Wireless HP Photosmart eAll-in-One will not print from Word program in HP G60-535DX Windows 7

Wireless connection checks out on both the Pc and the printer. All options check out correctly. Until a week ago
my 2 year wireless connection worked correctly. I can print from the Internet but not from any Windows
programs. I have contected HP 3 times last night; accessed Print and Scan Doctor and all options listed on help menus for PC and printer. Is there a new driver to correct this problem?

Hi,
Here's the link for the latest driver for your printer.
Printer Driver
Make sure you save the file when prompted before running it.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Similar Messages

My HP Photosmart all in one C4480 will not print from PC

I can't get my printer to print from my computer. Everything shows it's hooked up fine and ready to go. Yet when I try to print, nothing happens! Driving me crazy. Not sure if this is simply a bad printer or what. I've tried everything from unplugging, unhooking, rebooting, reinstalling, updating drivers and everything else. I've run out of ideas. Any new ideas would be appreciated.

Oddly @FlaBoy34, I did not get a notification that you had responded. I do see now that the issue you were experiencing remains. I suggest calling us to discuss your in/out of warranty options.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

I have a HP Photosmart Premium 309 and it will not print from the computer says not online,

disconnected usb and power and re connected, but still not printing, just says offline. can anyone help please

hi there,
could you provide the community with a little more information to help narrow troubleshooting? what operating system?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Desktop PC (XP) on home network will not print from internet, laptop networked to desktop will print?

my home desktop is connected to router and wireless networked to home laptop. the desktop will not print from the internet, will print local word docs, etc.. the home laptop is connected to that network and does print from internet. both are using Firefox.
If i use Internet Explorer the desktop will print from the internet.

Try the '''''reset''''' described here: <br />
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Photosmart C7280 will not print from one computer on wireless network

C7280 will not print from desktop computer via a home wireless network. It has worked in the past, but ceased recently.
It will print from a laptop on the same network.
I have tried to comply with the procedures on the HP Support and Drivers site, such as the HPHNDU.exe routine and others, but have had no success.
I would appreciate some help. My previous post in May has not had any replies.
This question was solved.
View Solution.

Look to the left and a bit above Cancel and Post. You are a member and not a visitor, right?
You may not have enough posts to have the privilege of attachments, I am not sure.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

My wireless HP Deskjet 3050 printer will not print from web sites.

My HP Deskjet 3050 J610 printer will not print from web sites - it prints ok from WORD, etc. I keep getting the error message: "An unknown error occurred while printing." This problem only arises with Firefox browser.
The printer is connected wirelessly to a network and this occurs when I use a laptop on the network. It is also connected via cable to a desktop computer but there is no problem in printing from the desktop.
Any assistance would be appreciated.

That sounds as if you need to investigate to see if you were able to clear all of the paper that was causing the jam.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

HP 7280 all-in-one says ink cartridges are empty and will not print from PC, but it copies fine.

Replaced 2 ink cartridges in hp 7280 but still says both cartridges are empty and will not print from PC, but it will copy fine. When I try to print I get a error box that says "Ink cartridges empty - replace black and yellow ink cartridges to continue." They are brand new - just bought them - expiration date Sep 2015. Have tried rebooting and disconnecting and reconnecting everything. Same error, but it still will do color copies fine - all cartridges are working. Help?!

Hi tfmartin,
I understand you have a Photosmart C7280 that you are unable to print to from your computer. I'm sorry to hear about this, but I will certainly do my best to assist you in resolving this issue.
Before I can offer any suggestions I do need to know which version of Windows or Mac that you're using and how the printer is connected (wireless or USB). Once I have that information I should be able to help you better. In the meantime, if you're using Windows, please download and run the HP Print and Scan Doctor to see if it can assist with the issue at hand
Hope to hear back from you soon! Have a great day
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Hp envy 4500 will not print from windows 8. Thinks it prints, but it doesn't.

Am trying to print from my Toshiba laptop running Windows 8 to my HP Envy 4500 wirelessly. Works fine from my ipad, works fine from my desktop and laptop running Windows 7. I have uninstalled and re-installed the printer driver 5 times. Printer is recognized, has an IP addrress, and will print an internal test page. When I print to it from my Windows 8 machine, the file goes in the queue, gets a port, and then disappears as if it was printed. Nothing prints. Please help, this is SOOOOOOOOOOOOOOOOOO frustrating.
This question was solved.
View Solution.

Having same problem with my Toshiba laptop windows 8. Will not print from laptop, printer prints from ipad, and iphone.
Deleted and reinstalled several times as well both ways with disk, and wizard.
still unable to print from laptop, have to email everything to ipad in order to print.
so annoying and frustrating.............

LaserJet Pro Scans, prints test page but will not print from a file

I installed a LaserJet Pro200 MFP M276nw on my wife's Toshiba Satellite (Windows 7 64Bit OS) laptop yesterday (Printer is brand new out of the box). I installed with a wireless connection. It will print a test page and also scan wirelessly but will not print from a file i.e. a PDF. I installed it on my HP Probook this morning and it works fine. Any suggestions would be appreciated. The thought of paying Geek Squad 75 bucks rubs me the wrong way, especially since i just paid them 100 for an extended warranty. Thanks!

Welcome to the HP Forums JBottensek,
I see by your post that the printer won't print a PDF document from the one computer.
I can help you with this issue.
I have provided a document to go through the steps which should resolve this issue for not being able to print PDF documents. Cannot Print PDFs from Adobe Reader.
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printer will not print from computer, but will make copies.

My Photosmart C4280 All-in-One was working fine and suddenly it will not print from my computer. After trying Diagnostic Utility 4.1 the message appeared that it has "encountered a problem and needs to close." Also, a message appeared that it is "offline." Can anyone help to get it back online? I desperately need this printer in working order.

What operating system? How is the printer connected?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My printer will print pages from the internet but will not print from my files.

My printer will not print from my computer files but will print from the net. Does anyone have any idea what is going on with my printer?

Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? What programs are you printing from?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My new Officejet Pro 8500a on a Windows XP machine will not print from the Internet.

I just purchased and installed an Officejet Pro 8500a all-in-one and everything seems to work fine except that the maachine will not print from the internet. I use Windows XP home and and the Firefox browser. The printer is connected directly to the computer, and is not directly connected to the Internet or any other network.

The Officejet 8500 printers take individual ink cartridges (IIC); that machine requires that all cartridges be installed to ensure that the printhead does not get damaged. Ink is used in the printer not just for printing, but maintain the printer and the printhead. One can reduce the amount of color ink the printer uses by changing the printer settings to Grayscale or use black ink only. Page 34 of the user manual shows how one can change those settings when printing documents. For further information on how ink is used in the printer; one can look as this page here where it goes into detail on the different ways that ink is used in the printer.
I would just replace the color cartridge that the printer indicates needs replacing when the machine alerts you to low ink. I would not replace all colors at once when only one is in need of replacing.
I hope that this helps.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

My 6310 All in One will print a test page but will not print from Publisher, Notepad, etc. WTH?

My HP 6310 will print a test page fine, but will not print from Publisher, Notepad, etc. It goes thru the motions, but the image printed is almost not there. I have new ink cartridges in it. I have adjusted the print settings. STILL won't print properly. WTH???

Hm, okay, thanks for getting back to me again!
Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer and test print again.
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

the cc desktop app is used to install and update cc programs (and a few other thinigs). but that does not include 'opening' the installed programs.
click your start button or your program files directory to find the acrobat executable to launch acrobat (and any of your other apps, adobe or otherwise).

HT4356 Epson Artisan 837 will not print from IPhone

I have an IPhone 5 and an Epson Artisan 837 printer. When I attempt to print from my Ihone 5 I always receive an error message:
"out of paper, paper jammed, or incorrect paper size".
In reality,it is none of these things. I can print from my IPhone 5 to my Brother printer via the router connected to my computer, but the Epson is via WiFi/AirPrint.
Someone tried printing from their IPhone 5 to my Epson and it worked perfectly, but it WILL NOT PRINT FROM MY IPHONE 5.

Try GutenPrint:
Click here to begin autodownload: http://tinyurl.com/8ctlaw.
You might also benefit from installing Usbtb & the latest Ghostscript & CUPS:
Click here to begin autodownload: http://tinyurl.com/9mgm38.
Here's a link to GNU Ghostscript 8.63: http://tinyurl.com/9g9tx9.
Here's a link to CUPS 1.3.9: http://tinyurl.com/yuckcm.
Here's a link to Foomatic-RIP:
Click here to begin autodownload: http://tinyurl.com/4ep5dv.
Finally here's a link to HPIJS:
Click here to begin autodownload: http://tinyurl.com/ayhp9z.
You should find that your HP printers print much faster now since Usbtb is faster than Apple's built-in USB drivers that they ship with Leopard by default.
<Edited by Moderator>

Wireless HP Photosmart eAll-in-On​e will not print from Word program in HP G60-535DX Windows 7

Similar Messages

Maybe you are looking for

Wireless HP Photosmart eAll-in-One will not print from Word program in HP G60-535DX Windows 7