Wireless Photosmart 7515 No Longer Recognized by Window

My printer worked wirelessly just fine for over a year. Then one day both my desktop and laptop comuter stopped printing wirelessly. The Wireless Network Test Results show that the printer in "Connected" to the network, but Windows 7 fails to recognize it. Any suggestions on how to troubleshoot this?
Thanks.
John

Hey John,
I see you are having a network connection issue with your Photosmart 7515. When was the last time the network setup was power cycled?
Follow these steps to reset your HP printer, your wireless router, and your computer.
Press the Power button on the HP printer to turn it off.
Disconnect the power cord from the rear of the HP printer.
Disconnect the power cord from the wireless router.
Turn off the computer.
Wait 30 seconds.
Reconnect the power cord to the wireless router.
Wait 30 seconds, or until the router is fully on and ready.
Turn the computer back on.
Wait for the computer to reload.
Reconnect the power cord to the rear of the HP printer.
Turn the printer back on.
Once everything is powered back up, then I would check to make sure the printer is still showing connected to your network. If so, then check the IP that the software is looking for the printer at to make sure it hasn't changed at some point. To do this follow the below steps:
Click the Start menu of your PC
Click All Programs
Open the HP Folder
Open the folder for the 7515 inside the HP folder
Select the option to Update Wireless information to update the IP the software is looking for the printer at
As well, try running the HP Print and Scan Doctor to see if it can locate any issues with your installation. Please use the below link to access the PSDR.
HP Print and Scan Doctor
Let me know the results,
Jason
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

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Wireless Photosmart 7515 No Longer Recognized by Window

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