Wireless install of HP C4780 on Mac running OS 10.9.2

Question

I have a C4780 that I can't get the wireless connection working.  Via USB, its OK, but want the wireless to work as well.  I've already taken the following steps:
1) Update HP software via Apple Sortware update (i have version 2.16.1)
2) I've run a network config page and I don't have a valid SSID
3) I've looked under my Mac's airport, and I don't see the HP printer listed there
4) I've reset the wireless using the printer's buttons
5) I've tried using the HP setup utlity but after selecting the device to install and pressing "continue" is just sits there - no messages or anything - it just sits there
6) I've gone under the printer's options and selected "WPS" and tried to connect - it only times out after a few minutes
7) The other wireless in the house is OK - no issues with any other devices.
So any suggestions on how to get a SSID on the printer

Answer 1

Hi PJH477,
I see you are struggling to get the printer on your wireless network. I can help.
This printer does not have a wireless wizard build into the front panel instead we would typically connect a USB cable from the printer to the computer and run the setup assistant.
Because you  have 10.9 on the Mac, there is no full feature software and drivers, thus you will not have the setup assistant we need to configure the printer. You may be wondering now, well how can I set it up then?  Good question, we are going to restore the printers network back to default and the printer will have its own IP address designed for whats called an Ad Hoc connection (network without a router). We will put the computer on the printers network, and then print a report to get the printers IP address. At this point we can access the embedded web server (EWS) and run the wireless wizard from there. Once the printer is on the home network with the router we can put the computer back on the network and vuala the printer and computer will both be on your network.
To restore network defaults
Press the Scan button (it also the Wireless menu button)
Select Wireless Settings
Scroll down and select Restore Network Defaults.  Press Yes to acknowledge
The radio will turn off (the blue LED will go out).  Select Enable Wireless
Put the computer on the printers network (temporary)
1. Click on the Airport symbol on the top left side of the Mac screen
2. Choose the network that look relative to the printer (might say HP setup or some variation)
Print the wireless network test
Press the Scan button (it also the Wireless menu button)
Select Wireless Settings
Navigate to Wireless test and select.
The Wireless Network Test prints, look for and note the IP address.
Open an internet broswer (Safari) and enter the IP address into the URL (address bar).
Click on the newtork tab, on the left click on wireless or 802.11.
At this point we are looking fore "start wizard" should be on the right hand side.
Once we have successful configured the printer for your network you can put your computer back on your own network.
Now you can add the printer to the System Preferences and print
Please let me know if this resolves the issue, thanks.
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Sunshyn2005 - I work on behalf of HP