Wireless drops out every evening!

About two months ago the wireless connection on the BB2 router started dropping between about 7pm to 9.30pm every night! I phoned ee about it and after much fiddling about with settings etc they sent me a new router. It was OK for a couple of nights but now the same thing is happening again. It's between 7pm to 9.30pm is when the wifi connection is most needed. During these times I've tried all manner of ways to try and connect our phones and tablets to no avail. They just sit there saying there's an authentication error even when there's no wireless security. One of the tablets, a Samsung Galaxy Pro, sometimes reports that the wifi signal quality is bad. During this time the wired connection on the desktop and laptop is the usual ee fibre quality, connects instantly to a few web pages and then randomly hangs when you try and load up Google! I so wish Virgin were in our area. Never a problem with their service. Ever! Anyone got any idea what is going on? I'm paying £30 a month for this rubbish!

Log System Uptime is: 01:02:05Current Time/Date is: 06:38:30 11 Aug 06:33:50, 11 Aug. admin login success from 192.168.1.207
06:31:22, 11 Aug. Intelligent Wireless Channel Change to 48(80MHz) (5 GHz) Auto Scan - High Noise Mode
06:27:16, 11 Aug. Device connected: 192.168.1.207, bc:5f:f4:5f:5e:11, Saturn, lease time is 172800 seconds
06:23:42, 11 Aug. Intelligent Wireless Channel Change to 40(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
06:23:31, 11 Aug. Intelligent Wireless Channel Change to 1 (2.4 GHz) Auto Scan - Low Traffic Mode
06:08:32, 11 Aug. Intelligent Wireless Channel Change to 36(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
05:53:16, 11 Aug. Intelligent Wireless Channel Change to 40(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
05:38:32, 11 Aug. Device connected: 192.168.1.92, 14:f4:2a:9a:04:7b, DansTablet, lease time is 172800 seconds
05:38:25, 11 Aug. Device connected: 192.168.1.92, 14:f4:2a:9a:04:7b, DansTablet, lease time is 172800 seconds
05:38:22, 11 Aug. Device connected: 192.168.1.92, 14:f4:2a:9a:04:7b, DansTablet, lease time is 172800 seconds
05:38:19, 11 Aug. Device connected: 192.168.1.92, 14:f4:2a:9a:04:7b, DansTablet, lease time is 172800 seconds
05:38:15, 11 Aug. Device connected: 192.168.1.92, 14:f4:2a:9a:04:7b, DansTablet, lease time is 172800 seconds
05:38:09, 11 Aug. Intelligent Wireless Channel Change to 11 (2.4 GHz) Auto Scan - Low Traffic Mode
05:38:04, 11 Aug. Intelligent Wireless Channel Change to 36(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
05:37:59, 11 Aug. Time is synced to NTP server
05:37:43, 11 Aug. PPP connection up (FIBRE)
05:37:43, 11 Aug. PPP: IPCP up
05:37:42, 11 Aug. PPP: CHAP authentication succeeded
05:37:42, 11 Aug. PPP: LCP up
05:37:42, 11 Aug. PPP: Received PADS
05:37:42, 11 Aug. PPP: Sending PADR
05:37:42, 11 Aug. PPP: Received PADO
05:37:41, 11 Aug. PPP: Sending PADI
05:37:36, 11 Aug. PPP: Sending PADI
05:37:34, 11 Aug. Device connected: 192.168.1.178, 08:60:6e:0c:20:e2, AsusK55A, lease time is 172800 seconds
05:37:31, 11 Aug. System up, firmware version: v0.02.08.0001-OT (Thu Dec 11 19:01:38 2014)
05:37:31, 11 Aug. PPP: Sending PADI
05:37:31, 11 Aug. PPP: Starting PPP daemon
05:37:26, 11 Aug. WAN link up (FIBRE)
05:36:51, 11 Aug. System start
05:27:15, 11 Aug. Intelligent Wireless Channel Change to 48(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
05:12:07, 11 Aug. Intelligent Wireless Channel Change to 36(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
04:56:58, 11 Aug. Intelligent Wireless Channel Change to 44(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
04:41:50, 11 Aug. Intelligent Wireless Channel Change to 48(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
04:39:32, 11 Aug. Time is synced to NTP server
04:26:40, 11 Aug. Intelligent Wireless Channel Change to 44(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
04:22:12, 11 Aug. Device connected: 192.168.1.200, dc:d3:21:f3:9a:c1, Unknown Device, lease time is 172800 seconds
04:11:32, 11 Aug. Intelligent Wireless Channel Change to 36(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
03:56:23, 11 Aug. Intelligent Wireless Channel Change to 48(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
03:41:13, 11 Aug. Intelligent Wireless Channel Change to 36(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
03:39:12, 11 Aug. Time is synced to NTP server
03:26:06, 11 Aug. Intelligent Wireless Channel Change to 44(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
02:55:51, 11 Aug. Intelligent Wireless Channel Change to 48(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
02:40:42, 11 Aug. Intelligent Wireless Channel Change to 36(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
02:38:52, 11 Aug. Time is synced to NTP server
02:26:31, 11 Aug. Possible DoS attack detected from 198.27.124.22
02:25:34, 11 Aug. Intelligent Wireless Channel Change to 40(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
02:14:46, 11 Aug. Possible DoS attack detected from 89.248.171.151
02:10:24, 11 Aug. Intelligent Wireless Channel Change to 44(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
01:55:15, 11 Aug. Intelligent Wireless Channel Change to 48(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
01:40:08, 11 Aug. Intelligent Wireless Channel Change to 44(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
01:38:33, 11 Aug. Time is synced to NTP server
01:24:57, 11 Aug. Intelligent Wireless Channel Change to 36(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
00:39:36, 11 Aug. Intelligent Wireless Channel Change to 40(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
00:38:13, 11 Aug. Time is synced to NTP server
00:24:27, 11 Aug. Intelligent Wireless Channel Change to 48(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
00:09:18, 11 Aug. Intelligent Wireless Channel Change to 36(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
23:54:11, 10 Aug. Intelligent Wireless Channel Change to 48(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
23:37:43, 10 Aug. Time is synced to NTP server
23:23:57, 10 Aug. Intelligent Wireless Channel Change to 36(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
23:08:48, 10 Aug. Intelligent Wireless Channel Change to 44(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
22:53:39, 10 Aug. Intelligent Wireless Channel Change to 36(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
22:38:31, 10 Aug. Intelligent Wireless Channel Change to 48(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
22:37:24, 10 Aug. Time is synced to NTP server
22:23:18, 10 Aug. Intelligent Wireless Channel Change to 40(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
21:52:59, 10 Aug. Intelligent Wireless Channel Change to 48(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
21:37:44, 10 Aug. Intelligent Wireless Channel Change to 40(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
21:36:51, 10 Aug. Time is synced to NTP server
21:22:32, 10 Aug. Intelligent Wireless Channel Change to 36(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
20:52:06, 10 Aug. Intelligent Wireless Channel Change to 40(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
20:36:48, 10 Aug. Intelligent Wireless Channel Change to 36(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
20:36:25, 10 Aug. Time is synced to NTP server
20:32:12, 10 Aug. admin login success from 192.168.1.207
20:31:22, 10 Aug. admin login error from 192.168.1.207
20:21:36, 10 Aug. Intelligent Wireless Channel Change to 48(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
20:16:05, 10 Aug. Possible DoS attack detected from 89.248.168.148
19:36:51, 10 Aug. Device connected: 192.168.1.92, 14:f4:2a:9a:04:7b, DansTablet, lease time is 172800 seconds
19:36:44, 10 Aug. Device connected: 192.168.1.92, 14:f4:2a:9a:04:7b, DansTablet, lease time is 172800 seconds
19:36:41, 10 Aug. Device connected: 192.168.1.92, 14:f4:2a:9a:04:7b, DansTablet, lease time is 172800 seconds
19:36:13, 10 Aug. Intelligent Wireless Channel Change to 1 (2.4 GHz) Auto Scan - Low Traffic Mode
19:36:09, 10 Aug. Intelligent Wireless Channel Change to 44(80MHz) (5 GHz) Auto Scan - Low Traffic Mode
19:36:03, 10 Aug. Time is synced to NTP server
19:35:47, 10 Aug. PPP connection up (FIBRE)
19:35:47, 10 Aug. PPP: IPCP up
19:35:46, 10 Aug. PPP: CHAP authentication succeeded
19:35:46, 10 Aug. PPP: LCP up
19:35:46, 10 Aug. PPP: Received PADS
19:35:46, 10 Aug. PPP: Sending PADR
19:35:46, 10 Aug. PPP: Received PADO
19:35:45, 10 Aug. PPP: Sending PADI
19:35:42, 10 Aug. Device connected: 192.168.1.200, dc:d3:21:f3:9a:c1, Unknown Device, lease time is 172800 seconds
19:35:41, 10 Aug. Device connected: 192.168.1.178, 08:60:6e:0c:20:e2, AsusK55A, lease time is 172800 seconds
19:35:40, 10 Aug. PPP: Sending PADI
19:35:38, 10 Aug. Device connected: 192.168.1.207, bc:5f:f4:5f:5e:11, Saturn, lease time is 172800 seconds
19:35:36, 10 Aug. System up, firmware version: v0.02.08.0001-OT (Thu Dec 11 19:01:38 2014)
19:35:35, 10 Aug. PPP: Sending PADI
19:35:35, 10 Aug. PPP: Starting PPP daemon

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DSL Driver Version
FwVer:5.4.11.21_A_TC3095 HwVer:T14.F7_0.0
DSL Link Status
up
DSL Uptime
0days 0hours 12minutes 7seconds
DSL Modulation
ITU G.993.2(VDSL2)
Annex Mode
ANNEX_A
SNR Down
5.8 dB
SNR Up
9.7 dB
Line Attenuation Down
102.3 dB
Line Attenuation Up
12.7 dB
Data Rate Down
13595 kbps
Data Rate Up
796 kbps
MAX Rate Down
18232 kbps
MAX Rate Up
937 kbps
POWER Down
0.5 dbm
POWER Up
0.4 dbm
CRC Down
1
CRC Up
0
The last drop out:
2014-02-16 22:33:14 [Informational] syslog: Terminating on signal 15
2014-02-16 22:33:14 [Informational] syslog: Connect time 82.5 minutes.
2014-02-16 22:33:14 [Informational] syslog: Sent 3492127 bytes, received 20543118 bytes.
2014-02-16 22:33:14 [Informational] syslog: LCP down.
2014-02-16 22:33:15 [Informational] WAN Connection: Ethernet link down.
2014-02-16 22:33:15 [Informational] stop_nat_rules: apply the redirect_rules!
2014-02-16 22:33:17 [Informational] kernel: tc3262_ptm_close
2014-02-16 22:33:17 [Informational] dnsmasq[14153]: started, version 2.52 cachesize 150
2014-02-16 22:33:17 [Informational] dnsmasq[14153]: compile time options: IPv6 GNU-getopt no-RTC no-DBus no-I18N no-DHCP no-TFTP
2014-02-16 22:33:17 [Informational] dnsmasq[14153]: reading /etc/resolv.conf
2014-02-16 22:33:17 [Warning] dnsmasq[14153]: ignoring nameserver ::1 - local interface
2014-02-16 22:33:17 [Warning] dnsmasq[14153]: ignoring nameserver 127.0.0.1 - local interface
2014-02-16 22:33:17 [Informational] dnsmasq[14153]: read /etc/hosts - 4 addresses
2014-02-16 22:33:21 [Informational] WAN Connection: Ethernet link up.
2014-02-16 22:33:25 [Informational] WAN Connection: Fail to connect with some issues.
2014-02-16 22:33:40 [Informational] kernel: nas8: starting interface.
2014-02-16 22:33:40 [Informational] syslog: Initialize LCP.
2014-02-16 22:33:40 [Informational] syslog: Plugin libpppoe.so loaded.
2014-02-16 22:33:40 [Informational] syslog: RP-PPPoE plugin version 3.8p compiled against pppd 2.4.5
2014-02-16 22:33:40 [Notice] syslog: pppd 2.4.5 started by admin, uid 0
2014-02-16 22:33:40 [Informational] syslog: LCP is allowed to come up.
2014-02-16 22:33:41 [Informational] kernel: Link State: PVC_8 logistic interface down.
2014-02-16 22:33:43 [Informational] kernel: tc3262_ptm_close
2014-02-16 22:33:43 [Informational] kernel: nas8: starting interface.
2014-02-16 22:33:44 [Informational] syslog: Initialize LCP.
2014-02-16 22:33:44 [Informational] syslog: Plugin libpppoe.so loaded.
2014-02-16 22:33:44 [Informational] syslog: RP-PPPoE plugin version 3.8p compiled against pppd 2.4.5
2014-02-16 22:33:44 [Notice] syslog: pppd 2.4.5 started by admin, uid 0
2014-02-16 22:33:44 [Informational] syslog: LCP is allowed to come up.
2014-02-16 22:33:45 [Informational] kernel: firewall_execute begin
2014-02-16 22:33:46 [Informational] kernel: firewall_execute end
2014-02-16 22:33:54 [Debug] kernel: nas8: no IPv6 routers present
2014-02-16 22:33:59 [Debug] syslog: PADS: Service-Name: ''
2014-02-16 22:33:59 [Informational] syslog: PPP session is 913
2014-02-16 22:33:59 [Warning] syslog: Connected to a0:f3:e4:34:54:bc via interface nas8
2014-02-16 22:33:59 [Debug] syslog: using channel 15
2014-02-16 22:33:59 [Informational] syslog: Using interface ppp8
2014-02-16 22:33:59 [Notice] syslog: Connect: ppp8 <--> nas8
2014-02-16 22:33:59 [Informational] syslog: CHAP authentication succeeded: CHAP authentication success
2014-02-16 22:33:59 [Informational] syslog: CHAP authentication success
2014-02-16 22:33:59 [Notice] syslog: CHAP authentication succeeded
2014-02-16 22:33:59 [Notice] syslog: peer from calling number A0:F3:E4:34:54:BC authorized
2014-02-16 22:33:59 [Notice] syslog: local IP address 86.139.185.229
2014-02-16 22:33:59 [Notice] syslog: remote IP address 172.16.17.6
2014-02-16 22:33:59 [Notice] syslog: primary DNS address 213.120.234.26
2014-02-16 22:33:59 [Notice] syslog: secondary DNS address 213.120.234.10
2014-02-16 22:33:59 [Informational] kernel: firewall_execute begin
2014-02-16 22:34:00 [Informational] kernel: firewall_execute end
2014-02-16 22:34:00 [Informational] kernel: route_setting
2014-02-16 22:34:00 [Informational] kernel: open /tmp/pre_lan_route.list fail
2014-02-16 22:34:00 [Informational] kernel: open /tmp/pre_wan0_route.list fail
2014-02-16 22:34:00 [Informational] kernel: open /tmp/pre_wan0_mroute.list fail
2014-02-16 22:34:00 [Informational] kernel: ddns_execute(), DDNS is not enable, so remove /etc/ddns.conf.
2014-02-16 22:34:00 [Informational] kernel: Link State: PVC_8 logistic interface up.
2014-02-16 22:34:01 [Informational] dnsmasq[15417]: started, version 2.52 cachesize 150
2014-02-16 22:34:01 [Informational] dnsmasq[15417]: compile time options: IPv6 GNU-getopt no-RTC no-DBus no-I18N no-DHCP no-TFTP
2014-02-16 22:34:01 [Informational] dnsmasq[15417]: using nameserver 213.120.234.10#53(via ppp8)
2014-02-16 22:34:01 [Informational] dnsmasq[15417]: using nameserver 213.120.234.26#53(via ppp8)
2014-02-16 22:34:01 [Informational] dnsmasq[15417]: reading /etc/resolv.conf
2014-02-16 22:34:01 [Warning] dnsmasq[15417]: ignoring nameserver ::1 - local interface
2014-02-16 22:34:01 [Warning] dnsmasq[15417]: ignoring nameserver 127.0.0.1 - local interface
2014-02-16 22:34:01 [Informational] dnsmasq[15417]: using nameserver 213.120.234.10#53(via ppp8)
2014-02-16 22:34:01 [Informational] dnsmasq[15417]: using nameserver 213.120.234.26#53(via ppp8)
2014-02-16 22:34:01 [Informational] dnsmasq[15417]: read /etc/hosts - 4 addresses
2014-02-16 22:33:43 [Informational] WAN Connection: WAN was restored.
2014-02-16 22:33:43 [Informational] start_nat_rules: apply the nat_rules(/tmp/nat_rules)!
2014-02-16 22:34:29 [Warning] syslog: IPV6CP: timeout sending Config-Requests
2014-02-16 22:43:25 [Informational] WEB: WEB user <admin> login
In summary, in the last 24 (ish hours)
2014-02-15 21:42:15 [Informational] syslog: Connect time 71.1 minutes.
2014-02-15 22:34:15 [Informational] syslog: Connect time 50.6 minutes.
2014-02-15 23:20:44 [Informational] syslog: Connect time 42.5 minutes.
2014-02-16 00:11:24 [Informational] syslog: Connect time 42.7 minutes.
2014-02-16 02:59:50 [Informational] syslog: Connect time 168.5 minutes.
2014-02-16 06:35:57 [Informational] syslog: Connect time 213.9 minutes.
2014-02-16 11:24:28 [Informational] syslog: Connect time 288.6 minutes.
2014-02-16 11:26:23 [Informational] syslog: Connect time 1.7 minutes.
2014-02-16 17:33:40 [Informational] syslog: Connect time 366.6 minutes.
2014-02-16 21:10:53 [Informational] syslog: Connect time 217.6 minutes.
2014-02-16 22:33:14 [Informational] syslog: Connect time 82.5 minutes.
thanks in advance
Darren

Sorry, just dropped out again giving this log -
2014-02-16 23:15:06 [Informational] syslog: Terminating on signal 15
2014-02-16 23:15:06 [Informational] syslog: Connect time 41.5 minutes.
2014-02-16 23:15:06 [Informational] syslog: Sent 7191878 bytes, received 30257559 bytes.
2014-02-16 23:15:06 [Informational] syslog: LCP down.
2014-02-16 23:15:07 [Informational] WAN Connection: Ethernet link down.
2014-02-16 23:15:07 [Informational] stop_nat_rules: apply the redirect_rules!
2014-02-16 23:15:08 [Informational] kernel: tc3262_ptm_close
2014-02-16 23:15:09 [Informational] dnsmasq[450]: started, version 2.52 cachesize 150
2014-02-16 23:15:09 [Informational] dnsmasq[450]: compile time options: IPv6 GNU-getopt no-RTC no-DBus no-I18N no-DHCP no-TFTP
2014-02-16 23:15:09 [Informational] dnsmasq[450]: reading /etc/resolv.conf
2014-02-16 23:15:09 [Warning] dnsmasq[450]: ignoring nameserver ::1 - local interface
2014-02-16 23:15:09 [Warning] dnsmasq[450]: ignoring nameserver 127.0.0.1 - local interface
2014-02-16 23:15:09 [Informational] dnsmasq[450]: read /etc/hosts - 4 addresses
2014-02-16 23:15:12 [Informational] WAN Connection: Ethernet link up.
2014-02-16 23:15:17 [Informational] WAN Connection: Fail to connect with some issues.
2014-02-16 23:15:24 [Informational] WAN Connection: Ethernet link down.
2014-02-16 23:15:41 [Informational] WAN Connection: Ethernet link up.
2014-02-16 23:15:41 [Informational] WAN Connection: Fail to connect with some issues.
2014-02-16 23:16:04 [Informational] kernel: nas8: starting interface.
2014-02-16 23:16:04 [Informational] syslog: Initialize LCP.
2014-02-16 23:16:04 [Informational] syslog: Plugin libpppoe.so loaded.
2014-02-16 23:16:04 [Informational] syslog: RP-PPPoE plugin version 3.8p compiled against pppd 2.4.5
2014-02-16 23:16:04 [Notice] syslog: pppd 2.4.5 started by admin, uid 0
2014-02-16 23:16:04 [Informational] syslog: LCP is allowed to come up.
2014-02-16 23:16:04 [Informational] kernel: Link State: PVC_8 logistic interface down.
2014-02-16 23:16:07 [Informational] kernel: tc3262_ptm_close
2014-02-16 23:16:10 [Informational] kernel: nas8: starting interface.
2014-02-16 23:16:10 [Informational] syslog: Initialize LCP.
2014-02-16 23:16:10 [Informational] syslog: Plugin libpppoe.so loaded.
2014-02-16 23:16:10 [Informational] syslog: RP-PPPoE plugin version 3.8p compiled against pppd 2.4.5
2014-02-16 23:16:10 [Notice] syslog: pppd 2.4.5 started by admin, uid 0
2014-02-16 23:16:10 [Informational] syslog: LCP is allowed to come up.
2014-02-16 23:16:10 [Informational] kernel: firewall_execute begin
2014-02-16 23:16:10 [Informational] kernel: firewall_execute end
2014-02-16 23:16:18 [Debug] kernel: nas8: no IPv6 routers present
2014-02-16 23:16:23 [Debug] syslog: PADS: Service-Name: ''
The OR modem is a couple of years old, not sure of the exact model as it's mounted on the wall behind a piano. Not used it since we have the HH5 or the Asus, but as i said earlier, the same happens with the OR modem plugged in to the WAN socket on the Asus and the HH5

Broadband keeps dropping out - every 20 mins or so...

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I have a Home Hub 3.
Speed test on the line gives download speed of 4.85Mbps and an IP profile of 5.87Mbps.
Upstream test gives 1.18Mbps and a Rate IP profile of 0.83Mbps
I performed the quiet line test and the line was perfectly quiet with no crackles or hisses.
The ADSL stats are below.
Anything anyone can do to help will be much appreciated.
Thanks
Phil
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
0 day, 00:28:38
Downstream:
6,653 Kbps
Upstream:
1,132 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.8 dB / 6.4 dB
Line attenuation (Down/Up):
26.0 dB / 12.5 dB
Output power (Down/Up):
0.0 dBm / 12.3 dBm
FEC Events (Down/Up):
2878 / 12
CRC Events (Down/Up):
0 / 11
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
25 / 8
Error Seconds (Local/Remote):
0 / 1

Hi Welcome to the forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
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Why Apple isn't acknowledging the wireless drop out problem on iMacs?

Hey everyone
I've been having constant wireless drop out on my iMac while all other computers at home work perfectly.
I've noticed I am not the only one who is having this problem and it seems to be a software/ upgrade problem that Apple needs to get fixed.
Anyone knows any progress on this topic?

Unfortunately you simply can't say that this is a general problem. Or, rather, you can, but you won't be taken seriously. Some of us (me, for example) have several Macs, including several iMacs, and simply do not see your problem with any of them. It may be a problem linked to the specific model. It may be a problem linked to a specific batch. It may be a problem linked to specific 3rd-party software. It may be linked to any of several other mutually incompatible factors. What it definitely is NOT is a general problem.
Those who have it need to provide further data _to Apple_ using the feedback system so that the actual cause of the problem can be identified and a fixe set up.
Insisting that it is a general problem when it quite clearly is not will tend to get you ignored.
Which precise model of iMac are you using? There are several different 24" Intel iMacs; which one is yours? When was it built? Where was it built? (You can tell this by looking at the serial number.) Are you running any 3rd-party haxies? What stuff are you running? Does any of it launch at startup? What make and model wireless router are you connecting to? How are you connecting to it, using 'G' or 'N'? Is your connection encrypted, and if so, using WEP (bad) or WPA (better)? Are you broadcasting SSID? How close are you to the wireless device? Is there something in the way, such as a wall or a floor? What are the walls/floor made of? Are you using other devices which access the same general radio band (you do know that wireless systems are radios, don't you?) such as wireless landline phones, or microwaves, or some cell phones, or baby monitors? Are there other wireless systems in your immediate neighborhood, and what channels are they broadcasting on? What channel is your wireless router broadcasting on?
Are you beginning to see the number of possible reasons for your problem?

Wireless drop down every 10 minutes

I have Macbook air 11, I have problem with wireless connection, it drop down every 10minutes exactly. I tried everything to fix that with no use. manual solution is to turn off airport and turn it on again or renew the lease for your DHCP...Please help

klikka wrote:
The wireless network works fine on my three other PC's (with windows 7) plus my girlfriends laptop (with windowds 7). I have Mac OS X 10.6.7 on my MBA and still the same problem. I even had a friend on visit today which have a MBP with OS X 10.6.6, he also experienced dropping out of my wifi, but not on the same way as me on the MBA.
Is it so that OS X don't work with certain routers? Or is it a production error on my MBA? Feels stupid to buy a new router just because I have bought an Apple product.
You should try connecting to the internet using a router other than yours. Take your MBA to an Apple retail store or somewhere where WiFi is available. Surf the net for a couple of minutes and if you don't experience any connection drop then the problem is probably with your router.

[SOLVED] Wireless drops out

Hey there,
I have been getting weird problems with my wireless dropping in and out every say 30 secs. I recently did a global update so I am thinking something may have broken.
I also use wicd to manage my wireless connection. Also there is no problem with the wireless itself as another person using the connection is having no problem at all.
Anyone got any ideas on the matter?
Last edited by Rede (2009-12-07 12:14:47)

Oh wow, is that a coincidence. My thread in this forum that says Samba disconnects my wifi, I use the same wifi driver, and also use Wicd, and when I try to connect to a Samba share, my wifi starts disconnecting and reconnecting every 10-20 seconds. These problems sound related IMO.

E4200 - wireless drops out

I am disappointed with the Linksys E4200 and E2500. Both had wireless issues with it dropping out. The Cisco connect was a nice feature, but the problems started when it wanted to update. I have gone back to the tried and true WRT54GL. I recommend that people should wait a year till Cisco fixes the problems.

The performance of your new router depends on various factors apart from the router itself. The wireless devices in your network, are they wireless G or wireless N devices? If they're wireless G devices, you won't really see any difference, and in fact any N devices in your network would also suffer because of that. Apart from that, placement of the router also matters.
Avoid keeping the router in a corner or under the table or something like that. Ideally you'd want to keep it at a higher location. The signal always travels better from a higher location to a lower location. Apart from this, you can also change channels on the router. Typically, wireless interference can cause poor signal strength and speed. Changing channels helps alleviate this problem to some extent. I'd suggest trying channels 1, 3, 6 or 9. You'll have to try each and observe which channel gives you the best performance. Every network environment is different, so what works for one network may not necessarily work for another. Please let me know if you need any further help with this.

PDA ADHOC ETHERNET WIRELESS DROPS OUT

I'm utilizing an AD-HOC computer to computer wireless Ethernet connection between my laptop and my PDA to transfer data between my laptop and PDA.
The LabVIEW application on the PDA runs great once I have a good wireless Ethernet radio connection! However, I am having continuous trouble with the wireless Ethernet radio connection. It can take minutes to finally establish connection at times, sometimes it won't connect for hours, sometimes it will connect immediately. The signal strength meter on the PDA will go from good to best to good to dropping out entirely. Some days it works great, connects quickly, and stays connected. Some days it hardly connects at all. It all appears only to happen in my work environment, which includes being in a building and also outside on a test track. I tried the system at home over a recent 4 day holiday. The system connected immediately, and stayed connected every time for the entire four days. I would shutdown and re-connect from time to time. Every time the response was excellent.
I'm thinking that I may be having some type of radio interference problem at work. I've tried 9 different broadcast frequencies to no avail. Is there a way of increasing the signal strength of the radio frequency being transmitted from the PDA? Something I'm missing?
The Dell Axim 51V PDA is running windows mobile with the latest bios upgrade. The latest bios version hasn't offered any soultion. I also have the same issues with a Dell Axim 3.1 PDA running pocket PC 2003.

You don't say which WIFI you are using but the following is applicable to 54g and the older standard.
This is the nature of WIFI but you can improve matters.... If someone has one of those television transmitters that uses WIFI 2.4Ghz you are probably shot although I can report that the XBOX 360 controllers seem to exist very happily....
Set the data rate as low as possible to support the application and also set the Fragment Threshold and RTS thresholds lower (750 from 2500).
You may also find it helpfull to turn of auto channel hopping and fix the channel as well as turning off features such as pre-amble length detection and if there is a roaming decision parameter adjust it for distance rather than throughput. Turn it off if you can.
I also found that fixing IP addresses routes etc. seems to help as well and it seems more tolerant of drop outs as a result.
This is generally in the configuration parameters for the hardware.
This will need to be done at both ends.... I suspect however that an access point would be better as the antenna location will or should be optimised That's one reason why people use them. In an industrial context the best I have seen to date is the CISCO stuff but it costs....
Message Edité par Conseils le 05-13-2006 10:06 PM

Sound keeps dropping out every 40 seconds

My sound was totally fine after Lion update but today no matter what program or internet site that has audio, the sound drops out for about a second every 30-40 seconds on my imac 27". This happens again with itunes, youtube, internet videos etc. I tried resetting the PRAM but no change. I have my imac plugged into an optical cable into my logitech 5500 surround system. Any body else having paused/dropouts intheir audio? Its very frustrating cause its almost as if someone is hitting the paus button on and off every few seconds.

For some strange reason the optical cable from the imac to the speakers has a problem. I replaced it with another one and no more sound issues and everything is fine. I thought optical cables never go bad unless kinked and mine was clearly not. Whatever, everything is made junky these days and nothing lasts.

Wireless dropping out to new TV

We have just bought a Sony Bravia Smart TV. It has built in wi-fi and connects without a problem. The problem is it drops out after about 30 to 40 minutes. We have a BT home hub 2.0 which is wired to the BT line and wired to the home PC. I've tried it with the computer left on and the computer off and it makes no difference. What is really annoying is that it totally disconnects the hub and we lose the BB connection all together. It still shows all the lights on the hub but you have to run the diagnostic or restart the hub to get an internet connection again. If we do that and get the connection back and try the wi-fi to the TV again it just drops out straight away and we have to re-start the hub all over again. The hub is in the back bedroom which is about 10 feet directly above the TV so I dont think it's interference and our phones and tablet connect fine although we obviously don't stay on them so long. We have the free trial with Netflix and have tried watching a film which took 2 days and 3 connections to see - frustrating.
Any help or thoughts would be most welcome. Thank you.
Solved!
Go to Solution.

What sort of speeds do you get with your broadband. Presumably you are on ADSL as you are still using a HH2.
Use this speed tester.
http://speedtest.btwholesale.com/
Wireless is prone to interference and drop outs if the signal is weak. Streaming video is usually best using an Ethernet connection or if not possible, using powerline adaptors.
If you have a wireless enabled computer you could download, install and run inSSider. It will show you the wireless channels and which one your Homehub is on. You want to find the channel with the least congestion, ie. least number of users. Once you have that you need to change your homehub onto that channel. This may improve the signal to the TV.
See link for insider
http://www.metageek.net/products/inssider/
See link how to change channel on homehub
http://bt.custhelp.com/app/answers/detail/a_id/14094

Wireless Dropping out

Hello.
It does seem like a usual post here, but my wireless connection constantly drops out.
However, it is only when there is a download.
I gather that I'll probably get a "try changing the channel as you're dropping out due to interference" response, however, I would like to understand why this is only happening during downloads.
Issue and Situation
Upon attempting downloads (software patches, game patches, software download, etc), I lose my connection to the wireless 3-4 minutes after the download.
If I do not download, I never lose my connection.
The wireless will not let me connect back to it, unless I reset the router.
The wireless is in the room above me. It's a BT Home Hub v2.
If I put my computer right next to the router, I do not lose my connection to the wireless during download (hence it must be a frequency issue).
I have never had the issue in the past 7 months, it only suddenly happened 2 weeks ago.
As I said, I want to know why , especially why it won't let me connect back to it, as I gather I'm going to have to change the router frequency. (On a side note, given I have 7 BT wireless, 1 BTFON, 1BTOpenzone, and 3 Sky routers in range, what frequency would be best?)

you can try downloading inssider2 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.
this takes the guesswork out of channel selection
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Wireless dropping out - a bit disgruntled with BT.

Hi,
I had a problem with my BT Home Hub 2. The wireless connection regularly drops out to all the wire;ess devices in the house. (3 x laptops) and there is nothing that seems to be in common when it decides to fail and it doesn't come back online unless I restart the hub.
The BB connection to the exchange is okay and fast, our BT Vision Youview box has no issues and when the wireless drops I can still connect using a LAN ethernet cable. The hub is plugged into the main socket.
inSSIDer shows that the wireless signal disappears when it drops out
I have a spare non-BT wireless router and that works fine without dropping out but of course BT Vision does not work throgh that.
I have changed the filter. The hub is plugged directly into the main socket (I have no extensions) and I have tried different wireless channels. Our small bungalow is isolated and there are two other wireless signals just receivable from my house from an nearby school. One is on channel 1, the other on 11. I use channel 6. When the wireless is working we get a full strength signal throughout the property.
I contacted BT through chat regarding this issue and they first of all tried to sell me a wireless extender. I said not to bother because my contract is up soon and I'll just swap to either Sky or TalkTalk and I'll get a new hub. This was the reaction:
"Soumik Majumdar: I have gone ahead and replaced the hub for you. You were using a hub 2. Now you will be receiving your brand new hub 3 within next 3-4 business working days. Please wait for the hub to reach you."
Yesterday I received a refurbished Hub 2 not the new Hub 3 they promised. And guess what, it doesn't work as well as the old one. I have had to restart it six times in the last day to get the wireless back, which is worse that the old hub.
I guess I'll just changed providers so I get a new hub.
Thoughts anyone please?
Thanks,
Leinorackham

I believe the HH2 does have a known problem with the wireless becoming problematic through time. I know you have already done this but the best thing is to contact BT and ask them for another replacement and preferably a HH3.

Wireless drops out every evening!

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