Wireless HP Officejet 6500 problem

My printer is less than 2 months old all of a sudden I can not print, it says its disconnected. It is wireless how can it be disconnected. Anyone knows why?

Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).
What version of OS X?
From where did you get the hp software for your Mac's?
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Wired OfficeJet 6500 problem

Hello, I just recently set up an office printer with the Office Jet 6500 All in one, not the wireless model, however. I can access the printer server's web page and I can printer from within that web page (diagnostics and such) however, I can not print from any other computer at all. I can connect and my computer (OS X 10.6) recognizes the printer instantly, but as soon as I try to print, I get the following message, "Network host 'printer_name_here' is busy; will retry in xx seconds..." and it never completes. Looking at the status page on the printer's http server, I can see that it's receiving data, but it just never prints. Printer: OfficeJet 6500 E709a, OS: Mac OS X 10.6 Thanks

and i would like add, that if I use home network diagnostic tool hp, this program recognizes the printer

Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
How do I fix this problem?

What operating system? If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
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Problem with Wireless Printing on Officejet 6500

I just bought an HP Officejet 6500 E709n and it will not print wirelessly.

Please read this post then provide some details. What operating system? What error messages?
Bob Headrick, HP Expert
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HP Officejet 6500 E709a Printer - Wireless Networking Problem

Hello, I hope you can help me with networking my Officejet 6500 printer. I tried connecting it to my Dishnet wireless router via the USB connection. There is a Netgear N300 wireless router connected to the Dishnet router. I am running Windows 7 Home Edition 64 bit.
When I open up HP Solutions Center, and select Network Settings, I get the error, "This product has not been configured for networking. No network settings are available." I printed out a network configuration page but it says the network status is offling and the EWS shows http://0.0.0.0. I have powered down everything (computer, printer, routers), and still get the same error. I tried running the HP Print and Scan Doctor but it did not fix the issue.
Besides the desktop, I have 2 other laptops that I would like to be able to print wirelessly from. Thank you for any help you can provide.

Hi DawnAZ,
I'd like to help. I have some questions. Are you sure you have 2 routers? I'm not saying you don't, but it is not typical. Most often, a router is connected to a modem. The Internet signal comes in to the modem and then transmitted to the network through the router. I'm wondering if the Dishnet device is a modem and the Netgear is the router for your network.
The connection from the printer to the router would be through an Ethernet cable. A usb cable would not work for this connection. I am going to insert an image to this post so you can see where the Ethernet cable needs to be plugged in to the printer so you can be sure it is plugged in to the correct port.
I'm thinking that the printer should be connected to the Netgear with the Ethernet cable and another Ethernet cable should go from the Netgear to the modem. Let me know if you what you think.
The yellow plug is in the Ethernet port.
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Expert

HP OfficeJet 6500 (E709a) network problems

Hello. I have a new HP OfficeJet 6500 (E709a) Its all in one. I am trying to use it through a network in my home.
It is already working for 1 computer, a wireless laptop BUT not for me, a ethernet wired desktop.
PC: Windows 7 64 bit
Laptop: Windos Vista (dont know if 32 or 64) Using the printer succesfully wireless.
Well the problem is when trying to scan the printer or computer won't detect each other BUT I can print from my pc to the printer.
I installed it through the PC Add a Printer because everytime I tried it with the program downloaded from HP it wouldnt detect, EVER my connected and already tested printer. I can access the printers webpage, the 0.0.0.0.0 something page. I even tried the advanced installing way, manually typing the address the printer has but it would still not work.
I installed everything by selecting I would wire my printer later but to continue the installation I must find a way for it to detect my pc or the otherway around.
This question was solved.
View Solution.

Yes, plug the printer into your router with an Ethernet cable the run the Add Device in the Hewlett-Packard folder (Start > All Programs).
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How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
I don't get it, I read one post about why would we have to buy an AirPrint Printer when we have used the "print to a wifi printer" just fine in the past? Yes I feel that's exactly what's happening to me now too. I want to print from my iPhone and iPad to my WiFi Printer which is also now connected to my Airport Express WiFi network just fine. No problems.

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
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HP officejet 6500 E709n problem with scanner

Hi
I buy HP officejet 6500 E709n i have problem with scanner when printer work wireless (when work USB or cable RJ45 it's ok). When I try scanning windows give me problem "4,[2,7,80040007),(3,7,0)]", I change drivers and still not working. I have Vista and router D'link Di-524. Please help

Hi
I am having problem scaning from printer to desk top.Please help me

HP Officejet 6500 E709n Series wireless reads offline

I just installed the HP Officejet 6500 E709n Series on my HP Pavilion (Vista 32 bit) and I use a Linksys router. The install appeared to be successful, but I cannot print. All my other wireless devices are online and working as expected.
I get the messages the 'printer is offline' , 'document failed to print' and 'printer is disconnected'. I've run through the HP guided solutions and the only thing that it appeared that I needed to change was the port - from 'HP_192.168.1.105... Standard TCP/IP' to 'USB001 Virtual...'. According to the guide everything else was configured properly. Any guidance would much be appreciated.
Thanks

I am having this exact same problem with our Officejet 6500 E709n. Our printer is connected to a Cradlepoint CTR500 wireless router with WPA encryption. The primary device that uses this printer is a HP Probook Windows 7 Pro 32bit laptop that is also connected wirelessly. We use Symantec Endpoint Protection for antivirus only, no firewall is installed with this Symantec product. Windows 7 Firewall is on, but I have tried shutting this off also.
The 6500 constantly either disappears from the laptop (requiring a reinstall or on occasion a reboot works) -or- sometimes the unit will print but the "HP Solution Center" does not open and says that the printer is not fully installed. On occasions where a reboot fixes it, the printer ALWAYS shows up "use printer offline" so we need to go uncheck that also. I have called HP and used the chat option 4 times now and get nowhere. Every time I am instructed to reinstall the software (on occasion I am prompted to use L2 and L3 of the uninstall utility) but it ALWAYS happens again in a few days or weeks.
I can always ping the 6500, access it with a web browser, etc. The device has a hard coded IP address. Something tells me that the HP software is searching for the printer at bootup, and removes it when it is not found. The delay the laptop experiences in connecting to the wireless network might be preventing the software from finding the printer each time, or perhaps the fact that the device hibernates or moves to another network where the printer is not present.
If there is a solution to this, PLEASE let me know. Otherwise I am more than likely going to simply replace this device as the time saved in troubleshooting this will save us money.

Hp officejet 6500 e709n series wireless network connection issues

My HP officejet 6500 e709n series all-in-one printer was working perfectly fine the last time I used it (admittedly a couple of months ago). Now it seems like the printer thinks it is connected to the wireless network, but the computer thinks it isn't. I have run the wireless network test report off the printer a couple of times. The first time it said it couldn't detect any issues. The second time it said the only possible issue is that "MAC address filtering may be enabled on your wireles router". I have NO IDEA how to turn that off. I also don't know why this would suddenly be an issue since the printer was working fine a couple of months ago and we haven't changed anything since then. I have also run the network configuration page off the printer and it seems to think everything is fine.
When I run the troubleshooter off my computer (hp pavilion running Windows 7) it says "Printer hp officejet 6500 e709n series fax cannot be contacted over the network". I am getting very frustrated. How do I fix this problem?

What router? What operating system? Have you run the Wireless Setup WIzard from the Network menu on the front of the printer? Do that.
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I am employed by HP

How do I print from an iPad 3 Generation to an Officejet 6500 wireless E709n printer

I am a new iPad user and I have a 3rd Generation iPad and want to print to an Officejet 6500 wireless E709n printer but the iPad does not recognize the printer when I try to print or visa-versa. I am using a Ubee Modem/Router and don't know what to do. What do I have to do or what do I have to download to make the iPad and HP Printer print.

tpgarden wrote:
.... No AirPrint Printers Found. And it won't Print
Hi,
Your printer is not in the list therefore no AirPrint available. Your printer does not support ePrint therefore you can use Home & Biz apps. Have you downloaded apps to your iPad yet ? If yes, please try:
Pressing the iPad home button two times (a list of currently running apps should appear at the bottom of the screen).
Press and hold the HP ePrint Home & Biz app until it starts to move around.
Press the red 'X' on the app to end its process.
Press the iPad home button.
Regards.
BH
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Wireless connection to HP Officejet 6500 e 709n

I cannot connect to my Officejet 6500 E709n printer on my laptop with Win 7 Pro 64bit. I have a model MFP 400 installed in my office and it works fine. Could there be a conflict?

Hi,
Based on its specs, it has:
Connectivity, standard
1 USB (2.0); 1 Ethernet; 1 Wireless 802.11g/b; 2 memory card slots; 1 RJ-11 fax
How do you connect it to your laptop ? Depending on you existing hardware, you can connect many printers on your network(s) to your laptop.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I just purchased by MacBook Pro and I need to connect it to my HP officejet 6500 wireless printer, I tried putting the disk from the printer and I was not able to connect the two can you help me.

I just purchased my Mac Book Pro and I need to connect it to my hp officejet 6500 wireless printer, I tried using the CD that came with the printer and it will not connect

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

Unable to connect Officejet 6500 and Wireless internet simultaneously in Snow Leopard

Hi,
I am using Mac OS Snow Leopard and Officejet 6500. Before upgrading to Snow Leopard, I was able to connect both my printer and my wireless internet simultaneously (Leopard OS). However, after upgrading to Snow Leopard, I'm able to connect only one of them at a time which is really very inconvenient. Whenever I need to print, I need to manually select "hpsetup" from the Airport drop down and wait for it connect. This disconnects my internet. Then I need to select my wireless internet option in the Airport drop down again once I'm done with the printing.
This is defeating the entire purpose of a wireless printer. Guessing that its a problem with HP developing the required driver for Snow Leopard. I've already downloaded the driver meant for Snow Leopard but this is not solving the problem.
Also, would like to know whether its a problem with everyone or specific to me?

OK, great questions. I'll try to address them by number:
2. I do not think this is possible. I think your printer was initially connected to your router and has recently fallen off (thus broadcasting 'hpsetup'). Sorry, I am not saying you are lying, but I do not think it is possible without two radios.
3. a. Yes, you can only talk to one device at a time through your computer's wireless radio.
3. b. You can attach your printer wirelessly in case you need to move it, but....see "c" below.
3. c. I would recommend that you attach your printer via a wired connection (Ethernet cable) to your router if you can. It is by far easier to set up and more reliable in the long run. I can help.
The wired and wireless sides of a router talk to each other. By the time it gets to the router it really does not care if the connection is by wire or wireless, it treats all "clients" the same. That is why I recommend to wire your printer to your router and keep a wireless connection between your computer and router.
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I am employed by HP

IMac OS X 10.9.4 cannot see the scanner on Officejet 6500 Wireless E709n

Printer works, fax works but does not see scanner.
When Scan Pro is opened an error message appears "Sorry, scanner could not be initialized"
Work around is to use Image Capture
How do I get the HP Scanner to work?
IMac OS X 10.9.4 wireless connection to Officejet 6500 Wireless E709n

Same problem with an HP3055 on Ethernet

Wireless HP Officejet 6500 problem

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