Wireless Officejet pro 8900 stopped printing

Our Officejet 8500 A909g mysteriously stopped printing wirelessly today. Windows (7) is unable to troubleshoot and it is happening from both the household laptops.
I've tried turning it on and off,
Turning the Wifi router off, printer off, wifi on, printer on
Changing out nearly empty cartridges
Typing in the printer's IP address., which shows status as ready.
Printer will print test pages through IP address, but will not print test pages through Windows,
Attempts to install a duplicate copy of the printer through Windows devices fails.
I'm out of ideas.  Can anyone help me?
Thanks in advance.
Laura (Personal information removed)
This question was solved.
View Solution.

Hi @hedgemeister,
Welcome to the HP Support Forums!  I see you are not able to print wirelessly to your HP Officejet Pro 8500, you are using the Windows 7 Operating system. To better help you can you please leave me with the following information:
1. Do you get any error messages when you attempt to print?
2. Have you recently made any changes to your computer, updates, firewalls etc?
3. Does the print job send to the print queue and then disappear?
I would like you to run the HP Print and Scan Doctor > www.hp.com/go/tools
-- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR finds, I look forward to hearing from you.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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