xffffff800ecb937d
0xffffff80be9634b0 : 0xffffff800ecb982e
0xffffff80be9634e0 : 0xffffff7f90342cea
0xffffff80be963660 : 0xffffff7f90342a03
0xffffff80be963670 : 0xffffff7f90307cd0
0xffffff80be963680 : 0xffffff7f90307d45
0xffffff80be963690 : 0xffffff7f902e9b11
0xffffff80be9636d0 : 0xffffff7f902ec085
0xffffff80be963700 : 0xffffff7f9033cb50
0xffffff80be963780 : 0xffffff7f90324cc0
0xffffff80be9637e0 : 0xffffff7f903255ba
0xffffff80be963830 : 0xffffff7f90325aa0
0xffffff80be9638a0 : 0xffffff7f903261a8
0xffffff80be9638e0 : 0xffffff7f902f31ca
0xffffff80be963a60 : 0xffffff7f90322b20
0xffffff80be963b20 : 0xffffff7f902f1cb9
0xffffff80be963b70 : 0xffffff800eccc226
0xffffff80be963b90 : 0xffffff800eccd821
0xffffff80be963bf0 : 0xffffff800eccb28f
0xffffff80be963d40 : 0xffffff800e8b6008
0xffffff80be963e50 : 0xffffff800e826bb1
0xffffff80be963e80 : 0xffffff800e8139b5
0xffffff80be963ef0 : 0xffffff800e81e003
0xffffff80be963f70 : 0xffffff800e8c921d
0xffffff80be963fb0 : 0xffffff800e8f3e26
Kernel Extensions in backtrace:
com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f9 02e0000->0xffffff7f903aafff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8eed2000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8f334000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8f17e000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8f344000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000e600000
Kernel text base: 0xffffff800e800000
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 5774181339652
last loaded kext at 789315214894: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7f90cb2000, size 335872)
last unloaded kext at 352614516015: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f90cb0000, size 57344)
loaded kexts:
com.regularrateandrhythm.driver.RowmoteIREmu 1.0
com.sophos.kext.sav 9.0.53
com.splashtop.driver.SRXFrameBufferConnector 1.6
com.splashtop.driver.SRXDisplayCard 1.6
com.Cycling74.driver.Soundflower 1.6.6
com.sophos.nke.swi 9.0.53
com.logmein.driver.LogMeInSoundDriver 1.0.2
com.globaldelight.driver.BoomDevice 1.1
com.apple.filesystems.smbfs 2.0.0
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.GeForceTesla 8.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Anonymous UUID: 54E61FB9-8E93-6428-45F2-05526730A5C1
Wed Jan 15 17:03:55 2014
panic(cpu 1 caller 0xffffff800adda9b0): "vnode_rele_ext: vp 0xffffff8026f282d0 usecount -ve : -1. v_tag = 0, v_type = 1, v_flag = 84800."@/SourceCache/xnu/xnu-2422.1.72/bsd/vfs/vfs_subr.c:1788
Backtrace (CPU 1), Frame : Return Address
0xffffff80158f35e0 : 0xffffff800ac22f69
0xffffff80158f3660 : 0xffffff800adda9b0
0xffffff80158f36a0 : 0xffffff7f8b1be77e
0xffffff80158f36c0 : 0xffffff7f8b1bdf70
0xffffff80158f39f0 : 0xffffff7f8b1bfeb3
0xffffff80158f3a30 : 0xffffff800afb3671
0xffffff80158f3a90 : 0xffffff800addf80d
0xffffff80158f3ae0 : 0xffffff800adf4360
0xffffff80158f3b80 : 0xffffff800ade5f15
0xffffff80158f3c30 : 0xffffff800ade67d2
0xffffff80158f3f50 : 0xffffff800b03de23
0xffffff80158f3fb0 : 0xffffff800acf3e06
Kernel Extensions in backtrace:
com.sophos.kext.sav(9.0.53)[00000000-0000-0000-0000-000000000000]@0xffffff7f8b1 bd000->0xffffff7f8b1c1fff
BSD process name corresponding to current thread: mds_stores
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000aa00000
Kernel text base: 0xffffff800ac00000
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 78786791674337
last loaded kext at 78774646540958: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8d102000, size 65536)
last unloaded kext at 78756353100860: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8d102000, size 57344)
loaded kexts:
com.regularrateandrhythm.driver.RowmoteIREmu 1.0
com.sophos.kext.sav 9.0.53
com.splashtop.driver.SRXFrameBufferConnector 1.6
com.splashtop.driver.SRXDisplayCard 1.6
com.Cycling74.driver.Soundflower 1.6.6
com.sophos.nke.swi 9.0.53
com.logmein.driver.LogMeInSoundDriver 1.0.2
com.globaldelight.driver.BoomDevice 1.1
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AppleUSBCDC 4.2.1b2
com.apple.filesystems.smbfs 2.0.0
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.GeForceTesla 8.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 6 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D33583447534431303636202020202020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:Hi kiplin1995,
Thanks for visiting Apple Support Communities.
If you have not already, I would recommend removing the additional RAM and seeing if the issue persists. See this article for more information:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/kb/TS4636
Check internal RAM and third-party hardware
Turn off your Mac.
Reseat the Apple RAM, and remove third-party RAM and third-party internal hardware. If you do not have the Apple RAM that came with the system, reseat the third-party RAM.
Turn on your Mac.
Use your Mac for the amount of time it would usually take for a kernel panic to occur.
If the kernel panic does not occur: The third-party RAM or internal third-party hardware may need to be replaced.
If a kernel panic does occur: Bring your Mac to an Apple Store, or an Apple Authorized Service Provider for service and support. Be sure to ask that, if the drive needs reformatting or replacing, they contact you about escalating your case to a special data recovery service. If you plan to visit an Apple Retail store, you can make a reservation (available in some countries only).
Best,
Jeremy -
Recurring Message "You Shut Down Your Computer Because of a Problem"
I had a computer crash and since then I get a prompt after login (administrator or any other account) stating: "You shut down your computer because of a problem" and even when I choose to open the apps that were open during the crash it still prompts me again after a reboot.
Steps I have taken:
1. Booted into recovery and performed a disk and permissions repair to no avail
2. Attempted to login on other accounts and received same error.
3. Used Onyx to clear the cache on boot, kernel as well as applications
4. Used Oynx to rebuild the LaunchServices and dyld's shared cache.
Still have the problem even after booting into Safe Mode (prompt did not appear then, but reappeared when booting normally)
Any ideas.Well this is the latest cut from the shutdown system log:
15014356 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
15014360 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
15014368 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20014942 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 137000
20014961 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 140546161005056/-7
20015033 com.apple.launchd 1 com.apple.launchd 1 System: Shutdown timer firing.
20015055 com.apple.launchd 1 com.apple.launchd 1 System: Still alive with 2/1 (normal/anonymous) children.
20015069 com.apple.launchd 1 com.apple.securityd 16 PID is still valid
20015087 com.apple.launchd 1 com.apple.securityd 16 Killability: dirty/idle-exit unsupported
20015098 com.apple.launchd 1 com.apple.coreservices.appleevents 92 PID is still valid
20015113 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Killability: dirty/idle-exit supported
20015118 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
20015121 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
20015130 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20017392 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 137000
20017409 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 140546157876984/-7
20017416 com.apple.launchd 1 com.apple.securityd 16 Dispatching kevent callback.
20017437 com.apple.launchd 1 com.apple.securityd 16 Exit timeout elapsed (20 seconds). Killing
20017465 com.apple.launchd 1 com.apple.securityd 16 Sent SIGKILL signal
20017470 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
20017473 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
20017485 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20017524 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 69
20017532 com.apple.launchd 1 com.apple.launchd 1 System: Receive right returned to us: com.apple.SecurityServer
20017558 com.apple.launchd 1 com.apple.securityd 16 Tried to dispatch an already active job: PID is still valid.
20017564 com.apple.launchd 1 com.apple.launchd 1 System: No submanagers left.
20017569 com.apple.launchd 1 com.apple.securityd 16 Job is active: PID is still valid
20017574 com.apple.launchd 1 com.apple.securityd 16 Job was sent SIGTERM and SIGKILL.
20017578 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Job is active: PID is still valid
20017583 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Job was sent SIGTERM.
20017587 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
20017590 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20019370 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 137000
20019379 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 37/-1
20019411 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
20019414 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
20019421 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20019447 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 137000
20019457 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 16/-5
20019463 com.apple.launchd 1 com.apple.securityd 16 Dispatching kevent callback.
20019494 com.apple.launchd 1 com.apple.securityd 16 EVFILT_PROC event for job.
20019499 com.apple.launchd 1 com.apple.securityd 16 Reaping
20019534 com.apple.launchd 1 com.apple.securityd 16 Exited 20.002413 seconds after the first signal was sent
20019543 com.apple.launchd 1 com.apple.securityd 0 Exited while shutdown in progress. Processes remaining: 1/1
20019547 com.apple.launchd 1 com.apple.securityd 0 Job is useless. Removing.
20019553 com.apple.launchd 1 com.apple.securityd 0 Closing receive right for com.apple.SecurityServer
20019561 com.apple.launchd 1 com.apple.securityd 0 Mach service deleted: com.apple.SecurityServer
20019569 com.apple.launchd 1 com.apple.securityd 0 Removed
20019574 com.apple.launchd 1 com.apple.launchd 1 System: No submanagers left.
20019578 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Job is active: PID is still valid
20019582 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Job was sent SIGTERM.
20019586 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
20019589 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
20019596 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20019927 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 137000
20019936 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 140546156860424/-7
20019941 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Dispatching kevent callback.
20019954 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Exit timeout elapsed (20 seconds). Killing
20019973 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Sent SIGKILL signal
20019976 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
20019980 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
20019986 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20020571 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 137000
20020579 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 73/-1
20020597 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
20020601 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 92/-5
20020605 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Dispatching kevent callback.
20020608 com.apple.launchd 1 com.apple.coreservices.appleevents 92 EVFILT_PROC event for job.
20020611 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Reaping
20020630 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Exited 20.000797 seconds after the first signal was sent
20020637 com.apple.launchd 1 com.apple.coreservices.appleevents 0 Exited while shutdown in progress. Processes remaining: 0/1
20020648 com.apple.launchd 1 com.apple.coreservices.appleevents 0 Job was last to exit during shutdown of: System.
20020652 com.apple.launchd 1 com.apple.coreservices.appleevents 0 Job is useless. Removing.
20020657 com.apple.launchd 1 com.apple.coreservices.appleevents 0 Closing receive right for com.apple.coreservices.appleevents
20020681 com.apple.launchd 1 com.apple.coreservices.appleevents 0 Mach service deleted: com.apple.coreservices.appleevents
20020689 com.apple.launchd 1 com.apple.coreservices.appleevents 0 Removed
20020694 com.apple.launchd 1 com.apple.launchd 1 System: No submanagers left.
20020697 com.apple.launchd 1 com.apple.launchd 1 System: Removing.
20020701 com.apple.launchd 1 com.apple.launchd 1 System: Removing job manager.
20020704 com.apple.launchd 1 0x7fd373c27610.anonymous.launchd 1 Reaping
20020711 com.apple.launchd 1 0x7fd373c27610.anonymous.launchd 0 Removed
20020849 com.apple.launchd 1 com.apple.launchd 1 System: Userspace shutdown finished at: Tue Jul 9 14:36:55 2013
20020860 com.apple.launchd 1 com.apple.launchd 1 System: Userspace shutdown took approximately 20 seconds.
20020904 com.apple.launchd 1 com.apple.launchd 1 VM statistics (now): Free: 1481341 Active: 163424 Inactive: 183775 Reactivations: 76638 PageIns: 1514234 PageOuts: 0 Faults: 187281111 COW-Faults: 20294866 Purgeable: 44 Purges: 47114
20020929 com.apple.launchd 1 com.apple.launchd 1 System: Stray process at shutdown: PID 11232 PPID 1 PGID 11231 tuxera_ntfs_dae
20020941 com.apple.launchd 1 com.apple.launchd 1 System: Sending SIGTERM to PID 11232 and continuing...
20020959 com.apple.launchd 1 com.apple.launchd 1 System: About to call: reboot(RB_HALT). -
Has the "You shut down your computer because of a problem" message changed?
When I restart the computer after a Kernal Panic I get the message "You shut down your computer because of a problem. Click Report to see detailed information and send a report to Apple"; 2 buttons are shown: "Ignore" and "Report...". For some time now, when I click on "Report..." the message disappears but I used to get a window allowing me to type in information about (something like) what I was doing prior to the problem occurring with a button (something like) 'Send Report". Since the "Report" button now causes the message to disappear, is a Report still going to Apple? Thank you.
Open Console app
View the System Diagnostic Reports by clicking on the disclosure triangle next to it in the log list. If the log list isn't visible, click the Show Log List button.
Look for the latest report starting with "kernel"
Select the report and it will show in the pane on the right.
Select everything in the report except the Anonymous UUID.
Copy and paste it into a reply here. -
My Mac Mountain Lion desktop computer keeps saying, "You shut down your computer because of a problem." How do I keep this from happening?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports. -
Your computer has shut down because of a problem
Hi there,
I have a Macbook Air which is about 3 months old now, and in the last couple of months, applications have started hanging, the keyboard is sluggish in Safari, and more specifically, I've had loads of times when I've opened the lid after the machine has been on sleep, and received the message "Your computer has shut down because of a problem".
I've been on to Apple support, and they took me through how to repair disk permissions, reset the System Management Controller, and clear the caches. But I just had the same thing this morning.
The latest kernel panic from the Console is shown below - is anyone able to shed any light on this?
Thanks
Stuart
Sun Jan 20 02:12:31 2013
panic(cpu 2 caller 0xffffff8005ab7e75): Kernel trap at 0xffffff8005a43ca1, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff801b98ed88, CR3: 0x0000000007d01000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000009000000, RDX: 0xffffff80171cf7c0
RSP: 0xffffff80f61db2c0, RBP: 0xffffff80f61db2f0, RSI: 0xffffff80f61db398, RDI: 0xffffff80171cf7b0
R8: 0x0000000000000000, R9: 0x0000000000000132, R10: 0xffffff80f61dbe90, R11: 0x000000000feaa000
R12: 0xffffff801b98ed80, R13: 0xffffff80171cf7b0, R14: 0xffffff80f61db398, R15: 0xffffff80060e0ad0
RFL: 0x0000000000010282, RIP: 0xffffff8005a43ca1, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff801b98ed88, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80f61daf60 : 0xffffff8005a1d626
0xffffff80f61dafd0 : 0xffffff8005ab7e75
0xffffff80f61db1a0 : 0xffffff8005acd3bd
0xffffff80f61db1c0 : 0xffffff8005a43ca1
0xffffff80f61db2f0 : 0xffffff8005a435d2
0xffffff80f61db3d0 : 0xffffff8005a245ed
0xffffff80f61db400 : 0xffffff8005def11a
0xffffff80f61db420 : 0xffffff8005def2d2
0xffffff80f61db450 : 0xffffff8005e50530
0xffffff80f61db470 : 0xffffff8005e501d1
0xffffff80f61db500 : 0xffffff8005e4fd3c
0xffffff80f61db560 : 0xffffff7f860161be
0xffffff80f61db600 : 0xffffff8005b1f855
0xffffff80f61db660 : 0xffffff8005adabe1
0xffffff80f61db750 : 0xffffff8005b1292e
0xffffff80f61db780 : 0xffffff8005ae16cf
0xffffff80f61db8c0 : 0xffffff8005ae0d6a
0xffffff80f61db920 : 0xffffff8005ae0c05
0xffffff80f61db950 : 0xffffff8005cfe410
0xffffff80f61db9f0 : 0xffffff8005b12549
0xffffff80f61dba50 : 0xffffff8005dbe4ec
0xffffff80f61dbad0 : 0xffffff8005a0508b
0xffffff80f61dbef0 : 0xffffff8005a06b9f
0xffffff80f61dbf60 : 0xffffff8005a85b38
0xffffff80f61dbfb0 : 0xffffff8005ab2957
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.8)[A3CC4E44-8E10-3D9A-BA8E-95743E79D125]@0xff ffff7f8600a000->0xffffff7f8602efff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x0000000005800000
Kernel text base: 0xffffff8005a00000
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 33825093742539
last loaded kext at 30812273362661: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7f8766b000, size 28672)
last unloaded kext at 15361113093292: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f8765d000, size 12288)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
net.telestream.driver.TelestreamAudio 1.1.0
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Any or all of the following third-party system modifications may be contributing to your problem:
Rapport
Telestream audio driver
If the panic is recurrent, I suggest you uninstall them, one at a time, according to the developers' instructions, to see whether you can identify which one is at fault. A conflict between modifications may be involved. Reboot and test after each uninstallation.
Uninstalling Rapport
Back up all data before making any changes. -
i cannot open iphoto- the message I am getting says Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command-
I tries and it doesnt work!!What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
all of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!
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