Wireless camera wvc200 can't locate on network

when i try to install the software that came with it i get to step 5 searching for camera and it cannot locate camera on network. but the power light is on and the ethernet light is on and it shows a ip address in the window.also i have it pluged in to my wireless router model no: wrt310n

If you have an IP (not 192.168.1.115 or 192.168.1.99), you should be able to go to your Browser and connect right to it, why use the Wizard? Which firmware are you using? If it is 1.2.1 then you'll need the new Wizard on the Support site and not what comes on the CD (if you want to use the Wizard).

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