Wireless keyboard and mouse knocked out by skype

Hi everytime someone skypes me it knocks out my wireless keyboard &mouse any suggestions

On a new computer running 8.1 with an AMD 6300 I got hangups of my mouse and keyboard whenever I use Skype. I ran the system's file Checker utility and that stopped the problem. File Checker said that I still had some DLLs that it couldn't fix they seemed all to be AMD related.
I had uninstalled and reinstalled Skype about three times .
I used easy transfer from a Windows 7 machine to this new machine, and after installing the files on the new machine I had lots of errors. I had to use the recovery Windows 8.1disk to reinstall the operating system and then most stuff worked all right except for the problem with Skype locking my mouse and keyboard .

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Hello @richnaz,
I have read your post on how you are looking to replace the wireless dongle for your mouse and keyboard, and I would be happy to assist you in this matter!
To find out your replacement options, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
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MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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planning on wall-mounting. While at my desk, I will
have my MacBook in a drawer with the Apple Wireless
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Hi Saint Anne,
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Cheers,
Judy

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Welcome to the HP Forums!
I have read your post on your wireless keyboard and mouse not working with your desktop, and I would be happy to help you! To begin, I need to ask you a few introductory questions:
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What version of Windows are you using?
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Are you using a USB hub to connect your peripherals or is it directly plugged into the computer?
Please re-post with the necessary information, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

Wireless keyboard and mouse knocked out by skype

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