Wireless Keyboard Constantly Losing Connection

I have been having trouble with my wireless keyboard for awhile now. It constantly loses the connection to my iMac.

Similar problem here -- keyboard has brand new batteries. I go into System Preferences -> Keyboard -> Set up Wireless Keyboard. It shows the "searching" and wait cursor. If I hold the power button on the keyboard, the light will turn green, and then it will flash, and as it's flashing the computer will say "keyboard found". If I hit the "Continue" button in time, it will show 100% on the battery charge when it gets back to the main screen, but within 5-20 seconds the keyboard will disconnect, giving a "Connection lost" message

Similar Messages

  • TS3048 Wireless Keyboard constantly looses connection

    My Apple Wireless Keyboard (Part Number: MC184LL/B) constantly looses connection (as often as once/minute; but sometimes it will stay connected for up to 20-30 minutes before cutting out).
    Details
    >It is 2' from my Macbook Pro.
    >There's a Drobo next to the computer, but the cut-out happens whether Drobo is on or off.
    >Battery indicator says keyboard is 100%.
    >Thunderbolt Display in vicinity.
    >Happens at multiple locations within my house.
    >Error message is "connection lost"
    Suggestions?

    ACTUALLY: Problem is NOT FIXED.
    Making the keyboard a FAVORITE helped--the connection goes down less often, but it still cuts-out, sometimes regularly. What else can I try?
    Here's an RSSI readout, if that's of any use:

  • Wireless Keyboard keeps losing connection

    My wireless keyboard started getting hung up on a key and continues to to type it until the KB loses connection. Then it reconnects and sometimes repeats this several times before it starts working normally again.
    It has also just been randomly losing connection without hanging up on a key.
    Batteries are new and the iMac/keyboard and mouse is less than a year old.
    Any thoughts?
    Mouse is losing connection too at times, but nothing like the keyboard.

    Hello B:
    One thing to try is to make the devices "favorites" Directions for that are in other posts of mine.
    However, the keyboard (from your description) could be faulty. Since it is less than one year old, I suggest you call Applecare with a warranty issue. I had a KB replaced (in warranty) a couple of years ago. Apple replaced it and paid the shipping both ways.
    Barry

  • My wireless keyboard keeps losing connection but this is random

    after upgrading to mavericks i can log on to the operting system but sometimes this can happen right after log on or this might take hours or a few days. my keybpard will just stop working.
    this is a new keybpard only 1 month old the apple wireless keyboard. and in the bluetooth in seems connected fine.
    but for no reason at all i can link to any action my keyboard will just stop sending keystrokes to the computer.
    1. the keyboard is on
    2. the bluetooth shows the keyboard and i can selects disconnect and connect.
    the only way i can reconnect the keybpard is reboot. by holding the power button in.
    i have a spercial mouse with 6 buttons on as i need this to work and that mouse works through another dongle bluged in via usb. i have tried disconnecting this but the keyboard still wont connect.
    this is really getting bad now as i have 3D renders going on in the background 24 hours a day. and a reboot rrally upsets my work.
    i have a mac 27 inch mid 2011
    Hardware Overview:
      Model Name:          iMac
      Model Identifier:          iMac12,2
      Processor Name:          Intel Core i5
      Processor Speed:          2.7 GHz
      Number of Processors:          1
      Total Number of Cores:          4
      L2 Cache (per Core):          256 KB
      L3 Cache:          6 MB
      Memory:          16 GB
      Boot ROM Version:          IM121.0047.B1F
      SMC Version (system):          1.72f2
    Apple Bluetooth Software Version:          4.2.0f6 12982
      Hardware Settings:
      Address:          7C-C3-A1-58-F0-90
      Manufacturer:          Broadcom
      Name:          Mike’s iMac
      Chipset:          2046
      Firmware Version:          v207 c509
      Bluetooth Power:          On
      Discoverable:          On
      Connectable:          Yes
      Auto Seek Keyboard:          On
      Auto Seek Pointing:          Off
      Remote wake:          On
      Vendor ID:          0x05AC
      Product ID:          0x8215
      HCI Version:          0x4
      HCI Revision:          0x1FD
      LMP Version:          0x4
      LMP Subversion:          0x21CF
      Device Type (Major):          Computer
      Device Type (Complete):          Mac Desktop
      Composite Class Of Device:          0x380104
      Device Class (Major):          0x01
      Device Class (Minor):          0x01
      Service Class:          0x1C0
      Devices (Paired, Configured, etc):
      Apple Wireless Keyboard mikes:
      Address:          28-CF-E9-6D-3E-E2
      Major Type:          Keyboard
      Minor Type:          Peripheral
      Services:          Apple Wireless Keyboard
      Paired:          Yes
      Configured:          Yes
      Connected:          Yes
      Manufacturer:          Apple (0x3, 0x31C)
      Battery Level:          100%
      Firmware Version:          0x0050
      Vendor ID:          0x05AC
      Product ID:          0x0256
      Class of Device:          0x05 0x10 0x2540
      AFH:          On
      AFH Map:          FFDFFFFF1F00000
      RSSI:          -49
      Role:          Master
      Host Connectable:          Yes
      EDR Supported:          No
      eSCO Supported:          No
      SSP Supported:          No
      Services:
      Bluetooth File Transfer:
      Folder other devices can browse:          ~/Public
      When receiving items:          Prompt for each file
      State:          Enabled
      Bluetooth File Exchange:
      Folder for accepted items:          ~/Downloads
      When other items are accepted:          Ask
      When receiving items:          Prompt for each file
      State:          Enabled
      Bluetooth Internet Sharing:
      State:          Disabled
      Incoming Serial Ports:
      Bluetooth-Incoming-Port:
      RFCOMM Channel:          3
      Requires Authentication:          No
      Outgoing Serial Ports:
      Bluetooth-Modem:
      Address:
      RFCOMM Channel:          0
      Requires Authentication:          No
    System Software Overview:
      System Version:          OS X 10.9 (13A603)
      Kernel Version:          Darwin 13.0.0
      Boot Volume:          Main-SSD
      Boot Mode:          Normal
    the only addon i have wich isnt apple is a USB hub that i use for secondary things like iphone charges headphones but nothing i need for fast data transport

    Hello B:
    One thing to try is to make the devices "favorites" Directions for that are in other posts of mine.
    However, the keyboard (from your description) could be faulty. Since it is less than one year old, I suggest you call Applecare with a warranty issue. I had a KB replaced (in warranty) a couple of years ago. Apple replaced it and paid the shipping both ways.
    Barry

  • Wireless Keyboard keeps losing connection, anybody else?

    Hello all.
    In the last several days my wireless keyboard (aluminum) keeps dropping it's connection. I can understand if there's a power-down-if-not-used-function built in. But this is happening while I am typing, or if I stop using it for, say, 30 seconds, e.g., while searching this forum for a similar post, the "lost connection" window popped up three times.
    It's NOT the batteries. I used to use the widget "Mighty Monitor" but I found that it was not giving the same information as the Sys Prefs keyboard and mouse battery status. My sys prefs say that both keyboard and mouse still have 75% full batteries.
    It's NOT the distance, the keyboard is 18" from the Mac.
    It's NOT other bluetooth devices...I don't have any, except my Blackberry, and BT is turned off.
    I have just installed the latest updates, including one for the Aluminum iMAC. Could this be the problem?
    Anybody????
    All the best,
    Steve

    I have also started having the same problem after a month or so of owning my iMac. In addition to the keyboard I also have the wireless mouse and when the keyboard goes dead the mouse becomes very jerky - as the Mac searches for other bluetooth devices? (I say this because the mouse responds in a similar way when I sync my phone via bluetooth).
    A quick search for other bluetooth devices reveals a mobile phone which isn't mine - possibly one of my neighbours? (I live in an old block of flats with thin walls!) Do you think this other mobile phone could be interfering with things? I thought one of the strengths of bluetooth was its ability to operate in an environment with multiple bluetooth devices - although I realize my mouse comment already brings doubt on this.
    It just feels like something Apple would have thought about. What happens in a room full of iMacs with wireless keyboards?

  • My wireless keyboard keeps losing and then finding a connection several times a minute.

    My wireless keyboard is losing the connection several times a minute. Also, there have been a few times when it won't start.

    I have also started having the same problem after a month or so of owning my iMac. In addition to the keyboard I also have the wireless mouse and when the keyboard goes dead the mouse becomes very jerky - as the Mac searches for other bluetooth devices? (I say this because the mouse responds in a similar way when I sync my phone via bluetooth).
    A quick search for other bluetooth devices reveals a mobile phone which isn't mine - possibly one of my neighbours? (I live in an old block of flats with thin walls!) Do you think this other mobile phone could be interfering with things? I thought one of the strengths of bluetooth was its ability to operate in an environment with multiple bluetooth devices - although I realize my mouse comment already brings doubt on this.
    It just feels like something Apple would have thought about. What happens in a room full of iMacs with wireless keyboards?

  • Two Wireless Mighty Mice losing connection on two macs - what's going on?

    I have a PowerMac G4/466 and a Power Mac G5 Dual 2GHz. Yesterday I bought two wireless apple keyboards and mighty mice, with D-Link BT dongles, for both computers. I have the same problem on both. Basically, the mice lose connections so frequently (actually, the connection is lost constantly) that I have had to go back to my wired mouse to get any kind of quality work time on my Macs. For some reason, when the wireless keyboard wasn't connected, the mighty mouse on the G4 worked fine (haven't tested this on the G5 yet). I have looked through a few of the topics in this forum and all I seem to find is other users who have the same problems but no answers. Can anyone give me a few pointers to try and sort this problem? I would like to use the wireless mighty mouse and for it not to be a waste of money buying.

    It might be worth your while to view the iMovie tutorials at http://www.apple.com/ilife/tutorials/imovie/index.html because they can answer a lot of questions you may be having with your new computer.
    If your iSight camera was on while you were trying to import video from your camera into iMovie, something was set wrong.

  • Why does my wireless keyboard continuously lose connection?

    I got this iMac brand new this past spring, and the wireless keyboard constantly loses the connection to the computer.  I mean constantly.  In the time I have taken to actually get onto this discussion board, it has lost the connection no less than 10 times.  Anyone else having this problem or know how to fix it?

    Since the 10.6.7 I get inaccurate information about battery levels. This widget seems to give more precise info for keyboard, trackpad and mouse: http://www.apple.com/downloads/dashboard/status/mightymonitor.html

  • My wireless keyboard no longer connects with my iMac since changing the batteries. It now shows as not connected, not paired and not configured. A friend recently connected his iPad to the iMac and since then the problem started. Any ideas to resolve this

    My wireless keyboard no longer connects with my iMac since changing the batteries. It now shows as not connected, not paired and not configured. A friend recently connected his iPad to the iMac and since then the problem started. Any ideas to resolve this?

    a friend told me that he wants my os x cd for my macbook pro to upgrade his imac.
    The discs that come with your Mac are "machine specfic" and cannot be used on another Mac.

  • IMac shutting down on startup - Can't enter safe mode as wireless keyboard doesn't connect quickly enough

    Hi all,
    I was planning to use bootcamp to install Windows 7 on my mid-2010 21.5" iMac.
    Bootcamp recommended I usk disk utility to repair the drive. I had a snow leopard install disk in the drive, (I didn't realise Lion already had it's recovery tools built in to the hard drive.)
    Disk utility said it can't repair the drive and recommended I start backing up my data (because the hard drive could be about to fail). Fine, so I restarted, with the intention of backing up everything (all my work for the last 12 months). So I press the power button, grey screen comes up, then the apple logo, then a progress bar appears (found this odd at first, but later found out it has something to do with disk utility and a bad hard drive) it gets to around 20% and then all power is cut from the iMac and the hard drive stops/everything powers down.
    Now, I can't seem to get my iMac to boot into recovery utilities or into safe mode because it doesn't connect to the wireless keyboard in time before it shuts down. So, if I use a wired keyboard (I have a dell USB keyboard that I can take from the office), will I be able to boot into safe mode?
    Also, if the disk in drive is causing the problem, then I can't remove it because the wireless keyboard won't connect/register any keypresses.

    Ok so, status report:
    Wired keyboard is non responsive when I plug it in before/during boot. So i guess it needs to be plugged in before the iMac shut down. That's that out the window.
    Plugged in headphones and I can't hear the startup chime so don't know when to start holding buttons.
    To make matters worse, the wireless keyboard is no longer paired with the iMac, getting a green blinking light which indicates it wants to connect to a computer or device.
    So I can't enter any commands whatsoever, can't remove the disk in the drive or boot safe mode. It's my worst nightmare.

  • HT2845 why does my wireless mouse keep losing connection?

    Good morning,
    My wireless mouse keeps losing connection...my batteries are at 100% and the "discoverable" option is checked off.  Why is this happening?

    Hi:
    PRAM=parameter random access memory - reset like this:
    http://support.apple.com/kb/PH11243
    SMC=system management controller reset like this:
    http://support.apple.com/kb/HT3964
    Sometimes resetting these "fixes" odd problems - and it cannot hurt.
    To make a device a favorite, go to system preferences>bluetooth.  Highlight the device.  If detailed information is not shown, click oin the little gear>show more info.  Then click on the gear again and make the device a favorite.
    Barry

  • My Apple wireless keyboard won't connect to my Mac mini any more.

    My Apple wireless keyboard won't connect to my Mac mini any more. Going through the Bluetooth Setup Assistant doesn't help - the computer finds the keyboard, but when I type in the pass code it fails to pair with it. The green LED on the bottom of the keyboard flashes twice at roughly two-second intervals. I've tried replacing the batteries and this has had no effect. I have all the latest software updates installed.

    Welcome Cheirhandrea!
    There are easily hundreds of variants of the iMac dating back to 1998. Many of the pre-2006 iMacs this forum covers cannot support an Apple wireles keyboard. Because this model has been in production for so long, it is important for you to let us know as much about your computer as possible so someone won't give you information that may not be appropriate to your iMac variant.
    So we need to know:
    1) Your processor type and Mac OSX version, both available by doing "About this Mac" from your Apple menu at the left end of the menu bar:
    2) The make and model of the keyboard.
    I asked for your Mac OS version because "iOS" as currently shown in your equipment profile cannot run on any Mac computer, only Apple's mobile devices. Once you get the OS version from "About this Mac," please change your profile to avoid further confusion and get help faster without the delay of someone having to ask for clarification before they can start helping.

  • My wireless keyboard will not connect to the Mac mini. I am unable to login to change settings. How can I bypass login?

    my Mac mini is password protected and my wireless keyboard will not connect.

    Troubleshooting wireless mouse and keyboard issues
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  • Wireless keyboard won't connect to iMac, when i press the on button the green light comes on and then blinks twice, i can't type my name/password to log in, please help

    wireless keyboard won't connect to iMac, when i press the on button the green light comes on and then blinks twice, i can't type my name/password to log in, please help

    Impossible, there are zero, as in none, zip, nadda viruses for OS X. If you have viruses on it they are for MS Windows and will not affect OS X. I suspect the hard disk has crashed, if you have backup then it's not a big deal to have it changed, just take it into your local Apple Store or AASP for service. If you have not been backing it up you may be in for a painful lesson on why backup is critical.

  • Wireless keyboard won't connect to mac mini at start-up: what do I do?

    My new wireless keyboard won't connect to my new mac mini: what do I need to do?

    do you have a normal usb keyboard & mouse too? 
    have you gone through these steps?
    http://support.apple.com/kb/TS3048
    of course you need a working mouse to go through these steps....i think everyone should keep a usb set on hand to resolve these kinds of issues.....

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