Wired OfficeJet 6500 problem

Hello, I just recently set up an office printer with the Office Jet 6500 All in one, not the wireless model, however. I can access the printer server's web page and I can printer from within that web page (diagnostics and such) however, I can not print from any other computer at all. I can connect and my computer (OS X 10.6) recognizes the printer instantly, but as soon as I try to print, I get the following message, "Network host 'printer_name_here' is busy; will retry in xx seconds..." and it never completes. Looking at the status page on the printer's http server, I can see that it's receiving data, but it just never prints. Printer: OfficeJet 6500 E709a, OS: Mac OS X 10.6 Thanks

and i would like add, that if I use home network diagnostic tool hp, this program recognizes the printer

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Wireless HP Officejet 6500 problem

My printer is less than 2 months old all of a sudden I can not print, it says its disconnected. It is wireless how can it be disconnected. Anyone knows why?

Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).
What version of OS X?
From where did you get the hp software for your Mac's?
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I am employed by HP

HP OfficeJet 6500 (E709a) network problems

Hello. I have a new HP OfficeJet 6500 (E709a) Its all in one. I am trying to use it through a network in my home.
It is already working for 1 computer, a wireless laptop BUT not for me, a ethernet wired desktop.
PC: Windows 7 64 bit
Laptop: Windos Vista (dont know if 32 or 64) Using the printer succesfully wireless.
Well the problem is when trying to scan the printer or computer won't detect each other BUT I can print from my pc to the printer.
I installed it through the PC Add a Printer because everytime I tried it with the program downloaded from HP it wouldnt detect, EVER my connected and already tested printer. I can access the printers webpage, the 0.0.0.0.0 something page. I even tried the advanced installing way, manually typing the address the printer has but it would still not work.
I installed everything by selecting I would wire my printer later but to continue the installation I must find a way for it to detect my pc or the otherway around.
This question was solved.
View Solution.

Yes, plug the printer into your router with an Ethernet cable the run the Add Device in the Hewlett-Packard folder (Start > All Programs).
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I am employed by HP

HP Officejet 6500 Installing Problems Windows 7

Hello,
When I triy to install the HP Officejet 6500 on my Windows & desktop, I get a error that setting up te printer failed.
This happens after I select the printer (wired) en select the printer that is found from the list. After that he try's to install it. After 10 seconds I get the Error. I can only select TRY AGAIN or NEXT to install Software. When I pressed Next, he installs the Printer and places an shortcut on my Desktop called "Add Printer". When I use this, I do the same steps as Above, but still I get the same error.
Can anybody help? Already disabled the firewall.

OK, make sure that all your firewalls are disabled for the installation process (Windows and your security system's).
If you just cannot get it to work still, do an L3 uninstall. Look for \util\ccc\uninstall_l3.bat on your printer's install CD and run it. This will strip the software from your system very thoroughly. Then install the software from here.
EDIT by Katie_H (4/1/11): Fixed broken link
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HP officejet 6500 E709n problem with scanner

Hi
I buy HP officejet 6500 E709n i have problem with scanner when printer work wireless (when work USB or cable RJ45 it's ok). When I try scanning windows give me problem "4,[2,7,80040007),(3,7,0)]", I change drivers and still not working. I have Vista and router D'link Di-524. Please help

Hi
I am having problem scaning from printer to desk top.Please help me

Problems printing from Google Chrome browser using my HP Officejet 6500 E709n Series printer

Dear Sir or Madam:
I am using Microsoft Windows XP Home Edition Version 2002 Service Pack 3 desktop computer.
I have a HP Officejet 6500 E709n Series printer.
I am encountering some problems printing from my Google Chrome browser in my Outlook.com account because when I try to change some settings in the print dialog interface the printout comes out incorrectly.
Below are the 2 snapshots of the print dialog interface of Google Chrome browser before printing an email message from my Outlook.com account.
Are there any software updates to correct this problem?
Please reply back soon.
Thanks.
Sincerely,
Etow

Welcome to the forums Etow,
I saw your post about the issue you are having with printing from Google Chrome. Have you tried disabling your pop up blocker to see if that will help? Also see this guide about Printing with Chrome.
If the above does not help, try using Firefox or Internet Explorer to print.
Have a great Friday
R a i n b o w 7000I work on behalf of HP
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Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
How do I fix this problem?

What operating system? If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
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OfficeJet 6500 709n and MicroSoft Office 2010 duplex print problem

I have an OfficeJet 6500 709n and was able to automatically duplex print with Windows 2003 no problems. I upgraded to Windows 2010 and now it won't see the automatic duplex printing. I can only select single page printing and manual duplex printing. Any ideas what I need to correct???? HELP PLEASE!!

Hello,
Make sure the Automatic Duplexing option is enabled:
Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now Automatic Duplexing should become available.
Regards,
Shlomi
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Problem with Wireless Printing on Officejet 6500

I just bought an HP Officejet 6500 E709n and it will not print wirelessly.

Please read this post then provide some details. What operating system? What error messages?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Officejet 6500 E709a driver software problem

PROBLEM - driver software does not stay connected to PC.
Purchased this printer new 10 days ago and successfully downloaded full feature driver software package from HP web site. Install to my network with Ethernet cable went fine. 3 days ago, could not print from HP PC. Message said printer not connected. HP Chat tech advised me to uninstall existing software and repeat download and install process. Everything went okay. Today, same problem that printer no longer connected. I have repeated the uninstall/download/install process. Process went okay.
Have others experienced the same problem? Is this an issue with HP software or does it indicate a problem with my printer?
Thanks in advance for any thoughts or ideas.

Hi Tim49,
I understand you've been having some issues getting Windows 7 drivers for your Officejet 6500 printer. I'm sorry to hear you've been having this problem, but I will certainly do my best to help.
There are definitely Windows 7 drivers for your printer. You can access the download by clicking here, you will just need to select whether you have a 32-bit or 64-bit system. To figure out which you have, just click on your Start menu, right click on Computer (should be on the right side of the menu) and then click on Properties. In the window that opens you should be able to see which system you have and then proceed to the link I provided and download the HP Full Feature Software and Drivers.
Hope this helps, have a great day!
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**MissTeriLynn**
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I have problems printing with a HP Officejet 6500 printer directly from my iMac. The printer itself does function well, as I can print from another PC without any problems. Does anyone have a clue?

I have problems printing with a HP Officejet 6500 printer directly from my iMac. The printer itself does function well, as I can print from another PC without any problems. Does anyone have a clue?

Hello:
I must apologize . I should have checked here first:
http://support.apple.com/kb/HT3669#HP
According to the list, there is no driver for your printer included in OS X 10.7.
There are a couple of options:
1. Contact HP to see if they have a workaround.
2. If the model of printer is not listed but your printer is a PostScript printer or PCL Laser printer, try the "Generic PostScript" or "PCL Laser printer" drivers. Generic printer drivers may not let you access all the features of your printer.
I have not tried #2, but some people have had success.
Barry

Problems with eprint for Officejet 6500 e709n

Hi - I have a HP Officejet 6500 e709n printer. when I go to setup there is not web services option under any of the menus. I've printed a configuration page which shows that web services is enable but can't figure out how to print the web services information page. we had this printer attached to both my husband's and my ipads now it is nowhere to be found. andy help is greatly appreciated. thanks.

Hi,
Cloud Services as HP ePrint or Print Apps are only available for newer models, such fucctionality is not available as part of the HP Officejet 6500 (E709) Series.
You may find any supported products for Web Services listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02814760&lc=en&cc=us&dlc=en#N77
You may print from iPad using the HP ePrint mobile app through your local network however:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01616126&lc=en&product=3795314&tmp...
Shlomi
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Officejet 6500 E710n Moved network problems

Hi, I previously posted on being unable to modify existing devices in windows 7. the post is here:
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/officejet-6500-E710n-Moved-network-how-...
The fix fixed the printer however now when we go to use the scanner with in the HP software it says device can not be found. It also used to give the option to scan when you double click on the device.
PC configuration has not changed and you can access the scan function through the web console. The only change there has been is the change in network address of PC's and printer.
Any help would be gratefully recieved!
Cheers
DT

Hi DT,
Thank you for posting,
As the IP address o fte printer has changed, you are experiencing this issue.
In oerder to resolve the issue, please click on Start and click on All Programs and Click on HP. Under HP you will find the printer Folder, click on that and click on Update IP address and enter the new IP address of the printer and follow the on screen instructions.
This should resolve the issue.
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HP Officejet 6500 E709a Printer - Wireless Networking Problem

Hello, I hope you can help me with networking my Officejet 6500 printer. I tried connecting it to my Dishnet wireless router via the USB connection. There is a Netgear N300 wireless router connected to the Dishnet router. I am running Windows 7 Home Edition 64 bit.
When I open up HP Solutions Center, and select Network Settings, I get the error, "This product has not been configured for networking. No network settings are available." I printed out a network configuration page but it says the network status is offling and the EWS shows http://0.0.0.0. I have powered down everything (computer, printer, routers), and still get the same error. I tried running the HP Print and Scan Doctor but it did not fix the issue.
Besides the desktop, I have 2 other laptops that I would like to be able to print wirelessly from. Thank you for any help you can provide.

Hi DawnAZ,
I'd like to help. I have some questions. Are you sure you have 2 routers? I'm not saying you don't, but it is not typical. Most often, a router is connected to a modem. The Internet signal comes in to the modem and then transmitted to the network through the router. I'm wondering if the Dishnet device is a modem and the Netgear is the router for your network.
The connection from the printer to the router would be through an Ethernet cable. A usb cable would not work for this connection. I am going to insert an image to this post so you can see where the Ethernet cable needs to be plugged in to the printer so you can be sure it is plugged in to the correct port.
I'm thinking that the printer should be connected to the Netgear with the Ethernet cable and another Ethernet cable should go from the Netgear to the modem. Let me know if you what you think.
The yellow plug is in the Ethernet port.
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Thank You,
Rich
Expert

Officejet 6500 network problems

Can anyone tell me why my new officejet 6500E709N recognizes my home network name but will not recognize my wep key when I enter it?

How long is your WEP key? Does the key only contain numbers and the letters A through F?
Also, do you know if your wireless-router's WEP index is set to 1? From the front panel wireless setup wizard, the Officejet 6500 only supports WEP index 1.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
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Wired OfficeJet 6500 problem

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