Wireless mouse not functioning

My HPPavilion wireless mouse is not working. Changed batter. Bought new one. Same problems exists Sensor light on mouse does not light even w/ new mouse. Must be another problem. Touch pad is fine. Use Windows 7. Product no. is LW350UA#ABA

Hey Maryc61,
Can you please tell me if the mouse works on another computer?
You may also want to try disabling the touchpad and see if the mouse starts responding. You can do this by double tapping in the upper left corner of the touchpad.
Here are some documents you will want to go through:
Troubleshoot a wireless mouse that does not function correctly.
Troubleshooting Mouse Problems (Windows 7, Vista, XP)
Make sure you go through these documents in full.
Hopefully this helps!
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Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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Officejet Pro 8500 A909g (all in one) wireless radio not functioning

Ran network test report and received an Error message: Officejet Pro 8500 A909g (all in one) wireless radio not functioning.
the menu screen says its on and the blue light is on, but no connection.
Appears to be a hardware problem, any ideas.
Thanks

Hello Minabird4
Welcome to the HP Forums, I hope you enjoy your experience!
I understand that your wireless radio is not working on your HP Officejet 8500. This could be a hardware issue if the wireless card has failed completely, but I would like you to try the HP Support document: Performing a Partial Reset of the All-in-One. If resetting the printer as the document gets you to do does not fix the issue, it would be recommended that you contacted HP technical support for repair options.
US support link to contact options for laptops purchased in the US.
http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&lc=en
Outside of US support link to contact options for laptops purchased outside the US.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

I'm setting up HP office jet Pro 85000 A909n, wireless radio not functioning.

I/m using Window 7 and have printer connected to my desk top. Now I wish to print for my lap top to the printer and can not get the connection, when I run the test I get:
wireless on Pass
wireless working Fail
Messasge: the wireless radio is not functioning. contact HP support

The wireless radio is broken. Try restoring the network defaults and check.
If the wireless radio shows as failed then printer needs to be serviced
If this answer was helpful or clarified the issue click the star to offer me a kudo as thanks.
If my answer solved the problem please mark the topic as the accepted solution
Although I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.

HP wireless mouse not working (sometimes)

I have an HP wireless mouse, product number LB454AA, model no. MORFFIUO, s/n CNP25106C3.
well, i bought it about almost 2 years ago, but, even since I bought it, he had problems, and continues to have them...
the problem is, that sometimes, the mouse just doesn't work. I slide the power button and the red light just flashes, and its not like flashing 5 - 5 seconds, just flashes once.
I dont know what is heppening, not even with new batteries work...
and besids, if I click connect + the power button, the red light works, but the mouse doesn't do anything...
another thing is, that majority of the times, I put a new batterie, I wait like 30 minutes or 1 hour and the mouse returns to work again.
yesterday I put a new batterie on it, today i put another because the mouse was not working anymore.
does anyone know why is this heppening?
i cant even speak to support, the website dont recognize my mouse through product number.
i did not bought my mouse in this website, but is for you to see wich mouse is:
http://www.amazon.co.uk/HP-Wireless-Mobile-Mouse-Black/dp/B004OXU4TG

Hello TwistedJ,
It would appear by your description that the mouse is faulty. If this behaviour started since the mouse was new 2 years ago, you should have returned it to the store you purchased it for a replacement or contacted HP Support directly for warranty help.
HP warranties its wireless mice for up to one year.
There is really nothing you can do at this point.
I'm sorry.
I do not work for HP.

X3000 wireless mouse not working with lenovo T440 - windows 7

New mouse of HP x3000 model is not connects with lenovo T440 model which has windows 7 Enterprice edition. What could be the problem. I followed recommented steps.

Hello @Ilakkuvan,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your wireless mouse will not work on your Lenovo computer. I would be happy to assist you in this matter!
Does the wireless mouse work when connected to another computer? Do other USB devices work on your computer? In the meantime, I recommend following the steps in this document on Troubleshooting USB Connections (Windows 7). This should help connect your mouse to the computer.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

HP Photosmart 309a - the fix for not printing black, resulted in wireless radio not functioning.

My HP Photosmart 309a printer was not printing black, trying various ideas from this forum, I used the #6 reset (after replacing cartridges etc etc). This was successful and the black printed out on a test page, but then I couldn't reconnect wirelessly to the PC.
The Wireless Network Test Report says the Wireless is on, but that the Wireless radio is not functioning. (It seems that the #6 did something to the Wireless on the printer.)
The #6 reset turned the wireless radio off. After I turned it on again its search still did not find any wireless routers.
I have tried various printer resets, #3, #6 to no avail. Would appreciate any further ideas.
This is my second HP printer. I got rid of my last one recently, when I couldn't get it to print black, even though it was stilll quite new. This one is certainly not a year old, but because we are selling our house and have put almost everything in storage I don't have access to the receipts, so cannot get the printer replaced.

Hi , Welcome to the HP Forums! I see that you are getting the error message, "The printer is not connected," with your HP Photosmart 7520, on Mac OS X 10.10. I am happy to help! Please, try the steps in the following guides: 'Printer Offline' or 'Printer Not Responding' Message (OS X).Printer Does Not Maintain Wireless Connection. Hope these guides help, and thank you for posting! “Please click the Thumbs up icon below to thank me for responding.”

Keyboard and Mouse Not Functioning

Hello folks,
I have a T60. Once Windows loads up, the internal keyboard and mouse do not function. They function before Windows loads (in Bios config, etc.) and the keys to turn on the spotlight work. An external USB keyboard and mouse work perfectly.
As far as I know, this is completely random. It's driving me crazy.
Any help would be appreciated.
Thanks!
Chris

Chris, welcome to the forum,
did the advice in the other thread you posted in yesterday not help? There is a link to a possible solution in another thread here. You need to feed the boards with information; especially what you've tried, but didn't work - members get hungry
What happens in safe mode? Does the keyboard et al work as expected? Have you tried deinstalling them in safe mode through device manager and then restarting?
Thanks
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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Wireless Mouse not tracking properly

I have been using a wireless mouse for 2+ years without any issue. Last few days the mouse does not track smoothly across the screen but "jumps" all over the place. Changed the batteries, reset the bluetooth, rebooted, ect... but problem resurfaces after a few hours.
There have been no changes to the physical location (i.e. interference).
Any ideas ??

You own the Mighty Mouse. I would recommend doing a SMC reset after you have cleaned the mouse. Here is how you do each:
Cleaning
Using a clean sheet of white paper using a lot of vigor rub the mouse ball on the paper for about 30-60 seconds while depressing the mouse ball. The goal is to dislodge any dirt and gunk that has built up beneath the ball and on it's surface.
SMC Reset
Read the instructions carefully you are looking for instructions for an Intel based iMac.
Regards,
Roger

Wireless mouse not connecting

I lost my wireless mouse connection. I replaced batteries, to no effect. Any suggestions?

After toggling all my settings in Bluetooth I finally did the most obvious thing of all -- checked that the mouse batteries were not reversed, which they were. Almost too embarrassing to admit. Thanks for the suggestion.

Mouse not functioning and really need it!

Hi,
Earlier today my wireless mouse stopped tracking... It still scrolls and clicks but does not move.I can see it on the screen and for some reason I can highlight some text that is near it - as if it's invisible, and the one that is on screen is not the actual mouses position. One other thing to note is I can occasionally get it to jolt a little bit by g he mouse on the desk. If anyone can help it would be great as i need to complete some work by the morning and am getting concerned now.
Thanks,
Martyn

I've been banging my mouse on the desk these days, too. Almost every single time, lately, when I'm in a browser (Firefox or Safari), when I click on a link, it opens a box with a drop down menu giving me choices to open the link in a different tab, a different window, copy the link, etc., etc. If I bang it on the desk, that usually clears it up for the one time. I should say I've also been using "Magic Prefs" and perhaps that could be the problem. Any chance you're using MagicPrefs, too?
I'm beginning to get pretty ticked off. It's slowing me down big time. I'll try uninstalling MagicPrefs...
null

Wireless radio not functioning

I am unable to connect to my router. I ran a wireless network test and it stated that WIRELESS ON....PASS but it also stated "The wireless radio is not functioning, Contact HP support. Please advise....

hello, Well I tried to connect my printer via USB as you suggested and much to my dismay my computer will not recognize it. I used the disc that came with the printer to see if that would help but it did not. I unplugged the printer and tried again and again no go. I am running windows 8 and its error messadge reads: The last USB device has malfunctioned and windows does not recognize it. Any help would be appreciated.... Thanks *side note: If I place a paper in the copier I am able to make simple copies

Usb wireless mouse not working after latest -Syu

after todays kernel upgrade to :
Linux archie 3.7.4-1-ARCH #1 SMP PREEMPT
my usb mouse is not working anymore, The touchpad still works fine
lsusb: Bus 002 Device 002: ID 046d:c52f Logitech, Inc. Wireless Mouse M305
any ideas?

resolved: alternate usb-wireless mouse works fine - it's the battery!!
oh well

Z97 Gaming 7 MB, Wireless mouse not charging when plugged in.

Hi all. I recently upgraded my MB from an Asus Max hero VI to a Z97 Gaming 7.
I've been using a logitech G700 wireless mouse. Now before the MB upgrade, I could plug the mouse into it's cable, switch off my PC and the next day it'll be fully charged, ready to unplug and use for an extended period. Now after the MB upgrade to the gaming 7, I plug the mouse into the cable at the end of the day but this time the next morning I can't unplug and use the mouse without the cable because it has no battery power. So I'm wondering if there is a feature or option on the MB that I can switch so the mouse charges overnight when I plug it in and the PC is off?
Please help,
Damian

Hi,
As far as I know, there's a USB connector (i'm not sure it's JUSB1 or 2...) on your MB, normally it's red, and can support charging when the PC is off. So, first make sure your front USB panel is on JUSB connector, then you can charge your mouse using these ports. Or other USB ports (like back panel ones) can only charge when the PC is on.
Hope this could help.

Wireless mouse not working.

Hi!!!
I have a new Satellite L455D-S5976, using 32-Bit Windows 7 Home Premium.
I also have an old wireless mouse: Micro Innovations, Model number: PD7250LSR, with which I am having problems with.
Micro Innovations claims that there are no drivers for this particular mouse.
It will work when plugged in through an external USB Hub, but will only work 1/10 times when plugged in directly to any usb port.
When it is working Windows recognizes it as an "HID Compliant Mouse" using the drivers in System32: "mouclass.sys" and "mouhid.sys"
The mouse works without ANY problems on my old XP system.
It also works on my friends 64-bit Windows 7 System, as well as my KUbuntu 9.10 (karmic) system.
When the mouse 'malfunctions' Windows reports: "Windows has stopped this device because it has reported problems. (Code 43)" and lists it as an "Unidentified USB Device".
If anyone has any information that can help me I would greatly appreciate it. ;D
Thanks a bunch!

Satellite L455D-S5976
It will work when plugged in through an external USB Hub, but will only work 1/10 times when plugged in directly to any usb port.
A powered hub? That is, a hub that plugs into AC power?
Otherwise why would you have plugged in a hub?
-Jerry

Apple wireless mouse not working in Windows 7

I have Windows 7 loaded in Boot Camp and, for the most part, it works perfectly.
However, neither my Magic Mouse nor my Super Drive work ... at least, not immediately. My wireless Apple keyboard works perfectly and instantly, but my mouse only works after around a half hour after Windows opens and I haven't gotten the drive to work yet.
Any suggestions?
I'm flying a new iMac, 2.7 GHz Core i5, 16 GB 1600 MHz DDR3, running Mountain Lion.

I had the exact same problem as you did (less the drive) Kybd ok mouse didn't work, after installing Updates for Win 7 (about 100+ lol) then my BT kybd stopped working
In the Bootcamp Discussions there is a post about that. The post I didn't bookmark (i will from now on) but I followed this instruction posted (I copied & pasted to Notes)
"Control Panel > Device Manager > Network Adapters > Broadcom 802.11n Network Adapter (right click and choose "Properties". Under the "Advanced" tab, highlight the setting named "Bluetooth Collaboration", then change it to Enable. Then click OK."
After that wasn't working yet so, I went to start menu selected Devices & Printers...(if I recall), in the window selected "Magic Mouse icon (it was always showing but not working) right click & selected "Properties" for Magic Mouse, don't remember which tab it was but a driver was listed I checked it and clicked ok after a couple of minutes both the BT mouse and kybd worked and hasn't stopped since.
Sorry for lack of precise instruction, not exactly a techie, but can handle myself somewhat in front of a screen & kybd.
Hope this helps, it did for me, good luck
Message was edited by: jdemelo11

Wireless mouse not functioning

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