Wireless Keyboard keeps losing connection

My wireless keyboard started getting hung up on a key and continues to to type it until the KB loses connection. Then it reconnects and sometimes repeats this several times before it starts working normally again.
It has also just been randomly losing connection without hanging up on a key.
Batteries are new and the iMac/keyboard and mouse is less than a year old.
Any thoughts?
Mouse is losing connection too at times, but nothing like the keyboard.

Hello B:
One thing to try is to make the devices "favorites" Directions for that are in other posts of mine.
However, the keyboard (from your description) could be faulty. Since it is less than one year old, I suggest you call Applecare with a warranty issue. I had a KB replaced (in warranty) a couple of years ago. Apple replaced it and paid the shipping both ways.
Barry

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Wireless Keyboard keeps losing connection, anybody else?

Hello all.
In the last several days my wireless keyboard (aluminum) keeps dropping it's connection. I can understand if there's a power-down-if-not-used-function built in. But this is happening while I am typing, or if I stop using it for, say, 30 seconds, e.g., while searching this forum for a similar post, the "lost connection" window popped up three times.
It's NOT the batteries. I used to use the widget "Mighty Monitor" but I found that it was not giving the same information as the Sys Prefs keyboard and mouse battery status. My sys prefs say that both keyboard and mouse still have 75% full batteries.
It's NOT the distance, the keyboard is 18" from the Mac.
It's NOT other bluetooth devices...I don't have any, except my Blackberry, and BT is turned off.
I have just installed the latest updates, including one for the Aluminum iMAC. Could this be the problem?
Anybody????
All the best,
Steve

I have also started having the same problem after a month or so of owning my iMac. In addition to the keyboard I also have the wireless mouse and when the keyboard goes dead the mouse becomes very jerky - as the Mac searches for other bluetooth devices? (I say this because the mouse responds in a similar way when I sync my phone via bluetooth).
A quick search for other bluetooth devices reveals a mobile phone which isn't mine - possibly one of my neighbours? (I live in an old block of flats with thin walls!) Do you think this other mobile phone could be interfering with things? I thought one of the strengths of bluetooth was its ability to operate in an environment with multiple bluetooth devices - although I realize my mouse comment already brings doubt on this.
It just feels like something Apple would have thought about. What happens in a room full of iMacs with wireless keyboards?

My wireless keyboard keeps losing connection but this is random

after upgrading to mavericks i can log on to the operting system but sometimes this can happen right after log on or this might take hours or a few days. my keybpard will just stop working.
this is a new keybpard only 1 month old the apple wireless keyboard. and in the bluetooth in seems connected fine.
but for no reason at all i can link to any action my keyboard will just stop sending keystrokes to the computer.
1. the keyboard is on
2. the bluetooth shows the keyboard and i can selects disconnect and connect.
the only way i can reconnect the keybpard is reboot. by holding the power button in.
i have a spercial mouse with 6 buttons on as i need this to work and that mouse works through another dongle bluged in via usb. i have tried disconnecting this but the keyboard still wont connect.
this is really getting bad now as i have 3D renders going on in the background 24 hours a day. and a reboot rrally upsets my work.
i have a mac 27 inch mid 2011
Hardware Overview:
Model Name:          iMac
Model Identifier:          iMac12,2
Processor Name:          Intel Core i5
Processor Speed:          2.7 GHz
Number of Processors:          1
Total Number of Cores:          4
L2 Cache (per Core):          256 KB
L3 Cache:          6 MB
Memory:          16 GB
Boot ROM Version:          IM121.0047.B1F
SMC Version (system):          1.72f2
Apple Bluetooth Software Version:          4.2.0f6 12982
Hardware Settings:
Address:          7C-C3-A1-58-F0-90
Manufacturer:          Broadcom
Name:          Mike’s iMac
Chipset:          2046
Firmware Version:          v207 c509
Bluetooth Power:          On
Discoverable:          On
Connectable:          Yes
Auto Seek Keyboard:          On
Auto Seek Pointing:          Off
Remote wake:          On
Vendor ID:          0x05AC
Product ID:          0x8215
HCI Version:          0x4
HCI Revision:          0x1FD
LMP Version:          0x4
LMP Subversion:          0x21CF
Device Type (Major):          Computer
Device Type (Complete):          Mac Desktop
Composite Class Of Device:          0x380104
Device Class (Major):          0x01
Device Class (Minor):          0x01
Service Class:          0x1C0
Devices (Paired, Configured, etc):
Apple Wireless Keyboard mikes:
Address:          28-CF-E9-6D-3E-E2
Major Type:          Keyboard
Minor Type:          Peripheral
Services:          Apple Wireless Keyboard
Paired:          Yes
Configured:          Yes
Connected:          Yes
Manufacturer:          Apple (0x3, 0x31C)
Battery Level:          100%
Firmware Version:          0x0050
Vendor ID:          0x05AC
Product ID:          0x0256
Class of Device:          0x05 0x10 0x2540
AFH:          On
AFH Map:          FFDFFFFF1F00000
RSSI:          -49
Role:          Master
Host Connectable:          Yes
EDR Supported:          No
eSCO Supported:          No
SSP Supported:          No
Services:
Bluetooth File Transfer:
Folder other devices can browse:          ~/Public
When receiving items:          Prompt for each file
State:          Enabled
Bluetooth File Exchange:
Folder for accepted items:          ~/Downloads
When other items are accepted:          Ask
When receiving items:          Prompt for each file
State:          Enabled
Bluetooth Internet Sharing:
State:          Disabled
Incoming Serial Ports:
Bluetooth-Incoming-Port:
RFCOMM Channel:          3
Requires Authentication:          No
Outgoing Serial Ports:
Bluetooth-Modem:
Address:
RFCOMM Channel:          0
Requires Authentication:          No
System Software Overview:
System Version:          OS X 10.9 (13A603)
Kernel Version:          Darwin 13.0.0
Boot Volume:          Main-SSD
Boot Mode:          Normal
the only addon i have wich isnt apple is a USB hub that i use for secondary things like iphone charges headphones but nothing i need for fast data transport

Hello B:
One thing to try is to make the devices "favorites" Directions for that are in other posts of mine.
However, the keyboard (from your description) could be faulty. Since it is less than one year old, I suggest you call Applecare with a warranty issue. I had a KB replaced (in warranty) a couple of years ago. Apple replaced it and paid the shipping both ways.
Barry

HT2845 why does my wireless mouse keep losing connection?

Good morning,
My wireless mouse keeps losing connection...my batteries are at 100% and the "discoverable" option is checked off. Why is this happening?

Hi:
PRAM=parameter random access memory - reset like this:
http://support.apple.com/kb/PH11243
SMC=system management controller reset like this:
http://support.apple.com/kb/HT3964
Sometimes resetting these "fixes" odd problems - and it cannot hurt.
To make a device a favorite, go to system preferences>bluetooth. Highlight the device. If detailed information is not shown, click oin the little gear>show more info. Then click on the gear again and make the device a favorite.
Barry

My wireless keyboard keeps losing and then finding a connection several times a minute.

My wireless keyboard is losing the connection several times a minute. Also, there have been a few times when it won't start.

I have also started having the same problem after a month or so of owning my iMac. In addition to the keyboard I also have the wireless mouse and when the keyboard goes dead the mouse becomes very jerky - as the Mac searches for other bluetooth devices? (I say this because the mouse responds in a similar way when I sync my phone via bluetooth).
A quick search for other bluetooth devices reveals a mobile phone which isn't mine - possibly one of my neighbours? (I live in an old block of flats with thin walls!) Do you think this other mobile phone could be interfering with things? I thought one of the strengths of bluetooth was its ability to operate in an environment with multiple bluetooth devices - although I realize my mouse comment already brings doubt on this.
It just feels like something Apple would have thought about. What happens in a room full of iMacs with wireless keyboards?

Wireless Keyboard Constantly Losing Connection

I have been having trouble with my wireless keyboard for awhile now. It constantly loses the connection to my iMac.

Similar problem here -- keyboard has brand new batteries. I go into System Preferences -> Keyboard -> Set up Wireless Keyboard. It shows the "searching" and wait cursor. If I hold the power button on the keyboard, the light will turn green, and then it will flash, and as it's flashing the computer will say "keyboard found". If I hit the "Continue" button in time, it will show 100% on the battery charge when it gets back to the main screen, but within 5-20 seconds the keyboard will disconnect, giving a "Connection lost" message

Wireless mouse keeps losing connection. Why?

My wireless mouse has been working well for about a year now but recently it's being losing its connection to the iMac a lot. Like 20 times during an 8 hour workday. Everytime it does I have to double click it and wave it around a lot before it reconnects. It's not the batteries, there are no new wireless sources that I can see via SSID, and I haven't played hackey sack with it or anything. What else might be causing this?

This is probably a mechanical problem, not an issue with your Bluetooth conneciton or the mouse software.
The batteries are probably disconnecting - No power. No bluetooth.
Try this.
Flip your mouse over and remove the battery cover.
grab your business card and fit the end of it across the compartment - you're going to create a little padding between the batteries and the cover.
Mark the width on the card with a pencil and cut the card to fit.
Place the card on top of the batteries and close the cover.
The switch is going to need a fingernail to slide it now, but your batteries shouldn't disconnect as you move the mouse around.
Or try this.
Get a little aluminum foil, fold it up into a little square and fit it between the -ve end of each battery and the springy contact. Not as secure but does the same thing.

Wireless (WUSB54Gv4) - keep losing connection

I've been having this problem for the past few weeks with my wireless connection. When I first setup Arch things were fine but I think the trouble began after installing or upgrading a package, I don't remember exactly. Currently I'm using this script to connect to wireless (haven't bothered with netcfg or anything like that)
modprobe rt2500usb
ifconfig wlan0 up
iwconfig wlan0 essid ddwrt
iwconfig wlan0 ap 00:12:17:f3:ef:aa
wpa_supplicant -B -Dwext -iwlan0 -c/etc/wpa_supplicant.conf
dhcpcd wlan0
Sometimes the connection lasts all day, other times it'll go offline within an hour. I think another wireless driver may be interfering but I'm really not sure.
lsmod shows this:
rt2500usb 17249 0
rt2x00usb 7057 1 rt2500usb
rt2x00lib 28418 2 rt2500usb,rt2x00usb
mac80211 189598 2 rt2x00usb,rt2x00lib
cfg80211 126930 2 rt2x00lib,mac80211
rfkill 12510 1 cfg80211
If anyone could help me with this I'd really appreciate it, thanks in advance.

Hi:
PRAM=parameter random access memory - reset like this:
http://support.apple.com/kb/PH11243
SMC=system management controller reset like this:
http://support.apple.com/kb/HT3964
Sometimes resetting these "fixes" odd problems - and it cannot hurt.
To make a device a favorite, go to system preferences>bluetooth. Highlight the device. If detailed information is not shown, click oin the little gear>show more info. Then click on the gear again and make the device a favorite.
Barry

The HP (USB connected) and Epson (wireless) printers keep losing their connection with my Mac mini. I have to physically disconnect the HP and then reconnect for the Mac to find it. Turning off the wireless Epson doesn't work. All software is updated.

My HP (USB connected) and Epson (wireless) printers keep losing their connection with my Mac mini. I have to physically disconnect the HP and then reconnect for the Mac to find it. Turning off the wireless Epson doesn't resolve anything. All software/drivers have been updated.

My HP (USB connected) and Epson (wireless) printers keep losing their connection with my Mac mini. I have to physically disconnect the HP and then reconnect for the Mac to find it. Turning off the wireless Epson doesn't resolve anything. All software/drivers have been updated.

HT1338 my wireless keyboard keeps disconnecting for no reason, I press the side button and it connects again. Frustrating.

My wireless keyboard keeps disconnecting for no reason. Frustrating especially when you are going full on and nothing there. I press the button on the side and it connects again. Happening more frequently. Purchased in March.
Any ideas would be most appreciated.
Marie

I just have to ask, Is the battery due to be replaced by any chance?
Hope this helps

Deskjet 3520 keeps losing connection to Mac

Last night, I installed an HP Deskjet 3520 printer to use with my desktop Mac (which is using OS Yosemite). I have an etsy shop where I sell prints of my illustrations, so I often have to print out multiple files in a row. When I installed the driver last night, I was able to wirelessly print the test page, but after that, I could not print wirelessly. Instead, I used the USB connection, which worked fine. I printed a round of prints and everything worked fine.
This morning, I need to do some more printing, and my Mac reported that there was no connection to the printer (even though the printer was connected via USB). I deleted the printer from my Systems Preferences Printers and re-added it, and I was finally able to do my printing (still not wirelessly).
Now, tonight, I have tried to do more printing and the Mac reports that there is no connection to the printer, USB or wireless. I tried deleting from Systems Preferences and re-adding again, but that didn't work this time. Then, I tried resetting the printing system, uninstalling HP, and re-installing the driver. Now, I'm at the part of the installer where the device needs to be configured and I am receiving the message:
Device Not Reachable. The wireless network settings were successfully downloaded to your device. However, your Mac was unable to locate the device on the network.
I don't know what keeps going wrong! The little screen on my printer says it is connected to my wireless network AND I am still connected via USB so I don't know how the device would not be reachable. I also don't know why the printer would keep losing connection with the computer every time I need to start printing again. Please help!!

Hi @tylertot
This is in deed a little strange, but I'd like to help! Some of the steps I am going to offer are steps you have done, but I;d like to perform the following steps in the order presented to see what happens. Please give the following a try;
Leave the printer on and unplug the power cable, also unplug the USB cable. Restart teh Mac and then plug the printer power cable back in. You can also go ahead and reconnect the USB cable.
Reset Printing System - (I know you did this already, thus you know how, but here are the steps for others who may view this thread)
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions - I don't see that you have tried this yet, and this step might be crucial to resolving the issue.
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer and add the printer back.
When you add the printer, please ensure you are using the HP driver. You can add the wireless or the USB, or Both. If you ad both, I suggest adding a name to identify one connection from the other.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can the printer driver
You can see in the image above where the name section is, if you add both connection types simply add USB to the beginning of one of the names.
Adding both printers and naming them to help identify them helps when it comes time to print. When you print something you can choose the printer with the appropriate connection type. For example, you can choose the wireless driver ad if you get an offline message try printing again but choose the USB driver. If the USB one works you will know the issue is related to the Wireless connection, and if it doesn;t then the issue is related tot he operating system. Really this is just a proactive troubleshooting attempt in case issue arise in the near future. If you only want to add one connection type that is okay too.
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Wireless keyboard won't connect to mac mini at start-up: what do I do?

My new wireless keyboard won't connect to my new mac mini: what do I need to do?

do you have a normal usb keyboard & mouse too?
have you gone through these steps?
http://support.apple.com/kb/TS3048
of course you need a working mouse to go through these steps....i think everyone should keep a usb set on hand to resolve these kinds of issues.....

HELP: Keep losing connection!

Just got an airport express last week to replace our philips wireless router because my wife keeps losing connection with her ibook g4. But alas! We are having the same problem with her computer. My macbook pro is connected, but I have had to reset several times already to try and get my wife connected. This is really frustrating, as there are no clear message as to what the problem is. And when I reset sometimes, we both get connection but could not connect to the internet. Do I have to sacrifice security for stability? Because everytime I make the network secure, we always had problems.
Please, I'd appreciate any help.
Thanks.
macbook pro Mac OS X (10.4.8) ibook g4

sagada, Welcome to the discussion area!
Check for other devices that use 2.4 GHz. These could be directly interfering with your wireless network. Remove those devices if possible. If that is not possible, try changing the channel used by the AirPort Express (AX) until you find a channel that works better or you run out of channels.
KB 58543, AirPort: Potential sources of interference

WRT54G v4 keeps losing connection to the internet

My WRT54G version 4 keeps losing connection to the internet. I've been on the phone w/ customer service so many times that the last time I think they gave up because after putting me on hold they never got back on the phone! :-)
Anyway one pattern I am seeing is that the router loses connection to the internet within two or three hours after I disconnect from the Cisco VPN and shut down my work PC. Has anyone else seen something like this?
-Frank

I found that Linksys EasyLink Advisor is a needless program that ultimately downgrades your router from a good piece of technology to a problematic pile of junk. So, therefore, try uninstalling Linksys EasyLink Advisor to get your good, solid hardware back. All you need to do to in order to get your router to work is plug it into an outlet, plug your Internet connection into the router, and then connect your router to your computer. It should then work without software (i.e., LELA) complicating it up.
Now, if you feel the need to set up an SSID or security, which I highly suggest, type 192.168.1.1 into your web browser. Leave the user name blank, and type admin as the password. Go to the Wireless tab and type something in as the SSID. It could be anything, just as long as it isn't linksys. Click on the Wireless Security sub-tab. Select WEP as the security mode with a WEP encryption of "64 bits 10 hex digits". Now, in Key 1, you need to type in a 10-digit password of numbers 0-9 and letters A-F (I believe). I suggest you use your phone number since that is very convenient in this instance.
Hopefully what I suggested in the first paragraph resolves your problem. If not, I suppose you could ignore the second paragraph if you feel the need to reinstall LELA. *shudders*
Message Edited by Pineconn on 06-24-2008 01:21 AM

Keep losing Connection between iTunes and Express

I have Express, used exclusively to play music through powered speakers. However, my eMac and MacBook Pro iTunes keep losing connection to the Express. I have repeatedly reset the Express, get the connection back temporarily, then lose it again. I use a Netgear NEXT Wireless-N router and I do not see a setting that might solve this problem.
Anyone have an answer? Should I set the router to have Express use a particular Port?

Okay guys, I've got it with the help of Michael at Apple tech support (great customer service experience today--thanks Apple): It took some time to diagnosis the problem, but the solution we found was that it was actually two problems relating to interference:
1. Change the channel: The network (changed it in Time Capsule as the AE is connected to that network) channel was set to 6, which is a common one that many routers default to. We set it to 9 and that improved it a lot, but not all the way, and he suggested trying some other channels to find the channel with the least interference in the area.
2. Cordless 2.4 GHz cordless phone: We unplugged it and it's seemed to solve the interference problem almost perfectly (it's just cutting out for a second here and there every few minutes--compared to before for several minutes and only playing for a few seconds). He suggested getting a 6.0 GHz phone to bypass the interference, which is likely what I'll do. I'll also try relocating the phones base station and see if that makes any difference. Either way, after several hours of trying to figure it out it's nice to be listening to my music!
If I find out anything else I'll post it here.

Wireless Keyboard keeps losing connection

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