Wireless CP1025nw always offline on PC but ok on Mac

System is Win 7 premium 64. Printer is cp1025nw connected wirelessly. Printer worked great for 2 months. At this stage the printer is always offline on my PC but works fine on MAC. I reinstalled the drivers and ran HP utility, however to no avail. Still printer defaults to offline all the time, although printer is not offline and can print to it from MAC. Please help. Thanks

uslawyer007 wrote:
Thank you for your suggestion. I reset the print spooler as recommended and restarted the system, to no avail. The printer does not print and still shows offline. I can ping the IP and print from other laptops. My Macs work fine. I uninstalled the printer and reinstalled it too ... did not work. After a reinstall, it starts as being online, then goes offline the minute I send a print job to it. It should work at least for a while after the reinstall, however, does not. Any other ideas?
Humm. Try thie Home Netork Diagnostic Utility. See if that detects and problems and is able to solve the problem. Did you use the CD to reinstall the printer software? If so I would go ahead and uninstall it again and reinstall using the software here: HP LaserJet Full Feature Software and Driver which was updated 2 months ago.
Let me know if any of these steps fix the issue.
Thanks,
-SeanS
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