Wireless ACS not failin gover

Hello
I have the following ACS's. They are VM
     Cisco Secure ACS
     Version : 5.2.0.26
I have been having trouble with the Primary hanging up, but the secondary does not take over.
I have spoken with TAC and they advised me to upgrade the software to stop the hangup, but I am not sure why it does not failover.
What can I check to make sure the triggers are in place and working properly?

Well, You need to make sure that the primary server is really down. Then the AAA clients need to failover.
When the server is shown to be down is it pingable form the AAA devices?
If the primary is really down and that is detected by the AAA clients, the AAA clients will then automatically failover to the next configured AAA server (if it is correctly configured).
What you'r AAA clinets? I think debugs/logs form the AAA clients are needed to make sure that they detect the primary server as down and to see if they failover or not.
HTH
Amjad
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