Wireless Connectivity Problem with B210A

I've got a B210A and I'm having some issues trying to get either my PC or laptop to connect wirelessly to the printer.
Both have been set up wirelessly before and now neither want to connect.
My PC is running Windows 7 64-bit and the laptop is Window 7 32-bit.
The wireless network test report shows no problems but when I try to connect using the HP installation program, the printer cannot be found. Even when it asks to enter the IP address manually on the installation, the printer still can't be found.
Has anyone got any ideas as to what I can do to solve this?
This question was solved.
View Solution.

Disable AVG altogether and try again. Was AVG in place and active when you installed the HP software (it should have been so the installer could configure it).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

Wireless connection problems with iTunes

After installing iTunes for my PC(using Windows Vista if that matters). Directly after installing iTunes my wireless connection works. Once I start importing my music into iTunes I lose my wireless connection. I can still see the wireless networks but I can no longer connect to any of them.
Does anyone know whats causing this problem. Once I deleted iTunes from my computer my networks started working properly again after rebooting. I tried to download it again and the same thing happened yet again. After deleting agin I am still unable to connect to my wireless conection.

I just saw your post and I resolved this on mine for my wired connection. I'm willing to bet that the issue is the same for wireless. Here's what I found.
Issue:
During the installation, iTunes installs some network components related to mobile device support over ethernet(Apple Mobile Device Ethernet Service - netaapl.inf). At the same time, according the logs, the install process removed OEM18.inf. This almost exactly coincided with the time that I saw the network connection die (preceded it by a few seconds).
Basically, iTunes appears to be removing a required network component.
Resolution:
After installing iTunes and the network connection breaking, remove the network device from Device Manager and allow Windows to reinstall it automatically.
The following instructions are for Windows 7, but they are close enough to follow for other versions of Windows.
1. Click the Start button (Jewel in Vista and Win7).
2. Right-click Computer and click Manage in the menu that appears (type your password or click Yes if prompted).
3. On the left side of hte Computer Management window, click Device Manager.
4. Click the arrow (or plus sign) next to Network Adapters to expand that section.
5. Right-click your network adapter and click Uninstall in the menu that appears.
6. Click OK.
7. Reboot.
Windows should automatically detect and reinstall your network device on boot.

Satellite P100-434: Wireless connection problem with Vista

Just purchased this laptop with Vista and so far have been unable to get the wireless to connect, I have 3 other computers and they will all connect, I have reset the router and set new accounts on all the other computers with no problem, but unable to do this on the P100.
Tried the new RADAR feature and this will not pick any networks up, but when trying to establish new connection it shows that a wireless network is available but is unnamed, although my network is named, I have taken the passkey off the network so that it is open but still will not connect into it, LAN via ethernet works fine.
Wireless switch is on, but when I slide it to off wireless switch status says ON

Hi
I cannot give you an exactly answer why you cannot connect to you WLan with the Vista because there are so many options which must be checked.
But I think you will find the solution yourself with a little help from Microsoft website.
Please check this site:
Connecting to Wireless Networks with Windows Vista
http://www.microsoft.com/technet/community/columns/cableguy/cg0406.mspx
There you will find many useful tips, screenshots and the advice how to connect to WLan with Vista.
Please post again if you have found the key

10.4.7 wireless connect problem with wep security

I can no longer connect either my powerbook or powermac to either of my wireless access points if wep security is used. One router runs wpa, the other has to run wep because that's all the print server can do. To pin this down, I found that both computers can connect to an access point configured wpa. And both can connect if security disabled. But neither can connect with access point setup with wep. System preferences says connected to the internet, but it's not. Before 10.4.7 I could connect with no problems. Have two PCs running XP that continue to access wireless router using wep security. Anybody having this problem? And any suggestions??
Thanks

Assuming you have 3rd party wireless routers, have you checked the router manufacturer's website to see if a firmware update is available for the router models targeted at OS X users?
I'm using WPA2 personal with my AEBS at Home and my girlfriend uses WEP with her AEBS at her house and I've had no problems connecting to her wireless network and accessing the internet with 10.4.7.
She also uses WEP with a 3rd party wireless router at her condo on the coast and I've had no problems connecting there either.

Wireless Connection Problem with Laserjet Pro MFP M126nw (HELP) :(

I have Laserjet Pro MFP M126nw just bought it last day.
Everthing working fine but i can't able to connect it to my wireless router via WPS PushButton or PIN tried both many times but failed.
I also reset my Router even changed the security level to
·  WEP key encryption using either Auto or Open authentication
·  WPA and
·  WPA2
Tried many times but it says connection failed on the LCD Display.
I have Linksys WRT120N wireless router.
Please help its urgent!

Hi @AjayKareer,
I understand that you are unable to setup the printer on the wireless network. I can help you with this.
Make sure the network name doesn't have any spaces or special characters. The printer won't recognize it.
Restore the printer defaults.
On the printer control panel, press the Setup button.
Press the Right Arrow, to select the Network Setup, and then press OK.
Press the Right Arrow, to select the Restore Defaults, and then press OK.
I have provided a document with some steps for setting the printer up on the network.
Installing the Printer Software on a Wireless or Wired (Ethernet) Network.
Configure the wireless by a Ethernet connection if the issue persists.
Print a configuration page to get the printer's IP address.
Printing a Configuration Report.
Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in the password and type of Encryption if you have this setup or Open for no password. Apply settings.
Then disconnect the Ethernet cable.
Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page. That way you will know that the printer is now networked.
Then run the installation.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Pixma MX430 Wireless Connectivity Problems with Mac OSX 10.9.4

My Pixma MX430 suddenly refuses to connect wirelessly to my Mac running OSX v 10.9.4. I was able to fiddle with settings and nudge it to work but it now steadfastly refuses to play ball. I have no CD drive incidentally. I would be grateful for any suggestions as I need to print and scan documents urgently.
Many thanks for your help.
Jenny

USB 3.0 is an international standard. Yes, it's compatible with OS X 10.9.x
Reviews on Amazon from other iMac users have been positive.
Just like with USB 2 hubs, some devices aren't happy sharing.
I can't tell for sure it's the hub's fault. You need to try other combinations of connection.

Wireless connectivity problems using IOS 6.0.2?

After installing IOS 6.0.2 on my iPhone 5 I can no longer connect to known wireless sites. I've been through troubleshooting with both Apple and my ISP and no luck. I'm thinking there's wireless connectivity problems with this latest update (my iPad 3 is still running 6.0.1 and is fine on my wireless network). Are others having this issue as well?

I am not guaranteeing this fix , but it worked for me , so far. I have an iphone 5 and it had ios 6.0.1 . Worked fine. Upgraded to 6.0.2 and it wouldn't connect with home router most of the time. My son in law an IT guy for the Government came up with a solution. The problem seemed most likely with routers that are bought and not configured and retain the original factory settings. Therefore my phone considers my home network a generic one and I have to manually connect to it. To distinguish the network we did the following.
1) went to settings on my iphone
2) choose "my home network" by pushing the arrow on the right
3) This brought up the network info page. (it says "forget this network " at the top)
4)DHCP will probably be highlighted.
5) touch "static"
6) This will bring up the manual settings
7) We entered the following.
For Ip Address 192.168.1.15
Subnet Mask 255.255.255.0
Router 192.168.1.1
DNS 4.2.2.1,4.2.2.2,8.8.8.8
Leave the HTTP Proxy to off
This will assign a static Ip address not a dynamic one and should work.
If it doesn't , go back to step 3 and select DHCP and return to the dynamic state .

I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?

Hi
I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?
I have tried reseting the network settings and forgetting my wireless connection and re-connecting to it. I even backed up my phone on itunes and restored it, factory reseted it. Nothing seems to work.
Also after my upgrade to ios 8.1 my personal hotspot option under cellular data has disappeared.
Would you please help me out? I would really appreciate it.

Hi..
Restart your router then restart the iPhone to test.
If that doesn't help, try this support article > iOS: Troubleshooting Wi-Fi networks and connections

Connectivity problems with Windows 7

I have connectivity problems with a Windows 7 machine. It's just lose the wireless connection from time to time, usualy "forgeting" Default Gateway. Any ideas? Please not the same machine did work very well on previus router: the problems did start after I installed Time Capsule as the main gateway. Thanks a lot.

Make sure you setup the TC with SMB compliant names.. short .. no spaces.. pure alphanumeric.
Use fixed channels.. not auto. Set a different name for 5ghz so it doesn't get mixed up between bands.
Check you have the latest drivers for the particular wireless card in the PC.. eg if a laptop don't download drivers from the laptop manufacturer.. get the ones from the wireless card.

Fix for Airport Wireless Connection Problem stating Self-Assigned IP and not wanting to connect in Lion OSX.

Fix for Airport Wireless Connection Problem stating Self-Assigned IP and not wanting to connect in Lion OSX.
Bought my girlfriend the newest Macbook Pro 13" and began experiencing problems with my wifi the moment we got home. Her Macbook would not connect to our home Wi-Fi while my old Macbook Late 2008 running Snow Leopard connected without a problem. Airport would say that it had a Self-Assigned IP address (168.x.x.x). Did not realize it was a Lion problem until after using her Macbook Pro and becoming jealous of the new OSX, I upgraded. Soon after I was unable to go online. Luckily I had my iPad 2 and I began to scoure the net for help. Ran into allot of suggestions but it was not until I tried the following all together was I able to share the good new, from my Macbook. Hope this works:
First go to Preferences > Network and click on the cog next to the + and - on the sidebar and click Set Service Order
     - Move Wi-Fi to the top and click ok.
     - Set location to Automatic
     - Click Apply
     - Click Advanced
     - Click the "-" on the selected Wi-Fi router you wish to connect to
     - Click Apply
     - Click Lock to Prevent Further Changes
Go to your Mac's harddrive, (Macintosh)
     - Go to Library > Preferences > SystemConfiguration >
     - Delete "com.apple.airport.preferences.plist" file
Turn off your computer
     - push and hold Option+Command+R+P
     - turn on computer
     - when the grey screen turns on you will hear the OS X "ON" sound (for lack of a proper term) and it will momentarily restart.
     - you will once again hear the "ON" sound, let go of all keys.
     - this resets your PRAM
Go to Preferences > Network > Advanced > + sign
     - click Choose a Network
     - Select your network and enter password
Viola!!! I tried this on my Macbook Late 2008 and my girlfriends new Macbook Pro 2010

     No you are clearly mistaken. The Self-Assigned IP address problem exists on many Macbook Pro models, including the current model, which I mentioned as being the original computer with the problem. While my 2008 Macbook is older it was working perfectly on Snow Leopard and didn't suffer issues until switching to Lion. So clearly the problem exists on the operating system and not so much the hardware.
     I called Apple Support and they had no fix for the problem and told me that this would hopefully be addressed in a subsequent update. It wasn't until I came accross the answer after trying many different methods that I got both of the Macbooks to connect to my router. Otherwise I wouldn't or could not have been surfing the internet for the last 4 months.
Cheers.

Macbook Pro Wireless Connection Problems

I bought my 13 inch macbook pro 1 week ago and I've had wireless connection problems from day 2 (I think after the updates).
Problems include:
- Safari cannot connect to the internet for 5~10 minutes after I turn it on, whether it be from sleep mode or completely off or restart (the fastest connection I got after turning it on was about 40 seconds)
- Loading takes ridiculously long and eventually Safari cannot find the server
- Airport signal (on the top right hand corner) is always full when it is not working
- Sometimes internet works but it is ridiculously slow
However, when the wireless connection stabilizes, Airport Signal is 2~3 bars full and internet works SOOO well and I love it so much when it does. But the problem is that it stabilizes like 30 minutes to never after I turn it on and it makes me so mad I want to explode this piece of crap in the microwave.
So I've called apple support, and they made me try four things:
1. Reset modem, router, and computer
2. Delete caches, reset Safari
3. Putting Airport first on the Service Order and resetting DHCP Lease
4. Connecting with Ethernet Cable then resetting the computer
None of these worked, and I'm suspecting that the cause of the problem is the hardware (not the aluminum body that's just bs) because my router and modem are working fine (my other samsung laptop is working perfectly). I don't think the problem lies in my network settings either because I did exactly what the Apple technicians told me to do. So after Appleguy made me try all 4 of those diagnostics, he told me to contact my router company NETGEAR because he thinks nothing is wrong with the mac hardware, so I did. The NETGEAR lady told me if one laptop is working and another isn't, there is nothing wrong with the router. So if nothing is wrong with my hardware, software, router, modem, ISP... Why do I have wireless issues????!?!?!?!?!?!?!?!?!?!
I'm going to return this <edited by host> or get another one with my warranty

Same thing here.
I've got a Macbook Pro 15" bought 6 weeks ago, airport express bought about a year ago. All updated with latest software/firmware, etc. Problems include:
-Sometimes when i pull down the network list, my network isn't even there, yet i'm still connected to it. My airport is appx 10 feet away in an open area.
-usually after opening safari or firefox for the first time upon sleep, restart, or just opening the program after i had quit it, it is miserably slow. it takes about 2 minutes for pages like msn.com to load. finally when they do, its faster than you can imagine. that lasts for about a minute. then its slow again.
-when logged into ichat and i send messages, i would sometimes get a "connection timeout" message. my buddy would end up getting the message about 5 minutes later.
My iphone and dell laptop work fine. i haven't tried running parallels, but if bootcamp works, so should prlls.
I've reset the modem about 20 times. i've reset the airport about 20 times. i even re-installed my OS on the mac and nothing has done it.
Weird thing is that i've had my mac for 6 weeks, and this problem surfaced only 3 days ago.
Clearly its not an issue of any of our ISP's. Due to the fact that this only started for me 3 dyas ago, i'm hopeful that its only a software problem and not something else. Hopefully apple will a) ADMIT THEY HAVE A PROBLEM HERE and b) FIX IT.

A Fix for Wireless Connection Problems

I’ve been struggling with connection problems for a week. Thankfully, I found a fix. Your mileage may vary, but this may be your answer:
Fix for Wireless Connection Problems on MacBook Pro

Yeah BR, please tell me what your cure is. I have the same setup as you, Vista with the same wireless card you have. Cannot stay connected to the internet. Have spent hours on the phone with tech support and they can't fix it. I hate this f....ing computer, will never buy another one. Please let me know what you did. Once I get it running right I'm selling it and will buy a cheap Dell, never have any problems with them. I have keyboard problems, capital letter problems, connection problems, and download can take 1 to 2 days. Pure BS!!!!!!!!!!!!!!!!!

Broadband/internet and wireless connection problem...

Towards the end of 2101 I received an email informing me that BT would be upgrading my local line and I could expect a much improved service. Whether this 'upgrade' has been the cause of my problems or is merely coincidental I cannot say. Prior to my experience since this time I could count lost broadband in hours per year (I never had internet or wireless connection problems).
Since the end of 2010 I now regularly lose my broadband completely every six to eight weeks. 'Home Hub cannot connect to broadband.' There is a worsening loss of speed? over a period of two to four days at the end of which I need to phone BT three/four/five, etc. times until they manage to locate the problem and fix it. It is always some problem they find on the line or with their equipment.
I always mention that this is an ongoing problem. Never do they take any action to escalate the issue.
This week things have become considerably worse.
I have started to lose my internet connection now. 'Safari cannot connect to the internet'.
There are now two issues which arise concurrently.
I phoned BT, finally the operative in India (through a very poor BT wireless phone connection) changed the channel of my router for me. He mentioned something about changing the address and password. This seriously exacerbated the situation. My password is not recognised now when I am asked to reconnect by selecting a network.
The next occasion on which I lost my INTERNET connection and tried to reconnect I got the message 'Airport has the self-assigned IP address (...........) and is unable to connect to the internet.
I phoned BT to report this and was told that this indicated an adapter problem and the problem was now out of BT's hands. I Should contact Apple.
I did so. Apple said I should contact BT to change channels. I explained this had caused the problem and they were now refusing to assist me. Apple tried everything that they could think of to resolve the issue (despite not being required to do so). Eventually the only suggestion they could make as BT had refused to help was to reinstall my operating system. Extremely drastic. But I can now connect wirelessly again.
Service is still intermittent requiring constant restarts to regain connections.
BT's response to a formal complaint was more of the usual banal questions, the usual tests, the usual promises of 'something would be done'.
Their systems are not set up to make any sort of accurate diagnosis of customers' issues. They seem to have a set number of 'fixes' into which they try to fit all problems - one would assume simply to save costs - their cost saving exercises are now costing me money.
That's all for starters.
Any suggestions?
Solved!
Go to Solution.

fredderf99 wrote:
I have a similar problem, since BT "upgraded my broardband" my home hub looses internet connection at least twice a day and I have to power reset it. the broadband shows as connected but the internet connection is lost, if I try reconnecting it fails and only a power resetr will work. I have a temp solution by fitting a time switch to the mains adaptor and reseting it at 0200 each day. but before the upgrade the home hub had worked for years and no problems. i have also replaced the origonal home hub 1 with a home hub 2 to see if that improves the situation.
welcome to the forum
This subject has been marked as solved by the originator and you will get more response if you start your own subject rather than continue here.
if you start your own subject just cut and paste your post and then in order to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Do you have any phone extension sockets in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Connection problems with Mail 6.2

Is anyone else having connection problems with Mail 6.2? I'm running OSX 10.8.2 and Mail 6.2 (1499)?
When Mail starts all my mailboxes connect to their respective servers (GMail, iCloud and an ISP). IMAP and SMTP connections are all good and mails can be sent and received. But then............ after a while (I've not timed it so I don't know exactly but say 20 to 30 mins) the connections begin to drop. First the SMTP connections to the ISP go then the SMTP ones to GMail then iCloud, then the IMAP connections drop. All connection settings are correct (it was working remember) and using the same connection settings on my iPhone everythig works just fine, but the Connection Doctor (Or whatever it's called) tells me that the mail account can't connect to the network/IMAP/SMTP server and asks me to check my connection settings. The only way to get it to work is to close Mail and restart it, whereupon everything is hunky dory for the next 20 to 30 mins.
As it's happening to all my mail accounts including Apple's own iCloud server I don't think it's a mail server issue. As I have internet connectivity it's not a network connection issue in that sense. As it was connected but then drops the connection I'm assuming that Mail is sending something it shouldn't to the respective server when it tries to connect to send and receive mails.
Everything was just fine until about a week ago and I didn't do any s/ware upgrades.
Is anyone else experiencing similar issues or does anyone have any help they can offer to fix it? It's kinda tedious to keep closing and starting the Mail App.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

IPOD CONNECTIVITY PROBLEM WITH WINDOWS XP VIA USB 2.0

Enough is enough.
I have an ipod touch and I am having difficulty connecting it to my pc via usb 2.0.
I have searched the entire web and came across many cases similar or the same as mine. It's time for apple to face the fact that there is something wrong with either the apple mobile service or the apple usb drivers or the itunes software that causes connectivity problems with win xp.
For the record my case is this:
I got my itouch 3 days ago. I installed itunes 8.0. Then I plugged in my ipod to a usb extension cable port connected to a usb at the back of my desktop computer. At first I got the "this usb device can perform faster if you plug it to a usb 2.0 port etc." message. So I did. I removed the extension cable and connected it directly to one of the usb ports at the back. The first time it synchronized, it seemed fine. So I decided before I do anything with it, to update it to the 2.1 version. I made my account and bought (very bad policy there apple, it should be free or at least cheeper than 8 euro) the 2.1 update. I clicked to update the i-touch. While it was updating it crashed during the restore process (because it was disconnected but I didn't know that at the time). I unplugged it, resetted and plugged it back and managed to continue the restoring process until it was updated. After figuring out itunes I chose the "manage files manually option", kept everything unchecked in the sync options except the applications. I noticed there were random disconnections here and there but I didn't pay much attention because they weren't very frequent.
The next day I plug in the touch again and suddenly I hear that annoying "connecting-disconnecting" sound from windows while my touch kept disappearing and reappearing in itunes. Suddenly my playlists disappeared from the touch. Nothing was in the touch any more. How could that happen since i had chosen to manage my files manually instead of synchronizing? So I unplugged the touch again, restarted the touch, restarted the pc, stopped and restarted the apple mobile service, unistalled and reinstalled itunes, searched microsoft support and read many usb troubleshooting documents in the web. Nothing happened. The touch randomly keeps disconnecting from the usb. I eventually managed to put my stuff back in and keep them there.
Here's what I know:
1) There is nothing wrong with my usb ports. I don't use usb hubs, they are usb 2.0, the voltage (500mA) is correct in the device manager. Everything else works fine there.
2) The ipod touch does not support disk mode so you can't see it under "my computer" and this is not a problem.
3)There is nothing wrong with the ipod, it works perfectly.
4) This is not a usb cable physical problem.
5) The five R's are irrelevant with this situation.
Uninstalling and reinstalling itunes doesn't solve the problem, neither does hard resetting the ipod.
6) Older PC configurations seem to be more affected by this but it doesn't have to do with unsupported specific chipsets.
Here's what needs investigating:
1) There may be a problem with the apple mobile service running on win XP.
2) There may be a problem with the apple usb driver and win XP or older motherboards.
3) There may be a 2.1 firmware issue with usb 2.0 connectivity.
Workaround so you don't go nuts:
Use USB 1.1 instead of 2.0. It is A LOT slower but it keeps the connection stable and you can work with the ipod. Just start copying and go do something else for the next hour. So far it works for me.
This is a serious issue that needs immediate attention. I've stumbled across forum discussions dating to 2005 with this problem (with older ipods of course).

I think this needs to be put down to the eternal PC/Mac argument. Apple dont want to fix this as they want everyone to buy a Mac. Its a business, understandable, but in turning away PC buyers they alienate a huge percentage of the market.
Now, I had my first iTouch stolen. It synced, for the most part, very well, just occasionally it removed settings and music, but ticking boxes each time I sync'd sorted that, Its a workflow procedure.
SO, now that my Touch has been replaced, iTunes cannot see it. The PC can identify it on USB1 or USB2, My work lap top can see it and has indeed upgraded it to V2 software, just in case that was the issue, but no. For some really weird reason Itunes on my desktop cannot see the new pod.
This does not make sense with the argument that Apple software doesnt work on a PC, but doesnt help that none of the Apple support staff, phone or in-store have a clue about Windows operations.
Because my Touch has now been trying to connect to 6 separate installs of itunes, multiple USB ports, multiple USB cables, a complete overhaul of the registry settings (everything else still works), and the loss of all my previous settings and backups from the last Touch... but still, the PC says its an ipod but cant install it, iTunes sits there, dumb.
The only thing I can do now is sell the device as brand new as it has never had music on it and is just a week old...
It has changed the MiniMac I was going to have for my new flat screen TV into a PC and suggests that anyone with a PC should stick to devices that run on PC, of which there are many, just without the user interface of the dear departed IPod Touch.
Thanks

Wireless Connectivity Problem with B210A

Similar Messages

Maybe you are looking for