Wireless disconnect after login with Remote desktop with wpa2

We have 5508 wireless controller with 1142 aironet acess points.... we configured Radius authentication on ACS 5.3  for wireless users
when we take remote desktop connection of wireless client ... it disconnects after 10 sec.
and  when we logged in to client ... connectivity was lossed  .. I have to reconnect Manually  to client..
It's really frustrating for all our service engineers to work remotly ....... Please Help

Hi Santosh,
which vesrion of sw u r running on WLC ?
Open Caveats on 7.4.100.0, CSCuc78713 could be related to this;
CSCuc78713
Symptom: Wireless client cannot receive broadcast packets after broadcast key rotation.
Conditions: Dynamic WEP; 7.0.235.0, 7.2.110.0, and 7.3.101.0 controller software releases.
Workaround:
• Executes the config advanced eap bcast-key-interval 86400 in the middle of the night
• Change security setting to WPA2, and so on.
Regards

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