Wireless keyboard connection failing, hardware or software?
I've had the apple steel wireless keyboard for I'd say coming up on a second year now and it suddenly stops and then starts working. Unfortunately, it stopped working now. Here's what I have tried:
1) replaced batteries a number of times
2) purchased a new bluetooth receiver
3) deleted and re-paired device.
Nothing seems to be working. Th light turns on, and blinks in discoverable mode. When I delete and re-pair the device, once it immediately gave me the code and started working. Now, it sees the keyboard and when I click on it in the bluetooth list to continue to pair, it times out saying that I should make sure it is in range or check the pair coding options. So as far as I can tell, it sees the keyboard for whatever problem but wont go into the pairing process correctly. Has the keyboard just failed? Or is there something on the software side? I'd hate to buy another one to find it's software. Plus, surely it should last for a couple of years?
Other info:
It seems to happen sometimes after the computer has gone to sleep, but not always, and it fails other times.
I have purchased a large wireless trackpad in the last month. Had no conflicts until the last week when the keyboard starting acting nuts. But could there be a conflict there?
Any help would be appreciated. My workstation is set up pretty tightly with all it's components and the wireless apple keyboard has its place.
I'm at a loss.
Interesting. I thought that it might have been interference from my new Apple TV, but after I unplugged it I got the same issue.
I'm almost positive it's software but have not wanted to reinstall the OS. I'm also surprised that I don't see more people bringing up the same issue which really makes me wonder.
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instance of CCM_ClientActions
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{21235dbd-076b-422e-8ee1-7209d6ea553a}";
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DisplayNameResID = 10001;
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"<?xml version='1.0' ?>"
"<InventoryMessage MessageType='InventoryAction'>"
" <InventoryAction ActionType='Predefined'>"
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" <Description>Hardware</Description>"
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" <ReportDestination>mp:MP_HinvEndpoint</ReportDestination>"
" </InventoryAction>"
"</InventoryMessage>";
instance of InventoryAction
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{b01205b8-61f4-4c59-8350-20bfb09141f5}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
DefaultTimeout = 600000;
ReportTimeout = 4838400;
Description = "Hardware";
ReportType = "Delta";
ReportDestination = "mp:MP_HinvEndpoint";
InventoryActionLastUpdateTime = "20140522125524.000000+000";
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{b5ef5720-55d9-4512-a4ed-3020b848be80}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "CCM_System";
DataItemID = "{00000000-0000-0000-0001-000000000009}";
Namespace = "\\\\.\\root\\ccm\\invagt";
Properties = "Name, SMSID, Domain, SystemRole, SystemType, LocalDateTime";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
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PolicyInstanceID = "{411e6aef-5ca0-488d-ae2b-d34ee8850dd3}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "Win32_NetworkAdapterConfiguration";
DataItemID = "{06C255F9-EAED-4F38-82F4-E6FDE797266B}";
Namespace = "\\\\.\\root\\cimv2";
Properties = "DefaultIPGateway, DHCPEnabled, DHCPServer, DNSDomain, DNSHostName, Index, IPAddress, IPEnabled, IPSubnet, MACAddress, ServiceName";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{23b334fc-e73b-4eb0-b1c8-7c6b7a5502eb}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "Win32_ComputerSystem";
DataItemID = "{13DE5B44-924E-4DBD-A6A6-CD9FEF84824B}";
Namespace = "\\\\.\\root\\cimv2";
Properties = "CurrentTimeZone, Description, Domain, DomainRole, Manufacturer, Model, Name, NumberOfProcessors, Roles, Status, SystemType, UserName";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{d89986c0-9103-48ec-a0f8-2332f60cf82f}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "NAP_Client";
DataItemID = "{166976A0-E2DA-473A-8BED-A1AA4BB221A6}";
Namespace = "\\\\.\\root\\Nap";
Properties = "description, fixupURL, name, napEnabled, napProtocolVersion, systemIsolationState";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{01663d43-65ae-4d6e-b005-95e1a0aff8a8}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "Win32_USBController";
DataItemID = "{18985935-AAB5-4B70-8EBF-EEDA512D1F2E}";
Namespace = "\\\\.\\root\\cimv2";
Properties = "Availability, Description, DeviceID, Name";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
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InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "CCM_PwrMgmtSystemPowerCapabilities";
DataItemID = "{1C450D6D-1BC7-4B2C-9874-D7F4D6B923DB}";
Namespace = "\\\\.\\root\\CCM\\powermanagementagent";
Properties = "ApmPresent, BatteriesAreShortTerm, FullWake, LidPresent, MinDeviceWakeState, PreferredPMProfile, ProcessorThrottle, RtcWake, SystemBatteriesPresent, SystemS1, SystemS2, SystemS3, SystemS4, SystemS5, UpsPresent, VideoDimPresent";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
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InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "Win32_IDEController";
DataItemID = "{1DA32262-A36D-43BD-A37D-6D77B5199620}";
Namespace = "\\\\.\\root\\cimv2";
Properties = "Availability, Description, DeviceID, Manufacturer, Name, Status";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
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DataItemID = "{217357B6-7497-4BC3-A82B-3A216B6207E8}";
Namespace = "\\\\.\\root\\cimv2\\sms";
Properties = "AMT, AMTApps, BiosVersion, BuildNumber, DeviceID, Flash, LegacyMode, Netstack, ProvisionMode, ProvisionState, RecoveryBuildNum, RecoveryVersion, Sku, TLSMode, VendorID, ZTCEnabled";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{3aa2d241-f228-4ef6-b76a-5c1b43b60bd8}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "Win32_VideoController";
DataItemID = "{2202EC91-6E30-4E0A-889E-9B7E3EC4AC3A}";
Namespace = "\\\\.\\root\\cimv2";
Properties = "AdapterCompatibility, AdapterDACType, AdapterRAM, CurrentBitsPerPixel, CurrentHorizontalResolution, CurrentNumberOfColumns, CurrentNumberOfRows, CurrentRefreshRate, CurrentScanMode, CurrentVerticalResolution, Description, DeviceID, DriverDate,
DriverVersion, InstalledDisplayDrivers, Name, NumberOfColorPlanes, SpecificationVersion, VideoMode, VideoModeDescription, VideoProcessor";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
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InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "Win32_DiskPartition";
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Namespace = "\\\\.\\root\\cimv2";
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Timeout = 600000;
instance of InventoryDataItem
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instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
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Properties = "AdditionalProductCodes, CompanyName, ExplorerFileName, FileDescription, FilePropertiesHash, FileSize, FileVersion, FolderPath, LastUsedTime, LastUserName, msiDisplayName, msiPublisher, msiVersion, OriginalFileName, ProductCode, ProductLanguage,
ProductName, ProductVersion, SoftwarePropertiesHash";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
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InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "Win32_TSIssuedLicense";
DataItemID = "{29F5CC1A-C837-482F-BA52-F36D5080B0BB}";
Namespace = "\\\\.\\root\\cimv2";
Properties = "ExpirationDate, IssueDate, KeyPackId, LicenseId, LicenseStatus, sHardwareId, sIssuedToComputer, sIssuedToUser";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{01c06977-c9a1-4e6c-a374-09afeaaa0282}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "Win32_SoundDevice";
DataItemID = "{2B63E5E2-6536-49B8-8A9E-A2483F5E4118}";
Namespace = "\\\\.\\root\\cimv2";
Properties = "Availability, Description, DeviceID, InstallDate, Manufacturer, Name, PNPDeviceID, ProductName, Status";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{567defe7-6d47-4067-9916-4ad156a251e2}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "SMS_Windows8ApplicationUserInfo";
DataItemID = "{2D702D96-DC23-4382-922C-22FA75242079}";
Namespace = "root\\cimv2\\sms";
Properties = "FullName, InstallState, UserAccountName, UserSecurityId";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{2f9966d5-ddf6-4783-aa2c-b2669d47e8de}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "Win32_MotherboardDevice";
DataItemID = "{2FA8DCE1-A297-46A3-88C6-C4B483AB5856}";
Namespace = "\\\\.\\root\\cimv2";
Properties = "Description, DeviceID, PrimaryBusType, RevisionNumber, SecondaryBusType, Status, StatusInfo, SystemName";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{3ca8cfc0-890a-4de1-9ea5-e2129ee4be5f}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "CCM_PwrMgmtLastSuspendError";
DataItemID = "{3237A1DC-A306-4AD7-A33D-39AB24AAF76A}";
Namespace = "\\\\.\\root\\CCM\\powermanagementagent";
Properties = "Requester, RequesterInfo, RequesterType, RequestType, Time, UnknownRequester";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{c7ffacdd-eda5-43c7-8770-b66b1d2f6269}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "Win32_BIOS";
DataItemID = "{33A46E60-941B-45FA-B31F-F7D2F299C34D}";
Namespace = "\\\\.\\root\\cimv2";
Properties = "BuildNumber, Description, Manufacturer, Name, ReleaseDate, SerialNumber, SMBIOSBIOSVersion, SoftwareElementID, SoftwareElementState, TargetOperatingSystem, Version";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{e4dbf910-bcb4-4fba-9342-91b978728414}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "CCM_PowerManagementClientOptoutSetting";
DataItemID = "{35072C71-98CF-4867-BAA2-E8577177A335}";
Namespace = "\\\\.\\root\\ccm\\ClientSDK";
Properties = "AdminAllowOptout, EffectiveClientOptOut, IsClientOptOut";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{69244b19-3d71-408a-a638-bb721d435c27}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "CCM_PwrMgmtActualDay";
DataItemID = "{3929BBE8-2293-46A7-9344-44CBC8426D5D}";
Namespace = "\\\\.\\root\\CCM\\powermanagementagent";
Properties = "Date, hr0_1, hr1_2, hr10_11, hr11_12, hr12_13, hr13_14, hr14_15, hr15_16, hr16_17, hr17_18, hr18_19, hr19_20, hr2_3, hr20_21, hr21_22, hr22_23, hr23_0, hr3_4, hr4_5, hr5_6, hr6_7, hr7_8, hr8_9, hr9_10, minutesTotal, TypeOfEvent";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{f2d46091-2eca-4c32-850f-b46b60bd1ccf}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "SMS_ActiveSyncService";
DataItemID = "{3BEC49C7-E6E4-485A-92C5-35984F681BDD}";
Namespace = "root\\SmsDm";
Properties = "LastSyncTime, MajorVersion, MinorVersion";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{402cba88-3714-4b19-839e-ff6fb8f0146e}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "CCM_PowerConfig";
DataItemID = "{43A6CF48-A9CA-4A64-B314-3D71B54E6783}";
Namespace = "\\\\.\\root\\CCM\\policy\\machine\\actualconfig";
Properties = "NonPeakPowerPlanName, PeakPowerPlanName, PowerConfigID, WakeUpTimeHoursMin";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{ae732df3-ccdf-45e6-821e-a53cdc1414e8}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "Win32_Service";
DataItemID = "{45257308-70AF-42C2-94CB-F3CD4FC4C024}";
Namespace = "\\\\.\\root\\cimv2";
Properties = "DisplayName, Name, PathName, ServiceType, StartMode, StartName, Status";
Timeout = 600000;
instance of InventoryDataItem
PolicyID = "{ddd86c63-8305-4b33-a4ff-37585240a232}";
PolicyVersion = "7.00";
PolicySource = "SMS:001";
PolicyRuleID = "{a782af93-6e65-4b11-9e20-f8d62e5026e4}";
PolicyInstanceID = "{00c90b23-7089-42a8-bee0-54c86541a114}";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
ItemClass = "Win32Reg_SMSGuest
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