Wireless IP Camera Won't Connect To Westell 9100EM Router

I'm trying to connection an IP camera, on Fios, to my Verizon Westell 9100EM router.
Connecting the camera via a wired connection works fine. Port forwarding is automatically configured when turning the camera on, at TCP ANY 554, and the IP camera is viewable on the web. No worries.
However, when unplugging the cord, the router never recogizes the camera. Not after resetting, powering off/on, etc. Both the WEP and SSID are set correctly on the camera. All other wireless devices (laptops, Xbox 360, iPhone, etc.) work fine on the router.
Naturally, the camera people blame Verizon and Verizon blames the camera people.
Does anyone have any ideas?
Thanks!

What are the details on the camera (Make, model, etc) ?
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Slow connection with westell 9100Em router...

i decided to make my own thread and mayb a tech support will see it and solve my problems or anybody that know why this happens and can help me with this.
1. my first problem is my speed, i never get what i paid for which is 20/5 and i know u wont always get your max speed but atleast close to it. the only time i get close to that speed is when i reset or reboot my router which is a hassel to do everytime i get on internet or when i call tech support to reset my ONT which is also a hassel to do everytime i get on the internet.
they tried to resolve it by saying its the router but i just got a replacement router yesterday, which is also a westell 9100EM router and still the same problem. if its not consistent with the speed, i will call tech support again but so far its not, its down to 5/1 and even 2/0.8.
2.my ping is really high, 500ms average and the max today was around 900ms and that i know its really bad when i know its suppose to be less than 100ms or even less than 50ms. so with this high ping, i cant play online on my 360 b/c the connection to each player is really bad with that high ping. my bullets for call of duty 4 modern combat is really laggy, so bad it lags for about a second or two which makes u a dead duck when you are out in the open.
if anyone can help me with this problem, i will appreciate your efforts.

If you send me a private message with your account info, I will look into your service and get this resolved for you.
Brian K
Verizon Telecom
Fiber Solution Center
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My imac won't startup past the spinning gear and my apple keyboard is wireless but it won't connect, how do I fix the problem so I can get into safe mode?

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http://support.apple.com/kb/TS3048
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I had the same problem. Unfortunately it seems that the Orange Live Box, which was previously the Wanadoo Live Box, is not compatible with a Mac. You can confirm this in the instructions for the Live Box. Completely rubbish and hopefully after mass buying of Apple products will convince Orange to upgrade their technology.
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Bridging a Westell 9100EM Router to a Netgear N600

Hello there,
I was wondering if there was a way to turn my Westell 9100EM Router into an access point/bridge, so I can setup my Netgear N600 Router to work as a client, so that the signal is evenly and more furtherer spread across my house. I am an intermediate when it comes to networking, so a step-by-step would be heavily appreciated. Thank you!

If you have FiOS TV service, then you shouldn't bridge it. Verizon interlaced so many TV features into the westell router that it would probably put a damper on your FiOS TV experience.
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Can I use my wireless or an extra router along with the Verizon provided router?
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WRT610N 5ghz xbox 360 wireless N adapter won't connect (xbox 360 "Wireless Mode = Not connected")

Hi folks,
Looks like some other folks have reported similar. Haven't seen if an answer has been found anywhere.
WRT610v2 running latest firmware.
xbox 360 sees both the 2.4 network (ssid = network1) and the 5.0 network (ssid network2) when it does its scan.
Initially, xbox showed network strength for 2.4 network at 3 out of 4 bars and 5.0 network at 1 out of 4 bars.
Connects to 2.4 network just fine
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Hello,
Thanks for the suggestions. Tried as you suggested but still no luck. Seems to see the 5ghz ssid just fine with plenty of strength but just will not pull an ip address or even connect if I manually assign.
Any other thoughts?
thanks again for taking the time to respond.
rjb

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Did you try making any changes on the router to fix the issue? If not, please try this. Launch Cisco Connect. Click on router settings and then click on 'advanced settings' and click ok.
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Trouble replacing Westell 9100EM router w/ Asus RT-AC68U

I got a new router (ASUS RT-A68U) and want to replace the Westell 9100EM that came installed w/ my FiOS package.
I have the new router connected, and it can get to the internet just fine. It's gui says it's connected to the internet, and I can use it's onboard diagnostics to ping google.com, do a tracert, etc. However, none of the devices I connect to the new router can get an IP address. My WIRED connection from the PC to the router is unable to get an IP, even after ipconfig /release and /renew (Windows 7, from command line). My mobile phone can connect wirelessly to the new router, but is also unable to get an IP address.
Are there some settings I need to manage in order to have it automatically assign IPs to connected devices? I've set the new router to use google's DNS servers (8.8.8.8 and 8.8.8.4). Do I need to use verizon's servers first? Is there a change to the subnet mask or anything else that I'm missing?
Thanks to anyone who can offer some advice
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ajhartman wrote:
I got a new router (ASUS RT-A68U) and want to replace the Westell 9100EM that came installed w/ my FiOS package.
I have the new router connected, and it can get to the internet just fine. It's gui says it's connected to the internet, and I can use it's onboard diagnostics to ping google.com, do a tracert, etc. However, none of the devices I connect to the new router can get an IP address. My WIRED connection from the PC to the router is unable to get an IP, even after ipconfig /release and /renew (Windows 7, from command line). My mobile phone can connect wirelessly to the new router, but is also unable to get an IP address.
Are there some settings I need to manage in order to have it automatically assign IPs to connected devices? I've set the new router to use google's DNS servers (8.8.8.8 and 8.8.8.4). Do I need to use verizon's servers first? Is there a change to the subnet mask or anything else that I'm missing?
Thanks to anyone who can offer some advice
-Adam
Reset the router to factory defaults by pressing the reset button,
By default the router is set up as 192.168.1.1 so enter that address in a browser and connect
The default login is uerid admin and password admin
you should be able to use Quick Internet Setup QIS
Your fios account will give you an automatic dhcp address and no userid and password is required for that
at this point your router should be connected to the internet.
Using the main manu select lan and make sure the dhcp server is turned on (it's the radio button toggle at the top), should be by default and it should be handing out addresses on the 192.168.1 subnet.
On your machine run cmd and type in ipconfig /all - certify that you have an ip address of 192.168.1.x
If you've set the router dns to the google dns servers after the router reset then ipconfig should also show you that your dns servers are what you entered on the router if so
All is OK an you should be up and running
You'll probably want to change the default wireless settings, how to do that is inb the user manual.
There is no need to reference the Verizon dns servers

Westell 9100em router forgets custom DNS Setting

Is anyone else trying to use custom DNS settings with their Westell 9100em routers? My problem is that when/if it loses its connection to Verizon (either system glitch or power on/off), the DNS settings revert to the system default (choose automatically). I use OpenDNS...and its great. This is very frustrating. I used to have an Actiontec that worked just fine before the router itself died.. This problem seems to be specific to Westell - it remembers everything else (SSID, security keys etc) but resets the DNS settings.
Tech support has been no help. They just send me a new Westell (arrrrrgh!) that does the same thing . Apparently the shipping people just pull "a router" off the shelves and ship them. Seems like a firmware bug to me. Today they sent me to the 'Billing group" who told me that I'd have to pay $150 if I wanted an Actiontec!!!!
All I want is for them to send me the latest Actiontec (since I never had this problem with them before).
Anyone else run into this? How'd you resolve it?
Thanks

The router rebooted itself...DNS lost.
Aug 16 18:55:54 2011System LogMessagedaemon.info WAN-en2210: link down, device will be down

Westell 9100EM Router Firmware - latest version?

I have a Westell 9100EM FIOS Router with firmware version 2.01.02.00 . As far as I know, it's never been updated since the install several years ago since my update setting has been set to "Automatic Update DIsabled" from the pull-down choices in the Advanced Upgrade Firmware section in the Router setup screen.
All is working ok, no problems, but I was curious if there was a more recent firmware version available for download & install.
I found a link here and downloaded the firmware file (haven't tried installing) but I wanted to see if this was the latest version as the version # appears to be an earlier version.
The downloaded version # is A90-9100EM15-10_1.02.00.04 which would seem, at a glance, to indicate an earlier version # than my existing Router version.
Has anyone updated the Westell 9100EM firmware recently with the above version?
Solved!
Go to Solution.

viafax999 wrote:
In the 5 plus years I've had a Westell there has never been a firmware update.
Thanks for the info.

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My old router went out last night, and I had a wrt54gs that was given to me a while back, so I hooked it up, but I am having some issues with it.
For a while it would say that it had no internet access, when it was connected. Then I couldn't get my wireless devices to connect (xbox, and cell phone) All I had done was change the name and the encryption to WEP.
I was able to get them online when I switched to WPA2 for a while. Then I decided to play a game (Tried Diablo 3 and Path of Exile) Every time I loaded up the game, the devices would get kicked off. WHen I disconnected from the game, they would reconnect to the network. Until 1 time they didn't. Now my Xbox wont connect at all, and my phone keeps saying the network is not in range, when placed a foot from the router. I've tried disabling UPnP, but that doesn't do anything. I've turned MAC filtering, on and off. I've powercycled, and just get no good results.
I'm not sure if this is just a bad router, or whats, going on. (FYI my old router was a 10 yr old D-link that I never had problems with)
Here is my ipconfig..any ideas? Firmware version is 7.2.08
Windows IP Configuration
Host Name . . . . . . . . . . . . : Dream
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E
Gigabit Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-1F-D0-D2-72-C6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e859:6ea9:a69c:23b7%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, August 12, 2012 6:54:20 PM
Lease Expires . . . . . . . . . . : Monday, August 13, 2012 10:14:05 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 234889168
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-06-8F-85-00-1F-D0-D2-72-C6
DNS Servers . . . . . . . . . . . : 24.217.0.5
24.217.201.67
24.247.15.53
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{F3C3BCCF-D72F-401D-8DA5-01ACBE50DF61}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:825:2a05:b47b:eaeb(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::825:2a05:b47b:eaeb%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

What are the details on the camera (Make, model, etc) ?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

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Wireless IP Camera Won't Connect To Westell 9100EM Router

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