Wireless - Laserjet P1102w

We have a HP Laserjet P1102w and when I reset it, I'm not able to reconfigure wireless.
When I print a device config page wireless is enabled, not connected and ip configured by = manual with all zeros.
How can I configure the printer to connect the SSID of choice?

Does this help?: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...
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HP Laserjet P1102w Linux driver cannot find wireless device in printer

When using the (ubuntu 12.04) HP Device Manager to configure the HP Laserjet P1102w Wifi, The device is recognized, but when I go to step three by clicking next, I get this message: “Unable to locate wireless hardware on device”. As a result, when clicking on OK, the only option, I get the following message: “Unable to turn on wireless adapter”. I follow the directions but this is always the result. I only have linux computers here and it is a bummer that I have to borrow someones Window’s computer to set it up. I really do not want to have to keep doing that..... Can anyone help? and thanks in advance.

Thank you Advance23 for the reply, I installed using that link already, the problem is that, the software is Unable to locate the wireless hardware on the printer. I have used 3 computers and same result. If, however, i use a windows computer to get the wireless device working on the printer, i have success.. I had to barrow that computer, and since then have changed service providers and have to activate the wireless device in the printer again. i do not have a windows computer to complete the task at hand.
that aside, all of the other items in the device manager work fine, and as long as i use a usb cable, i can print. I do not buy this printer for that reason, however, I wanted a wireless printer in my home. So there we are... kind of stuck right now. wishing the software would do what it claims to do.

HP Laserjet P1102W - Not found on Wireless network

I have a HP Laserjet P1102W. The printer is on my wireless network and I am able to use the printer successfully on one computer. However I am tyring to set up the print on a new computer and it does not see the printer as an available printer...
The computer that is able to see the printer is right next to the printer that is not. Help!
Fran Thompson

Hello, sorry that you are experiencing this issue. Have you checked to make sure the new computer network is the same as the one the printer is connected to?
Check the static IP address and see if they are on the same network.
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HP LaserJet P1102w will only print wirelessly if I turn the printer off and on again

I have 2 Laserjet P1102w that work fine printing through USB. However, I was hoping this printer could become the standard wireless printer for individual users in the office. I have setup 2 different printers wirelessly with their own static, reserved IP addresses and they are connected to our wireless access point (WPA). We have all laptops that are connected to the network via the same access point as well as through hard wired ethernet. In all cases, they are on the same subnet.
Once I connect any laptop to one of these printers wirelessly through either the "smart install" client or the latest regular installation exe off of HP's site, it will print fine initially. However, whenever I undock the laptop or even just wait a few hours, the connection will be lost and I cannot print. The queue just says "Error - Printing" when I print sometihng. No errors in the logs. The connection will come back if I turn off the printer and turn it back on. This is very annoying and will probably not be acceptable to the users.
So I wanted to do more testing and connected both printers to my laptop wirelessly and made sure they could print successfully. I opened 2 command windows and ran a ping -t on each IP address to see at what point the connection dies. The ping will reply until I undock and go from hard wired / wireless to just wireless.. then it will say "Destination unreachable" and I can't even access the web interface. Even if I redock to hard wired / wireless, I still can't print unless I restart the printer.
This happens on 2 different laptops with 2 different p1102w printers. Any clue as to what's going on here and how I can fix it?
Edit:
If I have both wireless and nic enabled, once I undock the laptop, the ping -t changes from replying to the ip of the printer, to replying to the address of the wireless adapter with "Destination host unreachable".
For example:
IP of printer: 192.168.2.95
IP of wireless adapter on laptop: 192.168.2.25
ping 192.168.5.95
Reply from 192.168.2.95
Reply from 192.168.2.95
*undock"
Reply from 192.168.2.25 Destination Host Unreachable
Reply from 192.168.2.25 Destination Host Unreachable
This does not happen if I disabled the nic and run only off the wireless card. So the workarounds are to either turn the printer off and back on if I undock every time, or disabled the nic.
At this point, I just want to understand why it is like this?

Mowaffaq, you may want to determine whether you are making those changes in the master printing preferences (versus the adjusting the session printing preferences from within your application).
Click "Start", click "Printers and Faxes" (or "Devices and Printers"), right-click your printer, and select "Printing Preferences". On the "Paper/Quality" tab, you should be able to specify A4 as your default paper for all future print jobs.
Hope that helps.

HP Laserjet P1102W not connecting to wireless network

Hi,
yesterday I tried to install my new Laserjet P1102W with wireless capabilities. The first setup went fine and I was able to print wireless from my pc. But when the printer went in sleep mode I had to redo the wireless setup to get it connected.
So I searched for a possible firmware update on the Ducth HP site, found the lastest firmware (20110826) and followed the instruction to upgrade it. But the upgrade took more than 20 minutes, and th lights on the printer didn't blink. So I pressed the power button again to wake it up, printed a selftest page and did see that the firmware was updated.
But then the problems started, the printer only gets a 169. ip address while I've setup the wireless correctly (tried manual and automatic setup) while I expect it to get a 192. address. And ofcourse I cannot print anymore via the wireless connection.
So I tried to find an older firmware to put back on the printer, but with no luck. Also tried to re-apply the latest firmware, but then I get the message that the printer is already up to date.
Is there a possiblility to force the firmware update to run again? Or can I get an older firmware from HP?
Best regards
Rob

I had the same problem, I was able to connect into my wireless network when I installed the printer (using the CD that came with it) and was able to print but when I turned off the printer and turned it back on it won't connect to my computer
and my wireless network. I did the same thing you did reinstall but get that 169 IP address. Believe me I was on the phone with the Geek Squad tech for almost 2 hours and the problem was not solved so he told me to just keep the printer on so I don't lose connection. Same thing with the 1st HP tech support who tried to help me. He even changed something in my internet security but did not solve the problem at all. The second HP tech support worked on it too and finally told me that it could be my router. I have an old Linksys wireless G router so I decided to buy a new router and bought the Netgear N600 WNDR34000v2 and reinstall the printer and everything worked fine. Also before you install the printer driver be sure to uninstall the printer program (go to Control Panel-Programs and Features) and also disable your firewall because it could also cause problems in the installation. Now all my 5 computers in my network are using the printer and I can turn it on and off with no problems at all in printing.

Trouble with getting the wireless to work with HP Laserjet P1102w printer

Hi really struggling
I just bought the HP Laserjet P1102w as it was advised that it would run my apple products (Mac OS 10.6 Snow Leopard laptop and ipad).
I have mangaed to set up printer to work using the USB cable to the laptop. Success.
BUT i am finding it impossible to get it to work with wireless on any devices.
I get as far as network selection in set up and nothing is in the list (unlike USB which has the printer named) - so i click the 'create' button and input my network/SSID code , which is a BTHub. I assume this is correct? Or is it an address to be found elsewhere ? I have downloaded driver and software (update HP Firmware utility)
which I believe to be correct from the HP.com website for the operating sytem of the mac.
I have also followed a number of videos but often the process does not follow the video sequences.
I have tried to speak to PC Word 'know how team' who sold me the printer but they had no knowledge at all to help this situation. Any help would be much appreciated - this seems l ongoing problem for some other users.

Hi @bgriffiths60 ,
I understand that you are having issues setting up the printer over the wireless network. I would really like to be able to help you resolve this issue.
To check your network Encryption type, go to the Apple, System Preferences, Network, click the Advanced button/double click the network name. (shows WEP or WPA)
To check the network password follow these steps:
On the Apple menu bar, click Go, select Applications, Utilities, Keychain Access, double click the network name,
check the box to show the password, type in your Mac password to view it. (some networks have a shortcut password setup)
Make sure Safari is set as the default browser. Sometimes the Embedded Web Server won't open in other browsers.
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Restore the printer defaults: Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the SSID and IPv4 address are cleared.
HP LaserJet Pro P1102 and P1106/P1108 Printer Series - Printing a Configuration Page.
Go to the Apple, System Preferences, Print and Fax.
Double click on the P1102w.
Open the Utility.
Click Printer Setup.
Click HTML config.
This should open the Embedded Web Server for the printer.
Click the Networking tab.
Click Wireless from the list on the left.
Under Communication Mode , click Infrastructure.
Select your network SSID from the Available Network Names (SSID) list and then click the << button so the network name moves over to other box.
From the Security Mode pop-up menu under Authentication , click WEP, WPA/WPA2 or open . Your selection depends on which Wireless Security Protocol your network uses.
Make sure you select either hexadecimal or alpha depending on your password. (very important)
Apply the settings.
In the confirmation box (changes have been saved), click OK.
You should get a solid blue light on the printer shortly.
Then all we have to do is delete the USB driver and add the network driver.
Click on the Apple.
Click System Preferences.
Click the Print and Fax icon.
Highlight the printer and click on the - sign to delete the printer. (USB driver)
Disconnect the USB cable.
Then click the + sign and select the printer from the list and click add. (P1102w Bonjour)
Test the printer.
If you have any issues with the HTML config opening then do the following steps:
Close any applications.
On the Apple menu bar, click Go, Computer, MAC harddrive, Library, Printers, HP, LaserJet, click on folder for your printer, click on EWS browser or HTML config, click the Networking tab, click wireless on the left and fill out your information. (make sure infrastructure is selected) Apply settings.
Then delete the USB driver and add the network printer.
If there is anything else that I can help you with just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP LaserJet P1102w & Mountain Lion Wireless

I just bought a brand new HP LaserJet P1102w and cannot connect it via wireless to my Mac at all. I'm running Mac OS 10.8 with the latest software updates. I have already downloaded and installed the latest software and firmware directly from the HP site. I cannot seem to configure the printer to work on wireless, although the HP website says it's supported with Mac OS 10.8.
When I go to System Preferences > Print & Scan > Options and Supplies... > Utility > Open Printer Utility > HTML Config... in order to try and connect it to my wifi network (running on a brand new Airport Express), all I get is the following:
This page contains the following errors:
error on line 6 at column 48: Entity 'nbsp' not defined
error on line 12 at column 8: Opening and ending tag mismatch: link line 0 and head
Below is a rendering of the page up to the first error.
HP LaserJet Professional P 1102wUSB
How am I supposed to use this wireless printer wirelessly? Your website says it's supported but when I have all the updated software and firmware on my printer and my computer, it doesn't work. I'm extremely disappointed in HP at the moment and hope you can provide a viable solution.
Mac OS 10.7 has been out for over a year-and-a-half and Mac OS 10.8 has been out for nearly 3 months now. It's ridiculous and disprespectful to your cutomers to not have proper drivers and firmware available to ensure your prodcut works as you say it should.
I look forward to your solution.
This question was solved.
View Solution.

Hi,
I sorry to hear about the problem you are facing, I truly hope this situation will get resolved shortly.
Please follow the steps below in order to bypass this situation and conect the printer to your router using a temporary direct connection:
Turn the printer Off.
Press and hold both the wireless and the cancel button, and then turn the product on.
Hold the buttons until all the lights blink in unison, and then release the buttons.
From the Mac, click the Wi-Fi icon and select Join Other network.
Click Show network and select the printer's SSID, it should include HP, P1102, Laserjet, etc.
If you're not sure which network name belongs to the printer, print a network configuration page by holding the Cancel button, it will be listed on the right side within the network information.
Allow 4-5 minutes till the ad-hoc connection will be fully established
Open Safari and click the Bookmarks icon (), then select Bonjour.
Double click the printer name, the EWS page appears.
Click the Networking tab, and then click Wireless from the list on the left.
Under Communication Mode , click Infrastructure , select your network SSID from the Available Network Names (SSID) list, and then click the >> button.
From the Security Mode pop-up menu under Authentication , click WEP or WPA/WPA2 . Your selection depends on which Wireless Security Protocol your network uses.
Note: if you aren't sure what security type is used, click the Wi-Fi icon on your MAc and select Open Network Preferences. Select Wi-Fi and click Advanced, within the Wi-Fi type you should see your router name with its security type listed right next to it.
If your network does not have Wireless Security, leave the Security Mode set to Open System (No Authentication).
Type your WEP/WPA/WPA2 key in the appropriate field, and then click Apply
In the confirmation box, click OK , and then close Safari.
From the Mac, click the Wi-Fi icon and select Join Other network.
Click Show network and select your home network again, now both of the devices connected to your home network .
Open Print & scan, click the Plus button and add the printer listed as AirPrint.
Regards,
Shlomi
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HP Laserjet p1102w Wireless Problem

hi
I have HP Laserjet p1102w . All Drivers and updates are installed correct and diagnostic utilities can not help.
the problem is , If First I turn on the PRINTER and then the wireless MODEM ( router ) , It works perfect and it pronts wireless , BUT if first I turn on the wireless MODEM ( for ex. it is on from yesterday ) and THEN I turn on the PRINTER , It can not print and wireless printing does not work , at this time the wireless lamp on printer is on ( not blinking ) and if i press the wireless botom on printer , it flashes and can not find the network.
I upgrade the firmware and installed all the updates , ... changed windows and ... but the problem did not solve!
can u please help me how i can solve this problem.when i want to print from web , I have to turn of the modem and then turn on the printer and after that turn the modem on again , which in many situation the router is not acceceble !
many thanks in advanced.

i changed my wirelss router and now my printer will not recognize it. What di I do to pair the two again. My computer had no problem seeing the new router.

Hp laserjet p1102w: wireless not working: unable to change to new network

I just moved and established a new wireless network to which I want to connect my printer.
I have followed instructions on HP's websites. All goes well until I attempt to open "html config..." on the printer utility screen. nothing happens after selecting "html config...".
printer works fine if connected via usb; doesnt work wirelessly from laptop, iphone or ipad. I would like to continue to use the laserjet wirelessly.
any suggestions are appreciated!

"OK let's try this again. What is the make and model numbers of all you network equipment? How is everything connected? OS of computers? Please explain."
Make & model #:
printer:   hp laserjet p1102w
cable modem:   arris dg860
I am printing from a macbookpro (OS X 10.6.8), iphone 5c and an ipad.
the wireless printing worked just fine from the laptop, my iphone and ipad while at my previous address where I shared a wifi with roommates. I now have my own wifi via cable (tv) that has a different name than the previous wifi.
this printer currently only prints via USB. the wireless printing doesnt work from any device.
messages:
laptop:     printer offline
iphone:   no airprint printers found
ipad:        no airprint printers found

Hp Laserjet p1102w can't install wireless

I'm trying to connect my printer wirelessly to my home network but when the software asks me to connect the usb cable it stops and I get the message "HP Printer Software has stopped working"
My OS is Windows 8.1, the printer is HP Laserjet p1102w and the router is a Hitron CVE 30360

@dluis
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Thank you,
Omar
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Help setting up a Laserjet P1102w for wireless printing on a Mac

I'm trying to setup a Laserjet P1102w on my Mac for wireless printing, but it's not working. It will print fine using USB, but all the documentation for wireless setup is for Windows, not Mac. if I connect the printer via USB to my Mac, how will it get an IP address from my wireless network? Any help appreciated.

Hi Staxofjoy,
Based on the information you provided, and comparing to another post regarding this issue (link below) - It sounds like you are running 10.7 (Lion).
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/HP-Laserjet-P1102w-driver-for-Macbook-OS-X-Li...
Please go to the linked thread above, and look for the post by mikel1004 - he outlined the steps for connecting Adhoc to the printer very clearly.
Summary of what you will need to to:
1. Reset Printer to Defaults
2. Connect to printer via Adhoc from your Mac (This will disconnect you from your home wireless network)
3. Access HTML Config, and configure the printer's wireless settings manually from there.
4. Reconnect the Mac to the Home Network
5. Add the printer to the print queue.
Hope this helps
I am an HP Employee
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Wireless Printing - HP LaserJet P1102w

Yesterday I purchased an HP LaserJet P1102w printer, followed all the instructions that came in the pack and enjoyed trouble free wireless printing for a short little while, even from my iPhone 4 after updating the firmware on the printer.
My problem now is that the printer seems to keep dropping its connection with the router. The blue wireless indicator light seems to be quite often flashing rather than static.
This is an issue as when I want to print a document I have to wait for a long time before the documents come out of the printer. It is tedious.
Any suggestions or recommendations would be welcome.
Yecap

Reboot the router, make sure the printer is powered on and connected to the network as best you can. Then download and run this tool - the Print and Scan Doctor:
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-PDU&ju...
Let me know where the tool takes you and we will go from there.
Mike
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I am an HP employee.

HP LaserJet P1102w Fails to Connect Wirelessly

I am having difficulty connecting my MacBook Pro retina to my HP LaserJet P1102w printer. It works wonderfully when I have it connected via USB, but I can't get it to see my computer.
I've tried all of the installation suggestions on the site here, but nothing has worked. I've printed off a "Self Test / Device Configuration" page. It says that my wireless is "Enabled," my communication mode is "Infrastructure," my SSID is set to my personal SSID, and that it has an authentication of "WPA/WPA2."
Whenever I go into Printers & Scanners in my system settings and try to add the new, wireless printer, I am only given an option of USB. The Bonjour version of my printer is not available. If I disconnect from USB, the printer goes offline. Yet, despite all of this, the blue, wireless light remains on the whole time like it's connected.
I have a Belkin router Model F5D7234-4 V4. I am running OS X 10.9.3 on a 15" MacBook Pro with Retina display.
If anyone else has had this same sort of problem, I would greatly appreciate it. Thanks a lot!

Hello Montasaurus, and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at HP Commercial LaserJet Forums.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Hp Laserjet P1102W Wireless issue

I have an HP Laserjet P1102W. My issue is that I just upgraded my router and I have three computers all tied on. No problem with the network. I tried to print wirelessly with the printer and all I get is error messages. So I tried uninstalling and reinstalling the printer. When it comes to the wireless install I connect the usb cable and it connects to the wireless network but when getting the ip address stage it keeps saying printer is connnected to the wireless network but printer cannot communicate with the computer. I tried a straight usb conncection and no problems whatsoever. Can someone tell me what could cause this. Also the operating system is Windows XP. Thanks for any help.

Is the computer it was installed on connected to the wireless network?
The computer being connected by Ethernet to the network is the most likely cause of the issue you are experiencing.
What brand and model is the router?
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Connecting HP LaserJet P1102w printer to wireless network

I have been trying to connect my HP LaserJet P1102w printer to my wireless network for a couple days now. I put the disk in and follow the instructions. When I get to the part about plugging in the USB to the desktop computer and turning on the printer, and it says the USB isn't connected when it is (the printer is on). I don't know what to do.

Hi @tripleaaz ,
I can help you with setting up the printer over the wireless network.
Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to one of the back USB ports on the computer.
The USB cable shouldn't be longer then 6 feet.
Is the cable a 2.0 or 3.0 cable? How to determine whether a USB 3.0 device is operating at SuperSpeed?
Is the USB port on the computer 2.0 or 3.0?
Follow these steps in this document to get to the device manager to check for any printer entries.
How do I get into Windows Device Manager?
Then click on Identifying problems in Windows Device Manager.
In the list click on Universal Serial Bus controllers and look for USB mass storage device and USB printing support, (make sure any other printers are turned off or disconnected) right click and uninstall it. If you have any others with exclamation mark or other devices in the list, delete them also.
Let me know what it showed in the device manager.
Then click on Action, across the top of the window and scan for new hardware.
If the printer wasn't listed at all in the Device Manager, try another USB port on the computer and another USB cable.
Restart the computer and the printer also to see if the printer will be detected.
If the printer still isn't recognized, if you have another computer, connect the printer to it to see if it is recognized.
Just to rule out a USB port on the computer, USB cable or hardware issue with the USB port on the printer.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Let me know how that goes and what the results were.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Wireless - Laserjet P1102w

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