Wired Keyboard: Right Arrow Key Not Working Properly

The right arrow key on my new wired keyboard doesn't work on the first press. After the initial press it works, and if I'm only using the arrow keys themselves it works fine too. But otherwise it takes two presses to move the cursor initially.

I found the problem, at least for my keyboard. Open Keyboard Viewer from the International menu, the one that displays a flag.
Tap the right arrow key lightly. Nothing happens on the viewer. Tap any other key lightly. They display just fine. Now, give the right arrow key a firmer tap. You should see that it registers every time as long as you tap it a little harder than the other keys.
So, at least in my case, it is keyboard specific. That probably explains why some have the problem and other's don't. I will exchange this keyboard for another one until I finally get one that works. Thank God for "Keyboard Viewer" or I never would have nailed this down.
Poor quality control at play here me thinks.
John

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Hello to whomever reads/replies -
I have a wired keyboard for my iMac(it's not the aluminum imac, but the version before it with the keyboard and mouse that came with it). I got this keyboard June 2007 after the original keyboard sent to me had problems with it with some keys not working properly. And now about a week ago my right arrow key and the zero, decimal point, one, two, three and enter button on the keypad stopped working out of the blue. One night they worked and the next they didn't with nothing being done different, nor was the keyboard stored differently.
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Welcome to Apple discussions.
Run, don't walk to the phone. Call Applecare and indicate you have a warranty problem. The KB is (or will be shortly) out of warranty. It may take you some time, but it may save you some money in the long run.
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View Solution.

Hello Larasoft,
I understand you’re up and down arrow keys are not functioning, is that accurate? I will do all I can to help you with this issue.
I want you to access the setup menu to test the keys out, see instructions below.
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5.       Try working the arrow keys up and down on different menus and see if they work.
6.       Once you tested it press F9 to setup defaults and then press F10 to save and exit.
If I have been helpful or if you’d like to say thanks you can click the white star under my name to give me Kudos. I really appreciate it.
Please respond at your earliest convenience with you results.
Thanks
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

My right arrow key isnt working.

My right arrow key is not working. Well, I mean I can press on it and it will move sometime but I have to use a lot of force to make it move. Is something stuck under there (can I get it out by myself?) or do I need to go into the apple store??
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Your appointment at the genius Bar at an Apple store is FREE, in warranty or out. If they can fix the problem in a few minutes without installing parts, they will. Otherwise, they can provide a quote for repair.
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Go to Solution.

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Wired Keyboard: Right Arrow Key Not Working Properly

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