Wireless keyboard connection lost/intermittant

Yesterday, while working, my keyboard lost connection as a message saying so appeared on screen. This was momentary and it seemed to regain connection. This is a new keyboard on the new intel iMac. This morning I could not log in and then the icon appeared telling me I lost connection again. I tried changing batteries, even though the ones in the keyboard are new. I ended up getting a connection with the original batteries while taking them in and out, and as the little light on keyboard appeared. Is this a defect with the way the batteries are resting in the keyboard. The metal screw on end of battery compartment screws snug and can not be made tighter. Has anyone had the same problem. I may have been having this same problem all along for the last month, as once in a while I am unable to log in because nothing happens when I type. I thought the computer was still booting somehow, but now I'm thinking that the keyboard has been struggling to find connectivity. When this happened this morning though, it did tell me with the icon that I lost connection.

This sounds good and a way to save me if I'm unable to log in (I hadn't thought of just connecting my old usb k/b and mouse). The "PRAM" & "SMC" I assume were set automatically for me when I set the new computer up last month. I would have to do some 'figuring out' to reset these and delete from BT, whatever that is. Is that a place where I would delete the current wireless k/b and mouse configuration that is giving me problems? (I'll also try new batteries.)

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Wireless keyboard connection lost

I have purchased a brand new Mac Pro with wireless keyboard and mouse. The connection is constantly lost between the keyboard/mouse and the computer. At times it is only lost for a second or two, however at other times I have to shutoff the keyboard/mouse and turn it on again to be able to use it. All the lost connections seem random. The batteries are at maximum and the keyboard/mouse is within a couple of feet from the computer. Any ideas what the problem could be?

Sorry, no suggestions, but I'm having the same problem with the wireless keyboard. It happens several times/day even when batteries are fully charged. Turning off Bluetooth and turning it back on seems to fix it temporarily, but it is disruptive.

Wireless keyboard: "Connection Lost" all the time. Super annoying.

I have one of the fancy new bluetooth wireless aluminum keyboards (MB167LL/A) and it throws up the ghostly "Connection lost" popup every ten minutes, sometimes more frequently. The new MBP that it's connected to is about 3 feet away.
Is there a way to stop this? It's driving me nuts.

Not as of yet that I have found???
http://discussions.apple.com/thread.jspa?messageID=7263739#7263739

Wireless keyboard connected but can't type in password

I updated from an iOS 10.8 to 10.9 recently after my hard drive crashed and had to get replaced. I have connected the wireless keyboard connected but I can't type in certain key letters. I can only type in numbers and the middle set of letters. The other letters which I can't type into as my password.

Hello amandateavy,
It sounds like your bluetooth keyboard is connected but only some of the keys on it work. I recommend starting by performing a PRAM reset, and then booting to Safe Boot:
About NVRAM and PRAM
http://support.apple.com/kb/ht1379
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
After resetting NVRAM or PRAM, you may need to reconfigure your settings for speaker volume, screen resolution, startup disk selection, and time zone information.
And:
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
To start up into Safe Mode (to Safe Boot), follow these steps.
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key.
The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
To leave Safe Mode, restart your computer without holding any keys during startup.
Thank you for using Apple Support Communities.
Take care,
Sterling

No wireless keyboard connection after installing lion

Before installing the lion, everything was working perfectly; my keyboard, mouse and trackpad. Then after installing the lion, the keyboard could be detected, but not be connected. What should I do?

It works fine now whit out any setting .I just plug the apple keyboard(wire) and try to do the set up .it (Wireless keyboard) connected automatic .so still need the wire keyboard around for few days and see .thx

Intermittent lost of connection of wireless keyboard and mouse, intermittent lost of connection of wireless keyboard and mouse

i'm using the wireless keyboard and mouse. ocassionally i encounter intermittent lost of connections. changed (to new) batteries but problem continues.
anyone knows why and what can be done?
tks
Nasayah

Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/TS3048

Wireless Apple Keyboard connection lost message

I couldn't find a better place to post this so I am just posting here. On my Mac Mini connected to my TV I have a bluetooth wireless apple keyboard. Works great except when watching a movie and the keyboard goes to sleep. I get this connection lost message on the screen that keeps coming up at various times. Is there a way to disable that message so the movie isn't interrupted with that message flashing up on the screen?

Interesting, mine were at 68% so I've just changed them, will report back here if that's helped.
But it's worrying if it is the answer since this update is supposed to help save battery power!
I don't really want to keep on changing my batteries when they are still well over half full. I'm keen to know if you still get the problem in the next few days.
One interesting point, I allow my keyboard to wake my mac from sleep. I find that if I sleep my mac, within a minute or so it wakes again and immediately shows the keyboard disconnect pop-up. So what I think is happening is the bluetooth control inside the keyboard is turning off transmit and back on again.
I'm going to ask Apple how to roll-back the update.
Let me know if you start to get disconnected again, I'll do likewise.

Why is my Apple Wireless Keyboard connected and paired, but I can't type anything?

Hey,
I’ve been using Apple Wireless Keyboard (A1314) for a year now. Yesterday it stopped working. I can see it’s connected and paired, but I can't type. I tried unparing and pairing it again and sometimes it helps - I have no idea why, but once in ten attempts it works. When it works, though, some strange happen - like my Mac increases it’s volume level like I hit F12 on the keyboard.
When I go to Bluetooth menu battery level is hardly ever shown up. Also, when my keyboard is connected it takes a few seconds to open forementioned bluetooth menu.
So, it there change I will be able to repair it? It’s not like it costs $5. :c

Hello:
Try resetting the SMC.
Barry

Wireless keyboard connected but does not work.

My wireless numeric keypad is connected to the iMac, but does not work. Wireless keyboard and mouse are OK. Tried connecting/disconnecting and restarting the Mac to no avail. Everything was fine yesterday. Any suggestions?

Try a SMC reset (could help, cannot hurt):
Intel-based Macs: Resetting the System Management Controller (SMC)
Barry

Keyboard Connection Lost

I use an Apple Bluetooth Keyboard (and cinema display) with my MBP at home. Lately, while I'm working, if the keyboard is unattended for a bit, it disconnects. A message ("Connection Lost", with a picture of the keyboard) displays briefly. A few key presses and a little patience are necessary to reestablish the connection (which is accompanied by a brief status message again). Why is this happening? And how can I make it stop? (I haven't been able to find any log entries generated by this behavior.)
Message was edited by: Allan Leedy

Just as a follow-up: I tried the suggested re-creation of the .plist file and re-setup of the BT keyboard; those ideas didn't work. Meanwhile, I've found this link: http://discussions.info.apple.com/thread.jspa?threadID=1491345&start=90&tstart=0
What's suggested toward the end of that fairly long thread is that there is a hardware problem in the battery compartment that causes a loss of continuity in the battery power circuit. This problem is solved by putting a small ball of aluminum foil into the battery compartment before putting in the batteries. I'm going to try that and will report here later on whether it works. Just in case anyone else encounters this problem. . . .

Wireless keyboard connection

I've lost the part that plugs into the back of the computer that lets the computer communicate with the wireless keyboard. What's it called and is it possible to buy a replacement and from where?

Hi,
Looks like it's an USB dongle. What is the model of the keyboard ? You may need a special one because each set has different code (I don't kow what is it). I'm using few wireless mice & combo mouse/keyboard at home, they are SAME model but the dongles are not swappable. Please conatct HP for help:
In the US:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
or call HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://welcome.hp.com/country/w1/en/contact_us.html
Regards.
Regards.
BH
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Apple wireless keyboard connection problem

My wireless keyboard has worked fine since I bought it 18 months ago. I haven't changed anything in my system but the PowerBook suddenly stopped responding to the keyboard although my wireless mouse works fine. I changed the batteries in the keyboard, restarted my computer and it still didn't work. I deleted the old keyboard and used the Bluetooth Set-Up assistant to reconfigure the keyboard. When that didn't work, I downloaded the latest software patch for the keyboard. The computer now recognizes the keyboard but still won't pair with it. I've tried several times with the same results. Keyboard is on and diode lights up. The only thing I've done differently is sync my new iphone with the computer. This doesn't seem like it could be related but after I synced the iphone the keyboard stopped working. Just a fluke? Is my keyboard dead? I don't want to waste a lot of time if the keyboard is dead but I'm not crazy about shelling out for a new one. Its been very dry here and I've been generating lots of static electricity. This doesn't seem to have effected any of my other hardware but could I have fried my keyboard with a static discharge and not noticed? Could it be a virus (I've never had one before so I didn't renew my Norton last month when it expired)? How would I even know if I had a virus? Any help would be appreciated. Thanks.

I have gone through the exact same experience as dr jill. I was still using Panther when it happened to me. I upgraded to Leopard several weeks after my keyboard problems started, but that was just something I had wanted to do for a while. Tonight, I went to the Genius Bar at my local Apple store. My keyboard pairs with other laptops in the store. When the "genius" tried to pair one of the keyboards in the store with my mac it failed to pair. She even booted my mac up with her external hard disk and the pairing still did not work. At that point, she suggested I could either pay for a new bluetooth card or pay a flat rate fee that would cover anything in case the bluetooth card is not the problem. When I got home, I managed to pair my bluetooth cell phone with my mac. My apple wireless mouse also continues to work fine. So I don't think this is a Leopard only issue since it began when I still had Panther. It's not just a crappy keyboard problem since it works with other macs. If anyone has a solution for this, please post it. You would be the hero for many people.

Wireless keyboard connection failing, hardware or software?

I've had the apple steel wireless keyboard for I'd say coming up on a second year now and it suddenly stops and then starts working. Unfortunately, it stopped working now. Here's what I have tried:
1) replaced batteries a number of times
2) purchased a new bluetooth receiver
3) deleted and re-paired device.
Nothing seems to be working. Th light turns on, and blinks in discoverable mode. When I delete and re-pair the device, once it immediately gave me the code and started working. Now, it sees the keyboard and when I click on it in the bluetooth list to continue to pair, it times out saying that I should make sure it is in range or check the pair coding options. So as far as I can tell, it sees the keyboard for whatever problem but wont go into the pairing process correctly. Has the keyboard just failed? Or is there something on the software side? I'd hate to buy another one to find it's software. Plus, surely it should last for a couple of years?
Other info:
It seems to happen sometimes after the computer has gone to sleep, but not always, and it fails other times.
I have purchased a large wireless trackpad in the last month. Had no conflicts until the last week when the keyboard starting acting nuts. But could there be a conflict there?
Any help would be appreciated. My workstation is set up pretty tightly with all it's components and the wireless apple keyboard has its place.
I'm at a loss.

Interesting. I thought that it might have been interference from my new Apple TV, but after I unplugged it I got the same issue.
I'm almost positive it's software but have not wanted to reinstall the OS. I'm also surprised that I don't see more people bringing up the same issue which really makes me wonder.

Wireless keyboard pairing lost in Snow Leopard

I recently upgraded my software to snow leopard and now I can't pair my wireless keyboard with my imac. it says this device hasn't got the necessary services. Has anyone found out how to repair devices after getting this dialogue box come up? Thanks!!!

Just a thought: Adding your problem, which is different from the original posters' (he's using an Apple Keyboard and probably had OS issues), to a thread that has been dead for a couple of months is not the best way to get help.
I'd start a new thread that mentions your keyboard brand in the title, and a complete description of how you installed SL and what you have done (as far as permissions repairs, update reinstallations, keyboard vendor support statements) to solve your issue already.
Who knows, others that are using the same keyboard may recognize the problem and may know a solution from the thread title, plus you will have people working on your problem, not the original posters' (he never posted back, so I assume he fixed his problem).

Wireless Internet connectivity lost after sleep

I've got a problem where I keep losing my wireless network connection after going to sleep.
The situation is that I'm connecting to my university's secure network. I have the credentials saved on my MacBook. When I need to go and leave my computer on my desk, I go back to the login window, and close the lid. When I come back and open it again, I'm instantly asked for the network password, at the login screen. Regardless of whether I enter it or dismiss the dialog, I'm unable to get a connection automatically after I resume my user session. There's an exclamation mark on the network icon and it says that there's no internet connection on the menu. When I click on this warning, I'm asked to repair the network connection and re-connect to it. This works, but I'd much rather that this be done automatically. Is there no way for me to resume connectivity after waking up my MacBook without having to manually re-connect?
Thanks in advance for any suggestions.

The problem's still happening in 10.6.2. I lose my Internet connection when I go back to the login window, then close the lid on my MacBook so that it goes to sleep. When I awake it, and log back in, I'm shown as being connected to the network, but not to the Internet. I have to manually re-connect.
When I just close the lid without exiting to the login window, it appears that my Internet connection is re-established automatically, though, on re-awakening. I'm puzzled as to why this is occurring. It looks like a bug to me.

Wireless keyboard connection lost/intermittant

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