Wireless keyboard refurb-numeric keypad nonfunctional

I purchased the keyboard and mouse in January of this year. For several months, the keyboard worked fine. Then, one morning, the numeric keypad not only quit working, but every time I'd push a button on that keyboard, the computer would freeze. For weeks now, I've searched for an answer. One search resulted in the information that you need to use the keyboard NUM LOCK key. Unfortunately, there is not NUM LOCK key on the wireless keyboard, so that's not overly helpful. I use the numeric keypad frequently, and would appreciate any help that anyone might offer. (Trying to get an answer directly from Apple, as you know, seems to be impossible). So, to anyone who can help, thanks in advance

Hello Fred:
Welcome to Apple discussions.
Did you purchase the KB new (warranty question)?
In any event, that behavior does not sound like software. If you are able, use the kb on another BT equipped Mac and see if it replicates (Apple stores would do this for you).
Barry

Similar Messages

  • Does apple have a wireless keyboard with numeric keypad

    Does any one know if apple has a wireless keyboard with a numeric keypad if not they should make one

    Hello:
    Apple stopped making wireless keyboards with numeric pads some time ago.  If you want an Apple KB with a numeric pad, you need to get a USB one:
    http://store.apple.com/us/product/MB110LL/B?n=keyboards&fnode=MTY1NDA1Mg&s=topSe llers
    if not they should make one
    That is a matter of opinion.  I never use (or want to use) a numeric keypad and LIKE the smaller Bluetooth KB footprint.
    Barry

  • Apple Wired keyboard with numeric keypad works for 10.5.6??

    Hello!
    I have a iBook G4 1 Ghz 256 mb of ram. I want the apple wired keyboard
    With numeric keypad. My iBook is running 10.5.6. Would this work on leopard?
    I don't care if the launch pad and mission control keys don't work since I have leopard.
    However, on the box it says that the minimum requirements
    Is 10.6.8 but some people say it'll work.
    Please Help!!!
    Thank You So Much

    ok thanks for the tip and yes i admit i didn't see that...
    but it seems a little weird to have to upgrade all the OS to Snow Leopard just to use a keyboard.
    That kind of new device should be configured through a driver to download...shouldn't it ?
    I presume there's no keyboard driver that can solve my problem.. ?
    so you confirm that if i pay for Snow Leopard and upgrade my OS, my keyword will definitely work correctly with my Mac Mini ?
    Thanks

  • Apple USB Keyboard with Numeric Keypad Problem

    Hi,
    I have a Mac Mini macOS 10.5.8
    I just bought an apple USB keyboard with numerci keypad (aluminium) and am having problems
    1/ If i hit @ i get <
    2/ if i hit < i get @
    3/ the function keys do not work : if i hit fn F11 it displays the desktop (as F11 does also), i was expecting lower volume
    4/ if i hit fn F12 i get the widgets (as with F12) i was expecting higher volume
    etc....
    It seems my USB keyboard with numeric keypad is not recognized.
    If i look at the Keyboard Visualizer (top right) it displays a keyboard that does NOT look like mine, it is smaller.
    Why isn't this keyboard correctly recognized ?
    Thanks
    Marc

    ok thanks for the tip and yes i admit i didn't see that...
    but it seems a little weird to have to upgrade all the OS to Snow Leopard just to use a keyboard.
    That kind of new device should be configured through a driver to download...shouldn't it ?
    I presume there's no keyboard driver that can solve my problem.. ?
    so you confirm that if i pay for Snow Leopard and upgrade my OS, my keyword will definitely work correctly with my Mac Mini ?
    Thanks

  • Why doesn't my forward delete key work on my apple keyboard with numeric keypad?

    I bought a wired apple keyboard with numeric keypad to pair with my Mac Pro (late 2013) and when I try to use the forward delete key, it does nothing. I have even tried to use the fn + delete shortcut and that doesn't work either. I'm using OS X Yosemite 10.10.3. Anyone have any ideas how to fix this?

    Again, waking up an old thread:
    I first used an air compressor, set around 50psi, to "air out" all the ports.
    Then I used a clean cloth to dab a bit of alcohol on an SD card's contacts... slid it in and out several times, dabbing a little more alchol each time... and voila!
    All of our SD cards now seem to work fine... recognize, read, eject...
    Also used alcohol to clean the contacts on all the cards.

  • Apple Keyboard with Numeric Keypad & Mighty Mouse questions

    I apologize first for not knowing where the heck to search for this or post the question. (I searched the Apple site for info/downloads, as well as the Forums.)
    I just picked up a wired kybd (A1243) and wired Mighty Mouse (A1152) from eBay at a pretty good price, but they came without any documentation or s/w. They seem functional, to the extent I can test them.
    I'm planning to use these (for now) with my iBook (as a desktop), and later with an iMac.
    I know there's programmable features to the mouse, and keys on the kybd I don't recognize, at the very least.
    Could someone point me to the appropriate downloads? Thanks!!!

    This is the original wired aluminum keyboard (with numeric keypad) software download (update) link. Make sure your 'Universal Access' mouse & trackpad function is deselected or your numeric keypad keys will not work.
    Good luck.
    http://www.apple.com/downloads/macosx/apple/firmware_hardware/keyboardsoftwareup date12.html

  • Apple Keyboard with Numeric Keypad

    My Apple Keyboard with Numeric Keypad stopped working after updating with Yosemite.  I had to connect the Bluetooth keyboard.  Am I the only one with this problem?

    Hi Sam20051972, 
    Welcome to the Apple Support Community!
    I understand how frustrating it can be when your USB keyboard is not longer functioning the way you would expect. The first set of troubleshooting steps I would recommend are the ones located in the attached article. Please use the article as a reference. 
    None of the keys on my keyboard work
    Cheers,
    Joe

  • The "enter" key on the numeric keypad of my external mac keyboard has stopped working. Help!

    The "enter" key on the numeric keypad of my external mac keyboard has stopped working with my Macbook pro.  If I plug the keyboard into any other computer, that entier key works fine. I'm using a standard Mac wired keyboard, & it's worked fine for 2 years now. Help!
    This is the keyboard I am using: http://store.apple.com/us/product/MB110LL/B/apple-keyboard-with-numeric-keypad
    Not sure what I might have accidentily done to disable the enter key. (The normal enter key works fine, just the one on the numeric keypad.)
    Thank you for your help.

    Hi there,
    Do you have any resolution to this problem in the end? Because it happened to me an exact same thing.
    Please share if you have found a solution to your problem. I also cannot think of what I did wrong to disable the Enter key.
    Best Regards,
    Jeffri

  • Using new wired keyboard (w/o numeric keypad) with Windows Vista

    I have a 2008 Mac Pro and a Windows PC. They share the same monitor, keyboard and mouse via a KVM switch (I use the Belkin Flip DVI-D KVM Switch, model F1DG102D). My keyboard is the Apple wired keyboard with numeric keypad, which works fine with my Windows Vista PC, even with no Apple-specific Windows driver installed. My keyboard tray is pretty small, so I would like to get the new Apple wired keyboard which doesn't have a numeric keypad. I don't need the numeric keypad anyway. However, I will miss the home, end, page up, page down, and forward delete buttons. The Mac Pro has a way of simulating these keys. However, the key combinations to simulate these keys don't work in Windows Vista. My question is: how do I simulate these keys from Windows Vista? My guess is that possible options are:
    1. Use some Vista keyboard mapping software. If so, any idea what might work?
    OR
    2. Use Apple's keyboard driver for Windows Vista (32-bit). The keyboard comes with boot camp, but I don't use boot camp (since I have a separate Windows PC). How do I go about getting a standalone Apple keyboard driver without having to install boot camp?
    Any suggestions would be greatly appreciated. Thanks!

    Hi randman.
    I have a similar problem but it seems there is no solution. The new wired keyboard is not event working properly with BOOTCAMP. Vista doesn't recognize the keyboard as Apple keyboard and even forcing the device manager to use the Apple keyboard driver is not working.

  • Use numeric keypad in older "full" Apple keyboard under Bootcamp

    I have a mid 2009  iMac running the  BootCamp version 3.2 and Windows 7 Service Pack 1. It uses a plastic "full" keyboard with numeric keypad (s with the slight tilt and italicized letters on the keys).
    I would like to use the numeric keypad, but cannot find a modifier key that corresponds to Alt--NumLock in Windows. Any way to do this or do I need to plug in a PC  keyboard when  booted up in Windows on  BootCamp?

    Hi,
    have you tried the 'clear'-key yet ?
    It's the one directly above the '7'-key in the numeric keypad area.
    Has always worked for me...
    Regards
    Stefan

  • HT201178 how do you unpair an apple wireless keyboard?

    I have an apple wireless keyboard, but I recently just purchased and apple keyboard with numeric keypad and I am wondering if I need to unpair the apple wireless keyboard from bluetooth or I dont know but, my new keyboard is wired so it should work already, correct?????

    Hello,
    I believe that when you plug in the USB keyboard, that one should control the device.
    However, why not either unpaid or turn the Bluetooth device off?
    Barry

  • How do you turn off a wireless keyboard?

    After the G5 iMac died, I bought a refurbished Intel 21.5" iMac from Apple. The wireless keyboard that comes with is fine but I prefer my wired USB keyboard with numeric keypad, etc.
    So I want to put the wireless one away. Every time I push the power button, the green light comes on for a few seconds and the keyboard is still operational. I finally took the batteries out but that is a silly way to shut a device off.

    Took some trying.
    Press ne time on is on, it will first go in pairing mode if not set up, or simply connect.
    To turn off, press the button and the led will go on. Keep pressed until the led goes of and the keyboard is now turned off.
    To pair with another device, turn on and keep the on button pressed until the led flashes green. Now you can pair it with another device, like your iphone on the go.

  • Some keys are not working on my wireless keyboard

    the pause/play and left/right arrow keys on my wireless keyboard have ceased working. All other keys are ok

    The Apple wireless keyboards are junk. Get a good wired keyboard. Decent used ones can be found.
    Here's a new one.
    http://www.smalldog.com/product/78738/apple-usb-keyboard-w-numeric-keypad
    Or
    http://store.apple.com/us/product/MB110LL/B/apple-keyboard-with-numeric-keypad

  • F14 not working as PRINT SCREEN for XP with apple numeric keypad

    i posted this elsewhere but i am basically desperate to get a couple things finalized over here so apologies if no one knows how to solve this one. just sort of hoping to get some things out of my hair once and for all...
    i have an apple keyboard with numeric keypad on my mac pro running windows xp and windows 7 in addition to Lion.
    for some reason the F14 key is not getting me a print screen despite spending a /lot/ of time trying to get this working.
    can anyone help me get this figure out finally? there is a lot of info on the net about this but now much help.
    mac tech articles seem pretty sure that F14 should be working.http://support.apple.com/kb/HT5636
    what am i missing?

    hi mooblie.
    a huge (HUGE!) thanks here for the help. i have been googling this off and on for about a year believe it or not.
    anyway, the lowdown appears to be Snip tool in win 7 as you indicate (right click i think it was to a save on taskbar once it was opened) and then i used Applekeys2 which i downloaded while in windows xp.
    two notes for those that come after. 1. i did download keyboard layout creator which is a windows tool but it seemed much more powerful (and complicated) than i needed at least for this initial issue to get me going finally.
    2. i can't remember if snip tool will drop an image file in a folder or on the desktop but i did FINALLY REALIZE that part of my problem here with windows XP was that you HAVE TO PASTE the captured image into a windows image program (i am using "Paint" i think which i also pin to the taskbar). this was a major pain because having gotten used to the mac screenshot i was totally clueless that it did not function so seamlessly in windows!!
    anyway, in short the Mac screencapture could be considered a "screencapture and save to file" and the windows (XP at least) could be called a "screencapture to windows whatever memory and then DON'T FORGET you will have to paste it somewhere..."
    this requires a /lot/ of clickthroughs so i am still looking for:
    A. one shot screencapture to file on desktop funtion in the windows OS's
    B. screencapture /selected/ area instead of whole screen since this also requires post editing that i would like to avoid.
    anyway - BIG THANKS.

  • We want Bluetooth 4.0 Keyboard with Numeric Pad

    It would be great ıf apple switch to Bluetooth 4.0 connection on all peripherals.Bluetooth 4.0 uses less energy.Apple can also add solar cell on external keyboard as clean solution.But what bussiness life  needs is exactly a bluetooth keyboard with numeric keypad.This is a must be for apple!  

    Hello:
    If you want to suggest future changes to Apple products, I suggest you do it through the feedback facility.  These are user-to-user discussions.  You are contacting other users, not Apple directly.
    Barry

Maybe you are looking for

  • SBDoc is not getting created

    I have created a new custom SBDoc which is an exact copy of SAP standard SBDOC CAPGEN_OBJECT_WRITE. I have activated, generated and released the BDoc. I have created subscriptions for this new SBDoc for a site. However, when a BUPA_MAIN MBDoc is rece

  • Second MacBook Pro, Nice, However, Delete Key Broken

    Alright, I guess my Subject says it all. This one came without any whine or anything. It's perfect... Until I started doing my normal IM conversations and needed to backspace and realized that it only works about 10% of the time. Suggestions? I'd hat

  • Column Span property

    Hi All, Jdeveloper 11.1.5 I have a treeTable. Inside one of the columns of the treeTable I have a Table. I want to span that table across the whole treeTable. How can I achieve this? Pls help.

  • Transfer photo to iphone

    i having problem , how to transfer photo from my mac book (iphoto) to iphone ? anyone can advice me how to transfer the photo. thank

  • Windows freeze avec Photoshop CS5

    Bonjour à tous et à toutes, Voilà, je travaille sur Photoshop CS5, mais j'ai un gros soucis. En faites, au bout d'un temps d'utilisation du logiciel, (Qui peut varier de 5 minutes à 1h.) windows se bloque sans que je ne puisse rien faire d'autre que