Wireless All-in One receives scan and ink level but does not print
My wireless printer was working fine, now it can scan and send scan to my computer, my computer receives ink levels in the utility. Now it will not print from Word or other programs that I was able to print. When I restart the computer with a document in the printer queue, when it gets to my desktop screen, it prints. But still will not print from Word unless I do the restart again. I have restarted the printer(which works with other computers in the house) and even deleted and reloaded the HP program. My computer receives but does not print. I even tried direct usb connection
Hi raavindra,
Welcome to the HP Forums.
I see that you are having some issues when attempting to do a scan or a copy.
So I can better assist you, please respond with which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Write me back when you have time and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP
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Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
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Message was edited by: Eugene Baker1 -
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HP Officejet Pro 8600 e-All-in-One Printer - N911a
printer connection = USB (no wireless)
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Windows 7 64-bit OS
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no recent hardware/software changes by me that I am aware of
»HP Pavilion dv7-6187cl Entertainment Notebook PC
Product Number: LW178UA
Version: 4.3.0.21 @ OS: Win 7 Service Pack 1, 64-bit Operating System
HP Officejet Pro 8600 e-All-in-One Printer - N911a
printer connection = USB (no wireless)
operating system = Windows 7 64 bit
Windows 7 64-bit OS
laptop computer = HP Pavilion DV7-6187CL
no recent hardware/software changes by me that I am aware of
»HP Pavilion dv7-6187cl Entertainment Notebook PC
Product Number: LW178UA
Version: 4.3.0.21 @ OS: Win 7 Service Pack 1, 64-bit Operating SystemHi,
Can you go to the desktop icon "HP Officejet Pro 8600" and double-click on the icon. Then under Shopping Resouces, click on the "Estimated ink Levels" link? May i know what message is displayed after you have that clicked?
If my answer was helpful please click on the “Thumbs up “ button on the left to say Thanks.
Accept as Solution if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP. -
HP Desjet 2540 problem Wireless printer, printer is connected but does not print from pc
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Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP
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