Wireless OS Update - not working
I've been trying to update my BlackBerry Torch 9800 6.0.0.246 to higher version wirelessly but all it says - “Your BlackBerry is up to date.” The others we're able to update their smartphone but why can't I? I don't want to plug my phone to any computer using the cable connector because I'm afraid it would get virus and be ruined eventually. Please help..
Duplicate:
http://supportforums.blackberry.com/t5/BlackBerry-Torch/wireless-OS-update-not-working/m-p/2039115#n...
Answer provided there. Please avoid poly-posting the exact same issue.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
12% Google Chrome
12% WindowServer
4% Dock
2% Little Snitch Agent
2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
Problem : System Freezes frequently on any hardware scan or changes.
Symptom : Wireless Keyboard Mouse not working.
Caused by : VMkbd.sys located in C:\Windows\System32\drivers.
Issue : VMware player or VMware Workstation installed on Windows 8.1 causes compatibility issue leading to system freeze
Soultion : Please follow steps below
Step 1: Start > run > regedit
Step 2: Locate to this registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e96b-e325-11ce-BFC1-08002BE10318}
Step 3: On the left side plane, Right click on the registry {4d36e96b-e325-11ce-BFC1-08002BE10318} and then export it as backup. Just to be safe.
Step 4: Edit the UpperFilters, The value current would be kdbclass vmkbd. Remove the vmkbd. So only value left would be kbdclass.
Step 5: Restart your system and connect your USB wireless reciever. If all is well it will not freeze your windows now.
This worked for me. Hope this works for you. Enjoy..!!Hi AshishSrivastava,
Thank you for your sharing and update.
Besides, I will change this thread type as discussion.
Best regards
Michael Shao
TechNet Community Support -
Wrt610n wireless network does not work after firmeware upgrade
Hi
I just updated my Wrt610n hardware version 1 to the newest firmware, it did finish with sucess, I did factory reset reboot and reconfig. But the wireless network does not work , cant connect computers to it. Did downgrade the firmware to the same it was and restore my settings but still wireless does not work. But router works fine with lan. Any suggestions? maybe the firmware tosted the router?
Regards
StefanUpdate -
After last reset and reupgrade with the newest firmware for hardware version 1 I could config the router and connect 2 computers with wireless - but only for about 15 mín - then they lost connection and could not reconnect.
I did then get the newest update for hardeware version 2 - just to try and upgraded with that and got success, and now I have reset the router again and config it and those 2 computers are connected and have been for 1 hour now. So seems to be working - is it okay to have the firmware for hardware version 2 on my version 1 router?
Any thought what is going on - could it be that the other firmware had not loaded compleytle or? -
Wireless net does not work after installing SP1 for Vista - Error code 10
After installing Vista SP1 on my computer (T61 - Vista Business 32 bit) my intel 82566mm wireless net does not work.
Windows says "Error code 10" and suggests that I update the driver. I have downloaded the newest driver via another computer, but it does not help. Still error code 10.
Any one else has the same problem?I fixed the problem. Uninstall iTunes and then reinstall it clean. Looks like upgrading is problematic.
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Satellite A660 - Broadcom internal wireless adaptor is not working
Hi all,
My first post to this board - I have a new Toshiba Satellite A660 notebook - have only had it for about 4 weeks and it has turned out to be a disaster for me...
FIRST - I spend weeks getting everything on and configured the way I want it - then the hard disk starts to die...
I just got it back from the Toshiba service centre and NOW the wifi has stopped working...
The internal broadcom wireless adaptor is not working - but according to windows and the built in diagnostics it IS working...
HOWEVER - when I try to use wireless with the built in adaptor it can't detect any wireless networks...
I then plug in my backup usb netgear wireless adaptor and I can pick up and connect to both of my home wireless networks...
I am going overseas in a few weeks and need to know that my notebook is going to work/be reliable and not have any more problems - if anyone can help me with this it would be much appreciated.
John.A further update for you all...
Okay - went back to the Toshiba service centre - the first dead hard disk was replaced by them - but the REAL problem not spotted - it looks like my laptop came out of the Toshiba factory with a faulty motherboard - this in turn has now fried the second hard drive - and now - with a new motherboard and THIRD hard drive it looks like the hardware side of things MIGHT just be solved - but NOW I still have the problem that because the motherboard has been screwed since day one (I only bought this laptop in November 2010) it has basically stuffed/corrupted all of my backups - so now the service centre is charging me 60 dollars to get a set of disks so I can re-image the system myself when I have the chance - and then spend a month putting back all the applications and configuration and data the way I had it after the first few weeks of buying it (at that stage I thought I was good to go and had the perfect new laptop and setup for work...)
So - I'm heading off overseas in a couple of weeks - my 3 year extended warranty from Australia will not be of any use to me where I am going - not covered - but am STILL hopeful that I'll get the rest of the problems sorted - still can't run the toshiba hdd protection software for more than a few days without it dying and having to be reinstalled and the toshiba pc health monitor does not work at all - when I go to install it it doesn't recognize the bios or whatever - and on top of that I'm using third party hard disk monitoring software (because the toshiba stuff doesn't work on this toshiba laptop - but the third party stuff does) - well, anyway - the third party software is telling me the hard disk has reallocated sectors count error - and there is a CAUTION showing all the time - which I guess indicates that there is now a hard drive problem with the third hard disk (?)
Anyway - if ANYONE has had a similar run of bad luck to mine with the A660/O7U - I'd really like to know...
John. -
Windows 8 Wireless Adapter do not work?
Well, i just installed windows 8 but my wireless adapter do not work ;(! I have a hp 802.11b/g wireless network adapter! I got an HP Pavilion a6023.sc stationary PC! Please help asap!
//Kevin
This question was solved.
View Solution.Hi:
This is the only thing that I can think of that will work...see if manually installing the Vista 64 bit driver works on W8.
Run this driver. If it installs automatically, great. If not...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-65991-1&cc=us&dlc=en&lc=en&...
Go to the device manager and click on the network controller needing drivers.
Click on the driver tab. Click on Update Driver. Select the Browse my computer for driver software option and browse to the driver folder that was created when you ran the file.
That folder will be located in C:\SWSetup\sp34931. Make sure the Include Subfolders box is checked and see if the driver installs that way. -
How do I correct the "Wireless Radio is not working" problem on my Photosmart C410 Printer?
HP Photosmart Prem C410a All-in-One
Windows 7 64-bit
Wireless Radio is not working
Trying to change from USB to wireless setup
purchased at Staples on 8/19/2010 - means warrenty has expiredWith the printer ON, unplug power from the back of the printer for 30 seconds. Does that reset the radio?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
As a result I can't update iTunes, version 10.5.2 (This software requiers Mac OS X version 10.6.8 or later)
Now when I connect my iPhone 4, version iOS 6 iTunes can't connect to iPhone (The iPhone "XXXXX's iPhone" cannot be used because it requiers iTunes version 10.6.3 or later.)
so in a nutshell can't use iphone 4, because iTune is not updated and will not update because Mac Book is not up to date and will not update either.
Please help.
Thank you
bt465Welcome to Apple Support Communities
Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open > Software Update -
HT3917 My apple wireless keyboard is not working after new batteries installed
My apple wireless keyboard is not working after new batteries installed.
Do you get a steady green light to say there is a connection. If not, are the batteries the right way round. Do you have a monitor to tell the batteries strength. Is there a reading. Are the batteries good quality ones, Duracell, Energiser or Apple rechargeables.
-
My first post to the Apple Support Community so it looks like all I wanted to know is covered in the title. The research I have done led me to solutions that I am not comfortable trying for fear of irreparably damaging my keyboard and/or Mac mini. Does anyone have a simpler solution? Please? Hellooooo?
Just in case the title is too long to show, I have re-pasted here:
The volume keys on my Logitech K760 wireless keyboard do not work with my 2.3 GHz, Intel Core i5 Mac mini which runs Mac OS X 10.7.4. Anyone know how to correct this without having to re-code firmware?BDAqua wrote:
Hello & welcome to the Forums!
I think Spark cured this for another person and the same problem...
http://www.shadowlab.org/Software/spark.php
http://scripts.sil.org/cms/scripts/page.php?site_id=nrsi&id=ukelele
http://doublecommand.sourceforge.net/
Thank you for the response. Unfortunately, I could not figure out how to work the above applications. I thought that i had managed to assign the appropriate function keys in Spark to their volume counterparts, but it had no effect. Below is a screen shot. Do you see anything amiss? -
The letter "u" on my iMac's wireless keyboard is not working.
The letter "u" on my iMac's wireless keyboard is not working. Does anyone know how to fix this? All the other key are working fine.
I started a having problems with it a few days ago. It worked intermittently then.
-
I just moved my mac mini to my new apartment and my wireless keyboard will not work. My man mini model is A1103. The problem is that I need to type in a password to get on my mac to get to the bluetooth config screen. So I'm stuck at the login screen with a keyboard that just blinks. Its also my TV so im goin nuts. PLZ help.
If you know someone with an USB keyboard, borrow it and use it to input the password. It doesn't need to have been made by Apple or designed to be used with a Mac.
(50804) -
The wireless keyboard is not working with my iPad2. I turned on bluetooth and paired the device. What other hidden step is there to do?
Well, the tiny green light comes on and blinks. . . After a frustrating time, I turned everything off. Later, when I tried the keyboard again, it worked. I guess the bluetooth process takes longer than expected. So thank you for taking the time to help a technically impaired person!!
-
I have a Linksys WRV200 wireless router and the wireless signal is not working properly so I am unable to connect to the internet wirelessly. The wireless light is blinking green very quickly and I connect and disconnect from the network constantly. How do I get the router to work properly
Hello James,
The flashing WLAN light means activity (data getting transferred). Try disconnecting all your devices and check whether the light is still flashing or disconnect the router from internet and do the check.
Do you have your SSID as linksys or the default one? If your neighbor has the same SSID, then traffic could result from your neighbor's one. Try changing your SSID and password. Make your security WPA/WPA2.
Hope this helps,
Thanks
Vijay
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