Wireless connection speed over Infinity 1.

Hi there, I have infinity 1 with the hub in an adjacent room to my computer, and when I do a speed test wirelessly the speed comes out at ~5mpb/s. I understand that wirelessly the speed tends to decrease a little, but why is it so low????

There are many reasons why your wireless speed could be low such as wireless interference, out dated drivers on your computer, and the construction of your property.
If you have a smart phone, download a Wifi Analyser app. It will show you the wireless channels and which one your Homehub is on. You want to find the channel with the least congestion, ie. least number of users. Once you have that you need to change your homehub onto that channel. If you can't use a Wifi Analyser select a channel and see if it improves, if not select another until you find the best one.This will also switch off "smart wireless" that can cause problems.
See link how to change channel on homehub
http://bt.custhelp.com/app/answers/detail/a_id/14094 
On your computer, check that the wireless network card drivers are up to date. Use the card manufacturers website rather than Windows which can be out of date.
Make sure that "Smart set up" on the Homehub is turned off
http://bt.custhelp.com/app/answers/detail/a_id/44328/c/
Use this speed tester to check your speeds.
http://speedtest.btwholesale.com/

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  • Post Moved Wireless-connection-to-BT-Infinity-...

    Post moved http://community.bt.com/t5/Other-BB-Queries/Wireless-connection-to-BT-Infinity-info-required/td-p/64...
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

    yes infinity like any broadband service is better wired
    yes infinity will work wirelessly but not as fast i have seen drops of up to 50% of a wired speeds
    there are alternatives to wireless that will give you the best infinity speeds
    powerlines are a very good option this lik may help you http://forumhelp.dyndns.info/networking/powerline_​operation.jpg they just plug into a power socket and use the household wiring to make the connection between your hub and the PC
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Dropping Wireless Connection & Speed Slowing Down

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    Solved!
    Go to Solution.

    Hello again,
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    Alan

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    The other things you mentioned (source of influence i.e. other wireless networks that might be crossing mine, bluetooth devices and Ethernet port is used while the wireless is in use) all are viable possibilities. I’ll start testing to check if any of ‘em is the case. Especially other wireless networks, cause its seems that my wireless card discovers at least other two connections along side to mine. I guess if it was the case, nothing much I’ll be able to do about it.
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    Loss of Signal (Local/Remote)     0 / 0
    Loss of Power (Local/Remote)   0 / 0
    FEC Errors (Down/Up)   0 / 0
    CRC Errors (Down/Up)   0 / 0
    HEC Errors (Down/Up)   0 / 0
    Error Seconds (Local/Remote)   0 / 0

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